
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
312 Vehicle Care
1. Jump Start Positive (+)Terminal
2. Jump Start Negative (–) Grounding Post
1. Check the other vehicle. It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting. 2. Position the two vehicles so
that they are not touching.
3. To avoid the possibility of the vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking
brake.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn the ignition to LOCK/OFF and switch off all lights and
accessories in both vehicles,
except the hazard warning
flashers if needed.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Service and Maintenance 327
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once
a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
SeeEngine Oil Life System 0258.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation 0297.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil 0256 andEngine Oil Life
System 0258. .
Check engine coolant level. See
Engine Coolant 0262.
. Check windshield washer fluid
level. See Washer Fluid 0266.
. Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care 0316. Replace worn or
damaged wiper blades. See
Wiper Blade
Replacement 0271.
. Check tire inflation pressures.
See Tire Pressure 0291.
. Inspect tire wear. See Tire
Inspection 0297.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/
Filter 0260.
. Inspect brake system. See
Exterior Care 0316.
. Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care 0316. .
Check restraint system
components. See Safety System
Check 068.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
. Lubricate body components. See
Exterior Care 0316.
. Check starter switch. See Starter
Switch Check 0270.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function
Check 0270.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0271.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism
Check 0271.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
OnStar 357
.Obtain and customize the Wi-Fi®
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar service plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block™,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown
®,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
362 OnStar
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency
Statement 0352.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
368 Index
Card ReaderSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Cargo Management System . . . . . . . . . 102
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 101
Chains, Tire . . . . . . . . . . . . . . . . . . . . 303
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . .110
Charging System Light . . . . . . . . . 120
Check Ignition Transmission Lock . . . 271
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 120
Child Restraints Infants and Young Children . . . . . 83
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 88
Older Children . . . . . . . . . . . . . . . . . . 81
Securing . . . . . . . . . . . . . . . . . . . . 94, 96
Systems . . . . . . . . . . . . . . . . . . . . . . . . 85
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 316
Interior Care . . . . . . . . . . . . . . . . . . 321
Climate Control Systems . . . . . . . 182
Air Conditioning . . . . . . . . . . . . . . 182
Dual Automatic . . . . . . . . . . . . . . . 185
Heating . . . . . . . . . . . . . . . . . . . . . . . 182 Clock . . . . . . . . . . . . . . . . . . . . . . 108, 109
Cluster, Instrument . . . . . . . . . . . . . 113
Collision Damage Repair . . . . . . . 349
Compact Spare Tire . . . . . . . . . . . . 310
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Compass . . . . . . . . . . . . . . . . . . . . . . . 108
Messages . . . . . . . . . . . . . . . . . . . . 131
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 358
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 218
Control of a Vehicle . . . . . . . . . . . . . 193
Convenience Net . . . . . . . . . . . . . . . 103
Convex Mirrors . . . . . . . . . . . . . . . . . . 46
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 262
Engine Temperature Gauge . . .117
Cooling System . . . . . . . . . . . . . . . . . 261 Engine Messages . . . . . . . . . . . . 132
Courtesy Lamps . . . . . . . . . . . . . . . . 152
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 348
Cruise Control . . . . . . . . . . . . . . . . . . 219
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Messages . . . . . . . . . . . . . . . . . . . . 131
Cruise Control, Adaptive . . . . . . . . 221 Cupholders . . . . . . . . . . . . . . . . . . . . . 101
Customer Assistance . . . . . . . . . . . 345
Offices . . . . . . . . . . . . . . . . . . . . . . . . 344
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 345
Customer Information Service Publications
Ordering Information . . . . . . . . 351
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 342
D
Damage Repair, Collision . . . . . . . 349
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 355
OnStar . . . . . . . . . . . . . . . . . . . . . . . 355
Data Recorders, Event . . . . . . . . . 354
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 150
Defensive Driving . . . . . . . . . . . . . . . 193
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 360
Distracted Driving . . . . . . . . . . . . . . . 192
Dome Lamps . . . . . . . . . . . . . . . . . . . 153
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 127
Ajar Messages . . . . . . . . . . . . . . . 132

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-9921197) -
2017 - crc - 3/30/16
Index 371
High Voltage Devices andWiring . . . . . . . . . . . . . . . . . . . . . . . . . 277
High-Beam On Light . . . . . . . . . . . . 127
High-Speed Operation . . . . . . . . . . 292
Hill and Mountain Roads . . . . . . . . 196
Hill Start Assist (HSA) . . . . . . . . . . 217
Home Page . . . . . . . . . . . . . . . . . . . . . 159
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 64
I
Ignition Positions . . . . . . . . . . 202, 204
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 271
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 44
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 124
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 83
Infotainment . . . . . . . . . . . . . . . . . . . . 156
Infotainment System . . . . . . . . . . . . 355
Instrument Cluster . . . . . . . . . . . . . . 113
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 100
Interior Rearview Mirrors . . . . . . . . . 47
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 168
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 311
K
Key and Lock Messages . . . . . . . . 134
Keyless Entry
Remote (RKE) System . . . . . . . . . 30
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
L
Labeling, Tire Sidewall . . . . . . . . . . 286
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 152
Daytime Running (DRL) . . . . . . 150
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 153
Exterior Controls . . . . . . . . . . . . . . 149
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 150
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 155
License Plate . . . . . . . . . . . . . . . . . 276
Malfunction Indicator . . . . . . . . . 120
Messages . . . . . . . . . . . . . . . . . . . . 134
On Reminder . . . . . . . . . . . . . . . . . 127 Lamps (cont'd)
Reading . . . . . . . . . . . . . . . . . . . . . . 153
Lane Change Alert (LCA) . . . . . . . 235
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 237
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Lap-Shoulder Belt . . . . . . . . . . . . . . . 65
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 94
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 88
LED Lighting . . . . . . . . . . . . . . . . . . . . 273
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . 154
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Illumination Control . . . . . . . . . . . 152
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Airbag Readiness . . . . . . . . . . . . . .119
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 123
Brake System Warning . . . . . . . 122
Charging System . . . . . . . . . . . . . 120
Cruise Control . . . . . . . . . . . . . . . . 127
Door Ajar . . . . . . . . . . . . . . . . . . . . . 127
Electric Parking Brake . . . . . . . . 123