
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
132 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 132Theft-Deterrent Feature . . . . . . 133Overview (AM-FM Radio) . . . . . 133Overview (Radio withCD/MP3) . . . . . . . . . . . . . . . . . . . . 135Operation . . . . . . . . . . . . . . . . . . . . . 136
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 138Satellite Radio . . . . . . . . . . . . . . . . 139Radio Reception . . . . . . . . . . . . . . 140Multi-Band Antenna . . . . . . . . . . 141
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 141CD Player . . . . . . . . . . . . . . . . . . . . 141Auxiliary Devices . . . . . . . . . . . . . 146
OnStar System
OnStar System . . . . . . . . . . . . . . . 150
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 151
Introduction
Infotainment
Base radio information is included inthis manual. See the infotainmentmanual for information on otheravailable infotainment systems.
Read the following pages tobecome familiar with the BaseRadio features.
{Warning
Ta k i n g y o u r e y e s o f f t h e r o a d f o r
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-infeatures intended to help avoiddistraction by disabling some
functions when driving. Thesefunctions may gray out when theyare unavailable. Many infotainmentfeatures are also available throughthe instrument cluster and steeringwheel controls.
Before driving:
.Become familiar with theoperation, faceplate buttons, andscreen buttons.
.Set up the audio by presettingfavorite stations, setting thetone, and adjusting thespeakers.
.Set up phone numbers inadvance so they can be calledeasily by pressing a singlebutton or by using a single voicecommand if equipped withBluetooth phone capability.
SeeDefensive Driving0165.
To p l a y t h e i n f o t a i n m e n t s y s t e m w i t hthe ignition off, seeRetainedAccessory Power (RAP)0180.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Infotainment System 141
FM Stereo
FM stereo gives the best sound, butFM signals reach only about 16 to65 km (10 to 40 mi). Tall buildings orhills can interfere with FM signals,causing the sound to fade inand out.
Cellular Phone Usage
Cellular phone usage may causeinterference with the radio. Thisinterference may occur whenmaking or receiving phone calls,charging the phone's battery,or simply having the phone on. Thisinterference causes an increasedlevel of static while listening to theradio. If static is received whilelistening to the radio, unplug thecellular phone and turn it off.
Multi-Band Antenna
The multi-band antenna is on theroof of the vehicle. The antenna isused for the Navigation System,OnStar®and the SiriusXM®SatelliteRadio Service System if the vehiclehas these features. Tall buildings,hills, trees, heavy foliage, tunnels,bridges, and garages will affectreception. Keep the antenna clear ofobstructions for clear reception.Make sure there is sufficientclearance when entering garages orparking structures.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such asCDs, DVDs, Blu-Ray Discs®,SDcards, USB drives, and mobiledevices, consider the source.Untrusted media devices couldcontain files that affect systemoperation or performance. Avoid useif the content or origin cannot betrusted.
CD Player
Care of the CD Player
Do not add any label to a CD.It could get caught in the CD player.If a CD is recorded on a personalcomputer and a description label isneeded, try labeling the top of therecorded CD with a marking pen.
The use of CD lens cleaners is notadvised, due to the risk ofcontaminating the lens of the CDoptics with lubricants internal to theCD player mechanism.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 283
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle.It must have a 12-volt batterywith a negative ground system.
Caution
If the other vehicle does not have
a12-voltsystemwithanegative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. Get the vehicles close enoughso the jumper cables canreach, but be sure the vehiclesare not touching each other.If they are, it could cause a
ground connection you do notwant. You would not be able tostart your vehicle, and the badgrounding could damage theelectrical systems.
To a v o i d t h e p o s s i b i l i t y o f t h evehicles rolling, set the parkingbrake firmly on both vehiclesinvolved in the jump startprocedure. Put an automatictransmission in P (Park) or amanual transmission in Neutralbefore setting the parkingbrake.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
3. Turn off the ignition on bothvehicles. Unplug unnecessaryaccessories plugged into the
cigarette lighter or theaccessory power outlet. Turnoff the radio and all lamps thatare not needed. This will avoidsparks and help save bothbatteries. And it could save theradio!
4. Open the hoods and locate thepositive (+) and negative (✓)terminal locations of the othervehicle.
On your van, use the unpaintedradio antenna bracket as aremote negative (✓)terminal.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
284 Vehicle Care
Warning (Continued)
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Check that the jumper cablesdo not have loose or missinginsulation. If they do, you couldget a shock. The vehiclescould be damaged too.
Before you connect the cables,here are some basic things youshould know. Positive (+) willgo to positive (+) or to a remotepositive (+) terminal if thevehicle has one. Negative (✓)will go to an unpainted metalpart or to a remote negative (✓)terminal if the vehicle has one.
On your van, use the unpaintedradio antenna bracket as aremote negative (✓)terminal.
Do not connect positive (+) tonegative (✓)oryouwillgetashort that would damage thebattery and maybe other partstoo. And do not connect thenegative (✓)cabletothenegative (✓)terminalonthedead battery because this cancause sparks.
6. Connect the red positive (+)cable to the positive (+)terminal of the dead battery.Use a remote positive (+)terminal if the vehicle has one.
Do not let the other end touchmetal. Connect it to thepositive (+) terminal of the goodbattery. Use a remotepositive (+) terminal if thevehicle has one.
7. Now connect the blacknegative (✓)cabletothenegative (✓)terminalofthegood battery. Use a remotenegative (✓)terminalifthevehicle has one.
Do not let the other end touchanything until the next step.The other end of thenegative (✓)cabledoesnotgoto the dead battery. It goes to aheavy, unpainted metal enginepart or to a remote negative (✓)terminal on the vehicle with thedead battery. On your van, usethe unpainted radio antennabracket as a remotenegative (✓)terminal.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 285
8. Connect the other end of thenegative (✓)cabletothenegative (✓)terminallocationon the vehicle with the deadbattery. On your van, use theunpainted radio antennabracket as a remotenegative (✓)terminal.
Caution
The vehicle uses the unpainted
radio antenna bracket as a
remote negative (-) terminal.
Move the antenna coaxial cable
out of the way before clamping
(Continued)
Caution (Continued)
the negative jumper cable to the
fixed antenna bracket. Avoid
touching the negative cable clamp
to the air conditioning line. Failure
to do either of these could
damage the vehicle. The repairs
would not be covered by the
vehicle warranty.
9. Now start the vehicle with thegood battery and run theengine for a while.
10. Try to start the vehicle that hadthe dead battery. If it will notstart after a few tries, itprobably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
(Continued)
Caution (Continued)
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly whenremoving the jumper cables.
After starting the disabled vehicleand removing the jumper cables,allow it to idle for several minutes.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
OnStar 333
AtemporarylossofGPScancauseloss of the ability to send aTurn-by-Turn Navigation route. TheAdvisor may give a verbal route ormay ask for a call back after thevehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required forOnStar to send remote signals tothe vehicle. Do not place items overor near the antenna to preventblocking cellular and GPS signalreception.
Unable to Connect to OnStar
Message
If there is limited cellular coverageor the cellular network has reachedmaximum capacity, this message
may come on. PressQto try the
call again or try again after driving afew miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicleelectrical system, wireless service,and GPS satellite technologies to beavailable and operating for features
to function properly. These systemsmay not operate if the battery isdischarged or disconnected.
Add-on Electrical Equipment
The OnStar system is integratedinto the electrical architecture of thevehicle. Do not add any electricalequipment. SeeAdd-On ElectricalEquipment0212.Addedelectricalequipment may interfere with theoperation of the OnStar system andcause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliversoftware updates or changes to thevehicle without further notice orconsent. These updates or changesmay enhance or maintain safety,security, or the operation of thevehicle or the vehicle systems.Software updates or changes mayaffect or erase data or settings thatare stored in the vehicle, such asOnStar Hands-Free Calling nametags, saved navigation destinations,or pre-set radio stations. NeitherOnStar nor GM is responsible forany affected or erased data or
settings. These updates or changesmay also collect personalinformation. Such collection isdescribed in the OnStar privacystatement or separately disclosed atthe time of installation. Theseupdates or changes may also causeasystemtoautomaticallycommunicate with GM servers tocollect information about vehiclesystem status, identify whetherupdates or changes are available,or deliver updates or changes. Anactive OnStar agreement constitutesconsent to these software updatesor changes and agreement thateither OnStar or GM may remotelydeliver them to the vehicle.
Privacy
The complete OnStar PrivacyStatement may be found atwww.onstar.com (U.S.),or www.onstar.ca (Canada). Werecommend that you review it. If youhave any questions, call1-888-4ONSTAR (1-888-466-7827)
or pressQto speak with an
Advisor. Users of wirelesscommunications are cautioned that

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
336 Index
IndexA
Accessories and
Modifications . . . . . . . . . . . . . . . . . . 216
Accessory Power . . . . . . . . . . . . . . . 180
Add-On Electrical Equipment . . . 212
Additional Information
OnStar®...................... 331
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 302
Air Cleaner/Filter, Engine . . . . . . . 225
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 163
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 60
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 60
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 60
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 59
Where Are the Airbags? . . . . . . . . 57
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 65
Light On-Off . . . . . . . . . . . . . . . . . . 100
On-Off Light . . . . . . . . . . . . . . . . . . 100
On-Off Switch . . . . . . . . . . . . . . . . . . 62
Airbags (cont'd)
Readiness Light . . . . . . . . . . . . . . . . 99
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 65
System Check . . . . . . . . . . . . . . . . . . 55
All-Season Tires . . . . . . . . . . . . . . . . 253
All-Terrain Tires . . . . . . . . . . . . . . . . . 253
AM-FM Radio . . . . . . . . . . . . . . . . . . . 138
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 141
Antilock Brake System (ABS) . . . 188
Warning Light . . . . . . . . . . . . . . . . . 104
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 288
Interior . . . . . . . . . . . . . . . . . . . . . . . . 292
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 94
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 316
Audio
Theft-Deterrent Feature . . . . . . . 133
Audio Players
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . 30
Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 183
Transmission Fluid . . . . . . . . . . . 222

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
342 Index
Mirrors, Interior Rearview . . . . . . . . 36
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 261
Multi-band Antenna . . . . . . . . . . . . . 141
N
Navigation
OnStar®...................... 328
New Vehicle Break-In . . . . . . . . . . . 175
Noise Control System . . . . . . . . . . 237
O
Object Detection System
Messages . . . . . . . . . . . . . . . . . . . . . 115
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 96
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 167
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 219
Engine Oil Life System . . . . . . . 221
Engine Oil Pressure Gauge . . . . . 97
Messages . . . . . . . . . . . . . . . . . . . . .114
Pressure Light . . . . . . . . . . . . . . . . 106
Older Children, Restraints . . . . . . . 66
Online Owner Center . . . . . . . . . . . 315
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 325
OnStar System . . . . . . . . . . . . . . . . . 150
OnStar®Additional
Information . . . . . . . . . . . . . . . . . . . . 331
OnStar®Connections . . . . . . . . . . . 328
OnStar®Diagnostics . . . . . . . . . . . . 330
OnStar®Emergency . . . . . . . . . . . . 327
OnStar®Navigation . . . . . . . . . . . . . 328
OnStar®Overview . . . . . . . . . . . . . . 326
OnStar®Security . . . . . . . . . . . . . . . 327
Operation
Infotainment System . . . . . . . . . . 136
Ordering
Service Publications . . . . . . . . . . 321
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Overheating, Engine . . . . . . . . . . . . 230
Overview . . . . . . . . . . . . . . . . . . 133, 135
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 180
Shifting Out of . . . . . . . . . . . . . . . . 181
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 189
Brake and P (Park)
Mechanism Check . . . . . . . . . . 239
Over Things That Burn . . . . . . . 182
Parking Assist . . . . . . . . . . . . . . . . . . 197
Perchlorate Materials
Requirements, California . . . . . . 215
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 119
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 151
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 29
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 93
Protection, Battery . . . . . . . . . . . . 131
Retained Accessory (RAP) . . . 180
Seat Adjustment . . . . . . . . . . . . . . . . 41
Steering Fluid . . . . . . . . . . . . . . . . . 232
Windows . . . . . . . . . . . . . . . . . . . . . . . 37
Pregnancy, Using Safety Belts . . . 53
Privacy
Vehicle Data Recording . . . . . . . 324
Program
Courtesy Transportation . . . . . . 318
Proposition
65 Warning,
California . . . . . . . . . . . .215, 236, 282
R
Radio Frequency Statement . . . . 322
Radio Reception . . . . . . . . . . . . . . . . 140
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 138
Satellite . . . . . . . . . . . . . . . . . . . . . . . 139
Reading Lamps . . . . . . . . . . . . . . . . . 130