
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 287
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the
drivetrain components could be
damaged. The repairs would not
be covered by the vehicle
warranty. Do not tow the vehicle
with all four wheels on the
ground.
The vehicle should not be towedwith all four wheels on the ground.
Dolly Towing
Rear Towing (Rear Wheels Off theGround)
To t o w t h e v e h i c l e f r o m t h e r e a r :
1. Attach the dolly to the towvehicle following the dollymanufacturer's instructions.
2. Drive the rear wheels onto thedolly.
3. Firmly set the parking brake.SeeParking Brake0189.
4. Put the transmission inP(Park).
5. Secure the vehicle to the dollyfollowing the manufacturer'sinstructions.
6. Use an adequate clampingdevice designed for towing toensure that the front wheelsare locked into the straightposition.
7. Turn the ignition to LOCK/OFF.
If the tow vehicle will not bestarted or driven for six weeksor more, remove the batterycable from the negativeterminal (post) of the battery toprevent the battery fromdraining while towing.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
288 Vehicle Care
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.Use a de-icing agent only whenabsolutely necessary, and have thelocks greased after using. SeeRecommended Fluids andLubricants0305.
Washing the Vehicle
To p r e s e r v e t h e v e h i c l e ' s f i n i s h ,wash it often and out of directsunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has thisesymbol.
(Continued)
Caution (Continued)
This could cause damage that
would not be covered by the
vehicle warranty.
If using an automatic car wash,follow the car wash instructions. Thewindshield wiper and rear windowwiper, if equipped, must be off.Remove any accessories that maybe damaged or interfere with the carwash equipment.
Rinse the vehicle well, beforewashing and after, to remove allcleaning agents completely. If theyare allowed to dry on the surface,they could stain.
Dry the finish with a soft, cleanchamois or an all-cotton towel toavoid surface scratches and waterspotting.
Finish Care
Application of aftermarket clearcoatsealant/wax materials is notrecommended. If painted surfacesare damaged, see your dealer to

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
290 Vehicle Care
Lamp covers are made of plastic,and some have a UV protectivecoating. Do not clean or wipe themwhile they are dry.
Do not use any of the following onlamp covers:
.Abrasive or caustic agents.
.Washer fluids and other cleaningagents in higher concentrationsthan suggested by themanufacturer.
.Solvents, alcohols, fuels,or other harsh cleaners.
.Ice scrapers or other hard items.
.Aftermarket appearance caps orcovers while the lamps areilluminated, due to excessiveheat generated.
Caution
Failure to clean lamps properly
can cause damage to the lamp
cover that would not be covered
by the vehicle warranty.
Caution
Using wax on low gloss black
finish stripes can increase the
gloss level and create a
non-uniform finish. Clean low
gloss stripes with soap and
water only.
Air Intakes
Clear debris from the air intakes,between the hood and windshieldwhen washing the vehicle.
Windshield and Wiper Blades
Clean the outside of the windshieldwith glass cleaner.
Clean rubber blades using a lint-freecloth or paper towel soaked withwindshield washer fluid or a milddetergent. Wash the windshieldthoroughly when cleaning theblades. Bugs, road grime, sap, andabuildupofvehiclewash/waxtreatments may cause wiperstreaking.
Replace the wiper blades if they areworn or damaged. Damage can becaused by extreme dustyconditions, sand, salt, heat, sun,snow, and ice.
Weatherstrips
Apply Dielectric silicone grease onweatherstrips to make them lastlonger, seal better, and not stick orsqueak. Lubricate weatherstrips atleast once a year. Hot, dry climatesmay require more frequentapplication. Black marks fromrubber material on painted surfacescan be removed by rubbing with aclean cloth. SeeRecommendedFluids and Lubricants0305.
Tires
Use a stiff brush with tire cleaner toclean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 291
Caution (Continued)
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Trim—Aluminum
or Chrome
Use a soft, clean cloth with mildsoap and water to clean the wheels.After rinsing thoroughly with cleanwater, dry with a soft, clean towel.Awaxmaythenbeapplied.
Caution
Chrome wheels and other chrome
trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium, calcium,
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the chrome with
soap and water after exposure.
Caution
To a v o i d s u r f a c e d a m a g e , d o n o t
use strong soaps, chemicals,
abrasive polishes, cleaners,
brushes, or cleaners that contain
acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.
Brake System
Visually inspect brake lines andhoses for proper hook-up, binding,leaks, cracks, chafing, etc. Inspectdisc brake pads for wear and rotorsfor surface condition. Inspect drumbrake linings/shoes for wear orcracks. Inspect all other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering,suspension, and chassiscomponents for damaged, loose,or missing parts or signs of wear atleast once a year.
Inspect power steering for properattachment, connections, binding,leaks, cracks, chafing, etc.
Visually check constant velocity jointboots and axle seals for leaks.
Lubricate the upper and lowercontrol arm ball joints, at least everyother engine oil change.
Lubricate the tie rod ball joints, idlerarm pivot shaft bearings, idler armsocket, and pitman arm socket, atleast every other engine oil change.
Caution
Lubrication of applicable steering/
suspension points should not be
done unless the temperature is
✓12 °C (10 °F) or higher,
or damage could result.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 293
To p r e v e n t d a m a g e , d o n o t c l e a nthe interior using the followingcleaners or techniques:
.Never use a razor or any othersharp object to remove a soilfrom any interior surface.
.Never use a brush with stiffbristles.
.Never rub any surfaceaggressively or with too muchpressure.
.Do not use laundry detergents ordishwashing soaps withdegreasers. For liquid cleaners,use approximately 20 drops per3.8 L (1 gal) of water.Aconcentratedsoapsolutionwillcreate streaks and attract dirt.Do not use solutions that containstrong or caustic soap.
.Do not heavily saturate theupholstery when cleaning.
.Do not use solvents or cleanerscontaining solvents.
Interior Glass
To c l e a n , u s e a t e r r y c l o t h f a b r i cdampened with water. Wipe dropletsleft behind with a clean dry cloth.If necessary, use a commercialglass cleaner after cleaning withplain water.
Caution
To p r e v e n t s c r a t c h i n g , n e v e r u s e
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with waterduring the first three to six monthsof ownership will reduce tendencyto fog.
Speaker Covers
Va c u u m a r o u n d a s p e a k e r c o v e rgently, so that the speaker will notbe damaged. Clean spots with waterand mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with asponge or soft, lint-free clothdampened with water.
.When heavily soiled, use warmsoapy water.
Fabric/Carpet/Suede
Start by vacuuming the surfaceusing a soft brush attachment. If arotating vacuum brush attachment isbeing used, only use it on the floorcarpet. Before cleaning, gentlyremove as much of the soil aspossible:
.Gently blot liquids with a papertowel. Continue blotting until nomore soil can be removed.
.For solid soils, remove as muchas possible prior to vacuuming.
To c l e a n :
1. Saturate a clean, lint-freecolorfast cloth with water.Microfiber cloth isrecommended to prevent linttransfer to the fabric or carpet.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
294 Vehicle Care
2. Remove excess moisture bygently wringing until water doesnot drip from the cleaning cloth.
3. Start on the outside edge of thesoil and gently rub toward thecenter. Rotate the cleaningcloth to a clean area frequentlyto prevent forcing the soil in tothe fabric.
4. Continue gently rubbing thesoiled area until there is nolonger any color transfer fromthe soil to the cleaning cloth.
5. If the soil is not completelyremoved, use a mild soapsolution followed only by plainwater.
If the soil is not completelyremoved, it may be necessary touse a commercial upholsterycleaner or spot lifter. Test a smallhidden area for colorfastness beforeusing a commercial upholsterycleaner or spot lifter. If ringformation occurs, clean the entirefabric or carpet.
After cleaning use a paper towel toblot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high glosssurfaces or vehicle displays. First,use a soft bristle brush to removedirt that can scratch the surface.Then gently clean by rubbing with amicrofiber cloth. Never use windowcleaners or solvents. Periodicallyhand wash the microfiber clothseparately, using mild soap. Do notuse bleach or fabric softener. Rinsethoroughly and air dry beforenext use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber clothdampened with water to removedust and loose dirt. For a morethorough cleaning, use a softmicrofiber cloth dampened with amild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 297
keep the vehicle in good workingcondition, improves fuel economy,and reduces vehicle emissions.
Because of the way people usevehicles, maintenance needs vary.There may need to be morefrequent checks and services.
Normal Service
All maintenance services, includingthose listed under AdditionalRequired Services, are forvehicles that:
.Carry passengers and cargowithin recommended limits onthe Tire and Loading Informationlabel. SeeVehicle LoadLimits0171.
.Are driven on reasonable roadsurfaces within legal drivinglimits.
.Use the recommended fuel. SeeFuel0198.
Severe Service
In addition to the normal serviceschedule, some vehicles requireservice more often. Severe serviceis for vehicles that are:
.Mainly driven in heavy city trafficin hot weather.
.Mainly driven in hilly ormountainous terrain.
.Frequently towing a trailer.
.Used for high-speed orcompetitive driving.
.Used for taxi, police, or deliveryservice.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. SeeDoing Your Own
Service Work0216.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.Check the engine oil level. SeeEngine Oil0219.
Once a Month
.Check the tire inflationpressures. SeeTirePressure0260.
.Inspect the tires for wear. SeeTire Inspection0265.
.Check the windshield washerfluid level. SeeWasherFluid0233.
Engine Oil Change
When the CHANGE ENGINE OILSOON message displays, have theengine oil and filter changed withinthe next 1 000 km/600 mi. If drivenunder the best conditions, theengine oil life system may notindicate the need for vehicle servicefor up to a year. The engine oil andfilter must be changed at least once

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Customer Information 315
Te l e p h o n e d e v i c e s ( T T Y s ) )Roadside Assistance:1-800-268-6800
Overseas
Please contact the local GeneralMotors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To a s s i s t c u s t o m e r s w h o a r e d e a f ,hard of hearing, or speech-impairedand who use Text Telephones(TTYs), Chevrolet has TTYequipment available at its CustomerAssistance Center. Any TTY user inthe U.S. can communicate withChevrolet by dialing:1-800-833-2438. TTY users inCanada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online ownerexperience allows interaction withChevrolet and keeps importantvehicle-specific information in oneplace.
Membership Benefits
E:Download owner manuals andview vehicle-specific how-to videos.
G:View maintenance schedules,alerts, and OnStar VehicleDiagnostic Information. Scheduleservice appointments.
I:View and print dealer-recordedservice records and self-recordedservice records.
D:Select a preferred dealer andview locations, maps, phonenumbers, and hours.
r:Track your vehicle’swarrantyinformation.
J:View active recalls by VehicleIdentification Number (VIN). SeeVehicle Identification Number(VIN)0308.
H:View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information (ifequipped).
F:Chat with online helprepresentatives.
See my.chevrolet.com to registeryour vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
.Chat live with online helprepresentatives.
.Locate owner resources such aslease-end, financing, andwarranty information.
.Retrieve your favorite articles,quizzes, tips, and multimediagalleries organized into theFeatured Articles and Auto CareSections.
.Download owner manuals.