Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 239
3. With the engine off, turn theignition on, but do not start theengine. Without applying theregular brake, try to move theshift lever out of P (Park) withnormal effort. If the shift levermoves out of P (Park), contactyour dealer for service.
Ignition Transmission
Lock Check
While parked and with the parkingbrake set, try to turn the ignition toLOCK/OFF in each shift leverposition.
.The ignition should turn toLOCK/OFF only when the shiftlever is in P (Park).
.The ignition key should comeout only in LOCK/OFF.
Contact your dealer if service isrequired.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
Yo u o r o t h e r s c o u l d b e i n j u r e d
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with thevehicle facing downhill. Keepingyour foot on the regular brake, setthe parking brake.
.To c h e c k t h e p a r k i n g b r a k e ' sholding ability: With the enginerunning and the transmission inN(Neutral), slowly remove footpressure from the regular brakepedal. Do this until the vehicle isheld by the parking brake only.
.To c h e c k t h e P ( P a r k )mechanism's holding ability:With the engine running, shift toP(Park). Then release theparking brake followed by theregular brake.
Contact your dealer if service isrequired.
Wiper Blade Replacement
Windshield wiper blades should beinspected for wear and cracking.SeeMaintenance Schedule0297.
Replacement blades come indifferent types and are removed indifferent ways. For proper type andlength, seeMaintenanceReplacement Parts0306.
Caution
Allowing the wiper arm to touch
the windshield when no wiper
blade is installed could damage
the windshield. Any damage that
occurs would not be covered by
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
264 Vehicle Care
the sensor matching process isperformed successfully. Seeyour dealer for service.
.Replacement tires or wheels donot match the original equipmenttires or wheels. Tires and wheelsother than those recommendedcould prevent the TPMS fromfunctioning properly. SeeBuyingNew Tires0268.
.Operating electronic devices orbeing near facilities using radiowave frequencies similar to theTPMS could cause the TPMSsensors to malfunction.
If the TPMS is not functioningproperly, it cannot detect or signal alow tire condition. See your dealerfor service if the TPMS malfunctionlight and DIC message come onand stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a uniqueidentification code. The identificationcode needs to be matched to a newtire/wheel position after rotating thevehicle’stiresorreplacingoneor
more of the TPMS sensors. Also,the TPMS sensor matching processshould be performed after replacingasparetirewitharoadtirecontaining the TPMS sensor. Themalfunction light and the DICmessage should go off at the nextignition cycle. The sensors arematched to the tire/wheel positions,using a TPMS relearn tool, in thefollowing order: driver side front tire,passenger side front tire, passengerside rear tire, and driver side rear.See your dealer for service or topurchase a relearn tool. A TPMSrelearn tool can also be purchased.See Tire Pressure Monitor SensorActivation Tool atwww.gmtoolsandequipment.com orcall 1-800-GM TOOLS(1-800-468-6657).
There are two minutes to match thefirst tire/wheel position, andfive minutes overall to match all fourtire/wheel positions. If it takeslonger, the matching process stopsand must be restarted.
The TPMS sensor matchingprocess is:
1. Set the parking brake.
2. Turn the ignition to ON/RUNwith the engine off.
3. Press the Remote Keyless
Entry (RKE) transmitter'sQ
andKbuttons at the same
time for approximatelyfive seconds. The horn soundstwice to signal the receiver is inrelearn mode and TIRELEARNING ACTIVE messagedisplays on the DIC screen.
If the vehicle does not haveRKE, press the DriverInformation Center (DIC)vehicle information button untilthe PRESSVTO RELEARNTIRE POSITIONS messagedisplays. The horn soundstwice to signal the receiver is inrelearn mode and TIRELEARNING ACTIVE messagedisplays on the DIC screen.
4. Start with the driver sidefront tire.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
292 Vehicle Care
Body Component Lubrication
Lubricate all key lock cylinders,hood hinges, liftgate hinges, and thefuel door hinge unless thecomponents are plastic. Applyingsilicone grease on weatherstripswith a clean cloth will make themlast longer, seal better, and not stickor squeak.
Underbody Maintenance
At least twice a year, spring and fall,use plain water to flush dirt anddebris from the vehicle's underbody.Yo u r d e a l e r o r a n u n d e r b o d y c a rwashing system can do this. If notremoved, rust and corrosion candevelop.
Do not directly power wash thetransfer case and/or front/rear axleoutput seals. High pressure watercan overcome the seals andcontaminate the fluid. Contaminatedfluid will decrease the life of thetransfer case and/or axles andshould be replaced.
Sheet Metal Damage
If the vehicle is damaged andrequires sheet metal repair orreplacement, make sure the bodyrepair shop applies anti-corrosionmaterial to parts repaired orreplaced to restore corrosionprotection.
Original manufacturer replacementparts will provide the corrosionprotection while maintaining thevehicle warranty.
Finish Damage
Quickly repair minor chips andscratches with touch-up materialsavailable from your dealer to avoidcorrosion. Larger areas of finishdamage can be corrected in yourdealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall uponand attack painted vehicle surfacescausing blotchy, ring-shapeddiscolorations, and small, irregulardark spots etched into the paintsurface. See“Finish Care”previously in this section.
Interior Care
To p r e v e n t d i r t p a r t i c l e a b r a s i o n s ,regularly clean the vehicle's interior.Immediately remove any soils.Newspapers or dark garments cantransfer color to the vehicle’sinterior.
Use a soft bristle brush to removedust from knobs and crevices on theinstrument cluster. Using a mildsoap solution, immediately removehand lotions, sunscreen, and insectrepellent from all interior surfaces orpermanent damage may result.
Use cleaners specifically designedfor the surfaces being cleaned toprevent permanent damage. Applycleaners directly to the cleaningcloth. Do not spray cleaners on anyswitches or controls. Removecleaners quickly.
Before using cleaners, read andfollow to all safety instructions onthe label. While cleaning the interior,open the doors and windows to getproper ventilation.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 305
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see themaintenance schedule section in the Duramax diesel supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission DEXRON®-VI Automatic Transmission Fluid.
Chassis Lubrication, Parking BrakeCable GuidesChassis Lubricant (GM Part No. 12377985, in Canada 88901242) orlubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL®Coolant.SeeEngine Coolant0227.
Engine Oil Engine oil meeting the dexos1™specification of the proper SAE viscositygrade. ACDelco dexos1 Synthetic Blend is recommended. SeeEngineOil0219.
Front Wheel Bearings Wheel bearing lubricant meeting requirements of NLGI #2, Category GC orGC-LB (GM Part No. 1051344, in Canada 993037).
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, inCanada 19299819).
Key Lock Cylinders, Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, inCanada 10953474).
Power Steering System GM Power Steering Fluid (GM Part No. 19329450, in Canada 89021186).
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
OnStar 327
.Obtain and customize the Wi-Fi®
hotspot name or SSID andpassword, if equipped.
PressQto connect to an
Advisor to:
.Verify account information orupdate contact information.
.Get driving directions.
.Receive a Diagnostic check ofthe vehicle's key operatingsystems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings,if equipped.
Press>to get a priority connection
to an OnStar Advisor available 24/7to:
.Get help for an emergency.
.Be a Good Samaritan orrespond to an AMBER Alert.
.Get assistance in severeweather or other crisis situationsand find evacuation routes.
OnStar Services
Emergency
Emergency Services require anactive, OnStar service plan(excludes Basic Plan). WithAutomatic Crash Response, built-insensors can automatically alert aspecially trained OnStar Advisorwho is immediately connected in tothe vehicle to help.
Press>for a priority connection to
an OnStar Advisor who can contactemergency service providers, directthem to your exact location, andrelay important information.
With OnStar Crisis Assist, speciallytrained Advisors are available24 hours a day, 7 days a week, toprovide a central point of contact,assistance, and information during acrisis.
With Roadside Assistance, Advisorscan locate a nearby service providerto help with a flat tire, a batteryjump, or an empty gas tank.
Security
If equipped, OnStar provides theseservices:
.With Stolen Vehicle Assistance,OnStar Advisors can use GPS topinpoint the vehicle and helpauthorities quickly recover it.
.With Remote Ignition Block™,if equipped, OnStar can blockthe engine from being restarted.
.With Stolen Vehicle Slowdown®,if equipped, OnStar can workwith law enforcement togradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are lockedand the vehicle alarm sounds, anotification by text, e-mail, or phonecall will be sent. If the vehicle isstolen, an OnStar Advisor can workwith authorities to recover thevehicle.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
330 OnStar
OnStar AtYourService
OnStar Advisors can provide offersfrom restaurants and retailers onyour route, help locate hotels,or book a room. These servicesvary by market.
OnStar Hands-Free Calling
Make and receive calls with thebuilt-in wireless calling service,which requires available minutes.
Make a Call
1. Press=.Systemresponds:
“OnStar ready.”
2. Say“Call.”System responds:“Call. Please say the name ornumber to call.”
3. Say the entire number withoutpausing, including a“1”and thearea code. System responds:“OK, calling.”
Calling 911 Emergency
1. Press=.Systemresponds:
“OnStar ready.”
2. Say“Call.”System responds:“Call. Please say the name ornumber to call.”
3. Say“911”without pausing.System responds:“911.”
4. Say“Call.”System responds:“OK, dialing 911.”
Retrieve My Number
1. Press=.Systemresponds:
“OnStar ready.”
2. Say“My number.”Systemresponds:“Yo u r O n S t a rHands-Free Calling number is,”then says the number.
End a Call
Press=.Systemresponds:“Call
ended.”
Verify Minutes and Expiration
Press=and say“Minutes”then
“Ve r i f y”to check how many minutesremain and their expiration date.
Diagnostics
Advanced Diagnostics provides astatus of the vehicle’skeysystemswith a monthly e-mail, or by
pressingQ.Ifequipped,Diagnostic
Alerts can be received in real-timevia e-mail or text. The ProactiveAlerts feature (if available) can helppredict and alert of potentialupcoming maintenance issues withselect components on the vehicle,before they become a problem.
OnStar can also monitor and reporttire pressure, if the vehicle isequipped with a Tire PressureMonitoring System.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
340 Index
G
Gauges
Engine Coolant Temperature . . . 98
Engine Oil Pressure . . . . . . . . . . . . 97
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Odometer . . . . . . . . . . . . . . . . . . . . . . . 96
Speedometer . . . . . . . . . . . . . . . . . . . 96
Trip Odometer . . . . . . . . . . . . . . . . . . 96
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 94
General Information
Service and Maintenance . . . . . 296
To w i n g . . . . . . . . . . . . . . . . . . . . . . . . 2 0 2
Vehicle Care . . . . . . . . . . . . . . . . . . 215
Glass, Enhanced Technology . . . . 38
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 316
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 240
Hazard Warning Flashers . . . . . . . 128
Head Restraints . . . . . . . . . . . . . . . . . 41
Headlamps . . . . . . . . . . . . . . . . . . . . . 241
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 240
Automatic . . . . . . . . . . . . . . . . . . . . . 127
Bulb Replacement . . . . . . . . . . . . 240
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 126
Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On Light . . . . . . . . . . 107
High/Low Beam Changer . . . . . 126
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 179
Heating and Air Conditioning . . . 158
High-Beam On Light . . . . . . . . . . . . 107
Hill and Mountain Roads . . . . . . . . 169
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 47
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Ignition Positions . . . . . . . . . . . . . . . 176
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 239
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 33
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 68
Infotainment . . . . . . . . . . . . . . . . . . . . 132
Infotainment System . . . . . . . . . . . . 325
Instrument Cluster . . . . . . . . . . . . . . . 95
Interior Rearview Mirrors . . . . . . . . . 36
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 282
K
Key and Lock Messages . . . . . . . . 115
Keyless Entry
Remote (RKE) System . . . . . . . . . 25
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
L
Labeling, Tire Sidewall . . . . . . . . . . 254
Lamps
Daytime Running (DRL) . . . . . . 126
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps Off
Reminder . . . . . . . . . . . . . . . . . . . 126
License Plate . . . . . . . . . . . . . . . . . 244
Malfunction Indicator . . . . . . . . . 102
Messages . . . . . . . . . . . . . . . . . . . . .115
Reading . . . . . . . . . . . . . . . . . . . . . . 130
Ta i l l a m p s . . . . . . . . . . . . . . . . . . . . . 2 4 3
Lamps, Bulb Replacement . . . . . . 242
Lap-Shoulder Belt . . . . . . . . . . . . . . . 48
LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 79
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Index 341
LATCH, Lower Anchors and
Te t h e r s f o r C h i l d r e n . . . . . . . . . . . . 7 3
Lighter, Cigarette . . . . . . . . . . . . . . . . 94
Lighting
Entry/Exit . . . . . . . . . . . . . . . . . . . . . 130
Illumination Control . . . . . . . . . . . 129
Lights
Airbag On-Off . . . . . . . . . . . . . . . . . 100
Airbag Readiness . . . . . . . . . . . . . . . 99
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 104
Brake System Warning . . . . . . . 104
Charging System . . . . . . . . . . . . . 101
Cruise Control . . . . . . . . . . . . . . . . 107
Engine Oil Pressure . . . . . . . . . . 106
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On . . . . . . . . . . . . . . . . 107
High/Low Beam Changer . . . . . 126
Low Fuel Warning . . . . . . . . . . . . 107
Safety Belt Reminders . . . . . . . . . . 99
Security . . . . . . . . . . . . . . . . . . . . . . 107
StabiliTrak®OFF . . . . . . . . . . . . . 105
Tire Pressure . . . . . . . . . . . . . . . . . 106
To w / H a u l M o d e . . . . . . . . . . . . . . . 1 0 5
Traction Control System
(TCS)/StabiliTrak®.......... 105
Locking Rear Axle . . . . . . . . . . . . . . 191
Locks
Automatic Door . . . . . . . . . . . . . . . . . 30
Cargo Door Relocking . . . . . . . . . . 29
Delayed Locking . . . . . . . . . . . . . . . . 29
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Lockout Protection . . . . . . . . . . . . . . 30
Power Door . . . . . . . . . . . . . . . . . . . . . 29
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Loss of Control . . . . . . . . . . . . . . . . . 167
Low Fuel Warning Light . . . . . . . . . 107
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 73
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 307
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 302
Maintenance Schedule . . . . . . . . . 297
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 305
Malfunction Indicator Lamp . . . . . 102
Manual Mirrors . . . . . . . . . . . . . . . . . . 35
Manual Mode . . . . . . . . . . . . . . . . . . . 186
Manual Windows . . . . . . . . . . . . . . . . 37
Media
Avoiding Untrusted Devices . . 141
Messages
Airbag System . . . . . . . . . . . . . . . . .117
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . .112
Brake System . . . . . . . . . . . . . . . . .112
Compass . . . . . . . . . . . . . . . . . . . . . .113
Door Ajar . . . . . . . . . . . . . . . . . . . . . .113
Engine Cooling System . . . . . . . .113
Engine Oil . . . . . . . . . . . . . . . . . . . . .114
Engine Power . . . . . . . . . . . . . . . . .114
Fuel System . . . . . . . . . . . . . . . . . . .115
Key and Lock . . . . . . . . . . . . . . . . . .115
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . .115
Object Detection System . . . . . .115
Ride Control System . . . . . . . . . . .116
Security . . . . . . . . . . . . . . . . . . . . . . .117
Service Vehicle . . . . . . . . . . . . . . . .117
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Transmission . . . . . . . . . . . . . . . . . . 118
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 112
Vehicle Reminder . . . . . . . . . . . . . . 119
Mirrors
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Rearview . . . . . . . . . . . . . . . 36
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 35