Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 301
Maintenance ScheduleAdditional RequiredServices - Severe
12 000 km/7,500 mi24 000 km/15,000 mi36 000 km/22,500 mi48 000 km/30,000 mi60 000 km/37,500 mi72 000 km/45,000 mi84 000 km/52,500 mi96 000 km/60,000 mi108 000 km/67,500 mi120 000 km/75,000 mi132 000 km/82,500 mi144 000 km/90,000 mi156 000 km/97,500 mi168 000 km/105,000 mi180 000 km/112,500 mi192 000 km/120,000 mi204 000 km/127,500 mi216 000 km/135,000 mi228 000 km/142,500 mi240 000 km/150,000 mi
Rotate tires and perform Required Services.Check engine oil level and oil life percentage.Change engine oil and filter, if needed.Lubricate the steering linkage.@@@@@@@@@@@@@@@@@@@@
Inspect evaporative control system. (1)@@@
Replace engine air cleaner filter. (2)@@@
Change automatic transmission fluid and filter.@@@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (3)@
Visually inspect accessory drive belts. (4)@
Replace brake fluid. (5)
Footnotes—MaintenanceSchedule Additional RequiredServices - Severe
(1)Visually check all fuel and vaporlines and hoses for properattachment, connection, routing, andcondition.
(2)Or every four years, whichevercomes first. If driving in dustyconditions, inspect the filter at eachoil change or more often as needed.
(3)Or every five years, whichevercomes first. SeeCoolingSystem0226.
(4)Or every 10 years, whichevercomes first. Inspect for fraying,excessive cracking, or damage;replace, if needed.
(5)Replace brake fluid every fiveyears. SeeBrake Fluid0234.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
302 Service and Maintenance
Special Application
Services
.Vehicles with Dual Wheels:Check dual wheel nut torque at160, 1 600, and 10 000 km (100,1,000, and 6,000 mi) of driving.Repeat this service whenever atire/wheel is serviced orremoved.
.Severe Commercial UseVehicles Only: Lubricate chassiscomponents every oil change.
.Have underbody flushing serviceperformed. See“UnderbodyMaintenance”inExteriorCare0288.
Additional
Maintenance and Care
Yo u r v e h i c l e i s a n i m p o r t a n tinvestment and caring for it properlymay help to avoid future costlyrepairs. To maintain vehicleperformance, additionalmaintenance services may berequired.
It is recommended that your dealerperform these services—theirtrained dealer technicians knowyour vehicle best. Your dealer canalso perform a thoroughassessment with a multi-pointinspection to recommend when yourvehicle may need attention.
The following list is intended toexplain the services and conditionsto look for that may indicateservices are required.
Battery
The 12-volt battery supplies powerto start the engine and operate anyadditional electrical accessories.
.To a v o i d b r e a k - d o w n o r f a i l u r e t ostart the vehicle, maintain abattery with full cranking power.
.Trained dealer technicians havethe diagnostic equipment to testthe battery and ensure that theconnections and cables arecorrosion-free.
Belts
.Belts may need replacing if theysqueak or show signs ofcracking or splitting.
.Trained dealer technicians haveaccess to tools and equipmentto inspect the belts andrecommend adjustment orreplacement when necessary.
Brakes
Brakes stop the vehicle and arecrucial to safe driving.
.Signs of brake wear may includechirping, grinding, or squealingnoises, or difficulty stopping.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 303
.Trained dealer technicians haveaccess to tools and equipmentto inspect the brakes andrecommend quality partsengineered for the vehicle.
Fluids
Proper fluid levels and approvedfluids protect the vehicle’ssystemsand components. SeeRecommended Fluids andLubricants0305for GM approvedfluids.
.Engine oil and windshieldwasher fluid levels should bechecked at every fuel fill.
.Instrument cluster lights maycome on to indicate that fluidsmay be low and need to befilled.
Hoses
Hoses transport fluids and shouldbe regularly inspected to ensurethat there are no cracks or leaks.With a multi-point inspection, yourdealer can inspect the hoses andadvise if replacement is needed.
Lamps
Properly working headlamps,taillamps, and brake lamps areimportant to see and be seen onthe road.
.Signs that the headlamps needattention include dimming, failureto light, cracking, or damage.The brake lamps need to bechecked periodically to ensurethat they light when braking.
.With a multi-point inspection,your dealer can check the lampsand note any concerns.
Shocks and Struts
Shocks and struts help aid in controlfor a smoother ride.
.Signs of wear may includesteering wheel vibration, bounce/sway while braking, longerstopping distance, or uneventire wear.
.As part of the multi-pointinspection, trained dealertechnicians can visually inspectthe shocks and struts for signs
of leaking, blown seals,or damage, and can advisewhen service is needed.
Tires
Tires need to be properly inflated,rotated, and balanced. Maintainingthe tires can save money and fuel,and can reduce the risk of tirefailure.
.Signs that the tires need to bereplaced include three or morevisible treadwear indicators; cordor fabric showing through therubber; cracks or cuts in thetread or sidewall; or a bulge orsplit in the tire.
.Trained dealer technicians caninspect and recommend the righttires. Your dealer can alsoprovide tire/wheel balancingservices to ensure smoothvehicle operation at all speeds.Yo u r d e a l e r s e l l s a n d s e r v i c e sname brand tires.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Service and Maintenance 305
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see themaintenance schedule section in the Duramax diesel supplement.
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.
Usage Fluid/Lubricant
Automatic Transmission DEXRON®-VI Automatic Transmission Fluid.
Chassis Lubrication, Parking BrakeCable GuidesChassis Lubricant (GM Part No. 12377985, in Canada 88901242) orlubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL®Coolant.SeeEngine Coolant0227.
Engine Oil Engine oil meeting the dexos1™specification of the proper SAE viscositygrade. ACDelco dexos1 Synthetic Blend is recommended. SeeEngineOil0219.
Front Wheel Bearings Wheel bearing lubricant meeting requirements of NLGI #2, Category GC orGC-LB (GM Part No. 1051344, in Canada 993037).
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19299818, inCanada 19299819).
Key Lock Cylinders, Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, inCanada 10953474).
Power Steering System GM Power Steering Fluid (GM Part No. 19329450, in Canada 89021186).
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Customer Information 321
.Vehicle make, model, andmodel year.
.Vehicle IdentificationNumber (VIN).
.Insurance company and policynumber.
.General description of thedamage to the other vehicle.
Choose a reputable repair facilitythat uses quality replacement parts.See“Collision Parts”earlier in thissection.
If the airbag has inflated, seeWhatWill You See after an AirbagInflates?060.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requiresdamage repairs, GM recommendsthat you take an active role in itsrepair. If you have a pre-determinedrepair facility of choice, take thevehicle there, or have it towed there.Specify to the facility that anyrequired replacement collision partsbe original equipment parts, eithernew Genuine GM parts or recycled
original GM parts. Remember,recycled parts will not be covered bythe GM vehicle warranty.
Insurance pays the bill for the repair,but you must live with the repair.Depending on your policy limits,your insurance company mayinitially value the repair usingaftermarket parts. Discuss this withthe repair professional, and insist onGenuine GM parts. Remember,if the vehicle is leased, you may beobligated to have the vehiclerepaired with Genuine GM parts,even if your insurance coveragedoes not pay the full cost.
If another party's insurancecompany is paying for the repairs,you are not obligated to accept arepair valuation based on thatinsurance company's collision policyrepair limits, as you have nocontractual limits with that company.In such cases, you can have controlof the repair and parts choices aslong as the cost stays withinreasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosisand repair information on theengines, transmission, axle,suspension, brakes, electrical,steering, body, etc.
Service Bulletins
Service Bulletins give additionaltechnical service informationneeded to knowledgeably serviceGeneral Motors cars and trucks.Each bulletin contains instructionsto assist in the diagnosis andservice of the vehicle.
Owner Information
Owner publications are writtenspecifically for owners and intendedto provide basic operationalinformation about the vehicle. TheOwner Manual includes theMaintenance Schedule for allmodels.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
324 Customer Information
Vehicle Data
Recording and
Privacy
The vehicle has a number ofcomputers that record informationabout the vehicle’sperformanceandhow it is driven. For example, thevehicle uses computer modules tomonitor and control engine andtransmission performance, tomonitor the conditions for airbagdeployment and deploy them in acrash, and, if equipped, to provideantilock braking to help the drivercontrol the vehicle. These modulesmay store data to help the dealertechnician service the vehicle.Some modules may also store dataabout how the vehicle is operated,such as rate of fuel consumption oraverage speed. These modules mayretain personal preferences, such asradio presets, seat positions, andtemperature settings.
Event Data Recorders
This vehicle is equipped with anevent data recorder (EDR). Themain purpose of an EDR is torecord, in certain crash or nearcrash-like situations, such as an airbag deployment or hitting a roadobstacle, data that will assist inunderstanding how a vehicle’ssystems performed. The EDR isdesigned to record data related tovehicle dynamics and safetysystems for a short period of time,typically 30 seconds or less. TheEDR in this vehicle is designed torecord such data as:
.How various systems in yourvehicle were operating;
.Whether or not the driver andpassenger safety belts werebuckled/fastened;
.How far (if at all) the driver wasdepressing the accelerator and/or brake pedal; and,
.How fast the vehicle wastraveling.
These data can help provide abetter understanding of thecircumstances in which crashes andinjuries occur.
Note
EDR data are recorded by yourvehicle only if a non-trivial crashsituation occurs; no data arerecorded by the EDR under normaldriving conditions and no personaldata (e.g., name, gender, age, andcrash location) are recorded.However, other parties, such as lawenforcement, could combine theEDR data with the type ofpersonally identifying data routinelyacquired during a crashinvestigation.
To r e a d d a t a r e c o r d e d b y a n E D R ,special equipment is required, andaccess to the vehicle or the EDR isneeded. In addition to the vehiclemanufacturer, other parties, such aslaw enforcement, that have thespecial equipment, can read theinformation if they have access tothe vehicle or the EDR.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
336 Index
IndexA
Accessories and
Modifications . . . . . . . . . . . . . . . . . . 216
Accessory Power . . . . . . . . . . . . . . . 180
Add-On Electrical Equipment . . . 212
Additional Information
OnStar®...................... 331
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 302
Air Cleaner/Filter, Engine . . . . . . . 225
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 163
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 60
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 60
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 60
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 59
Where Are the Airbags? . . . . . . . . 57
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 65
Light On-Off . . . . . . . . . . . . . . . . . . 100
On-Off Light . . . . . . . . . . . . . . . . . . 100
On-Off Switch . . . . . . . . . . . . . . . . . . 62
Airbags (cont'd)
Readiness Light . . . . . . . . . . . . . . . . 99
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 65
System Check . . . . . . . . . . . . . . . . . . 55
All-Season Tires . . . . . . . . . . . . . . . . 253
All-Terrain Tires . . . . . . . . . . . . . . . . . 253
AM-FM Radio . . . . . . . . . . . . . . . . . . . 138
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . 141
Antilock Brake System (ABS) . . . 188
Warning Light . . . . . . . . . . . . . . . . . 104
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 288
Interior . . . . . . . . . . . . . . . . . . . . . . . . 292
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 94
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . . 316
Audio
Theft-Deterrent Feature . . . . . . . 133
Audio Players
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . 30
Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 183
Transmission Fluid . . . . . . . . . . . 222
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Index 337
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 186
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 238
Auxiliary
Devices . . . . . . . . . . . . . . . . . . . . . . . 146
Avoiding Untrusted Media
Devices . . . . . . . . . . . . . . . . . . . . . . . 141
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 236
B
Battery
Load Management . . . . . . . . . . . . 130
Power Protection . . . . . . . . . . . . . 131
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . . .112
Battery - North America . . . . 236, 282
Blade Replacement, Wiper . . . . . 239
Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . 151
Brake
System Warning Light . . . . . . . . 104
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Antilock . . . . . . . . . . . . . . . . . . . . . . . 188
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Parking . . . . . . . . . . . . . . . . . . . . . . . 189
System Messages . . . . . . . . . . . . .112
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 166
Break-In, New Vehicle . . . . . . . . . . 175
Bulb Replacement . . . . . . . . . . . . . . 245
Center High-Mounted
Stoplamp (CHMSL) . . . . . . . . . 244
Front Turn Signal,
Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 242
Halogen Bulbs . . . . . . . . . . . . . . . . 240
Headlamp Aiming . . . . . . . . . . . . . 240
Headlamps . . . . . . . . . . . . . . 240, 241
License Plate Lamps . . . . . . . . . 244
Ta i l l a m p s . . . . . . . . . . . . . . . . . . . . . 2 4 3
Buying New Tires . . . . . . . . . . . . . . . 268
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 90
California
Fuel Requirements . . . . . . . . . . . 199
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 215
California
Proposition
65 Warning . . . . . . . . . .215, 236, 282
Camera
Rear Vision (RVC) . . . . . . . . . . . . 194
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 309
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 182
Carbon Monoxide (cont'd)
Winter Driving . . . . . . . . . . . . . . . . 169
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 85
Cargo Door Relocking . . . . . . . . . . . 29
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 141
Center High-Mounted
Stoplamp (CHMSL) . . . . . . . . . . . 244
Chains, Tire . . . . . . . . . . . . . . . . . . . . 272
Charging System Light . . . . . . . . . 101
Check
Ignition Transmission Lock . . . 239
Malfunction Indicator
Engine Light . . . . . . . . . . . . . . . . 102
Child Restraints
Infants and Young Children . . . . . 68
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 73
Older Children . . . . . . . . . . . . . . . . . . 66
Securing . . . . . . . . . . . . . . . . . . . . 79, 81
Systems . . . . . . . . . . . . . . . . . . . . . . . . 70
Cigarette Lighter . . . . . . . . . . . . . . . . . 94
Circuit Breakers . . . . . . . . . . . . . . . . 246
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 288
Interior Care . . . . . . . . . . . . . . . . . . 292
Climate Control Systems . . . . . . . 158