
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 259
Maximum Loaded Vehicle
Weight:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lb). SeeVehicle Load
Limits0171.
Occupant Distribution:
Designated seating positions.
Outward Facing Sidewall:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.
Passenger (P-Metric) Tire:A
tire used on passenger cars and
some light duty trucks and
multipurpose vehicles.
Recommended Inflation
Pressure:Vehicle
manufacturer's recommended
tire inflation pressure as shown
on the tire placard. SeeTire
Pressure0260andVehicle
Load Limits0171.
Radial Ply Tire:Apneumatic
tire in which the ply cords that
extend to the beads are laid at
90 degrees to the centerline of
the tread.
Rim:Ametalsupportforatire
and upon which the tire beads
are seated.
Sidewall:The portion of a tire
between the tread and the bead.
Speed Rating:An
alphanumeric code assigned to
atireindicatingthemaximum
speed at which a tire can
operate.
Traction:The friction between
the tire and the road surface.
The amount of grip provided.
Tread:The portion of a tire that
comes into contact with
the road.
Treadwear Indicators:Narrow
bands, sometimes called wear
bars, that show across the tread
of a tire when only 1.6 mm (1/
16 in) of tread remains. See
When It Is Time for New
Tires0267.
UTQGS (Uniform Tire Quality
Grading Standards):Atire
information system that provides
consumers with ratings for a
tire's traction, temperature, and
treadwear. Ratings are
determined by tire
manufacturers using
government testing procedures.
The ratings are molded into the
sidewall of the tire. SeeUniform
Tire Quality Grading0270.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
264 Vehicle Care
the sensor matching process isperformed successfully. Seeyour dealer for service.
.Replacement tires or wheels donot match the original equipmenttires or wheels. Tires and wheelsother than those recommendedcould prevent the TPMS fromfunctioning properly. SeeBuyingNew Tires0268.
.Operating electronic devices orbeing near facilities using radiowave frequencies similar to theTPMS could cause the TPMSsensors to malfunction.
If the TPMS is not functioningproperly, it cannot detect or signal alow tire condition. See your dealerfor service if the TPMS malfunctionlight and DIC message come onand stay on.
TPMS Sensor Matching
Process
Each TPMS sensor has a uniqueidentification code. The identificationcode needs to be matched to a newtire/wheel position after rotating thevehicle’stiresorreplacingoneor
more of the TPMS sensors. Also,the TPMS sensor matching processshould be performed after replacingasparetirewitharoadtirecontaining the TPMS sensor. Themalfunction light and the DICmessage should go off at the nextignition cycle. The sensors arematched to the tire/wheel positions,using a TPMS relearn tool, in thefollowing order: driver side front tire,passenger side front tire, passengerside rear tire, and driver side rear.See your dealer for service or topurchase a relearn tool. A TPMSrelearn tool can also be purchased.See Tire Pressure Monitor SensorActivation Tool atwww.gmtoolsandequipment.com orcall 1-800-GM TOOLS(1-800-468-6657).
There are two minutes to match thefirst tire/wheel position, andfive minutes overall to match all fourtire/wheel positions. If it takeslonger, the matching process stopsand must be restarted.
The TPMS sensor matchingprocess is:
1. Set the parking brake.
2. Turn the ignition to ON/RUNwith the engine off.
3. Press the Remote Keyless
Entry (RKE) transmitter'sQ
andKbuttons at the same
time for approximatelyfive seconds. The horn soundstwice to signal the receiver is inrelearn mode and TIRELEARNING ACTIVE messagedisplays on the DIC screen.
If the vehicle does not haveRKE, press the DriverInformation Center (DIC)vehicle information button untilthe PRESSVTO RELEARNTIRE POSITIONS messagedisplays. The horn soundstwice to signal the receiver is inrelearn mode and TIRELEARNING ACTIVE messagedisplays on the DIC screen.
4. Start with the driver sidefront tire.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Vehicle Care 273
Caution (Continued)
chains on the tires of the front
axle. Tighten them as tightly as
possible with the ends securely
fastened. Drive slowly and follow
the chain manufacturer's
instructions. If the chains contact
the vehicle, stop and retighten
them. If the contact continues,
slow down until it stops. Driving
too fast or spinning the wheels
with chains on will damage the
vehicle.
For Cutaway models with LT245/75R16, LT225/75R16 or LT215/85R16 size single or dual rear tires,use Low Profile Z-Chain or SAEClass S cables.
For Cargo or Passenger modelswith P245/70R17, LT225/75R16 orLT 2 4 5 / 7 5 R 1 6 s i z e t i r e s , u s e L o wProfile Z-Chain cables. SAE Class Schains are not recommended.
If the vehicle has dual rear tires, donot use individual tire chains. Usetire chains that fit across both dualtires.
If a Tire Goes Flat
It is unusual for a tire to blow outwhile driving, especially if the tiresare maintained properly. SeeTires0252.Ifairgoesoutofatire,itismuch more likely to leak out slowly.But if there ever is a blowout, hereare a few tips about what to expectand what to do:
If a front tire fails, the flat tirecreates a drag that pulls the vehicletoward that side. Take your foot offthe accelerator pedal and grip thesteering wheel firmly. Steer tomaintain lane position, and thengently brake to a stop, well off theroad, if possible.
Arearblowout,particularlyonacurve, acts much like a skid andmay require the same correction asused in a skid. Stop pressing theaccelerator pedal and steer tostraighten the vehicle. It may be
very bumpy and noisy. Gently braketo a stop, well off the road,if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
underinflated or flat may cause a
blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely underinflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon as
possible.
{Warning
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the
appropriate safety equipment and
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
316 Customer Information
.Find theChevrolet-recommendedmaintenance services.
GM Mobility
Reimbursement Program
This program is available toqualified applicants for costreimbursement of eligibleaftermarket adaptive equipmentrequired for the vehicle, such ashand controls or a wheelchair/scooter lift for the vehicle.
For more information on the limitedoffer, visit www.gmmobility.com orcall the GM Mobility AssistanceCenter at 1-800-323-9935. TextTe l e p h o n e ( T T Y ) u s e r s , c a l l1-800-833-9935.
General Motors of Canada also hasaMobilityProgram.Visitwww.gm.caor call 1-800-GM-DRIVE (463-7483)for details. TTY users call1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call1-800-243-8872. (Text Telephone(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,call 1-800-268-6800.
Service is available 24 hours a day,365 days a year.
Calling for Assistance
When calling Roadside Assistance,have the following informationready:
.Yo u r n a m e , h o m e a d d r e s s , a n dhome telephone number.
.Te l e p h o n e n u m b e r o f y o u rlocation.
.Location of the vehicle.
.Model, year, color, and licenseplate number of the vehicle.
.Odometer reading, VehicleIdentification Number (VIN), anddelivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided for theduration of the vehicle’spowertrainwarranty.
In the U.S., anyone driving thevehicle is covered. In Canada, aperson driving the vehicle withoutpermission from the owner is notcovered.
Roadside Assistance is not a part ofthe New Vehicle Limited Warranty.General Motors North America andChevrolet reserve the right to makeany changes or discontinue theRoadside Assistance program atany time without notification.
General Motors North America andChevrolet reserve the right to limitservices or payment to an owner ordriver if they decide the claims aremade too often, or the same type ofclaim is made many times.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Customer Information 321
.Vehicle make, model, andmodel year.
.Vehicle IdentificationNumber (VIN).
.Insurance company and policynumber.
.General description of thedamage to the other vehicle.
Choose a reputable repair facilitythat uses quality replacement parts.See“Collision Parts”earlier in thissection.
If the airbag has inflated, seeWhatWill You See after an AirbagInflates?060.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requiresdamage repairs, GM recommendsthat you take an active role in itsrepair. If you have a pre-determinedrepair facility of choice, take thevehicle there, or have it towed there.Specify to the facility that anyrequired replacement collision partsbe original equipment parts, eithernew Genuine GM parts or recycled
original GM parts. Remember,recycled parts will not be covered bythe GM vehicle warranty.
Insurance pays the bill for the repair,but you must live with the repair.Depending on your policy limits,your insurance company mayinitially value the repair usingaftermarket parts. Discuss this withthe repair professional, and insist onGenuine GM parts. Remember,if the vehicle is leased, you may beobligated to have the vehiclerepaired with Genuine GM parts,even if your insurance coveragedoes not pay the full cost.
If another party's insurancecompany is paying for the repairs,you are not obligated to accept arepair valuation based on thatinsurance company's collision policyrepair limits, as you have nocontractual limits with that company.In such cases, you can have controlof the repair and parts choices aslong as the cost stays withinreasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosisand repair information on theengines, transmission, axle,suspension, brakes, electrical,steering, body, etc.
Service Bulletins
Service Bulletins give additionaltechnical service informationneeded to knowledgeably serviceGeneral Motors cars and trucks.Each bulletin contains instructionsto assist in the diagnosis andservice of the vehicle.
Owner Information
Owner publications are writtenspecifically for owners and intendedto provide basic operationalinformation about the vehicle. TheOwner Manual includes theMaintenance Schedule for allmodels.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9967827) - 2017 - crc - 5/2/16
Index 341
LATCH, Lower Anchors and
Te t h e r s f o r C h i l d r e n . . . . . . . . . . . . 7 3
Lighter, Cigarette . . . . . . . . . . . . . . . . 94
Lighting
Entry/Exit . . . . . . . . . . . . . . . . . . . . . 130
Illumination Control . . . . . . . . . . . 129
Lights
Airbag On-Off . . . . . . . . . . . . . . . . . 100
Airbag Readiness . . . . . . . . . . . . . . . 99
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 104
Brake System Warning . . . . . . . 104
Charging System . . . . . . . . . . . . . 101
Cruise Control . . . . . . . . . . . . . . . . 107
Engine Oil Pressure . . . . . . . . . . 106
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On . . . . . . . . . . . . . . . . 107
High/Low Beam Changer . . . . . 126
Low Fuel Warning . . . . . . . . . . . . 107
Safety Belt Reminders . . . . . . . . . . 99
Security . . . . . . . . . . . . . . . . . . . . . . 107
StabiliTrak®OFF . . . . . . . . . . . . . 105
Tire Pressure . . . . . . . . . . . . . . . . . 106
To w / H a u l M o d e . . . . . . . . . . . . . . . 1 0 5
Traction Control System
(TCS)/StabiliTrak®.......... 105
Locking Rear Axle . . . . . . . . . . . . . . 191
Locks
Automatic Door . . . . . . . . . . . . . . . . . 30
Cargo Door Relocking . . . . . . . . . . 29
Delayed Locking . . . . . . . . . . . . . . . . 29
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Lockout Protection . . . . . . . . . . . . . . 30
Power Door . . . . . . . . . . . . . . . . . . . . . 29
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Loss of Control . . . . . . . . . . . . . . . . . 167
Low Fuel Warning Light . . . . . . . . . 107
Lower Anchors and Tethers
for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 73
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . . . 307
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 302
Maintenance Schedule . . . . . . . . . 297
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 305
Malfunction Indicator Lamp . . . . . 102
Manual Mirrors . . . . . . . . . . . . . . . . . . 35
Manual Mode . . . . . . . . . . . . . . . . . . . 186
Manual Windows . . . . . . . . . . . . . . . . 37
Media
Avoiding Untrusted Devices . . 141
Messages
Airbag System . . . . . . . . . . . . . . . . .117
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . .112
Brake System . . . . . . . . . . . . . . . . .112
Compass . . . . . . . . . . . . . . . . . . . . . .113
Door Ajar . . . . . . . . . . . . . . . . . . . . . .113
Engine Cooling System . . . . . . . .113
Engine Oil . . . . . . . . . . . . . . . . . . . . .114
Engine Power . . . . . . . . . . . . . . . . .114
Fuel System . . . . . . . . . . . . . . . . . . .115
Key and Lock . . . . . . . . . . . . . . . . . .115
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . .115
Object Detection System . . . . . .115
Ride Control System . . . . . . . . . . .116
Security . . . . . . . . . . . . . . . . . . . . . . .117
Service Vehicle . . . . . . . . . . . . . . . .117
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Transmission . . . . . . . . . . . . . . . . . . 118
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 112
Vehicle Reminder . . . . . . . . . . . . . . 119
Mirrors
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 36
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manual Rearview . . . . . . . . . . . . . . . 36
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 35