2017 AUDI Q7 tow

Wheels
&_ WARNING
Please note the important safe ­
ty precautions regarding tire
pressure¢
page 343 and load
limits¢
page 346.
Tires and vehicle load limits
There are limits to the amount of load or weight that any vehicle
and any tire can carry . A vehicle
that is overloaded will not handle
well and is more difficult to stop .
Overloading can not only lead to loss of vehicle control, but can al­
so damage important parts of the
vehicle and can lead to sudden
tire failure, including a blowout
and sudden deflat ion that can
cause the vehicle to crash.
Your safety and that of your pas­
sengers also depends on making
sure that load limits are not ex­
ceeded. Vehicle load includes ev­
erybody and everything in and on
the vehicle . These load limits a re
technically referred to as the vehi­
cle's
Gross Vehicle Weight Rat ­
ing
("GVWR") .
The "GVWR" includes the weight of the basic vehicle, all factory in­
stalled accessories, a full tan k of
fuel, oil, coolant and other fluids
3 4 6
plus maximum load. The maxi­
mum load includes the number of
passengers that the veh icle is in­
tended to carry ("seating capaci­
ty") with an assumed weight o f
150 lbs (68 kg) for each passen­
ger at a designated seat ing pos i­
tion and the total weight of any luggage in the veh icle. If you tow
a trailer, the weight of the trailer
hitch and the tongue we ight of
the loaded trailer must be includ­ ed as part of the vehicle load.
The
Gross Axle Weight Rating
("GAWR") is the maximum load
that can be applied at each of the
vehicle's two axles .
The fact that there is an upper
limit to your vehicle's Gross Vehi ­
cle Weight Rating means that the
total weight of whatever is being
carried in the vehicle (inc luding
the weight of a trailer h itch and
the tongue weight of the loaded
trailer) is limited . The more pas­
sengers in the vehicle or passen­
gers who are heavier than the
standard weights assumed mean
that less weight can be carried as luggage .
The Gross Vehicle Weight Rating and the Gross Axle Weight Rat ing .,.

Wheels
be five 1 SO lb s. pa ssengers in
y our vehicle, th e amou nt of
av ail abl e c arg o and lu gga ge
lo ad ca pac ity is 650 lb s.
(1400- 750 (5 X 150) = 650
lb s.)
5 . De termin e the combined
w eight of lu gg ag e and cargo
bein g loade d on the vehi cle .
Th at w eight may not sa fel y ex ­
c e ed t he a vail able car go and
lugg age l oa d ca paci ty ca lc ulat­
ed in St ep 4 .
6 . If yo ur ve hicle will b e towing a
tr aile r, lo ad from your tr aile r
will b e tran sfe rr ed to your v e­
hi cle. C onsul t t his manual t o
dete rmin e how this re du ces
th e av ail ab le c argo and lug­
g age load capa cit y of y our vehi­
cl e.
~ c hec k th e tire sidewall
(¢ pa ge 333, fig. 2 73) to de ter­
min e the de sign ated load rating
for a specific tire.
Wheel bolts and rims
Wheel bolts
Wheel bolts must be clean and loosen/t ighten
easi ly .
Rims
Rims with a bolted rim ring* or w ith bolted whee l
covers* consist of mu ltiple pieces . These compo­
nents we re bolted together using special bolts
348
and a spec ia l proced ure. Yo u must no t repair or
disassemb le them
c:::> .&. .
A WARNING
Wheel bo lts that are tightened or repaired in­
correct ly can become loose and resu lt in loss
of vehicle contro l, wh ich increases the risk of
an accident. For the correct tighten ing spec ifi ­
cation, see
c:::> page 365, Finishing.
- Always keep the wheel bolts and the
threads in the wheel h ub clean and free of
grease .
- Only use wheel bolts that fit the rim.
- Always have damaged rims repaired by an
author ized Audi dealer or authorized Audi
Serv ice Facility . Never repa ir or disassemb le
rims yourself, because this increases the risk
of an accident.
Winter tires
Winter tires significant ly improve the vehicle's
hand ling when dr iv ing in winter conditions. Be­
cause of their construct ion (w idth, compound,
tread pattern), summer tires provide less t rac ­
tion on ice and snow .
.,. Use win ter tires on all four wheels.
.,. On ly use winter tires that a re approved for your
veh icle.
.,. Please note that the maximum permitted
speed may be lower with winter tires
c::> &_ . An
authorized Audi dealer or authorized Audi Serv­
ice Facility can inform you about the maximum
permitted speed for your tires .
.,. Check the tire p ressure after installing wheels
c::> page 343 .
The effectiveness of winter tires is reduced great­
ly when the tread is worn down to a depth of
0 .16 in (4 mm). The cha racteristics of winte r
t ir es a lso decrease g reatly as the t ire ages , re­
gard less of the rema ining t read.
.&_ WARNING
-
- Never d rive fas ter than the max imum pe r­
mitted speed for your tires . This could cause
the tires to heat up too much . This increases
~

Emergency assistance
-If a tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not
continue driving.
- If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au­
thorized Audi Service Facility for ass istance.
(D} Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con­
tinue to use it .
Completing
"' Adhere the sticke r that says "max . SO mph
(max. 80 km/h)" that is provided w ith the tir e
mobility kit within the driver's fie ld of vision.
"'S top the vehicle after driving for about 10 mi­
nutes and check the tire pressure .
"' If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.
A WARNING
Pay attention to the following after repairing
the tire :
- Do not drive faster than SO mph (80 km/h).
- Avoid hard acceleration, braking sharply, and fast cornering.
- The vehicle may become more difficult to
control.
- If the tire is too severely damaged, see an
authorized Audi dealer or authorized Aud i
Service Facility for assistance .
@ For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
@ Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dea ler or authorized
Audi Service Facility after repairing a tire.
362
Replacing a wheel
' Preparation
You must complete the preparation before
changing a tire .
"'Read and follow the important safety precau-
tions¢
page 360.
"' Set the park ing brake.
"' Select the P selector lever posit ion.
"' When towing a trailer: disconnect the trailer
from your vehicle.
"' Lay out the vehicle tool kit¢
page 360 and the
spare tire.
"' Switch on wheel change mode* in the Infotain­
ment system:
! MENUI button> Vehicle> left
control button >
Service & checks > Air suspen­
sion: wheel change.
"'Switch the ignition off.
The vehicle jack mode* switches off automatical­ ly at speeds above 6 mph (10 km/h).
A WARNING
When using the ve hicle jack* on a road with a
steep hill or offroad, you must take extra pre­
cautions to prevent the vehicle from rolling. Use suitable objects to block the front and
back of the wheel that is diagonal from the
wheel with the flat tire.
A WARNING
You or your passengers could be injured while
changing a whee l if you do not follow these
safety precautions:
- If you have a flat tire, move a safe distance
off the road. Turn off the engine, turn the
emergency f lashers on and use other warn­
ing devices to alert other motorists.
- Make sure that passengers wait in a safe
place away from the vehicle and well away
from the road and traffic.
- To help prevent the vehicle from moving
suddenly and possibly slipping off the jack*,
always fully set the parking brake and block
the front and back of the wheel diagonally opposite the wheel being changed. When
one front wheel is lifted off the ground,
~

Emergency situations
Emergency situations
General
This chapter is intended for trained emergency crews and working personnel who have the nec­
essary tools and equipment to perform these
operations.
Starting by pushing or
towing
(D Note
Vehicles with an automatic transmission
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine con be started by con­
necting it to the battery of another vehicle.
If the engine should fail to start because of a dis­
charged or weak battery, the battery can be con­
nected to the battery of
another vehicle, using a
pair of jumper cables to start the engine.
Jumper cables
Use only jumper cables of sufficiently large cross
section
to carry the starter current safely. Refer
to the manufacturer's specifications.
Use only jumper cables with
insulated terminal
clamps which are distinctly marked :
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black.
A WARNING
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal in­
jury. Follow the instructions below for
safe
handling of your vehicle's battery.
-Always shield your eyes and avoid leaning
over the battery whenever possible.
-A dead battery can freeze at temperatures
around 32 °F (0 °C) . If the vehicle battery is
frozen, you must thaw it before connecting
the jump start cables.
If you do not, this in-
372
creases the risk of an explosion and chemi­
cal burns. After jump starting the vehicle,
drive to an authorized Audi dealer or author­
ized Audi Service Facility immediately to
have the vehicle battery checked.
- Do not allow battery acid to contact eyes or
skin . Flush any contacted area with water
immediately.
- Improper use of a booster battery to start a
vehicle may cause an explosion .
- Vehicle batteries generate explosive gases.
Keep sparks, flame and lighted cigarettes
away from batteries.
- Do not try to jump start any vehicle with a
low acid level in the battery.
- The voltage of the booster battery must also
have a 12-Volt rating. The capacity (Ah) of
the booster battery should not be lower
than that of the discharged battery. Use of
batteries of different voltage or substantial­
ly different "Ah" rating may cause an explo­
sion and personal injury.
- Never charge a frozen battery. Gas trapped
in the ice may cause an explosion.
- Never charge or use a battery that has been
frozen. The battery case may have be weak­
ened.
- Use of batteries of different voltage or sub­
stantially different capacity (Ah) rating may
cause an explosion and injury. The capacity (Ah) of the booster battery should not be
lower than that of the discharged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
r=:> poge 322.
([) Note
-Applying a higher voltage booster battery
will cause expensive damage to sensitive electronic components, such as control
units, relays, radio, etc.
- There must be no electrical contact between
the vehicles as otherwise current could al­
ready start to flow as soon as the positive
(+) terminals are connected.

Emergency situations
-When connecting jumper cables, make sure
that they cannot get caught in any moving
parts in the engine compartment.
- Do not bend over the batteries -danger of
chemical burns!
- The battery cell locking screws must be
tightened securely.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
i=> page 322.
(D Note
Improper hook-up of jumper cables can ruin
the generator.
- Always connect POSITIVE(+) to POSITIVE
(+), and NEGATIVE(-) to NEGATIVE(-)
ground post of the battery manager control
unit.
- Check that all screw p lugs on the battery
cells are screwed in firmly. If not, tighten
plugs prior to connect ing clamp on negative
battery terminal.
- Please note that the procedure for connect ­
i ng a jumper cable as described above ap­
plies specifically to the case of your vehicle
being jump started . When you are giving a
ju mp start to another vehicle, do
not con­
nect the negative (-) cable to the negative
(-) terminal on the discharged batte ry @
c> fig. 293. Instead, securely connect the
negative( -) cab le to either a solid metal
component that is firm ly bolted to the en­
gine block or to the engine block itself. If
the battery that is being charged does not
vent to the outside, escap ing battery gas
could ignite and explode!
Towing with a tow truck
General hints
Your Audi requires special handling for towing.
The following information is to be used by com­
mercial tow truck operators who know how to op­
erate the ir equipment safely.
-Never tow your Audi, towing will cause dam­
age to the engine and transmission.
374
-Never wrap the safety chains or winch cables
around the brake lines .
- To prevent unnecessary damage, your Audi
must be transported with a flat bed truck .
- To load the vehicle on to the flat bed, use the
towing loop found in the vehicle tools and at­
tach to the front or rear anchorage
i=>page 374 and i=>page 375.
A WARNING
A vehicle being towed is not safe for passen­
gers. Never allow anyone to ride in a vehicle
being towed, for any reason.
Front towing loop
Only install the front towing loop when it is
needed.
Fig. 294 Front bumper (cover): installing t he tow ing loop
Fig. 29S Front bumper (trim): install ing t he towing loo p
The threaded opening for the towing loop is lo­
cated on the right side of the front bumper.
"' Remove the towing loop from the vehicle tool
kit
i=> page 360.
"'Press the cap inward with brief, forceful pres­
sure
c> fig. 294. The cap will loosen from the
bumper. ""

u (0 ...... N r--. N ...... 0
0
:E .. Or: pull sharply on the trim in the direction of
the arrow to remove
c:> fig. 295.
.. Insert the towing loop all the way into the
threaded opening and tighten it with a wheel
wrench .
.. After using, place the towing loop back in the
vehicle tool kit.
_& WARNING
If the towing loop is not tightened unti l it
stops when installing, the threads may be
pulled o ut when towing the vehicle and that
cou ld cause an acc ident .
(D Note
The trim is attached to the bumper with sev­
eral hooks. To reduce the risk of damage, do
no t use any force when remov ing and instal ­
ling .
Rear towing loop
Fig. 296 Rear bumper: installi ng the tow ing loop
Vehicles with a towing loop
On vehicles w ithout a factory-installed trailer
hitch*, the towing loop threads a re located on
the right rear side of the bumper.
-
.,. Remove the tow ing loop from the veh icle tool
k it
c:> page 360 .
.. Press the cap inward wi th brief, forcef ul pres­
s ur e
c:>fig. 296. The cap will loosen from the
bumper.
.. Inse rt the towing loop all the way into the
threaded opening and tighten it with a wheel
wrench .
.. After using, place the towing loop back in the
vehicle tool kit.
Emergency situations
Vehicles with a trailer hitch*
.. Attach the towing bar or the towing cable to
the trailer hitch.
Vehicles with a facto ry -installed trailer hitch* are
not equipped with towing loop threads at the
rear.
_& WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be pulled out when towing the vehicle and that
could cause an accident.
_& WARNING
-Applies to: vehicles with trailer hitch
- Only use a spec ial towing bar to prevent
damaging the ball hitch. These towing bars
have been specially designed for trailer tow­
i ng hitches.
- Only use special towing cables.
Loading the vehicle onto a flat bed truck
Fig. 297 Vehicle on flat bed truck
Front hook up
.. Align the vehicle with the centerline of the car
carrier ramp .
.,. Attach the w inch hook to the front towline eye
previously installed .
Rear hook up
.. Align the vehicle with the centerline of the car
carrier ramp.
.. Attach the w inch hook to the rear towline eye
previously installed . .,.
375

u co ...... N r-... N ...... 0
0
:E: ' -Before driving over a workshop hoist, en­
sure that there is sufficient clearance be­
tween the hoist and low parts of the ve­
hicle.
Vehicle transport
A ppl ies to: ve hicles with a ir susp en sio n
The following contains information you should
know about transporting your vehicle.
Wh en transporting the vehicle on a ca r ca rri­
er, tra in, sh ip or by ot her means , only t ie the
ve hicle down at t he r unnin g surface of the
tires, w hich i s t he outer circumference. Secur­
ing the vehicle at the axle components, sus­
p ens io n struts or tow ing eyes is no t per mitted
b ecause the pressure in the air suspens io n
str uts ca n cha nge dur in g tra ns port. Th e vehi­
cle may no t be se cu red su ffici entl y if this ha p­
pe ns.
Emergency situations
377

u co ...... N r-... N ...... 0
0
:E: ' Consumer Information
Warranty coverages
Y our Audi is co vered b y the following war ran­
tie s:
- New Vehicle Limited Warranty
- Limited Warranty Against Corrosion Perfora-
tion
- Emissions Control System Warranty
- Emissions Performance Warranty
- California Emissions Control Warranty (USA
vehicles only)
- California Emissions Performance Warranty
(USA vehicles only)
Detailed information regard ing your warranties
can be found in yo ur
W arranty & M ainten ance
bookl et.
Operating your vehicle
outside the U.S.A. or
Canada
Government reg ulations in the Un ited States and
Canada require that automobiles meet specific
emission regulations and safety standards.
Therefore, vehicles built for the U .S.A. and Cana­
da d iffer from vehicles sold in other countries.
I f you p lan to take your vehicle outside the conti­
nenta l limits of the United States or Canada,
there is the poss ibility that:
- u nleaded fue ls for vehicles with cata lytic con­
verter may not be available;
- fuel may have a considerably lower octane rat­
i ng . Imprope r fuel may ca use engine damage;
- service may be inadequate due to lack of p roper
service facilities, tools or testing eq uipment;
- r eplacement parts may not be readily ava ilable.
- Navigat ion systems for veh icles built for the
U .S .A . and Canada will not necessa rily work in
Eur ope, and may not wo rk in other countries
o utside of North Amer ica.
Consumer Inf ormation
(D Note
Audi cannot be respons ible for mechanical
damage that could resu lt from inadequate
fuel, service or parts ava ilability.
Audi Service Repair
Manuals and Literature
Audi Official Factory Service Manuals and L itera ­
ture are published as soon as poss ible after mod­
el i ntroduction. Service Ma nua ls and literature
are avai lab le to order from the Audi Tec hni cal Lit ­
erature Orde ring Center at :
www.audi.t e chlit eratur e.com
Maintenance
General
Your vehicle has been designed to he lp keep
maintenance requirements to a min imum. How­
ever, a certain amount of regular maintenance is
still necessary to assure your veh icle's safety,
economy and reliab ility . For detailed vehicle
maintenance consult your Wa rranty
& Mainte­
nance boo klet .
Und er diff icult op erating condition s, for exam­
ple at extremely low outside temperatures, in
very dusty regions, when towing a trai le r very fre­
quently, etc., some se rvice work shou ld be pe r­
fo rmed between the in terv als specified. This ap ­
plies particularly to:
- oil changes , and
- cleaning or replac ing the a ir filter .
(® For the sake of the environment
By regularly maintain ing your vehicle, you
help make sure that emiss ion standards are
maintai ned, thus min imizing adverse effects
on the environment .
Important considerations for you and your
vehicle
The increasing use of electronics, sophisticated
fuel injection and emission control systems, and
the genera lly increas ing techn ica l complexity of ""'
381