2017 AUDI Q5 towing

Emergency situations
Emergency situations
General
This chapter is intended for trained emergency crews and working personnel who have the nec­
essary tools and equipment to perform these
operations.
Starting by pushing or
towing
(D Note
Vehicles with an automatic transmission
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine con be started by con­
necting it to the battery of another vehicle.
If the engine should fail to start because of a dis­
charged or weak battery, the battery can be con­
nected to the battery of
another vehicle, using a
pair of jumper cables to start the engine.
Jumper cables
Use only jumper cables of sufficiently large cross
section
to carry the starter current safely. Refer
to the manufacturer's specifications.
Use only jumper cables with
insulated terminal
clamps which are distinctly marked :
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black.
A WARNING
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal in­
jury. Follow the instructions below for
safe
handling of your vehicle's battery.
-Always shield your eyes and avoid leaning
over the battery whenever possible.
-A dead battery can freeze at temperatures
around 32 °F (0 °C) . If the vehicle battery is
frozen, you must thaw it before connecting
the jump start cables.
If you do not, this in-
266
creases the risk of an explosion and chemi­
cal burns. After jump starting the vehicle,
drive to an authorized Audi dealer or author­
ized Audi Service Facility immediately to
have the vehicle battery checked.
- Do not allow battery acid to contact eyes or
skin . Flush any contacted area with water
immediately.
- Improper use of a booster battery to start a
vehicle may cause an explosion .
- Vehicle batteries generate explosive gases.
Keep sparks, flame and lighted cigarettes
away from batteries.
- Do not try to jump start any vehicle with a
low acid level in the battery.
- The voltage of the booster battery must also
have a 12-Volt rating. The capacity (Ah) of
the booster battery should not be lower
than that of the discharged battery. Use of
batteries of different voltage or substantial­
ly different "Ah" rating may cause an explo­
sion and personal injury.
- Never charge a frozen battery. Gas trapped
in the ice may cause an explosion.
- Never charge or use a battery that has been
frozen. The battery case may have be weak­
ened.
- Use of batteries of different voltage or sub­
stantially different capacity (Ah) rating may
cause an explosion and injury. The capacity (Ah) of the booster battery should not be
lower than that of the discharged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
r=:> poge 217.
([) Note
-Applying a higher voltage booster battery
will cause expensive damage to sensitive electronic components, such as control
units, relays, radio, etc.
- There must be no electrical contact between
the vehicles as otherwise current could al­
ready start to flow as soon as the positive
(+) terminals are connected.

Emerg enc y s it uati ons
& WARNING
To avoid serious personal injury and damage
to the vehicle, heed all warn ings and instruc ­
tions of the jumper cab le manufacturer . If in
doubt, call for road service .
- Jumper cables must be long enough so that
the vehicles do not touch.
- When connecting jumper cables, make sure
that they cannot get caught in any mov ing
parts in the engine compartment .
- Do not bend over the batteries -danger of
chemical burns!
- The battery cell lock ing screws must be
t ightened securely .
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS ¢page 217.
(D Note
Improper hook-up of jumper cables can ru in
the generator.
- Always connect POSITIVE(+) to POSITIVE
(+), and NEGATIVE( -) to NEGATIVE( -)
ground post of the battery manager control unit.
- Check that all screw p lugs on the battery
cells are screwed in firmly. If not, t ighten
plugs prior to connect ing clamp on negat ive
battery terminal.
- Please note that the procedure for connect­
ing a jumper cable as desc ribed above ap­
pl ies specifica lly to the case of yo ur vehicle
being jump s tarted. When you are giv ing a
j u mp sta rt to another vehicle , do not con­
nect the negative( -) cab le to the negative
( - ) terminal on the discharged battery @
¢ fig. 226 . Instead, securely connect the
negative ( -) cable to either a solid metal
component that is f irm ly bolted to the en­
gine block or to the engine block itself . If
the battery that is bei ng charged does not
vent to the outside, escap ing battery gas
could ignite and exp lode!
268
Towing with a tow truck
' General hints
Your Audi requires special handling for towing .
T he following info rmation is to be used by com ­
merc ial tow truck operators who know how to op­
erate their equipment safely.
- Never tow your Audi , tow ing will cause dam­
a ge to t he engine and t ran sm ission.
- Ne ver wrap the safety chains or winch cable s
around the brake l ines .
- To prevent un necessary damage , your Audi
must be t ran sported with a flat bed truck.
- To load the vehicle on to the fl at bed , use the
towing loop found in the vehicle tools and at­
t ac h to the front o r rear ancho rage
¢ page 269 and ¢page 269.
& WARNING
A vehicle being towed is not safe for passen­
gers . Never allow a nyone to ride in a vehicle
be ing towed, for any reason .

a,
a,
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Front towing loop
Do not install the front towing loop until it is
needed.

Fig. 227 Fro nt bumper: remov ing the cover cap

:'CT ..,, -
-·
Fig. 228 F ro nt bumper : sc rewing in the towing loop
The towing loop fits into the threaded hole locat­
ed on the right side of the front bumper and cov­
ered by a cover when not in use .
.,. Remove the towing loop from the vehicle tool­
kit ¢
page 250 .
.,. Carefully remove the cover ¢fig . 227 .
.,. Screw the towing loop tightly into the threaded
hole as far as it will go ¢
fig. 228.
When it is no longer needed, unscrew the towing
loop and put it back into the vehicle toolkit . Be
sure to have the towing loop stored in the vehicle
at all times.
When re-installing the cover be sure to first in­
sert the tabs on the cover into the retainers near
the radiator grille . Then install the other side of
the cover and push it into the reta iners
¢ fig. 227 .
The appearance of the cover varies from the illus­
tration for some model versions.
Emergency situations
A WARNING
-If the towing loop is not screwed in as far as it
will go, the thread can pull out when the vehi­
cle is towed -potential risk of an accident.
(D Note
The cover is attached to the bumper with sev­
eral hooks. Do not use excessive force when
removing the cover to avoid damaging it .
Rear towing loop
On vehicles without a factory-installed trailer
hit ch*, the threaded hole for the towing loop is
on the right side of the rear bumper .
Fig. 229 Rear bumper: Cove r
Fig. 230 Rear bumper: Sc rewing in towing loop
Vehicles with a towing loop
.,. Remove the towing loop from the vehicle tool­
kit
¢ page 250.
.,. Press the cover in by applying short strong
pressure to release it from the bumper
¢ fig. 229 .
.,. Screw the towing loop tightly into the threaded
hole as far as it will go¢
fig. 230 . ..,_
269

Emergency situations
Vehicles with a trailer hitch*
.. Install the trai ler hitch.
.. Attach the tow ing bar or the towing cable to
the trailer hitch.
Unscrew the towing loop again after use and in ­
stall the cover in the bumper. Return the towing
loop to the vehicle toolkit. Be sure to have the
towing loop stored in the vehicle at all times.
A WARNING
-If the towing loop is not screwed in as far as
it will go, the thread can pull out when the
vehicle is towed -potential risk of an acci­
dent.
- If your veh icle has a
trailer hitch* only use a
special towing bar to prevent damaging the
ball hitch . These towing bars have been spe­
cially designed for t railer towing h itches.
- If your veh icle has a
trailer hitch* use only
special tow ing cab les.
Loading the vehicle onto a flat bed truck
Fig . 231 Vehicle o n flat bed tr uck
Front hook up
.. Align the vehicle with the centerline of th e car
carr ier ramp .
.. Attach the winch hook to the front towline eye
previously installed.
Rear hook up
.. Align the vehicle with the centerline of the car
carrier ramp.
.. Attach the winch hook to the rear towline eye
previously installed.
270
@ Tips
Check carefully to make sure the hook-up is
secure before moving the car up the flatbed
truck ramp .
Raising the vehicle
Lifting with workshop hoist and with floor
jack
The vehicle may only be Lifted at the lifting
points illustrated.
Fig. 232 F ront lif ting point
Fig. 233 Rear lif ting point
.,. Read and heed WARNING c> ,& .
.. Locate lifting points c> fig. 232 and c> fig . 233 .
.,. Adjust l ift ing arms of workshop hoist or floor
jack to match vehicle lifting points .
.. Insert a rubber pad between the floor jack/
wo rkshop hoist and the lifting points .
If you must lift your vehicle with a floor jack to
work underneath, be sure the vehicle i s safely
supported on stands intended for this purpose.
Front lifting point
The lifting point is located on the floor pan rein-
forcement about at the same level as the jack ..,.

Consumer information
Consumer information
Warranty coverages
Your Audi is covered by the following warran­
ties:
- New Vehicle Limited Warranty
- Limited Warranty Against Corrosion Perfora-
tion
- Emissions Control System Warranty
- Emissions Performance Warranty
- California Emissions Control Warranty (USA
vehicles only)
- California Emissions Performance Warranty
(USA vehicles only)
Detailed information regarding your warranties
can be found in your
Warranty & Maintenance
booklet .
Operating your vehicle
outside the U.S.A. or
Canada
Government regulati ons in the United States and
Canada require that automobi les meet specific
emission regulations and safety standards.
Therefore, vehicles built for the U.S.A. and Cana ­
da differ from vehicles sold in other countries.
If you plan to take your vehicle outside the conti­
nenta l limits of the United States or Canada,
there is the poss ibility that:
- un leaded fue ls for vehicles with catalytic con­
verter may not be available;
- fuel may have a considerably lower octane rat­
ing . Improper fuel may cause engine damage;
- service may be inadequate due to lack of proper
service facilities, tools or testing equipment;
- r eplacement parts may not be readily available.
- Nav igation systems for veh icles built for the
U.S .A . and Canada will not necessarily work in
Europe, and may not work in other countries
outside of North America.
276
(D Note
Audi cannot be responsib le for mechanical
damage that could result from inadequate
fuel, service or parts ava ilability.
Audi Service Repair
Manuals and Literature
Audi Official Factory Service Manuals and Litera ­
ture are published as soon as poss ible after mod­
el introduction . Service Manuals and literature
are available to order from the Audi Technical Lit ­
erature Ordering Center at :
www.audi.techliterature .com
Maintenance
General '
Your vehicle has been designed to help keep
maintenance requirements to a minimum. How­
ever, a certain amount of regular maintenance is
still necessary to assure your vehicle's safety,
economy and reliability . For detailed vehicle
maintenance consult your Warranty & Mainte­
nance booklet .
Under difficult operating conditions, for exam ­
ple at extremely low outside temperatures, in
very dusty regions, when towing a trailer very fre­
quently, etc., some service work should be per­
formed between the intervals specified. This ap­
plies particularly to:
- oil changes, and
- cleaning or replac ing the a ir filter .
'
@) For the sake of the environment
By regularly maintain ing your vehicle, you
help make sure that em iss ion standards are
maintained, thus minimizing adverse effects
on the environment .
Important considerations for you and your
vehicle
The increasing use of electronics, sophisticated
fuel injection and emission control systems, and
the generally increas ing technica l complexity of ..,_

CD
CD
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Treadwear indicato rs . . . . . . . . . . . . . . . . . 238
Unidirectional . . . . . . . . . . . . . . . . . . . . . . . 232
Uniform tire quality grad ing . . . . . . . . . . . 247
Tires and wheels Glossary of tire and load ing terminology . 232
Tire pressure monitoring system . . . . . . . . 13
Tires and vehicle load limits . . . . . . . . . . . 242
Tool kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
To rn or frayed safety be lts . . . . . . . . . . . . . . 142
Towing Front eye let . . . . . . . . . . . . . . . . . . . . . . . . 269
Rear eyelet . . . . . . . . . . . . . . . . . . . . . . . . . 269
Tow trucks . . . . . . . . . . . . . . . . . . . . . . . . . 268
Towing a trailer
Parking system . . . . . . . . . . . . . . . . . . . . . . 130
TPM5 (tire pressure monitoring system) . . . 248
Trailer tow ing . . . . . . . . . . . . . . . . . . . . . . . . 200
I nformation . . . . . . . . . . . . . . . . . . . . . . . . 202
Operating instructions . . . . . . . . . . . . . . . . 201
Technical requirements . . . . . . . . . . . 200, 201
Tongue load . . . . . . . . . . . . . . . . . . . . . . . . 201
Trailer turn signal assembly
Warning/indicator lights . . . . . . . . . . . . . . . 14
T ransmission
Malfunction (indicator light) . . . . . . . . . . . . 98
T ransport Canada . . . . . . . . . . . . . . . . . . . . . 139
Travel mode . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Trip computer
Fuel consumption . . . . . . . . . . . . . . . . . . . . 19
Mileage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Single -trip memory . . . . . . . . . . . . . . . . . . . 20
Total-trip memory . . . . . . . . . . . . . . . . . . . . 20
T rip odometer . . . . . . . . . . . . . . . . . . . . . . . . . 10
Trunk
refer to Rear lid . . . . . . . . . . . . . . . . . . . . . . 41
Turn signals . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Warning/indicator lights . . . . . . . . . . . . . . . 14
u
ULSD No. 2 (D iesel fuel) . . . . . . . . . . . . . . . . 211
Unfastening safety belts . . . . . . . . . . . . . . . 145
Uniform tire quality grading
Unlocking 247
Power locking switch . . . . . . . . . . . . . . . . . . 39
Rear lid/trunk lid . . . . . . . . . . . . . . . . . . . . . 40
Index
Remote control key . . . . . . . . . . . . . . . . . . . 3 7
Using the mechanical key . . . . . . . . . . . . . . 38
Use of jumper cables . . . . . . . . . . . . . . . . . . 267
V
Vanity mirror . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Vehicle Care/cleaning . . . . . . . . . . . . . . . . . . . . . . . 204
Out of service . . . . . . . . . . . . . . . . . . . . . . . 208
Transport . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Vehicle control modules . . . . . . . . . . . . . . . . 188
Vehicle identification label . . . . . . . . . . . . . 272
Vehicle Identification Number (VIN) . . . . . . 272
Vehicle jack . . . . . . . . . . . . . . . . . . . . . . 250, 257
Vehicle tool kit . . . . . . . . . . . . . . . . . . . . . . . 107
Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
w
Warning/indicator lights
Airbag system . . . . . . . . . . . . . . . . . . . . . . . 13
Anti-lock brake system (ABS) . . . . . . . . . . . 14
Brake system . . . . . . . . . . . . . . . . . . . . . . . . 15
Cruise control . . . . . . . . . . . . . . . . . . . . . . . . 14
E le ctromechanical parking brake . . . . . . . . 15
Electronic power control . . . . . . . . . . . . . . . 12
E lectron ic Stabilization Contro l (ESC) . . . . . 13
Glow p lug system . . . . . . . . . . . . . . . . . . . . 12
High beam . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Malfunction Indicator Lamp (MIL) . . . . . . . 14
Safety be lt . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Tire pressure monitoring system . . . . . . . . 13
Trailer turn signal assembly . . . . . . . . . . . . 14
Turn signals . . . . . . . . . . . . . . . . . . . . . . . . . 14
Warning/Ind icator lights
Airbag system . . . . . . . . . . . . . . . . . . . . . . 158
Warranty coverages . . . . . . . . . . . . . . . . . . . 276
Washer reservoir . . . . . . . . . . . . . . . . . . . . . 229
Washing matte finish pa int . . . . . . . . . . . . . 204
Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
What happens if you wear your safety belt too
l oose? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
What happens to unbelted occupants? . . . . 141
What impairs driving safety? . . . . . . . . . . . . 132
Wheel bolts . . . . . . . . . . . . . . . . . . . . . . . . . 244
291