2017 AUDI Q5 dead battery

Opening and clo sin g
vehicle working in the same frequency range
(e .g . a cell phone, rad io equipment) .
- If you open the dr iver's door with the key
l eft in the ignition lock, a chime will sound .
This is your reminder to remove the key and
l ock the door.
- For security reasons, replacement keys are
on ly available from Audi dealers.
- Fo r Decla ration of Comp liance to United
States FCC and Industry Canada regu lations
c:> page 279.
Check light and battery in the master key
Fig. 25 Rem ote mas ter key
Check light in the maste r key
The check light@c::> fig. 25 in the maste r key
provides information about different condit io ns.
• The check light comes on b riefly once when a
button is pressed, and during an "i nq ui ry" by
the conven ience key system .
• If the check light does not come on, the battery
is dead and has to be replaced. In addition,
when the batt ery is dead the
!I symbol ap­
pears in the instrument cl uster display as well
as the message:
Ple ase chang e ke y batter y.
M ast er key batt ery replacement
• Pull the mechanica l key out of the master key
c::> page34.
• Press the release button @ c::> fig. 25 on the
battery holder and at the same time pull the
battery holder out of the master key in the di­
rection of the arrow .
• Install the new battery CR 2032 with the "+"
s ign facing down .
• Pu sh the battery holder carefully into the mas ­
ter key.
34
• Install the mechanical key .
@ For the sake of the environment
Dispose of dead bat teries properly so as not
to po llute the e nvironment .
(D Tips
The replacement batte ry must be the same
spec ificat ion as the original.
Removing the mechanical key
Fig. 26 Remote master key : Remov ing t he mec hanical key
• Press the release but ton @ c:> fig. 26 .
• Pull the mechanical key @ out of the master
key .
Using the mechanical key, you can:
- lock and unlock the glove compartme nt
¢ page 75 .
-lock and unlock the vehicle manually
¢ page 38 if this should not be possible wi th
the master key .
0 .... (') 9 ::c ~ m

a,
a,
..... N ,-... N ..... 0 0
0:
co
@ Tips
The Energy flow display will not shown in the
MMI display when the reverse gear is engag­
ed, due to safety reasons .
Consumption display
Applies to: vehicles with hybrid drive
Fig . 1 20 MMI displa y: co nsump tio n dis play
T he consumption d isplay shows the average en ­
ergy consumption and the rec uperation quantity
i n 5 minute interva ls .
Calling up the consumption display
... Select : I MENU I function button> Hybrid control
button .
... Turn the cont rol knob co unter -clockwise.
Resetting the consumption displ ay
... Se lect : I MENU I function button > Hybrid cont rol
button .
... Turn the control knob to
Reset consumpt ion
stat ist ics .
The orange bars show the average consumption
and the green bars show the recuperation quanti­
ty . Each bar represents a measured
5 minute in­
terval. The display covers a
60 m inute time peri ­
od .
The bar w ith the wh ite border on the outer right
shows the current average consumption or the
cur rent recupe ration q uantity. After 5 minutes,
this bar trave ls a step to the left and a new bar
a p pears in the outer right .
The filled bars show the values for the curren t
drive cycle . Once the ignition is sw itched off and
on aga in, all of the prev ious bars are display ed as
H ybrid
not fi lled and new fi lled bars a ppear on the right.
T his is so t hat the values from the previous t rips
and the current trip can be compared v isua lly.
Vehicle tool kit and tire repair set
Applies to: vehicles with hybrid drive
Fig. 121 L uggage compar tm ent: ve hicle too l bag an d tir e
r epa ir set
The veh icle tool k it is fou nd u nder a cover in the
cargo floor
c::> fig. 121 @ . The ti re repa ir set (T ire
Mobility System) is fo und in the storage com­
partmen t in the r ight side trim p anel @.
Additional informat ion about t he vehicle too l kit
may be found under
c::> page 250 and about the
t ir e repa ir set un der
c::> page 253 .
@ Tips
The right sto rage compartment in t he lug­
gage compartment and its co nte nts must al­
w ays be kept in the vehicle. The vehicle must
not be o per ate d w it h ou t the tire repair set.
Charging the batteries
Applies to: vehicles with hybrid drive
The vehicle is eq uip ped w it h t wo 12 volt ba tteries
and a high vo ltage battery .
If the 12 vo lt batte ries are dead, they may be
ch arged wi th a charger or the vehicle may be
j u mp s tarted wi th assis tan ce from ano ther veh i­
cl e in the same way as a conventional vehicle.
T he same app lies to the hig h vol tag e batte ry if it
is d isch arged. However, in this ca se, the ch ar gin g
proces s is ac compa nied wi th messages in t he in ­
strument cl uster d is p lay . T he ignition mus t be
switched on and a ll unnecessary e lectric compo-
nents must be turned off . ""
107

Hybrid
The connections in the engine compartment are
used for both charging and jump starting
c::> page 22 7 or c::> page 266.
Vehicle not ready to start. See owner's
manual
This message appears if the high voltage battery
charge level is too low. The vehicle can no longer
be started with its own power. The high voltage
battery must be charged with a charger or the ve­
h icle must be jump started with the aid of anoth­
er vehicle.
After the connecting the charger or jumper ca­
bles, the ignition must be turned off for approxi­
mately two minutes and then turned on again .
After no more than one m inute, one of the fol­
lowing indicator lights turns on in the instrument
cluste r display .
B Charging battery. Please wait ...
If the indicator light turns on and this message
appears, the high voltage battery is charg ing or
the vehicle is be ing jump started with assistance
from another veh icle .
If the 12 volt batteries are dead, the- indi­
cator light turns on . The charging procedure
takes longer in this case because the 12 volt bat­
ter ies are charged first. The procedure goes fast­
er with the ig nition sw itched off.
Vehicle ready to start.
This message appears if the charging procedure
was successful. The vehicle may be started again .
Battery could not be charged enough to start
vehicle .
This message appears if the charging procedure
was not successful or it was interrupted. Th is
may happen if the charger or the battery in the
veh icle that is assisting is too weak.
If the veh icle
can not be started, see an authorized repa ir facil i­
ty for ass istanc e.
(D Tips
-The charger should deliver a current of at
l east 30 A. Otherwise charging the high
voltage battery will take considerably Ion-
108
ger. A current between 50 A and 70 A is ide ­
al.
- Th e veh icle that is assisting should be some­
what within the same vehicle class when
jump starting a vehicle. A smaller vehicle's
battery may be drained.
- After approximately 30 minutes, the charg­
ing procedure ends because the ignit ion is
automatically turned off. If you would like
to cont inue to charge the battery, turn the
ignition on again.
Vehicle transport
App lies to: vehicles wit h hybrid drive
The following contains information you should
know about transporting your vehicle.
The lithium ion battery (SANYO 72 UF 121 285)
installed in your vehicle has passed test 38.3 in
accordance with UN handbook tests and criteria.
The vehicle may be transported with the battery
i nstalled as conventional class 9 hazardous mate­
rials without addit ional officia l consent for a ir
and sea transportation (current law !CAO-TI and
IMDG-Code 01.01.2012).

a,
a,
..... N
" ('I ..... 0 0
0:
co
,&_ WARNING
California P roposition 65 Warn ing :
- B attery posts, termi na ls and re lated acces­
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive problems.
Wash hands after handling.
(D Note
- Do no t disconnect the ve hicle bat tery when
t h e ignit ion is switched on or when the en ­
gine is runni ng, otherwise, you w ill damage
electron ic components in the e lectr ica l sys­
tem.
- If your vehicle is going to stan d for a long
period of time without be ing driven, protect
the battery from "freez ing", otherwise it
will be damaged a nd will then have to be re­
placed .
Battery charging
Starting the engine requires a well charged bat­
tery .
Fig. 200 Engin e co mpartme nt: Co nnectors for charger and
j um per ca bles
Always read and heed all WARNINGS below
c> & and <=> & in Working on the battery on
page 226 .
.. Hybrid dr ive*: read the important i nformation
co ncerning a dead high voltage battery under
<=> page 107.
.. Turn off the ignition and all e lectr ica l consum­
ers.
.. Make s ure the a rea is well vent ilated w hen you
c harge the b attery.
.. Open the engine hood
c> page 217 .
Checking and Filling
.. Remove the cover@ by pressing on the arrow
<=>fig . 200.
.. Open the cover @on the pos itive terminal.
.. Connect the charger connecto rs according to
the instructions to the
jump start bolts . (Bolts
under the cover = "positive" , Bolts w ith hex
head = "n egative ").
.,. Onl y now plug the mains lead for the cha rgi ng
equ ipme nt in to the wa ll ou tlet and turn it on
<=> & .
.. Make sure the charging rate i s not over
30 amps/14.8 Volt.
.. When the battery is fully charged: Turn the
charging equ ipment off and remove the ma ins
lead from the wall out let .
.,. Now remove the clamps for the charg ing equip­
ment .
.,. Close the cover @on the pos it ive termina l and
re- insta ll the cover
(D .
.,. Close the hood c> page 217.
A d ischarged battery can freeze at temperat ures
of on ly 32 °F (0 °C). Allow a frozen batte ry to
t h aw comple tely before attempting to charge it
c> .&, . However, we recommend not using a
t h awe d batt ery ag ain be ca use the bat tery ca sing
can be cracked due to ice formation and ca n leak
batte ry ac id.
Battery charging (Maximum charging rate of
30 amps/14.8 Volt)
W hen charging a t low voltages (e.g . w ith a trick­
le charger ),
th e battery cables do not have to be
disconnected first. The battery caps should
not
be opened when cha rging a battery.
It is no t necessary to remove the bat tery from
the luggage compartment .
Fast charging the battery (charging rate
above 14 .8 Volts)
F or technical rea sons do not use a batte ry charg­
er that uses vo ltage greater than 14.8 Vo lts to
c h arge your veh icle's battery .
A WARNING
-Charging a battery can be dangerous.
227

Emergency situations
Emergency situations
General
This chapter is intended for trained emergency crews and working personnel who have the nec­
essary tools and equipment to perform these
operations.
Starting by pushing or
towing
(D Note
Vehicles with an automatic transmission
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine con be started by con­
necting it to the battery of another vehicle.
If the engine should fail to start because of a dis­
charged or weak battery, the battery can be con­
nected to the battery of
another vehicle, using a
pair of jumper cables to start the engine.
Jumper cables
Use only jumper cables of sufficiently large cross
section
to carry the starter current safely. Refer
to the manufacturer's specifications.
Use only jumper cables with
insulated terminal
clamps which are distinctly marked :
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black.
A WARNING
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal in­
jury. Follow the instructions below for
safe
handling of your vehicle's battery.
-Always shield your eyes and avoid leaning
over the battery whenever possible.
-A dead battery can freeze at temperatures
around 32 °F (0 °C) . If the vehicle battery is
frozen, you must thaw it before connecting
the jump start cables.
If you do not, this in-
266
creases the risk of an explosion and chemi­
cal burns. After jump starting the vehicle,
drive to an authorized Audi dealer or author­
ized Audi Service Facility immediately to
have the vehicle battery checked.
- Do not allow battery acid to contact eyes or
skin . Flush any contacted area with water
immediately.
- Improper use of a booster battery to start a
vehicle may cause an explosion .
- Vehicle batteries generate explosive gases.
Keep sparks, flame and lighted cigarettes
away from batteries.
- Do not try to jump start any vehicle with a
low acid level in the battery.
- The voltage of the booster battery must also
have a 12-Volt rating. The capacity (Ah) of
the booster battery should not be lower
than that of the discharged battery. Use of
batteries of different voltage or substantial­
ly different "Ah" rating may cause an explo­
sion and personal injury.
- Never charge a frozen battery. Gas trapped
in the ice may cause an explosion.
- Never charge or use a battery that has been
frozen. The battery case may have be weak­
ened.
- Use of batteries of different voltage or sub­
stantially different capacity (Ah) rating may
cause an explosion and injury. The capacity (Ah) of the booster battery should not be
lower than that of the discharged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
r=:> poge 217.
([) Note
-Applying a higher voltage booster battery
will cause expensive damage to sensitive electronic components, such as control
units, relays, radio, etc.
- There must be no electrical contact between
the vehicles as otherwise current could al­
ready start to flow as soon as the positive
(+) terminals are connected.

a,
a,
..... N r-­N ..... 0 0
0:
co
@ Tips
The discharged battery must be properly con­
nected to the vehicle's electrical system .
When jump starting or charg ing the battery,
never connect the negative ground cable to
the battery negative post because the battery
manager system must be able to detect the
battery's state of charge. Always connect the
negative ground cable to the negative ground
post of the battery manager control unit.
Use of jumper cables
Make sure to connect the jumper cable clamps in
exactly the order described below!
Fig. 225 Engine compartment: Connectors fo r jumper ca­
bles and charger
Fig. 226 Jump starting with the battery of another vehicle:
@ booster battery, @ discharged vehicle battery
The procedure described below for connecting
jumper cables is intended to provide a jump start
for your vehicle.
Hybrid drive*: read the important information
concerning a dead high voltage battery under
¢page 107.
Emergency situations
Vehicle with discharged battery:
.,. Turn off lights and accessories, move lever of
automatic transmission to N (Neutral) or P
(Park) and set parking brake.
Connect POSITIVE(+) to POSITIVE(+) (red)
"' Remove the cover
CD by pressing on the arrow
¢fig. 225.
.,. Open the cover @on the positive terminal.
1. Connect one end of the red positive cab le on
the
jump start bolt¢ fig. 226 CD (Bolts un ­
der cover = "positive") of the vehicle to be
started @.
2. Connect the other end to the positive termi-
nal@of the booster battery @.
Connect NEGATIVE (-) to NEGATIVE(-)
(black)
3. Connect one end of the black negative cable
to the negative term i nal @of the booster
battery @.
4. Connect the other end of the b lack negative
cable to the
jump start bolt@ (Bolts with
hex head= "negative") of the vehicle to be
started @.
Starting the engine
.,. Start the engine of the vehicle with the booster
battery @. Run the engine at a moderate
speed .
.,. Start engine w ith discharged vehicle battery@
in the usual manner .
.,. If the engine fails to start: do not keep the
starter cranking for longer than 10 seconds.
Wait for about 30 seconds and then try again .
.,. With engine running, remove jumper cables
from both vehicles in the exact
reverse order.
"' Close the cover @on the positive terminal and
re- install the cover
CD <=> fig . 225.
The battery is vented to the outside to prevent
gases from entering the vehicle interior. Make
sure that the jumper clamps are well connected
with their
metal parts in full contact with the
batte ry term inals. .,.
267