2017 AUDI Q5 light

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Care and cleaning
Component Situation Solution
T ex til es
Deposits adhering to Vacuum cleaner
art ifici al leat her, the surface
A lcan tara Water-based deposits Absorbent
cloth and mild soap solutiona>
such as coffee, tea,
b lood, etc.
Oil -based deposits Apply a m ild soap solution
a), blot away the dissolved o il or
such as oil, make-up, dye, treat afterward with water, if necessary
etc.
Special deposits such Special stain
remover, blot with absorbent material, treat
as ink, nail polish, la- afterward with mild soap solution, if necessary
a)
tex paint, shoe pol-
ish, etc.
Natu ral le ath er Fresh stains Cotton cloth with a mild soap solution a>
Water-based deposits Fresh stains: absorbent cloth
such as coffee, tea, Dried stains : stain
remover suitable fo r leather
b lood , etc.
Oi l-based deposits Fresh stains: absorbent cloth and stain
remover suitable
such as oil, make-up, for leather
etc. Dried stains : grease dissolving spray
Special deposits such Spot remove r suitab le for leather
as ink, nai l polish, la-
tex paint, shoe pol-
ish, etc.
Care Regularly apply condit ion ing c ream that protects from
lig ht and penet rates into the material. Use specia lly-co l-
ored conditioning cream, if necessary .
Carbon part s Deposits clean the same way as plast ic parts
a) Mi ld soap solution: maximum two tablespoons of neutral soap in 1 q uart (1 liter) of water
.8, WARNING
The windshield may not be trea ted with wa­
ter-repelling windshield coating agents. Un ­
favorable cond itions such as wetness, dark­
ness, or low sun can result in increased glare.
Wiper blade chatter is also possible.
@ Note
- Headlight s/tail li ght s
-Never clean headlights or tail lights with a
dry cloth or sponge.
- Do not use any cleaning product that con­
tains alcohol, because they could cause
cracks to form.
- Whe els
-
- Never use a ny pa int polish or other abra­
sive materials .
- Damage to the protect ive layer on the
rims such as sto ne ch ips or scratches must
be repaired immediately .
-Sen sor s/camera l enses
- Neve r use warm or hot water to remove
snow or ice from the camera lens . This
could cause the lens to crack .
- Neve r use ab rasive cleaning materials or
a lcohol to clean the camera lens . This
could cause scratches and cracks .
-Door window s
-Remove snow and ice on windows and ex-
terior mirrors w ith a plast ic scraper . To
207

Care and cleaning
avoid scratches, move the scraper on ly in
one direction and not back and forth.
- Never remove snow or ice from door win­
dows and mirrors using warm or hot water
because this could cause cracks to form .
- To avoid damage to the rear w indow de ­
fogger, do not apply any stickers on the
heating wires on the inside of the window .
-Decorative parts /trim
- Never use chrome care or cleaning prod-
ucts.
-Paint
-To red uce the risk of scratches, the vehicle
must be free of dirt and dust before pol­
ishing or waxing .
- T o prevent pa int damage, do not polish or
wax the veh icle in direct sunlight.
- To red uce the risk of pa int damage, do not
polish away rust spots.
- Remove cosmetics and sunscreen immedi­
ately -these could damage the paint.
- Di spla ys
- To avoid scratches, do not use dry cleaning
methods on displays .
-Controls
- Make sure that no fluids enter the con-
trols, because this could cause damage.
- Safety belts
- Do not remove the safety belts to clean
them.
- Never clean safety belts o r th eir compo­
nents chemically or with cor rosive fl uids
or so lvents and neve r al low sha rp objects
t o come into con ta ct w ith the safe ty belts.
T his could cause damage to the belt web ­
bing .
-If there is damage to the webbing, the
connections, the retractors or the buckles,
have them replaced by an author ized Audi
dealer or authorized Audi Service Facility.
- Textiles /artificial leather/ Alcantara
- Never treat artificia l leather/ Alcantara
w ith leather care products, so lvents, floor
polish, shoe polish, spot remove or similar
prod uct s.
- Have a specialist remove st ubborn stains
to prevent damage.
208
- Never use steam cleaners, brushes, hard
sponges, etc . when cleaning .
- D o not turn on the seat heating* to dry the
seat.
- Objects w ith sharp edges, such as zippe rs
or rivets on clothing or belts, can cause
damage to the surface .
- Open hook and loop fasteners, fo r exam­
p le on clothing, can damage seat covers.
Make sure hook and loop fastene rs are
closed.
- Natural leather
- Never treat leather with solvents, floor
polish, shoe polish, spot remover or sim i­
lar p roducts .
- Objects w ith sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
- Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
- Do not turn on the seat heating * to dry the
seat.
- To he lp prevent the leather from fad ing,
do not leave the vehicle in d irect sunlight
for long periods of time . If leav ing the ve­
h icl e parked fo r long pe riods of time, you
should cove r the leathe r to pro te ct it from
d irec t sunlight.
{D Tips
- Insects are easier to remove from paint that
has been freshly waxed.
- Regular waxing can prevent rust spots from
forming.
Placing your vehicle out
of service
If you would like to take your vehi cle out of serv­
ice for a longer period of time, contact an author­
ized Audi dealer or authorized Audi Service Facili­
ty. They will adv ise you of important measures,
such as corrosion protect ion, serv ice and storage
procedures . Also follow the information about
the battery ~
page 225.

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Fuel and Refueling
Fuel
Gasoline
Applies to: vehicles with gaso line engine
Using the right fuel helps keep the environment
clean and prevents engine damage .
Fuel re co mm endati on
The fuel recommended for your vehicle is unlead­
ed pr em ium
grade gasoline. Audi recommends
using TOP TIER Detergent Gasoline with a mini­
mum octane rat ing of 91 AKI (95 RON). For more
information on TOP TIER Detergent Gasoline,
p lease go to the official website
(www.toptiergas .com) .
The recommended gasoline octane rating for
your engine can also be found on a label located
on the inside of the fuel filler flap . Th is rating
may be spec ified as AK I or RON.
Your veh icle may also be operated using unlead­
ed regular gasoline with a min imum octane rat ­
ing of
87 AKl/9 1 RON . However, using 87 AKl/91
RON octane f uel w ill slightly reduce engine pe r­
fo rmance.
Us e un lead ed g asolin e onl y. Unleaded gasoline
is available throughout t he USA, Canada, and in
most Eu ropean count ries . We recommend that
you do not ta ke your vehicle to areas or countries
where u nleaded gasol ine may not be availab le.
For more information on refueling your vehicle,
see
~ page 211.
Octane r ating
Octane rating indicates a gasoline's ability to re­
sist engine damaging "knock" caused by prema­
ture ignit ion a nd detonation . Therefore , buy ing
the co rrect grade of gasoline is very important to
h e lp p revent poss ible engine damage and a loss
of eng ine performance.
Gasoline most commonly used in the Un ited
States and Canada has the following octane rat­
ings that can usually be fo und on the filler pump:
- Premium Grade: 91 -96 AKI
Fuel and R efueling
- Reg ular G rade: 87 -90 AK I
E xplanation of the abb reviations:
AK I=
Anti Knock Index = (R +M)/2 = (RON +MON)/
2
RON = Research Octane Number
MON = Motor Octane Number .
(D Note
-Do not use a ny fue l w it h octane ratings low­
er than 8 7 AKI or 91 RON ot herwise expen­
sive engine damage w ill occur .
- Do
not use leaded gasoli ne. The use of lead­
ed gasoline will severe ly damage your vehi­
cle's catalyt ic converter and its ability to
cont rol exhaust emissions .
Blended gasoline
Applies to: vehicles with gasoline engine
Use of gasoline containing alcohol or MTBE
(methyl tertiary butyl ether )
You may use unleaded gasoline blended with al­
cohol or MTB E (commonly referred to as oxygen ­
ates) if the blended m ixture meets the follow ing
c riteria:
Blend o f gasoline methanol ( wood alcohol or
methyl alcoho l)
-Anti -knock index must be 87 AKI or h igher.
- Blend must contain no more than 3% metha-
nol.
- Blend must contain more than 2% co -solvents.
Blend of gasoline and ethanol (grain alcoh ol or
ethyl alcohol)
- Anti-knock index must be 87 AKI or higher .
- Blend must not conta in more than 15% etha-
nol.
- Veh icles with flex ible fue l* engine: blend must
not contain more tha n 85% ethanol.
Blend of gasoline and MTBE
- Anti-knoc k index mus t be 87 A KI or h igher.
- Blend must contain no t mo re than 15% MTBE.
S easonally adjusted ga soline .,,.
209

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Filling AdBlue
Applies to: vehicles with selective catalytic reduction
Fig. 192 Right rear side of the vehicle : remov ing the AdBl­
ue cap
The Ad Blue tank opening is located nea r the die­
sel tank open ing. Add at least 1 gallon (3.8 lit­
e rs) of Ad Blue. This is the minimum amount re­
quired to ensure the system detects the refilling
and to start the engine. You can fill a maximum
of 6 gallons (23 liters) .
Requirement: the request to add Ad Blue must
appear in the instrument cluster display.
• Switch the ignition off.
• Open the tank fi ller door ¢
page 212.
• Turn the cap on the filler neck counter-clock­
wise using the whee l wrench from the vehicle
tool kit to remove it¢
fig . 192.
• Fill the Ad Blue using a bottle¢ page 215 or a
canister
c> page 216.
A WARNING
Ad Blue can irr itate the skin, eyes and resp ira­
tory system. If there is contact with the fluid,
flush immediately with plen ty of wate r. Con­
sult a physician if necessary.
CD Note
- Only use Ad Blue that conforms to the
standard ISO 22241-1. Do not mix any addi­
tives w ith the Ad Blue and do not d ilute it
with water.
- Do not add Ad B lue to the diesel tank or add
diesel fuel to the Ad Blue tank. Do not start
the engine under any circumstances if the
wrong fuel is filled in the tank. There is a
risk of damaging the fuel tank system and
Fue l an d Re fuelin g
the engine . See an authorized Audi dea ler or
authorized Audi Service Facility for assis­
tance.
- Ad Blue attacks surfaces such as painted ve­
hicle components, p lastic and carpet. Re­
move the fluid as quickly as possible with a
damp cloth and plenty of cold water . If the
Ad Blue has already crystallized, use warm
water and a sponge. Ad Blue residue that is not removed w ill crystallize and can damage
the affected surface.
- Do not store refill bottles or canisters per­
manently in the vehicle . If the container
leaks, the escaping Ad Blue could damage
the vehicle interior.
- Do not al low Ad Blue to come into contact
w ith clothing.
If there is contact with the
fluid, flush immediately with plenty of wa­
ter.
© Tips
Fo llow the AdBl ue manufacturer's instruc­
tions for use and storage.
Refilling AdBlue with a bottle
Applies to: vehicles wit h selective catalytic reduction
• Remove the cap from the refill bott le ¢ A in
Filling AdBlue on page 215,
c> (D in Filling
AdBlue on page 215.
• Position the bottle on the filler tube and turn
the bottle clockwise until it stops turning.
• Press lightly against the bottom of the bottle
to empty it . Cont inue pressing the bottom of
the bottle until it is empty or until fluid stops
f low ing into the tank.
• Remove the bott le and seal the f iller neck
¢ page 216, Completing AdBlue refill .
CD Note
Only use refill bottles that are approved for
your vehicle. Using other systems can cause AdB lue to leak.
(0 Tips
- You can obtain refill bo ttles from an author­
ized Aud i dea le r or authorized Audi Serv ice
Facility.
215

Checking and Filling Hood
Releasing the engine hood
The engine hood is released from inside the vehi­
cle .
Fig. 194 Drive r's side footwell: e ng ine hood re lease lever
"' Wi th the driver's door open, pu ll th e leve r un­
der the instrument panel in the direction of the
arrow ¢fig.194 .
The hood pops up s light ly unde r spri ng p ressure.
Opening the engine hood
Fi g. 19 5 Release lever under t he eng ine hood
Before opening the engine hood, make sure tha t
the w indshield wipe rs are fla t against the w ind­
shie ld. Otherwise, they could d amage t he paint
on the hood .
"' Pull up on the release under the hood
~fig . 195. Th is releases the cat ch.
"' Open the hood all the way¢&,, .
a,
~ ,&. WARNING
r--
~ Hot engine coo lant can burn you. 0 0
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Checking and Filling
- To reduce the r isk of being burned, never
open the hood if you see or hear steam or
coo lant escaping from the engine compart­
ment. Wa it until no steam or coolant can be
seen or hea rd before carefully ope ning t he
hood.
Closing the engine hood
"' Pull the hood down until the press ure from the
s truts is red uced.
"' Le t the hood
drop down and latch in p lace. Do
not try to push it shut ;
it may fail to engage
¢ &,, .
A WARNING
- -
A hood that is not completely latched co uld
f ly up and block your view while dr iv ing.
- When you close the engine hood, c heck it to
make sure the safety catch has prope rly en­
gaged . The hood should be flush with the
sur rounding vehicle body parts .
- If you notice while driv ing that the hood is
not secured prope rly , stop at once and close
it .
Working in the engine compartment
Be especially careful whenever you work in the
engine compartment.
Whenever you must pe rfo rm any work in the
eng ine compa rtment , for e xample check ing and
fill ing diffe rent fluids, the re is a ris k of injury,
burns and acciden ts. To pre vent personal injur y
always ob serve the fo llowing WARNINGS . The
eng ine compartment of any vehicle is a hazard ­
ou s area
~ .&, .
A WARNING
To he lp avoid injury, befo re yo u check any­
t h ing u nder the hood:
- Tur n off the engine.
- Remove the ig nitio n key .
- Apply the parking brake.
-
- Move selector lever of automatic t ransm is-
sion to P (Park).
217

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Checking and Filling
Engine compartment
Engine compartment
These are the most important items that you can check.
Fig. 196 Typical layout for containers and e ngin e oil fille r cap
(D Jump start po int(+) under a cover 227,267
@ Brake fluid reservoir (CO)) . . . . . . . 224
@ Engine oil filler cap(~) . . . . . . . 221
@ Coolant expansion tank (- L) . . . . . 223
® Jump start point( -) with hex head
screw . . . . . . . . . . . . . . . . . . . . . . . 227, 267
@ Windshield/headlight washer con -
tainer
(W) . . . . . . . . . . . . . . . . . . . 229
The position of the engine oil filling hole
c:> fig. 196 (item@) can differ depending on the
engine design .
A WARNING
Before you check anything in the engine com­
partment, always read and heed a ll WARN­
INGS
c:> &. in Working in the engine compart­
ment on page 217.
Engine oil
Engine oil specifications
The engine oil used must conform to exact speci­
fications.
T he serv ice interval display in the instrument
cluster of your vehicle will inform you when it is
time for an oi l change . We recommend that you
have your oi l changed by an authorized Audi Serv­
ice Advisor.
If you have to top off the oil between oil changes,
use the Audi oil quality standard specified in the
tab~ .
~
219

Check ing and F illing
Audi oil quality standard
Gas olin e
VW 502 00 or
engi ne vw 50400
Di esel vw 50 7 00
eng in e
Au di r ecomm ends
~ castroL //gJB,'flt@t Frti:rr.:;-...1"JDl'1Al.
Au di r ecommend s Longlif e high perf ormance
engi ne oil from A udi Genuine Part s
Using the proper engine oil is important for the
functionality and service life of the eng ine. Your
engine was factory-filled with a high-quality oil
which can usually be used throughout the entire
year.
{tD Note
Your Limited New Vehicle Warranty does not
cover damage or malfunctions due to failure
to follow recommended maintenance and use
requirements as set forth in the Audi Owner's
Manual and Warranty
& Maintenance booklet.
- Use only a high quality eng ine oil that ex-
pressly complies wi th the Audi oil quality
standard specified for your vehicle's engine.
Using any other oil can cause serious engine
damage.
- Do not mix any lub ricants or other additives
i nto the engine oil. Doing so can cause en­
g ine damage.
@ Tips
If you need to add oil and there is none availa­
ble tha t meets the Audi o il quality standard
your eng ine requi res, you may add a tota l of
no more than 0 .5 quart/li ter of a h igh-quality
"synthetic"oil that meets the fo llowing speci­
fications.
- Vehicles with gasoline eng ine: ACEA A3 or
API SM with a viscosity grade of SAE OW-30,
SAE 5W-30 or SAE 5W-40.
- Vehicles w it h diese l engine: ACEA C3 o r
API CF with a viscosity grade of SAE OW-30
or SAE 5W-30.
- For more information about engine oi l that
has been approved for your ve hicle, please
contact either your authorized Audi dea ler
220
or Audi Customer Relations at
1 (800) 822-2834 or visit our web site at
www.aud iusa .com or www .a udicanada .ca.
Engine oil consumption
The engine in your vehicle depends on an ade­
quate amount of oil to lubricate and cool all of
its moving parts.
In order to provide effective lub rication and cool ­
ing of internal engine components, all internal
combust ion engines consume a certa in amount
of oil. Oil consumption var ies from engine to en­
gine and may change significantly over the life of
the engine . Typically, engines w ith a specified
break-in period (see
c::;,page 194) consume more
o il dur ing the break-in per iod than they consume
after o il consumption has stabi lized .
Under normal cond itions, the rate of oil con­
sumption depends on t he quality and viscos ity of
the oil, the RPM (revolutions per m inute) at
wh ich the engine is operated, the ambient tem­
perature and road condit ions. Furthe r facto rs a re
t h e amount of o il d ilution from water condensa­
tion or fue l residue and the oxidation level of the
oi l. As any engine is subject to wear as mileage
builds up, the oil consumption may increase over
time unt il replacement of worn components may
become necessary.
With a ll these variab les coming into p lay, no
standard rate of oi l consumption can be estab­
li shed or spec ified . There is no alternative to reg­
ular and frequent checking of the oi l level, see
Note .
If the yellow engine oil level warning symbo l in
the instrument cluster
Ill lights up, you should
check the o il level as soon as possible
<=:> page 221 . Top off the o il at your earliest con­
venience
c::;, page 221 .
&. WARNING
Before you check anything in the engine com­
partment, always read and heed all WARN­
I NGS
<=:> .&. in Wor king in the engine compart-
ment on page 217. ..,

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Cooling system
Coolant
The engine cooling system is filled with a mixture
of purified water and coolant additive at the fac­
tory. This coo lant must not be not changed.
The coolant level is monitored through the. in­
dicator light
¢page 26. However , we do recom­
mend occasionally check ing the coo lant level
manually.
If you must add coolant, use a mixture of water
and coolant addit ive. Mixing the coolant additive
with distilled water is recommended.
Coolant additive
The coolant additive is made of anti-freez ing and
corros ion protection agents. Only use the follow­
ing coolant addit ives . These additives may be
mixed with each other.
Coolant additive Specification
G13
TL 774 J
G12++ TL 774 G
The amount of coo lant add itive that needs to be
mixed with water depends on the climate where
the vehicle will be operated.
If the coolant addi­
tive percentage is too low, the coolant can freeze
and damage the engine.
Coolant Freeze protec-
additive tion
Warm min. 40% m in. -13 °F
regions max. 45% (-25 °C)
Cold min. 50% max
. -40 °F
regions max. 55% (-40 °C)
(D Note
-Before the start of winter, have your author­
ized Audi dealer or authorized Audi Service
Facility check if the coolant additive in your
vehicle matches the percentage appropriate
for the climate . Th is is especially important
when driving in colder climates.
- If the appropriate coolant additive is not
available in an emergency, do not add any
other additive . You could damage the en-
Checking and Filling
gine. If this happens, only use water and re­
store the correct mixture ratio with the
specified coolant add it ive as soon as possi­
ble.
- Only refill with new coolant .
- Radiator sealant must not be mixed with
the coolant.
Adding coolant
Fig. 198 Engine compartment: coolant expansio n ta nk
cover
Checking the engine coolant level
.,. Park your vehicle on a level surface.
.,. Switch the ignit ion off.
-N
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.,. Read the coolant level on the coolant expansion
tank
¢ page 219, fig . 196. The coolant level
must be between the MIN and MAX mark ings
when the engine in cold. When the engine is
warm it can be slightly above the MAX marking.
Adding coolant
Requirement: there must be a residual amount of
coolant in the expansion tank
¢(D .
.,. Let the engine cool down.
.,. Place a cloth over the coolant expansion tank
cap and unscrew the cap counterclockw ise
¢ _& .
.,. Add coo lant mixed in the correct rat io
¢ page 223 up to the MAX marking .
.,. Make sure that the fluid level remains stable.
Add more coolant if necessary .
.,. Close the cap securely.
Coolant loss usually indicates there is a lea k. Im­
mediately drive your vehicle to an authorized
Audi dealer or authorized Audi Service Facility
and have the cooling system inspected.
If the
223