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Care and cleaning
General information
Regular, proper care helps to maintain your vehi
cle's value. It can a lso be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The necessary care products can be obtained
from an authorized Audi dealer or authorized
Audi Service Facility . Read and follow the instruc
tions for use on the packaging.
A WARNING
- Us ing clean ing and care products incorrectly
can be dangerous to your health.
- Always store clean ing and care products out
of reach of children to reduce the r isk of po i
son ing .
@ For the sake of the environment
- Preferably purchase env ironmenta lly-friend
l y cleaning products.
- Do not d ispose of leftover cleaning and care
products with household trash.
Car washes
T he longer that deposits remain on the vehicle,
the more the surface may be damaged. High
temperatures such as those caused by sunlight increase the damag ing effect.
Befor e washing, rinse
off heavy depos its with
p lenty of water.
S tubborn depos its such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth.
A lso, wash t he un derside of yo ur vehicle once
road sa lt stops being used for the season .
Pressure washers
When washing your ve hicle w ith a pressure wash
e r, a lways fo llow the operating instructions pro
vided wi th the p ressure washer. This is especially
i mportant in rega rd to the pressure and sp raying
d istance . Do not aim the spray directly at seals on
side windows, doors, the hood, the luggage com-
Ca re and cleaning
partment lid or the panorama glass roof* or at
tires, rubber hoses, insulating material, sensors *
o r camera lenses* . Keep a distance of at least 16
in
(40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozz les o r high press ure nozzles .
T he water temperatu re must not be above
140 °F
(60 °().
Automatic car washes
Spray off the vehicle before washing.
Make s ure that the windows and roo f* are closed
and the windshie ld wipers are
off . Follow instruc
tions from the car wash ope rator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes .
Washing by hand
Clean the ve hicl e starting from the top and wor k
i ng down using a soft sponge o r cleaning br ush.
U se solven t-free cleaning produ cts.
Washing vehicles with matte finish paint by
hand
T o avo id damag ing the pa int w hen washi ng, fi rst
remove dust and large pa rticl es from you r vehi
cle . Insects, grease spots and fingerprints are
best removed w ith a special cleaner for matte
finish paint.
Apply t he product using a microf iber cloth . To
avoid damaging the paint surface, do not use too
much pressure.
Rinse the ve hicl e thoroug hly w ith wate r. Then
cl ean usi ng a neutral shampoo and a soft micro
fiber cloth .
Rinse the ve hicl e thorough ly aga in and let it air
dry. Remove any wate r residue using a chamois.
WARNING
-On ly wash the vehicle when the ign ition is
off and follow the instr uctions from the car
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Care and cleaning
Component Situation Solution
Paint
Paint damage Refer to the paint number on the vehicle data label, repair
w ith touch up pa int
c;,poge 215
Spilled fuel Rinse with wate r immediately
Surface rust Rust remover, then protect with hard wax; for questions,
consult an authorized Audi dealer or authorized Audi Serv-
ice Facility.
Corrosion Have
it removed by an authorized Audi dea ler or author-
ized Audi Service Facility.
Water no longer Protect with hard wax (at least twice per year)
beads on the surface
of clean paint
No shine even though Treat with su itable polish; then apply paint protectant if
paint has been pro- the polish that was used does not contain any protectant
tected/paint looks poor
Deposits such as in -Dampen with water immediately and remove w ith a micro-
sects, bird droppings, fiber clloth
tree sap and road salt
Grease-based con- Remove
immediat ely with a mild soap so lution
al and a
taminants such as soft cloth
cosmetics or sunblock
Carbon parts Depos its clean the same way as painted parts c;, page 191
a) Mild soap solution: max im um two tablespoons of neutral soap in 1 quar t (1 liter) of water
Interior cleaning
Component Situation Solution
Windows
Deposits Glass cleaner, then wipe dry
Decorative parts/ Deposits Mild soap solutiona>
Trim
Plastic parts
Deposits Damp cloth
He avier deposits Mild soap solution a), detergent-free plastic clean ing solu-
tion, if necessary
Oisplays/instru -Deposits Soft
cloth with LCD cleaner
ment cluster
Controls
Deposits Soft brush, then a soft
cloth with a mild soap solutiona>
Safety belts Deposits Mild
soap solution al, allow to dry before letting them re-
tract
193
Care and cleaning
Component Situation Solution
Te xtil es
Deposits adhering to Vacuum cleaner
artifi cial le ather , the surface
Alcan tara Water-based depos- Absorbent cloth and mild soap
solutional
its such as coffee,
tea, blood, etc.
O il-based deposits Apply a mild soap solution a), blot away the dissolved oil o r
such as oil, make-up, dye, treat afterward with water, if necessary
etc.
Special deposits such Special sta ,in remover, blot with absorbent material, treat
as ink, na il polish, la- afterward with mild soap solution, if necessary al
tex paint, shoe pol-
ish, etc.
Natural leather Fresh stains Wool cloth with a m
ild soap solutional
Water-based depos- Fresh stains: absorbent cloth its such as coffee, dried sta ins: stain remover suitable fo r leather
tea, blood, etc.
Oil-based deposits Fresh stains: absorbent cloth and stain remover suitable for
such as oil, make-up, leather
etc. dried sta
ins: oil clean ing sp ray
Special deposits such Spot remover suitable for leather
as ink, nai l polish, la -
tex paint, shoe pol-
ish, etc.
Ca re Regularly apply cond itioning cream tha t protects from light
a nd penetr ates into the ma ter ial. Use spec ia lly-co lored con -
ditioning cream, i f necessary.
Carbon parts Deposits clean the same way as plastic parts
a) Mild soap sol ution: maxim um two tablesp oons of neutral soap in 1 quart (l liter) of water
_& WARNING
The windshie ld may not be trea ted with w a
ter-repelling windshield coating agents. Un
favorable conditions s uch as wetness, dark
ness, or low sun can result in increased glare .
Wiper blade chatter is also possib le.
(D Note
- Headlights/tail light s
-Never clean headlights or ta il lights with a
dry cloth or sponge.
- Do not use any cleaning p roduct that con
tains alcohol, because they cou ld cause
cracks to form.
- Wheels
194
-
- Never use any paint polish or other abra
sive materials.
- Damage to the protect ive layer on the
rims such as stone chips or scratches must
be repaired immediately.
- Sensors /camera lenses
- N ever use wa rm or ho t wa ter to remove
snow or ice from the camera lens . This
could ca use the lens to crack .
- N eve r use abrasive cleaning m aterials or
a lcohol to clea n the camera lens . This
could cause scratches and c racks .
-Door windows
- Remove snow and ice on windows and ex-
terior mirrors with a plast ic scraper. To
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Emergency assistance
General information
.. Park the vehicle as far as poss ible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle on a leve l surface .
It you are on a steep h ill, be especially careful.
.. Set the parking brake .
.. Switch the emergency flashe rs on .
.. Put on a reflective vest .
.. Set up the warn ing triang le, if available .
.. Have the passengers exi t the veh icle. They
sho uld move to a safe place, for example be
hind a guard rail.
_& WARNING
Follow the steps given above. This is for your
protection and the for the safety of other d riv
ers.
_& WARNING
Improper use of the vehicle jack can cause se
rious personal injuries .
- Never use the screw driver hex head to
t ighten whee l bolts, since the bolts cannot
attain the necessary tighten ing torque if you
use the hex head, potentially causing an ac
c ident .
- The factory-supplied jack is intended only
for your vehicle model. Under no circum
stances should it be used to lift heavy
vehicles o r other loads; yo u ris k inju ring
yo urself.
- Never start the engine when the vehicle is
ra ised, which could cause a n accident.
- Support the veh icle secure ly with app ropr i
a te s tan ds if wor k is to be performed under
neath t he vehicle; otherwise, the re is a po
tent ial ris k for i njur y.
- Never use the jack s upplied with yo ur Audi
on another vehicle, pa rtic ularly o n a heav ie r
one. The jack is only suitable for u se on the
vehicle it came wit h.
Emergen cy a ssis tanc e
Equipment
Vehicle tool kit
Fig. 151 Lu gg age compartmen t: cargo floo r cove r fo lded
u pwa rd
T he veh icle tool k it is located in the luggage com
partment under the cargo floor cover.
.. Push on the p lastic handle and lift up the cargo
floor .
.. Open the cargo floor.
Completely retract the veh icle jack a rm before
stor ing the ve hicle jack*.
_& WARNING
- Never use the screw driver hex head to
tighten wheel bo lts, since the bolts cannot
attain the necessary tightening torque if yo u
use the hex head, potentially causing an ac
cident.
- The factory-supp lied jack is intended only
for your ve hicle model. Under no circum
stances shou ld it be used to lift heavy
veh icles or other loads; you risk injuring
yourse lf.
- Never start the engine when the ve hicle is
raised, which could cause an accident.
- Support the vehicle securely with appropri
ate stands if wo rk is to be performed under
neath the vehicle; otherwise, there is a po
tential risk fo r injury .
@ Tips
The vehicle jack * in your vehicle is mainte
nance-free.
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Engine compartment fuse assignment
The fuse number is stamped into the plastic be
low or above each fuse.
No. Equipment
1 Transmiss ion supply
2 ESC
3 Horn
4 DC/DC
converter
5 BCM, battery data module
6 BCM (right)
7 Washer fluid pump
8 BCM (left)
9 Seat adjustment lumbar support
10 Glow time
control module, fuel pump,
heated oxygen sensor
11 Steering
column lever, multifunction
steer ing whee l controls
1 2 Cell phone adapter
13 En
gine control module
14 Engine control module
15 Gateway
16 Heated oxygen sensor, fuel pump, eng
ine
components
17 Engine components
18 Fue
l pump control module
19 Sound amplifier, DC/DC converter
20 Clutch pedal sensor, brake light sensor
22 Windshield wipers Radiator fan, engine components, coolant
23 recirculation pump, auxiliary
heater, fuel
pump relay coils
24 Ignition coils
25 Driver's door
control module (central lock-
ing, window regulators)
26 Front passenger's door control module
(centra
l locking, window regulators)
27 Term inal 15 supply
29 Power seat adjustment (driver,
front pas-
senger)
30 ESC
Fu ses an d bulb s
Bulbs
Replacing light bulbs
For your safety, we recommend that you have
your authorized Audi dealer replace any bulbs for
you .
It is becoming increasingly more and more diffi
cult to replace vehicle light bulbs since in many
cases, other parts of the car must first be re
moved before you are able to get to the bulb .
T his applies especially to the light bulbs in the
front of your car which you can only reach
through the engine compartment .
Sheet metal and bu lb holders can have sharp
edges that can cause serious cuts, pa rts must be
correctly taken apart and then properly put back
together to help prevent breakage o f parts and
long term damage from water that can enter
housings that have not been properly resealed.
For your safety, we recommend that you have
your authorized Aud i dea ler rep lace any bulbs fo r
you, since your dealer has the proper tools, the
correct bulbs and the expertise.
Gas di schar ge la mps (Xe no n ligh ts):
Due to the high electr ical voltage, have the bulbs
rep laced by a qualified technician. Headlights
with Xenon light are identified by the hig h volt
age st icker.
LED headlights* require no maintenance . Please
contact your authorized Audi dea ler if a bulb
needs to be replaced.
_&. WARNING
Changing Xenon lamps wi thout the necessary
equipment can cause serious personal injury .
- Bulbs are pressu rized and can explode when
be ing changed. Potent ial ris k of injury!
- On veh icles equipped with gas disc harge
bu lbs (Xenon light) life-threatening injuries
can resu lt from improper handling of the
high-vo ltage portions of such lamps!
- Only your authorized A udi dealer or quali
f ied workshop sho uld change the bulbs in
gas discharge lamps. There are parts with
sharp edges on the openings and on the
207
Tech nical data
A WARNING
- The actual Gross Axle Weight Rating at the
front and rear axles should not exceed the
permissible weights, and their comb inat ion
must not exceed the Gross Veh icle Weight
Rating .
- Exceeding pe rm iss ible weight ratings can
resu lt in ve hicle damage, acc idents a nd per
so nal inj ury.
([) Note
- The vehicle capacity weight figures app ly
when the load is distributed evenly in the
vehicle (passe ngers and luggage). When
transporting a heavy load in the lugg age
compartment, carry the load as near to the
rear axle as possible so that the vehicle's
handling is not impaire d.
- Do not exceed the maximum permissib le
axle loads o r the maximum gross vehicle
Dimensions
we ight . A lways remember that the vehi cle's
hand ling will be affected by the extra load.
Therefore, adjust your speed according ly .
- Always observe local regulations .
Notes about technical
data
The values may differ for some markets depend
i ng on equ ipment installed in certain markets
and the measur ing methods .
P lease note that the specifications listed in the
vehicle documentat ion a lways take precedence.
(D Tips
Missing technical data was not ava ilable at
the time of pr int ing.
Length (in (mm)) Width (in (mm )) Width across the Height at curb
Q3 172.8 (4,388)
When driving on poor roads, by c urbs and on
steep ramps, make s ure that low -hanging com
ponents such as the spo ile r and exha ust system
Capacities
Fuel tank
Winds hield and headlight washe r system
216
mirrors (in (mm )) weight (in (mm))
72 .0 (1,831) 79.4 (2,019) 62.5 (1,590)
do not come into contact with these or they cou ld
be damaged. This especially applies to vehicles
with a f ull load.
Approximate capaci-
ties
16.9 (64.0) qt (l)
4.8 (4.5) qt ( l)
Consumer information
Consumer information
Warranty coverages
Your Audi is covered by the following warran
ties:
- New Vehicle Limited Warranty
- Limited Warranty Against Corrosion Perfora-
tion
- Emissions Control System Warranty
- Emissions Performance Warranty
- California Emissions Control Warranty (USA
vehicles only)
- California Emissions Performance Warranty
(USA vehicles only)
Detailed information regarding your warranties
can be found in your
Warranty & Maintenance
booklet .
Operating your vehicle
outside the U.S.A. or
Canada
Government regulati ons in the United States and
Canada require that automobi les meet specific
emission regulations and safety standards.
Therefore, vehicles built for the U.S.A. and Cana
da differ from vehicles sold in other countries.
If you plan to take your vehicle outside the conti
nenta l limits of the United States or Canada,
there is the poss ibility that:
- un leaded fue ls for vehicles with catalytic con
verter may not be available;
- fuel may have a considerably lower octane rat
ing . Improper fuel may cause engine damage;
- service may be inadequate due to lack of proper
service facilities, tools or testing equipment;
- r eplacement parts may not be readily available.
- Nav igation systems for veh icles built for the
U.S .A . and Canada will not necessarily work in
Europe, and may not work in other countries
outside of North America.
218
(D Note
Audi cannot be responsib le for mechanical
damage that could result from inadequate
fuel, service or parts ava ilability.
Audi Service Repair
Manuals and Literature
Audi Official Factory Service Manuals and Litera
ture are published as soon as poss ible after mod
el introduction . Service Manuals and literature
are available to order from the Audi Technical Lit
erature Ordering Center at :
www.audi.techliterature .com
Maintenance
General '
Your vehicle has been designed to help keep
maintenance requirements to a minimum. How
ever, a certain amount of regular maintenance is
still necessary to assure your vehicle's safety,
economy and reliability . For detailed vehicle
maintenance consult your Warranty & Mainte
nance booklet .
Under difficult operating conditions, for exam
ple at extremely low outside temperatures, in
very dusty regions, when towing a trailer very fre
quently, etc., some service work should be per
formed between the intervals specified. This ap
plies particularly to:
- oil changes, and
- cleaning or replac ing the a ir filter .
'
@) For the sake of the environment
By regularly maintain ing your vehicle, you
help make sure that em iss ion standards are
maintained, thus minimizing adverse effects
on the environment .
Important considerations for you and your
vehicle
The increasing use of electronics, sophisticated
fuel injection and emission control systems, and
the generally increas ing technica l complexity of ..,_
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today's a utomo biles, have steadily reduced the
scope of maintenance and repairs which can be
carried out by veh icle owners.
Also , sa fet y a nd
en vironmental
concerns place very strict limits
on the nature of repairs and adjustments to en
g ine and transm ission parts wh ich an owner can
pe rform .
Maintenance, adjustments and repairs usually re
qu ire special tools, test ing devices and other
equ ipment available to specially trained work
shop perso nnel i n order to assure proper per
formance, re liability a nd safety of the ve hicle and
its many systems.
Improper maintenance, adjustments and repairs
can impair the operation and re liab il ity of you r
vehi cle and eve n void your vehicle warra nty .
Therefo re, proof of se rvicing in accordance with
the m aintenance schedule may be a condition fo r
upho ld ing a possib le warranty claim made wi thin
the warranty period.
Above all , ope rational safety can be adversely af
fected, cre ating unnecessa ry risks fo r yo u and
your passengers.
I f in doubt about any se rvicing, have it done by
your author ized Audi dealer or any other prope rly
eq uipped and qua lified workshop. We strongly
urge you to g ive your author ized Audi dealer the
opportunity to perform a ll scheduled mainte
nance and necessary repairs. Your dealer has the
fac ilities, original parts and trained specialists to
keep your veh icle running properly .
Pe rforming limit ed ma intenance yourself
The fo llow ing pages describe a limited number of
procedures which can be performed on your vehi
cle with o rdinary tools, should the need arise and
tra ined personnel be unavailable. Before per
forming any of these procedures, always thor
ough ly read a ll of the app licab le text and careful
ly follow the instructions g iven . Always rigorously
observe the
WARNINGS prov ided .
Before you check an ything in the eng ine com
partment, alw ays read and heed all WARNINGS
c::> .&. and c::> .&. in Working in the engine compart
ment on page 159 .
Consumer inf ormation
A WARNING
- Ser ious personal in jury may occur as a result
of improperly performed maintenance, ad
justments or repairs .
- Always be extremely careful when work ing
on the vehicle. Always follow commonly ac
cepted safety practices and general com mo n sense. Never risk pe rsonal injury.
- Do not attempt any of the mai ntenance,
checks or repairs described on t he following
pages if you are not fu lly familiar wi th these
or other proce dures with respect to the ve
h icle, o r are uncerta in how to pro ceed.
- Do not do a ny work withou t the prope r tools
a nd eq uipment. H ave the necessary wo rk
done by your au thorized Audi dealer or an
other proper ly equipped and qualified work
shop.
- The engine compa rtment of any motor ve hi
cle is a potent ially hazardous area . Never
reach into the area around or touch the radi
ator fan.
It is temperature controlled and
can switch on suddenly - even when the en
g ine is off and the ignition key has been re
moved. The rad iator fan switches on au to
mat ica lly when the coo la nt reaches a certain
tem perature and will continue to r un until
the coolant tem pera ture drops.
- Always remove t he ignition key befo re any
one gets under the vehicle.
- Always support your veh icle with safety
s tands if i t is necessary to work u nder neat h
the vehicle . The jack* s upplied w ith the vehi
cle is not adequate fo r this purpose and
could collapse caus ing serious personal in
jury.
- If you m ust wor k unde rneath the vehicle
with the w heels on the g round, always make
sure the vehicle is on level ground, that the
wheels a re always sec urely blocked and that
the engine cannot be started.
- Always make sure the transmission se lector
lever (automatic transmiss ion) is in P (Park
position) and the park brake is applied.
219