2017 AUDI A4 304

Table of content s
Multimedia connections . . . . . . . . . . . . . . 215
P laying m edia . . . . . . . . . . . . . . . . . . . . . . . 217
Addit iona l sett ings . . . . . . . . . . . . . . . . . . 220
Suppo rted media and file formats . . . . . . 223
Troubleshoot ing. . . . . . . . . . . . . . . . . . . . . 224
Audi smartphone interface . . . . . . 227
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Operating . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Troubleshoot ing . . . . . . . . . . . . . . . . . . . . . 228
System settings . . . . . . . . . . . . . . . . . . 229
Sett ing the date and time . . . . . . . . . . . . . 229
MMI sett ings . . . . . . . . . . . . . . . . . . . . . . . 229
Con nection manager . . . . . . . . . . . . . . . . . 230
System update . . . . . . . . . . . . . . . . . . . . . . 23 2
So und setti ngs .. .... ......... .... .. .
Volume sett ings .... .. ..... ... .. .. .. .
R estarting the M MI . .. ..... ... .. .. .. .
Software license information 233
233
234
235
Safety first .
.. ... .. ..... ... .. .. ... 23 6
Driving safety . . . . . . . . . . . . . . . . . . . . 236
General notes . . . . . . . . . . . . . . . . . . . . . . . 236
Correct seating position for passengers . . 23 7
Driver's and fron t passenger's footwell . . 240
Pedal area . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Storing cargo co rrectly . . . . . . . . . . . . . . . 242
Repo rting Safety Defects . . . . . . . . . . . . . . 243
Safety belts . . . . . . . . . . . . . . . . . . . . . . 245
Gene ral information . . . . . . . . . . . . . . . . . 24 5
W hy use safety belts? . . . . . . . . . . . . . . . . 246
Safety bel ts . . . . . . . . . . . . . . . . . . . . . . . . 248
B el t tensioner ... ... ... .... ... .. .. ... 251
Airbag system . . . . . . . . . . . . . . . . . . . . 25 3
I mportant inform ation . . . . . . . . . . . . . . . 253
Fr ont ai rbags . . . . . . . . . . . . . . . . . . . . . . . 257
M onitoring the Advanced Airbag System . 265
K nee airbags. . . . . . . . . . . . . . . . . . . . . . . . 269
Side airbags . . . . . . . . . . . . . . . . . . . . . . . . 271
Side curtain airbags ........... .... ... 274
Child safety . . . . . . . . . . . . . . . . . . . . . . 277
Important information . . . . . . . . . . . . . . . 277
Ch ild seats . . . . . . . . . . . . . . . . . . . . . . . . . 283
Secur ing ch ild seats . . . . . . . . . . . . . . . . . . 288
4
LATCH system (Lower anchorages and
tethers for c hildren) . . . . . . . . . . . . . . . . . 291
Additional informat ion . . . . . . . . . . . . . . . 295
Maintenance and Care . . . . . . . . . . . 296
Checking and Filling . . . . . . . . . . . . . 296
Gasoline . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Diesel fuel . . . . . . . . . . . . . . . . . . . . . . . . . 297
Refueling . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Se lective catalytic reduction (AdBlue) . . . 300
Emissions control systems . . . . . . . . . . . . 303
En gine compartment .. ............. . .
E ngine o il ... .. .. .. .. .. ........... . .
Cooli ng sys tem . .. .. .. ............. . .
B rake fl uid . ... .. .. .. .. .. .. .... ... . .
Battery ... .. .. .. .. .. ... . .. .... ... . .
Windshie ld washer system .. ..... ... . .
Service interva l display 304
306
3
10
311
312
316
316
Wheels .. .. .. .. .. .. ... . .. .... ... .. 317
Wheels and t ires . .. .. ............... 317
Tire pressure monitoring indicator . . . . . . 334
Care and cleaning . . . . . . . . . . . . . . . . 337
General information . . . . . . . . . . . . . . . . . 337
Car washes . . . . . . . . . . . . . . . . . . . . . . . . . 337
Cleaning and care information . . . . . . . . . 338
Plac ing your vehicle out of serv ice . . . . . . 342
Troubleshooting . . . . . . . . . . . . . . . . . 343
Emergency assistance . . . . . . . . . . . 343
T runk escape latch . . . . . . . . . . . . . . . . . . . 343
Genera l information . . . . . . . . . . . . . . . . . 343
E q ui pment . . . . . . . . . . . . . . . . . . . . . . . . . 343
T ire mobility kit . . . . . . . . . . . . . . . . . . . . . 343
Replacing wheels . . . . . . . . . . . . . . . . . . . . 3 45
Space -sav ing spa re tire . . . . . . . . . . . . . . . 349
Fuses and bulbs ... ... . .. .... ... .. 351
Fuses.. ... .. .. .. .. .. .. .. .. .... ... .. 351
Bul bs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Emergency situations . . . . . . . . . . . . 356
Genera l . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Start ing by push ing or tow ing . . . . . . . . . . 356
Start ing with j umper cables . . . . . . . . . . . 356
Using the jump start cable . . . . . . . . . . . . 357

Cockpit over view
Do not cont inue driving . See an authorized Audi
dealer or a uthorized Audi Service Facility for as­
sistance ¢& .
1111 (U SA models ) / . (Cana da m od els) Park­
ing br ake: malfun ction! Safel y stop veh icle . See
owner 's manual
-If the indicato r light a nd the message appear
when the vehi cle is st ationary or aft er sw itch­
ing the ignition on ,
check if you can release the
parking brake . If you cannot re lease the park­
i ng brake, see yo ur authorized Aud i dea ler or
authori zed Aud i Serv ice Facility . If you can re­
lease the park ing brake and the message still
appears , see an authorized Audi dealer or au ­
thorized Aud i Serv ice Facility immediately to
have the malfunction corrected .
-If the indicator light and message appear w hile
driving ,
the hill start assist or emergency brak ­
ing function may be malfunctioning .
It may not
be possib le to set the pa rking brake or release
it once it has been set. Do not pa rk your veh icle
on h ills. See an author ized Audi dealer or au ­
thorized Audi Serv ice Facility fo r ass istance .
Brake servo: re strict ed . You can continue driv ­
ing . Pleas e contact Servic e
There is a malfunction in the brake booster . The
brake booster is available, but its effectiveness is
reduced . Braking behav ior may be diffe rent from
how it no rma lly fu nctions and t he b rake pedal
may v ibrate .
Dr ive to an authorized Aud i dea le r or authorized
Aud i Serv ice Facility immediately to have the
malfunct io n corrected.
_&. WARNING
- Read and follow the warn ings in
¢ page 304, Working in the engine com­
partment
before opening the hood and
check ing the brake fl uid level.
- If the brake system indicator light does no t
turn off o r it turns on while driving, the
brake fluid level in the reservoir is too low,
and this increases the risk of an accident.
Stop the vehicle and do not continue dr iv-
30
ing . See an autho rized Audi dea ler or au­
thorized A udi Service Fac ility for assistance.
- If the brake system indicator light turns on
together w ith the ABS and ESC indicator
lights, the ABS/ESC regu lating function may
be malfunct ion ing. Functions that stabilize
the vehicle are no longer available . This
could cause the vehicle to swerve, which in­
creases the risk that the vehicle will slide. Do not co ntin ue d rivi ng. See an autho rized
Aud i dea le r or a ut horized Audi Serv ice Facili­
ty fo r ass istance .
PARK/<®)/!®)' Electromechanical parking
brake
If the -(USA mode ls) I. (Canada models)
i ndicator l ight turns on, the parking brake was
set .
If the -(USA mode ls)/ . (Canada models) in­
dicator light blinks, the braking force is not build­
i ng up enough or not building up at a ll. Se lect the
P selector lever posit ion to help secure the vehi­
cle. Make sure the indicator light is off before you
start driving .
£dJ Parking brake: mal function! Please contact
S ervice
There is a ma lf u nction in the parking brake. Drive
to an authorized Aud i dea ler or authorized Audi
Service Facility immediate ly to have the malfunc­
tion corrected.
• (USA models )/ lC~) (Canada model s) Parking
brake: caution! Vehicle parked too steep
There is not eno ugh braking force to ho ld the ve ­
hicle in p lace . T he brakes have overheated. The
vehicle could roll away even on a small incline.
• (USA model s)/¢~) (C a nada model s) Parking
brake: applied
If this message appea rs, press the b rake pedal
first and then release the parking brake if ne ces­
sary .
II (USA model s)/¢~) (Canada mode ls) Parking
brake: emerg ency braking
The emergency braking funct ion was triggered . ..,.

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3 a,
Please relea se parking br ake
Re lease the par king brake if this message ap ­
pears .
Please press brak e pedal to r ele as e par king
brake
To release the parking brake, press the brake
pedal and press the~ button at the same time,
or start driv ing with hill start ass ist
¢ page 82,
Starting from a stop .
(D Tips
For additional information on the parking
brake, refer to ¢
page 81.
_L Cooling system
• Turn off engin e and che ck co olant le vel.
The coolant level is too low.
Do not continue driving and switch the engine
off. Check the coolant level ¢
page 310.
-If the coolant leve l is too low, add coolant
~ page 310. Only continue driv ing once the in­
dicator light turns off.
• Coolant temperature : to o high . Let engine
run with vehicle s tati onar y
Let the eng ine run at idle for a few minutes to
cool off, until the ind icator light tu rns off.
- If the indicator light does not turn off, do not continue driving the vehicle. See an author ized
Audi dealer or author ized A udi Se rvice Facility
for assistance.
_& WARNING
- Never open the hood if you ca n see or hear
steam o r coolant escaping from the engine
compartment. This increases the risk of
burns . Wait until you no longer see or hear
steam or coolant escap ing .
- The engine compartment in any veh icle can
be a dangerous area. Stop the engine and
allow it to cool before working in the engine
compartment. A lways follow the informa­
t io n found in
¢ page 304, Working in the
engine compartment.
Coc kpit o ve rv iew
(D Note
Do not continue driv ing if the . indicator
light turns on as this increases the risk of en­
gine damage.
~ -Safety belt
The . indicator light stays on until the dr iver 's
and front passenger's safety belts are fastened .
Above a certa in speed, there will also be a war n­
ing tone.
@ Tips
For additional informat ion on safety belts, re ­
fer to¢
page 245 .
0 Generator/battery
If the . or(•) indicator light t urns on , the re is a
malfunction in the generator or the vehicle e lec­
t rical system .
• Electric al sy stem: malfunction! Saf ely stop
v e hicle
Do not continue dr iving and switch the engine
off . See an authorized Audi dealer or authorized
Audi Se rvice Facility for assistance .
(•j Electrical system: mal function! Re start not
po ssible . Plea se co ntac t Se rvice
Disconnecting the vehicle battery from the elec­
trical system prevents it from d ischarging. Drive
to an authori zed Aud i dealer or authori zed Aud i
Service Facility immed iately .
Do not stop the engine, or you w ill not be able to
start it again. If you can no longer start the en­ gine, see an authori zed Audi dealer or autho riz ed
Audi Service Facility for assistance .
(•) Electri cal system: malfunction! Ple ase con­
tact Se rvice
Drive to an authori zed A udi dealer or authorized
A udi Service Facility immediate ly. Because the ve­
hicle battery is discharging, turn off a ll unneces­
sary electrical equipment such as the rad io. See
your authori zed Aud i dealer or authori zed Audi
Service Facility if the battery charge level is too
~w . ~
31

Check ing and F illing
Engine compartment
Working in the engine compartment
Special care is required if you are working in the
engine compartment
Fo r wo rk in th e engine compa rtmen t, s uch as
c h ec kin g and filli ng flu id s, th ere is a risk of in­
j u ry, sc aldin g, ac cide nts, a nd b urn s. For this
rea son, foll ow all the warning s and gener al
s a fe ty p recaution s pr ov ided in the f ollow ing in·
f o rm ation . Th e en gine c omp artmen t is a dan ­
ger ous are a.
¢ ,&.
_& WARNING
- T urn the engine off.
- Switch the ign ition off .
- Set the parking brake .
- Select the P selector lever pos ition .
- let the engine cool down.
- Never open the hood if you can see steam or coolant escaping from the engine compart­
ment, because th is increases the r isk of
burns . Wait until no steam or coolant is es­
caping .
- Keep ch ildren away from the engine com­
partment .
- Never spill flu ids on a hot engine. These flu­
ids (such as the anti -freezing agent con ­
ta ined in the coolant) can ignite .
- Avoid short circu its in the electrical system,
especially to the battery .
- When working in the engine compartment,
remember that the rad iator fan can sw itch
on even if the ign ition is switched off, which
increases the risk of injury .
- Never open the cap on the coolant expan­ sion tank when the eng ine is warm. The
cooling system is under pressu re .
- To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
large cloth when opening.
- Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
- If tests need to be performed w ith the en­
gine running, there is additional danger d ue
304
to moving components (such as the ribbed
be lt, alternator and rad iator fan) and from
the high-voltage ignition system.
- Do not under any circumstances activate the
throttle inadvertently (for example, by hand
from the engine compartment) if the vehi­
cle is stat ionary but the eng ine is running
and a gear is engaged . Otherwise, the veh i­
cle will start to move immediately and this
could result in an acc ident.
- Pay attent ion to the following warnings list­
ed when wor k on the fue l system o r on the
electrical equipment is req uired.
- Always disconnect the vehicle battery
from the vehicle electrical system.
- Do not smoke .
- Never work near open flames.
- Always have a working fire extinguisher
nearby
- To reduce the r isk of e lectr ic shock and in­
jury, never touch the follow ing components
when the engine is running or is being start ­
ed:
- Ign ition cable
- Other components in the electronic high-
voltage ign ition system
- If you must check or perform work on the engine whi le it is running:
- Set the parking brake and place the selec­
tor lever in the P (park) pos ition first.
- Always proceed w ith extreme cau tion so
that clothing, jewelry or long hair do not become ca ught in the rad iator fan, fan
belt or other moving components or do
not come into contact with hot compo­
nents. Tie back long hair before beginning
work and do not wear clothing that can hang down into the engine .
- Limit your exposure to exhaust and chemi­
cals to as short a time as possible¢.&. .
_& WARNING
California Proposition 65 Warning :
- Engine exhaust, some of its constituents,
and certa in vehicle components conta in or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and ..,

Checking and Filling
-If you notice that the hood is not latched
wh ile you are dr iv ing, stop immediately and
Engine compartment overview
The most important check points .
close it, because driving when the hood is
not latched increases the r isk of an accident.
F ig. 247 Ty pical lo ca tion of th e reservoir a nd the engine o il filler op ening
@ Washer fluid reservoir (0) . . . . . . 316
@ Jump start po int( +) under a cover,
(-) with hex head screw . ...... .. 314,356
@ Eng ine oil filling opening
( @ Coolant expansion tank (-L) . . . . . 310
® Brake fluid reservoir (0)) . . . . . . . 31 1
The location of the engine oil filling hole and the coo lant expansion tank~
fig. 247 (items @and
@) may differ depending on the engine version .
A WARNING
Read and follow all WARNINGS before check­
ing anything in the eng ine compartment
~ page 304.
306
Engine oil
Engine oil specifications
The engine oil used must conform to exact speci­
fications .
The serv ice interval d isplay in the instrument
cluster of your vehicle will inform you when it is
time for an o il change. We recommend that you
have you r oil changed by an author ized Audi Se rv­
i ce Adv isor.
If you have to top off the oil between oil changes, u se the Audi oil quality standard specif ied in the
tab~.
~

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Audi oil quality standard
Gas oline
VW 502 00 or
engi ne vw 504 00
Diesel vw 507 00
eng ine
A udi recomm ends
~ Castrot /jglQ,Y j;-11Jt ?rtwF«J.o,.11-J.
Audi recomm ends Longlife high perf orma nce
engine oil from Aud i Genuine Parts
Using the proper engine oil is important for the
functionality and service life of the eng ine. Your
engine was factory-filled with a high-quality oil
which can usually be used throughout the entire
year.
(D Note
Your Limited New Vehicle Warranty does not
cover damage or malfunctions due to failure
to follow recommended maintenance and use
requirements as set forth in the Aud i Owner's
Manual and Warranty
& Maintenance booklet .
- Use only a high quality eng ine oil that ex-
pressly complies with the Aud i oil quality
standard specified for your vehicle's engine .
U si ng a ny other oil can cause serious engine
damage.
- Do not mix any lubr icants or othe r additives
i nto the engine oil. Doing so can cause en­
gine damage.
If you need to add oil and there is none availa­
ble that meets the Audi o il quality standard
your eng ine requ ires, you may add a tota l of
no more than 0 .5 qua rt/liter of a h igh-quality
"synthetic"oil that meets the following speci­
fications.
- Vehicles with gasoline engine: AC EA A3 or
API SM with a viscosity grade of SAE OW-30,
SAE SW-30 or SAE 5W-40.
- Vehicles with diesel engine: ACEA C3 or API CF with a viscosity grade of SAE OW-30
or SAE 5W-30.
- For more information about engine oil that
has been approved for your vehicle, please
contact either your authorized Audi dea ler
Ch eck ing and Filling
or Audi Customer Relations at
1 (800) 822-2834 or visit our web site at
www.aud iusa .com or www .a udicanada .ca.
Engine oil consumption
The engine in your vehicle depends on on ade­
quate amount of oil to lubricate and cool all of
its moving ports.
In order to provide effective lubrication and cool ­
ing of internal engine components, all internal
combust ion eng ines consume a certa in amount
of oil. Oil consumption varies from eng ine to en­
gine and may change s ignificantly over the life of
the engine. Typ ically, engines w ith a specified
break-in period (see
c::> page 73) consume more
o il during the break-in per iod than they consume
after oil consumpt ion has stabil ized.
Under normal cond itions, the rate of oil con­
sumption depends on the quality and viscos ity of
the oil, the RPM (revolutions per minute) at
which the engine is operated, the amb ient tem­
peratu re and road co ndit ions. Furt her fac to rs a re
the amo unt of oil di lution from wate r condensa­
tion or fuel residue and the oxidation level of the oi l. As any engine is subject to wear as mileage
builds up, the oil consumption may increase over
time unt il replacement of worn components may
become necessary.
With a ll these variab les coming into play, no
standard rate of oil consumption can be estab­
lished or spec ified . There is no alternative to reg­
ular and frequent checking of the oi l level, see
Not e.
If the yellow engine oil level warning symbo l El
in the instrument cluster lights up, you should
check the oil level as soon as possible
c::> page 308 . Top off the o il at your earliest con­
venience
c::> page 308 .
A WARNING
Before you check anyt hing in the engine com­
partment, always read and heed all WARN­
IN GS
c::> .&. in Working in the engine compart-
ment on page 304. ..,_
307

Check ing and F illing
CJ) Note
Driving with an insufficient oil level is likely to
cause severe damage to the engine .
@ Tips
-The oil pre ssure warn ing display. is not
an ind icato r of the oil l evel. Do not rel y on
it. In stead , che ck th e oil le vel in your e n­
gi ne a t regul ar int ervals, prefe rably e ach
t ime you re fuel , and al ways befo re go ing
on a long trip .
-If you have the impression your engine con­
sumes excessive amounts of oil, we recom­
mend that you consult an authorized Aud i
dealer to have the cause of your concern
properly d iagnosed . Keep in mind that the
accurate measurement of oil consumpt ion
r equi res great ca re and may take some
time. An authorized Audi dealer has instruc­
tions about how to measure oil consump­
tion accurately.
Checking the engine oil level
The engine oil level can be checked in the Info­
tainment system
.. Park you r vehicle on a level surface.
.. Shut the engine off when it is warm.
.. Switch only the ignition back on.
.. Wait approximately two minut es .
.. Se lect in the Infotainment system: the
I MENU I
button > Ve hicle > left cont rol button > S er vice
& c h ecks > Oil lev el.
.. Check the oil level in the Infotainment system
display . Add engine oil if the bar in the oil level
indicato r is near "min "¢
page 308 .
The engine oil consumpt ion may be up to
0 .5 quart pe r 600 miles (0.5 l iter/1,000 km), de­
pending on driving style and operating condi­
tions. Consumption may be highe r d uring the
fi rst 3 ,000 mi les (5,000 km). Because of this, the
engine o il level must be checked regu larly. I t
wou ld be best to check each time you refuel your
vehicle and before long drives .
308
(D Tips
The oil level indicator in the disp lay is only an
i nformat ional disp lay .
If the oil leve l is too
l ow, a min imum oil warning appears in the in­
strument cluster. Add oil and close the hood.
The current oil level is displayed in the instru ­
ment cluster the next t ime the ignition is
switched on.
Adding engine oil F ig. 248 E n gin e compartment : engine oil f ille r open ing
cover
.. Read a nd follo w all WARNIN GS before check­
ing anything in the engine compartment ¢
A
in Working in the engine compartment on
page 304 .
.. Turn the engine off .
.. Unscrew the cap
ce--: for the engine oil filling
opening <=>
fig. 248, <=> page 306 .
.. Carefully add 0 .5 quart (0.5 l iter) of the correct
oil ¢
page 306.
.. Check the oil level aga in after two minutes
¢ page 308, Checking the engine oil level .
.. Add more o il if necessary.
.. Close the engine oi l filler opening cap .
A WARNING
-When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
- You must secure the cap on the oil f iller
open ing correctly so that oil does not leak
out onto the hot engine and exhaust system
when the engine is runn ing, because this is
a fire hazard .
- Always clean sk in thoroughly if it comes into
contact with eng ine oil.

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CD Note
-Check the oil level in the Infotainment sys­
tem. If the message
II Please reduce oil
level
appears, contact an authorized Audi
dealer or authorized Audi Service Fac ility to
have excess oil extracted if necessary.
- Do not mix any additional lubricants into
the engine o il. Damage caused by such addi­
tives is not covered by the warranty .
@ For the sake of the environment
-Oil should never enter the sewer system or
come into contact with the ground.
- Pay attention to legal requirements when
dispos ing of empty oil containers.
Changing the engine oil
We recommend that have your oil changed by an
authorized Audi dealer or a qualified service sta­
tion.
Before you check anything in the engine compart­
ment,
always read and heed all WARNINGS c> A
in Working in the engine compartment on
page 304 .
The engine oil must be changed according to the
intervals specified in your Warranty
& Mainte­
nance booklet. This is very important because the
lubricating properties of oil diminish gradually
during normal vehicle use.
Under some circumstances the engine oil should
be changed more frequently . Change oil more of­
ten if you drive mostly short distances, operate
the vehicle in dusty areas or under predominantly
stop-and-go traffic cond it ions, or have your vehi­
cle whe re temperatures remain below freezing
for extended pe riods.
Detergent additives in the oil will make fresh oil
look dark after the engine has been running for a
short time. This is no rmal and is not a reason to
change the oil more often than recommended.
Because of the problem of proper disposal, along
with the special tools and necessary expertise re­
qu ired, we strong ly recommend that you have
Checking and Filling
your oi l changed by an authorized Audi dealer or
a qualified service station .
If you choose to change your oil yourself, please
note the following important info rmation:
A WARNING ~
To reduce the risk of persona l injury if you
must change the engine oil in your vehicle
yourself:
- Wear eye protection.
-
-To reduce the risk of burns from hot engine
oil, let the engine cool down to the touch.
- When remov ing the oil drain plug with your
fingers, stay as far away as possible. Always
keep your forearm parallel to the ground to
help prevent hot oil from running down your
arm.
- Drain the oil into a container designed for
this purpose, one large enough to hold at
least the tota l amount of oil in your engine.
- Engine oil is poisonous. Keep it well out of
the reach of children.
- Continuous contact with used engine oil is
harmful to your skin. Always protect your
skin by washing oil off thoroughly with soap
and water.
CD Note
Never mix oil additives with your engine oil.
These additives can damage your engine and
adverse ly affect your Audi Limited New Vehi­
cle Warranty.
@ For the sake of the environment
-Before changing your oi l, first make sure
you know where you can properly dispose of
the used oil.
- Always dispose of used engine o il properly.
Do not dump it on garden soil, wooded
areas, into open streams or down sewage
drains.
- Recycle used engine o il by tak ing it to a used
eng ine oil collection fac ility in your area, or
contact a service station .
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