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Driving and operating151
2.With the vehicle in P or N depress
the brake pedal and press
POWER m.
To switch off the vehicle, press
POWER m again. Remove the
electronic key from the centre
console.
This option is intended for
emergencies only. Replace the
electronic key battery as soon as
possible 3 19.
For unlocking or locking the doors,
see fault in radio remote control unit
or electronic key system 3 20.
Retained power off
The following electronic systems can
work until the driver's door is opened
or for ten minutes after the vehicle is
switched off:
● power windows
● Infotainment system
● power outlets
Starting and stopping the
vehicle
Move the shift lever into P or N. The
propulsion system does not start in
any other position.
Note
Do not try into shift to P if the vehicle
is moving, as the electric drive unit
could be damaged. Shift into P only
if the vehicle is stationary.
The radio remote control must be in
the vehicle. Depress the brake pedal, then press and release POWERm.
If the radio remote control is not in the vehicle or something is interfering
with the transmitter, a message is
displayed in the Driver Information
Centre.
A vehicle ready light is displayed in
the lower right corner of the
instrument cluster when the vehicle is ready to be driven.
The instrument cluster also displays an active battery gauge when the
vehicle is ready to be driven.
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152Driving and operatingA chime will sound if the driver's dooris opened while the vehicle is
switched on. Always press button
POWER m to switch the vehicle off
before exiting the vehicle.
If the vehicle will not start due to a low radio remote control battery, the
vehicle can still be driven. Operation
in case of failure 3 149.
RestartingCaution
If the vehicle must be restarted
while it is still moving, move the
shift lever to N and press button
POWER m twice without
depressing the brake pedal. The
propulsion system will not restart
in any other way.
Emergency shut off during driving
1. Brake using a firm and steady pressure. Do not pump the brakes
repeatedly. This may reduce
power assist, requiring increased
brake pedal force.
2. Shift the shift lever to N. This can
be done while the vehicle is moving. After shifting to N, firmly
apply the brakes and steer the
vehicle to a safe location.
3. Come to a complete stop, shift to P, and switch the vehicle off by
pressing POWERm.
4. Apply the parking brake. If the vehicle cannot be pulled
over, and must be shut off while
driving, press and hold
POWER m for more than two
seconds, or press twice briefly
within five seconds.9 Danger
Switching off the vehicle while
moving may disable the airbags.
While driving, only shut the
propulsion system off in an
emergency.
Starting the vehicle at low
temperatures
It is recommended to switch on the vehicle while the vehicle is plugged in
when exterior temperatures are
below 0° C.
Should the exterior temperature be
lower than -32° C, the vehicle must be plugged in when the vehicle is
switched on.
Parking Note
Do not allow the vehicle to remain in
extreme temperatures for long
periods without being driven or
being plugged in.9 Warning
● Always apply parking brake.
Pull switch m for approx. one
second and check if the control
indicator m illuminates.
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Driving and operating153The electric parking brake isapplied when control indicator
m illuminates 3 80.
● Switch off the vehicle.
● If the vehicle is on a level surface or uphill slope, apply
the parking brake and set the
shift lever to P before switching
off the vehicle. On an uphill
slope, turn the front wheels
away from the kerb.
If the vehicle is on a downhill
slope, apply the parking brake
and set the shift lever to P
before switching off the vehicle.
Turn the front wheels towards
the kerb.
With the shift lever in P, press
POWER m briefly to switch off
the vehicle. Turn the steering
wheel until the steering wheel lock engages.
● Close the windows
● Lock the vehicle.
● Activate the anti-theft alarm system.
● The engine cooling fans may run
after the vehicle has been
switched off 3 213.
It is not recommended to park with the propulsion system running.
If the vehicle is left with the propulsion
system running, follow the proper
steps to be sure the vehicle will not
move.Post-crash label
The post-crash label is located in the
door frame.
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154Driving and operatingAfter an accident, park the vehicle
with a minimum distance of
15 metres to other objects.
Call the hotline number given on the
label to get further instructions on how to handle the vehicle.Electric vehicle
operation modes
Operation This vehicle is a purely electricallydriven vehicle. It always uses an
electric propulsion system to drive the
vehicle. Electricity is the vehicle's only source of energy.
Drive modes Sport modeSport mode provides more
responsive acceleration than normal
mode, but can reduce energy
efficiency. Use normal mode
whenever possible.
When the SPORT indicator does not
illuminate, the vehicle is in normal
mode.
Press the SPORT button to select
Sport mode.
Press SPORT again to return to
normal mode.
The 3 indicator will be
displayed in the instrument cluster
when Sport mode is selected. Control indicator 3 81.
Each time the vehicle is started, it will
return to normal mode.
Sport mode may be unavailable if the high voltage battery charge is too low.
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Driving and operating155Electric drive unit
Operation
The vehicle uses an electric drive
unit. The shift lever is located on the
console between the seats.P:park position, wheels are locked, engage only when the vehicle is
stationaryR:reverse gear, engage only when
the vehicle is stationaryN:neutralD:drive mode, low recuperationL:low, high recuperation, enables
one pedal driveThe shift lever always starts from a
centre position. A yellow dot is
displayed on the shift pattern. After
releasing the shift lever, it will return
to the centre position.
P : This position locks the front
wheels. It is the recommended
position when starting the propulsion system because the vehicle cannot
move easily.9 Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P with the parking brake firmly
applied. The vehicle can roll.
Do not leave the vehicle when the propulsion system is running, the
vehicle may move suddenly. You
or others can be injured. To be
sure the vehicle will not move,
even if you are on even ground,
always apply the parking brake
and move the shift lever to P.The shift lock release button is
designed to prevent inadvertent
shifting out of P unless the vehicle has
been started, the brake pedal is
applied, and the shift lock release
button is pressed.
When the vehicle is stopped, press POWER m to switch off the vehicle.
The electric drive unit will shift to P
automatically.
The vehicle will not shift to P if it is
moving too fast. Stop the vehicle and
shift to P.
To shift in and out of P, press the
release button.
R : Use this gear to reverse.
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156Driving and operatingIf the vehicle is shifted from either R
to D, or D to R while the speed is too
high, the vehicle will shift
automatically to N. Reduce the
vehicle speed and try to shift again.
To shift in and out of R:
1. Bring the vehicle to a complete stop.
2. To shift into R, press the shift lock
release button on the side of the
shift lever and move the shift lever
forward, and then to the left. R is
illuminated in red.
To shift out of R, shift to the
desired gear.Caution
Shifting to R while the vehicle is
moving forward could damage the electric drive unit. Shift to R only
after the vehicle is stopped.
At low vehicle speeds, R can be used
to rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the electric drive unit.
N : In this position, the propulsion
system does not transfer torque to the
wheels. To restart the propulsion
system when the vehicle is already
moving, use N only.
The vehicle is not designed to stay in N for extended periods of time. It will
automatically shift to P.
To shift in and out of N:
To shift into N, move the shift lever
forward. If the vehicle is in P, press
the shift lock release button while pressing the shift lever back. The shifter indicator is illuminated in red.
To shift out of N, bring the vehicle to
a complete stop and shift to the
desired gear.
D : This position is for normal driving.
If more power is needed for passing,
and the vehicle speed is:
● less than 56 km/h, push the accelerator pedal about halfway
down.
● about 56 km/h or more, push the accelerator all the way down.Caution
If the vehicle seems to accelerate
slowly or not respond when you try to go faster, do not continue your
journey. The electric drive unit
could be damaged. Consult a
workshop as soon as possible.
To shift in and out of D:
1. Bring the vehicle to a complete stop.
2. To shift into D, move the shift lever
back. If the vehicle is in P, press
the shift lock release button while pressing the shift lever back. D is
illuminated in red.
To shift out of D, shift to the
desired gear.
L : This position reduces vehicle
speed without using the brakes. Use
L on very steep hills, in deep snow, in
mud or in stop-and-go traffic.
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Driving and operating157Caution
Spinning the tyres or holding the
vehicle in one place on a hill using only the accelerator pedal may
damage the electric drive unit. If you are stuck, do not spin the
tyres. When stopping on a hill, use
the brakes to hold the vehicle in
place.
Car wash mode (vehicle off)
To place the vehicle in N with the
vehicle off:
1. Switch the vehicle off.
2. Place the vehicle in Service mode
3 149.
3. Open the door while depressing the brake, and then shift to N.
4. The indicator should now show N.
If it does not, repeat the procedure.
5. When N is no longer needed, shift
into P and switch the vehicle off.
Car wash mode (vehicle on)
To place the vehicle in N with the
vehicle running:
1. Open the door while pressing the brake, then shift to N.
2. The indicator should now show N.
If it does not, select N again.
3. Shift into P upon returning to the
vehicle.
One-pedal driving
With one-pedal driving, the
accelerator pedal can be used to
control the deceleration of the vehicle
down to a complete stop.
Completely lifting off the accelerator
pedal will result in aggressive
deceleration. Slowly lifting off the
accelerator pedal will allow the
deceleration of the vehicle to be
adjusted as desired.
To use one-pedal driving, place
vehicle in L. Press the accelerator
pedal to achieve the desired speed.
The deceleration provided by one-
pedal driving provides full
regenerative braking and helps
increase energy efficiency.While driving on grades, one-pedal driving may not be able to bring the
vehicle to a complete stop or hold the
vehicle at a stop.
If the vehicle cannot maintain the
grade while using one-pedal driving,
the electric parking brake may be
applied to hold the vehicle stationary.
To drive again, press the accelerator
pedal, and the electric parking brake
will automatically disengage.
One-pedal driving may become
disabled and the vehicle may
continue to creep forward, or if
stopped, may apply the electric
parking brake or shift to P.
This can be caused by the following: ● The driver's door is open.
● The driver's seat belt is unbuckled.
● The vehicle has remained stationary for five minutes.
● There is a problem with the propulsion system.
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158Driving and operatingAdditional deceleration can be
achieved by using the regenerative braking paddle. Regenerative braking
3 160.Brakes
The brake system comprises twoindependent brake circuits.
If a brake circuit fails, the vehicle can
still be braked using the other brake
circuit. However, braking effect is
achieved only when the brake pedal
is depressed firmly. Considerably
more force is needed for this. The braking distance is extended. Seek
the assistance of a workshop before
continuing the journey.
When the vehicle is switched off, the
support of the brake servo unit
disappears once the brake pedal has
been depressed once or twice.
Braking effect is not reduced, but
braking requires significantly greater
force. It is especially important to bear this in mind when being towed.
Control indicator R 3 80.
Antilock brake system
Antilock brake system (ABS)
prevents the wheels from locking.ABS starts to regulate brake pressure as soon as a wheel shows a tendency to lock. The vehicle remains
steerable, even during hard braking.
ABS control is made apparent
through a pulse in the brake pedal and the noise of the regulation
process.
For optimum braking, keep the brake
pedal fully depressed throughout the
braking process, despite the fact that
the pedal is pulsating. Do not reduce
the pressure on the pedal.
After starting off, the system performs
a self-test which may be audible.
Control indicator u 3 80.
Fault9 Warning
If there is a fault in the ABS, the
wheels may be liable to lock due
to braking that is heavier than
normal. The advantages of ABS
are no longer available. During