MAINTENANCE AND SERVICING
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475
Remote updates With the vehicle connected to the Internet, updates for a number of the vehicle's systemscan be downloaded from the center display.
The Remote updates app is
started from the center dis- play's App view and makes itpossible to:
• search for and update system software
• update the Sensus Navigation maps
• download, update and uninstall apps
Related information
•Downloading, updating and uninstalling apps (p. 434)
• System updates (p. 474)
Vehicle status
The vehicle's general status can be displayed in the center display along with the possibility to book service 1
The Car status app is started
in the center display's App view and has three tabs:
•Messages: stored messages
•
Status: tire pressure and engine oil level
•
Appointments: booking service or repairs 1
Related information
•
Using the center display (p. 49)
• Booking service and repairs (p. 475)
• Checking inflation pressure (p. 458)
• Checking and refilling engine oil (p. 507)
Booking service and repairs Connected Service Booking (CSB) makes it possible to use the vehicle's Internet connectionto set up a time for service, maintenance and/orrepairs.
The information is handled through the Car
status app, which can be opened from the cen-
ter display's App view. Information about your vehicle is sent to your retailer and you can book your workshop appoint-ment directly in your retailer's workshop planningsystem using the Volvo On-Line Service Schedu-ler with your smart phone. The system will alsosend a reminder as the appointment approachesand the Sensus Navigation system will providedirections to the workshop if necessary. This feature makes it convenient to book a work- shop appointment directly from your vehicle.Vehicle-related information is sent to yourretailer, who prepares your visit to the workshop.The retailer will send an email to you're my Volvowebsite including a link enabling you to connectto the Volvo On-Line Service Scheduler whereyou can book a workshop appointment at a con-venient time. Information about your retailer isalso available in the vehicle so that you can con-tact the retailer/workshop at any time using the
Call my retailer menu option.
1 Certain markets only.
||
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476
NOTE
My Volvo can be found by going to www.vol- vocars.com and selecting the United States orCanada.
Before the service can be used
Volvo ID
•The owner (primary driver) must create or have a Volvo ID (see the article "Volvo ID").
• Register your Volvo ID in the vehicle asexplained in the article "Volvo ID". If you havealready registered a Volvo ID, use the sameemail address that you used to create theVolvo ID.
Changing a
Volvo ID email address
If you would like to register a different email address, open the Volvo ID app and tap Change
Volvo ID. Follow the instructions provided. See
also the article "Volvo ID" for additional informa- tion.
Selecting a Volvo retailer on the My Volvo
website
By default, the retailer where you purchased your vehicle will be your preferred retailer/Volvoauthorized workshop who will perform serviceand repairs on your vehicle. To confirm or changethe preferred retailer, go to your personalized MyVolvo website.
Prerequisites for booking service from the vehicle
In order to book an appointment from the vehicle:
• The engine must be running
• The vehicle must be connected to the Inter- net (see the article "Internet connected vehi-cle")
Using the serviceWhen it is time for service or in certain cases if repairs are necessary, a message will appear inthe instrument panel and in the center display.This message is triggered by: • the amount of time that has elapsed since the last service
• the number of hours the engine has runsince the last service
• mileage since the last service.
• Specific warnings or fault codes in the vehi-cle
Booking service or repairs
Submit a booking request whenever you need a workshop appointment or when a messageregarding the need for service or repairs hasbeen displayed in the instrument panel and in thecenter display.
Sending an appointment request
1.
Open the Car status app in the center dis-
play's App view.
2. Tap
Appointments.
3. Under
Appointments, tap Request
appoint..
4. Check that your
Volvo ID is correct.
5. Check that the correct preferred retailer is listed. If you prefer, simply tap the button to initiate a call to the retailer.
6. Tap
Send appointment request. Your
request and vehicle data will be sent to your retailer through the vehicle's Internet con-nection.
> Volvo will send a booking invitation to your email address.
7. Open the email and click the link to select an appointment slot at your workshop. Enter your Volvo ID to log in to My Volvo and pro-ceed to book your workshop appointment ata convenient time with your preferred serviceadvisor. Add any additional preferences andfree text to your booking.
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Wi-Fi connection to a workshop The time a vehicle is in a workshop for service or repairs can be reduced by transmitting trouble-shooting information as soon as the car reachesthe workshop. This is done most conveniently by selecting
Automatically connect when I arrive in the
center display's Settings menu.
Each time the vehicle slows down to a sufficiently low speed, it begins searching for a Wi-Fi net-work. If an authorized Volvo network (at a retaileror workshop) is found, a message will be dis-played or a pop-up window will open in the cen-ter display (this applies to manual connections,see the section "Manually connecting to a work-shop" below).
Automatically connecting to a
workshop
Without driver confirmation
This is the most convenient way to transmit trou- ble-shooting data. The driver does not need toconfirm that the vehicle will establish a connec-tion. If the vehicle stops at a workshop and the engine is switched off using the start knob, a messagewill appear above the status bar in the center dis-play. The vehicle will be automatically connectedwhen the driver's door is opened if the driver does not tap the
Cancel button in the message. To help prevent the driver from being disturbed by unwanted requests to connect (e.g., if thevehicle is often parked near a workshop with anauthorized Volvo network), the vehicle will switchto manual connection if the driver cancels a con-nection request twice within 5 days.
With driver confirmation
With this alternative, the driver must confirm a connection. If the vehicle stops at a workshop and the engine is switched off using the start knob, a pop-upwindow will open in the center display. The vehi-cle will be automatically connected when the driv- er's door is opened if the driver taps
Connect in
the pop-up window. If the driver does nothing or taps the pop-up window's
Abort button, no
attempt will be made to establish a connection.
NOTE
To help prevent the driver from being distur- bed by unwanted requests to connect (e.g., ifthe vehicle is often parked near a workshopwith an authorized Volvo network), the vehiclewill switch to manual connection if the drivercancels a connection request twice within5 days.
Manually connecting to a workshopManual connections are handled by the service technician.
Changing the way a connection is madeThe type of connection (manual or automatic)can be changed in the center display's Settingsmenu.
1. Pull down the center display's Top view and
tap
Settings.
2. Tap
CommunicationVolvo Service
Networks.
3. Select
Automatically connect when I
arrive, Ask before connecting or Never
connect and never ask (manual connec-
tions).
Related information
• Internet connected vehicle (p. 431)
• Settings view (p. 111)
MAINTENANCE AND SERVICING
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479
Climate system serviceService and repairs on the air conditioning sys- tem should only be done by a trained and quali-fied Volvo service technician.
Troubleshooting and repairsThe air conditioning system contains a floures- cent tracer substance. Ultraviolet light is used tosearch for leaks in the system.
Refrigerant R134a
WARNING
The air conditioning system contains the refrigerant R134a under pressure. Serviceand repairs on the system should only bedone by a trained and qualified Volvo servicetechnician.
Related information
• Climate control system (p. 178)
Start battery
The vehicle's electrical system is single pole and uses the body and engine block as conductors. The start (main) battery is used to power electri- cal components and systems. However, thehybrid battery is used to start the gasolineengine. The start battery should only be replaced by a trained and qualified Volvo service technician.
The start battery is an Absorbed Glass Mat (AGM) 12-volt battery that is dimensioned foruse in vehicles to support electrical systems andfunctions. The service life of a battery is affected by factors such as driving conditions/style, the number ofstarts, climate, etc. Extreme cold may also furtherdecrease the battery
MAINTENANCE AND SERVICING
483
Fuses The fuses help protect the vehicle's electrical components from overloading or short circuits.
WARNING
Never use metal objects or fuses with higher amperage than those stated on the lists offuses. Doing so could seriously damage oroverload the vehicle's electrical system. Orange wires may only be handled by trained and authorized Volvo service technicians orlicensed electricians. A number of component in the vehicle used high voltage electrical current and can be verydangerous to touch. Do not touch any components that are not clearly described in this owner's information.
If an electrical component fails to function, this may be due to a blown fuse. If the same fuseblows repeatedly, this indicates a problem withthe component, which should be inspected by atrained and qualified Volvo service technician.
Location of the fuseboxes
Engine compartment
Under the glove compartment
Cargo compartment
Related information
• Replacing fuses (p. 483)
• Fuses in the cargo compartment (p. 493)
• Fuses in the engine compartment (p. 484)
• Fuses in the passenger compartment (p. 489)
Replacing fuses The fuses help protect the vehicle's electrical components from overloading or short circuits.
Fuse replacement1. See the list of fuse boxes for their locations.
2. Pull the fuse straight out and examine it from
the side to see if the curved metal wire in the fuse is intact.
3. If the wire is broken, insert a new fuse of the same color and amperage (written on thefuse).
WARNING
Never use metal objects or fuses with higher amperage than those stated on the followingpages. Doing so could seriously damage oroverload the vehicle's electrical system.
Related information
• Fuses (p. 483)
• Fuses in the cargo compartment (p. 493)
• Fuses in the engine compartment (p. 484)
• Fuses in the passenger compartment (p. 489)
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Fuses in the engine compartment
The fuses in the engine compartment help pro- tect electrical components such as engine andbrake functions.
MAINTENANCE AND SERVICING
}}
* Option/accessory, for more information, see Introduction.487
Function[A]
––
Horn20
Alarm siren*5
Brake system control module (valves, parking brake)40
Windshield wipers30
Tailgate window washer25
Heated windshield *, passenger
side40
––
Brake system control module (ABS pump)40
––
Heated windshield *, passenger
sideShunt
Feed when ignition is switched on to: engine control module,transmission components, elec-trical power steering, centralelectrical module5
Exterior vehicle sound (certain markets)5
Function[A]
Passenger side headlight7,5
––
––
––
Air bags; Occupant Weight Sen- sor (OWS)5
Driver side headlight7,5
Accelerator pedal sensor5
Transmission control module; Gear selector control module15
Engine control module5
––
––
––
––
Engine control module; Turbo- charger valve20
Solenoids; Valves; Engine cool- ing system thermostat10
Function[A]
Vacuum regulators; Valve7,5
Spoiler shutter control module; Radiator shutter control module;Fuel leakage detection5
––
Heated oxygen sensors (front and rear)15
Oil pump solenoid; A/C mag- netic coupling; heated oxygensensor (center)15
––
Engine control module20
Ignition coil; Spark plugs15
––
––
Transmission oil pump control module30
Vacuum pump control module40
Transmission actuator25
––
||
MAINTENANCE AND SERVICING
* Option/accessory, for more information, see Introduction.
492
FunctionA
Multi-band antenna module5
Front seat massage function5
––
Tailgate window wiper15
Fuel pump control module15
Relay windings for engine compart- ment electrical module; Relay wind-ing for transmission oil pump5
––
Driver side seat heating *15
Passenger side seat heating *15
Coolant pump10
––
Front driver-side door module20
Active chassis control module *20
––
Sensus control module10
––
FunctionA
––
Front passenger-side door module20
Display for rear seat convenience functionsA5A
––
Circuit breaker for fuses 53 and 5815
A
XC90 Excellence.
B Certain markets only.
Related information
• Fuses (p. 483)
• Replacing fuses (p. 483)