Page 174 of 284
174
2. SETUP
■REGISTERING A NEW CONTACT IN 
A DIFFERENT WAY (FROM THE 
“Call History” SCREEN)
1Display the phone top screen. 
(P.154)
2Select the  “Call History” tab and se-
lect a contact not yet registered in the 
contact list.
3Select  “Add to Contacts” . 
4Follow the steps in “REGISTERING A 
NEW CONTACT TO THE CONTACT 
LIST” from “STEP 2”. ( P.173)
1Select “Edit Contacts” .
2Select the desired contact.
3Select  corresponding to the de -
sired name or number.
 Fo
r editing the name
4Follow the steps in “REGISTERING A 
NEW CONTACT TO THE CONTACT 
LIST” from “STEP 2”. ( P.173)
 Fo
r editing the number
4Follow the steps in “REGISTERING A 
NEW CONTACT TO THE CONTACT 
LIST” from “STEP 3”. ( P.173
)
EDITING THE CONTACT DATA
For PBAP compatible Bluetooth
®
phones, this function is available when 
“Automatic Contact/History Transfer” 
is set to off. ( P.171) 
         
        
        
     
        
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175
2. SETUP
PHONE
7
■EDITING THE CONTACT IN A DIF-
FERENT WAY (FROM THE “Contact 
Details” SCREEN)
1Display the phone top screen. 
(P.154)
2Select the  “Contacts” , “Call history”
tab or the  “Favorites”  tab and select 
the desired contact.
3Select  “Edit Contact” .
“E-mail Addresses” : Select to 
 display all 
registered e-mail addresses for the con-
tact.
4Follow the steps in “EDITING THE 
CONTACT DATA” from “STEP 4”. 
(P.174 )
1Select “Delete Contacts” .
2Select the desired contact and select 
“Delete”.
3Select “Yes” when the confirmation 
screen appears.
DELETING THE CONTACT 
DATA
For PBAP compatible Bluetooth
®
phones, this function is available when 
“Automatic Contact/History Transfer” 
is set to off. ( P.171)
INFORMATION
● Multiple data can be selected and 
deleted at the same time. 
         
        
        
     
        
        Page 176 of 284
176
2. SETUP
■DELETING THE CONTACT IN A DIF-
FERENT WAY (FROM THE “Contact 
Details” SCREEN)
1Display the phone top screen. 
(P.154)
2Select the  “Contacts” , “Call history”
tab or the  “Favorites”  tab and select 
the desired contact.
3Select  “Delete Contact” .
4Select “Yes” when the confirmation 
screen appears.
■REGISTERING THE CONTACTS IN 
THE FAVORITES LIST
1Select  “Add Favorite” .
2Select the desired contact to add to the 
favorites list.
Dimmed contacts are already stored as a 
favorite.
3Check that a confirmation screen is 
displayed when the operation is com -
plete.
INFORMATION
● When a Bluetooth® phone is deleted, 
the contact data will be deleted at the 
same time.
FAVORITES LIST SETTING
Up to 15 contacts (maximum of 4 num-
bers per contact) can be registered in 
the favorites list. 
         
        
        
     
        
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181
PHONE
7
3. WHAT TO DO IF...
1. TROUBLESHOOTING
When using the hands-free system with a Bluetooth® device
If there is a problem with the hands-free system or a Bluetooth® device, first check 
the table below.
SymptomLikely causeSolution
Page
Cellular 
phoneThis 
system
The hands-free sys-
tem or Bluetooth®
device does not 
work.
The connected de-
vice may not be a 
compatible 
Bluetooth
® cellular 
phone.
For a list of specific 
devices which 
operation has been 
confirmed on this 
system, check with 
your Toyota dealer or 
the following 
website: 
http://
www.toyota.com/
entune/
The Bluetooth® ver-
sion of the connected 
cellular phone may 
be older than the 
specified version.Use a cellular phone 
with Bluetooth® ver-
sion 2.0 or higher 
(recommended: Ver. 
3.0 +EDR or higher).43 
         
        
        
     
        
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182
3. WHAT TO DO IF...
When registering/connecting a cellular phone
SymptomLikely causeSolution
Page
Cellular 
phoneThis 
system
A cellular phone can-
not be registered.
An incorrect pass-
code was entered on 
the cellular phone.Enter the correct 
passcode on the cel-
lular phone.
The registration op-
eration has not been 
completed on the 
cellular phone side.Complete the regis-
tration operation on 
the cellular phone 
(approve registration 
on the phone).
Old registration infor-
mation remains on 
either this system or 
the cellular phone.
Delete the existing 
registration informa-
tion from both this 
system and the cellu-
lar phone, then regis-
ter the cellular phone 
you wish to connect 
to this system.
51
A Bluetooth® con-
nection cannot be 
made.
Another Bluetooth®
device is already 
connected.
Manually connect the 
cellular phone you 
wish to use to this 
system.
52
Bluetooth® function 
is not enabled on the 
cellular phone.Enable the 
Bluetooth® function 
on the cellular 
phone.
Automatic 
Bluetooth® connec-
tion on this system is 
set to off.
Set automatic 
Bluetooth® connec-
tion on this system to 
on when the engine 
switch is in the “ACC” 
or “ON” position.
55 
         
        
        
     
        
        Page 183 of 284
183
3. WHAT TO DO IF...
PHONE
7
When making/receiving a call
“Unable to dial. 
Please check your 
phone.”
Bluetooth® function 
is not enabled on the 
cellular phone.Enable the 
Bluetooth® function 
on the cellular 
phone.
Old registration infor-
mation remains on 
either this system or 
the cellular phone.
Delete the existing 
registration informa-
tion from both this 
system and the cellu-
lar phone, then regis-
ter the cellular phone 
you wish to connect 
to this system.
51
SymptomLikely causeSolution
Page
Cellular  phoneThis 
system
A call cannot be 
made/received.Your vehicle is in a 
“No Service” area.Move to where “No 
Service” no longer 
appears on the dis-
play.
SymptomLikely causeSolution
Page
Cellular 
phoneThis 
system 
         
        
        
     
        
        Page 185 of 284

185
3. WHAT TO DO IF...
PHONE
7
When using the Bluetooth® message function
 In oth
er situations
SymptomLikely causeSolution
Page
Cellular 
phoneThis 
system
Messages cannot be 
viewed.
Message transfer is 
not enabled on the 
cellular phone.
Enable message 
transfer on the cellu-
lar phone (approve 
message transfer on 
the phone).
Automatic transfer 
function on this sys-
tem is set to off.Set automatic trans-
fer function on this 
system to on.
179
New message notifi-
cations are not dis-
played.
Notification of SMS/
MMS/E-mail recep-
tion on this system is 
set to off.Set notification of 
SMS/MMS/E-mail 
reception on this sys-
tem to on.
179
Automatic message 
transfer function is 
not enabled on the 
cellular phone.Enable automatic 
transfer function on 
the cellular phone.
SymptomLikely causeSolution
Page
Cellular  phoneThis 
system
The Bluetooth® con-
nection status is dis-
played at the top of 
the screen each time 
the engine switch is 
in the “ACC” or “ON” 
position.
Connection confir-
mation display on 
this system is set to 
on.To turn off the dis-
play, set connection 
confirmation display 
on this system to off.
54 
         
        
        
     
        
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186
3. WHAT TO DO IF...
: For details, refer to the owner’s manual that came with the cellular phone.
Even though all con-
ceivable measures 
have been taken, the 
symptom status does 
not change.
The cellular phone is 
not close enough to 
this system.Bring the cellular 
phone closer to this 
system.
The cellular phone is 
the most likely cause 
of the symptom.
Turn the cellular 
phone off, remove 
and reinstall the bat-
tery pack, and then 
restart the cellular 
phone. 
Enable the cellular 
phone’s Bluetooth®
connection.
Stop the cellular 
phone’s security soft-
ware and close all 
applications.
Before using an ap-
plication installed on 
the cellular phone, 
carefully check its 
source and how its 
operation might af-
fect this system.
SymptomLikely causeSolution
Page
Cellular phoneThis 
system