Page 617 of 640
617
10
For owners
■GAWR and GVWR
*:The model code is indicated on the Certification Label. (P. 5 6 9)
Model code*GAWRGVWRFrontRear
Except GRN310L-PRTSHA/
GRN310L-PRTLHA
2910 lb.
(1320 kg)
3280 lb.
(1490 kg)5600 lb.
(2545 kg)
GRN310L-PRTSHA/
GRN310L-PRTLHA
3040 lb.
(1380 kg)
Page 618 of 640
Page 619 of 640
619
Index
What to do if...
(Troubleshooting) .................... 620
Alphabetical index ..................... 624
For vehicles with Entune Audio Plus or Entune Premium Audio,
refer to the “NAVIGATION AND MULTIMEDIA SYSTEM
OWNER’S MANUAL” for information regarding the multimedia
system.
Audio system types: P. 280
Page 620 of 640

620What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine mechanical keys
can be made by your Toyota dealer. (P. 105)
●If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (P. 108)
●Is the key battery weak or depleted? (P. 481)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (P. 191)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 124)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 1 1 3 )
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened (Double Cab models only)
Page 621 of 640

621What to do if... (Troubleshooting)
●Vehicles with an automatic transmission:
Is the shift lever in P? (P. 187)
●Vehicles with a manual transmission:
Do you turn the key with the clutch pedal depressed firmly? (P. 187)
●Is the battery discharged? (P. 557)
●Did you press the engine switch while firmly depressing the brake pedal?
(P. 190)
●Is the shift lever in P? (P. 192)
●Is the electronic key anywhere detectable inside the vehicle? (P. 122)
●Is the steering wheel unlocked? (P. 192)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. (P. 555)
●Is the battery discharged? (P. 557)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. (P. 553)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode. (P. 553)
If you think something is wrong
The engine does not start
(vehicles without a smart key system)
The engine does not start
(vehicles with a smart key system)
The shift lever cannot be shifted from P even if you depress
the brake pedal (vehicles with an automatic transmission)
Page 622 of 640

622What to do if... (Troubleshooting)
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is removed from the
engine switch. (P. 188)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. (P. 192)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (P. 145)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not running) for a period of
time. (P. 192)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? (P. 512)
●The parking brake indicator is on
Is the parking brake released? (P. 202)
Depending on the situation, other types of warning buzzer may also sound.
(P. 512, 525)
●Is the electronic key left inside the vehicle?
Check the message on the multi-information display. (P. 519)
The steering wheel cannot be turned after the engine is
stopped
The windows do not open or close by operating the power
window switches
The engine switch is turned off automatically
(vehicles with a smart key system)
A warning buzzer sounds during driving
A warning buzzer sounds when leaving the vehicle
(vehicles with a smart key system)
Page 623 of 640

623What to do if... (Troubleshooting)
●Did anyone inside the vehicle open a door during setting the alarm?
The sensor detects it and the alarm sounds. (P. 78)
●Vehicles without a smart key system:
To stop the alarm, turn the engine switch to the “ON” position or start the
engine.
●Vehicles with a smart key system:
To stop the alarm, turn the engine switch to IGNITION ON mode or start
the engine.
●When a warning light turns on, refer to P. 519.
●When a warning light turns on or a warning message or indicator is dis-
played, refer to P. 510, 519.
●Stop the vehicle in a safe place and replace the flat tire with the spare tire.
(P. 536)
●Try the procedure for when the vehicle becomes stuck in mud, dirt, or
snow. (P. 563)
An alarm is activated and the horn sounds
(vehicles with an alarm)
A warning light turns on
(vehicles without a multi-information display)
A warning light turns on or a warning message or indicator
is displayed (vehicles with a multi-information display)
When a problem has occurred
If you have a flat tire
The vehicle becomes stuck
Page 624 of 640

624Alphabetical index
Alphabetical index
A/C .................................... 370, 376
Air conditioning filter ............. 478
Automatic air conditioning
system ................................ 376
Manual air conditioning
system ................................ 370
ABS (Anti-lock Brake
System) .................................. 264
Function ................................ 264
Warning light ......................... 511
Warning message ................. 521
Active head restraints ............. 129
Active traction control ............ 253
Air conditioning filter .............. 478
Air conditioning
system ............................ 370, 376
Air conditioning filter ............. 478
Automatic air conditioning
system ................................ 376
Manual air conditioning
system ................................ 370
Airbags ....................................... 34
Airbag operating conditions .... 41
Airbag precautions
for your child ......................... 37
Airbag warning light .............. 510
Correct driving posture ........... 26
Curtain shield airbag
operating conditions ............. 41
Curtain shield airbag
precautions ........................... 38
Front passenger occupant
classification system............. 45
General airbag precautions .... 37
Locations of airbags................ 34
Modification and disposal
of airbags.............................. 40
Side airbag operating
conditions ............................. 41
Side airbag precautions .......... 38Side and curtain shield
airbags operating
conditions ............................. 41
Side and curtain shield
airbags precautions .............. 38
SRS airbags ........................... 34
Alarm
Alarm ...................................... 78
Warning buzzer ............ 510, 519
Anchor brackets ........................ 55
Antennas
(smart key system) ............... 121
Anti-lock Brake System
(ABS) ...................................... 264
Function ................................ 264
Warning light......................... 511
Warning message................. 521
Assist grips .............................. 419
Audio input
*............................ 285
Audio remote control
switches
*............................... 284
Audio system
*......................... 280
Antenna ................................ 299
Audio input............................ 285
Audio settings ....................... 291
AUX port/USB port ............... 285
Bluetooth
® audio .................. 328
CD player.............................. 300
Display settings .................... 292
General settings ................... 289
iPod ...................................... 305
MP3/WMA disc ..................... 300
Portable music player ........... 313
Radio .................................... 298
Setup menu .......................... 288
USB memory ........................ 309
AUTO LSD system................... 248
Automatic light control
system.................................... 203
A