Page 536 of 716
5367-3. Do-it-yourself maintenance
HIGHLANDER_U (OM48F09U)
Vehicles without a smart key system:
Turn the engine switch to the “LOCK” position.
Vehicles with a smart key system:
Turn the engine switch off.
Open the glove box. Slide off
the damper.
Push in the glove box on the
vehicle’s outer side to discon-
nect the claws. Then pull out
the glove box and disconnect
the lower claws.
Pull down the cover.
Air conditioning filter
The air conditioning filter must be changed regularly to maintain
air conditioning efficiency.
Removal method
1
2
3
4
Page 538 of 716
5387-3. Do-it-yourself maintenance
HIGHLANDER_U (OM48F09U)
●Flathead screwdriver
● Small flathead screwdriver
● Lithium battery CR2016 (vehicles without a smart key system), or
CR2032 (vehicles with a smart key system)
Vehicles without a smart key system
Remove the cover.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
To prevent the buttons from being
disassembled, face the button sur-
face downward.
Remove the module.
Wireless remote control/electronic key
batter y
Replace the battery with a new one if it is depleted.
You will need the following items:
Replacing the battery
1
2
Page 539 of 716
5397-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM48F09U)
Open the case cover using a
coin protected with tape etc.
and remove the depleted bat-
tery using a small flathead
screwdriver.
Insert a new battery with the “+”
terminal facing up.
Vehicles with a smart key system
Take out the mechanical key.
Remove the cover.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
Remove the depleted battery.
Insert a new battery with the “+”
terminal facing up.
3
1
2
3
Page 540 of 716

5407-3. Do-it-yourself maintenance
HIGHLANDER_U (OM48F09U)
■Use a CR2016 (vehicles without a sm art key system) or CR2032 (vehicles
with a smart key system) lithium battery
● Batteries can be purchased at your Toyota dealer, local electrical appliance
shops or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to local laws.
■ If the key battery is depleted
The following symptoms may occur:
●The smart key system (if equipped) and wireless remote control will not
function properly.
● The operational range will be reduced.
WARNING
■ Removed battery and other parts
These parts are small and if swallowed by a child, they can cause choking.
Keep away from children. Failure to do so could result in death or serious
injury.
NOTICE
■For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.
Page 541 of 716
5417-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM48F09U)
Vehicles without a smart key system:
Turn the engine switch to the “LOCK” position.
Vehicles with a smart key system:
Turn the engine switch off.
Open the fuse box cover.
Engine compartment (type A fuse box)
Push the tab in and lift the lid off.
Engine compartment (type B fuse box)
Push the tab in and lift the lid off.
Checking and replacing fuses
If any of the electrical components do not operate, a fuse may
have blown. If this happens, check and replace the fuses as nec-
essary.
1
2
Page 559 of 716
559
8When trouble arises
HIGHLANDER_U (OM48F09U)8-1. Essential information
Emergency flashers .......... 560
If your vehicle has to be stopped
in an emergency ............. 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 563
If you think something is wrong .......................... 567
Fuel pump shut off system ............................ 568
If a warning light turns on or a warning buzzer
sounds ............................ 569
If a warning message is displayed ..................... 578
If you have a flat tire.......... 596
If the engine will not start ........................... 621
If the shift lever cannot be shifted from P ............. 623
If the electronic key does not operate properly ....... 624
If the vehicle battery is discharged ................... 627
If your vehicle overheats ........................ 632
If the vehicle becomes stuck ............................... 635
Page 561 of 716

5618-1. Essential information
8
When trouble arises
HIGHLANDER_U (OM48F09U)
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Vehicles without a smart key
system: Stop the engine by
turning the engine switch to the
“ACC” position.
Vehicles with a smart key sys-
tem: To stop the engine, press
and hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
4
5
Page 562 of 716
5628-1. Essential information
HIGHLANDER_U (OM48F09U)
WARNING
■If the engine has to be turned off while driving
●Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.