
HIGHLANDER_U (OM48F09U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS2
HIGHLANDER_U (OM48F09U)For your information....................... 8
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1. For safe use
Before driving ...................... 26
For safety drive ................... 28
Seat belts ............................ 30
SRS airbags ........................ 40
Front passenger occupant classification system ......... 53
Safety information for children ............................. 60
Child restraint systems ........ 61
Installing child restraints ...... 65
Exhaust gas precautions ..... 79
1-2. Theft deterrent system Engine immobilizer system............................... 80
Alarm ................................... 82
2. Instrument cluster Warning lights and indicators........................... 86
Gauge and meters .............. 92
Multi-information display (with monochrome
display).............................. 95
Multi-information display (with color display) ............ 99
Eco Driving Indicator ......... 105
Fuel consumption information ...................... 107 3-1. Key information
Keys................................... 112
3-2. Opening, closing and locking the doors
Side doors ......................... 119
Back door .......................... 127
Glass hatch........................ 141
Smart key system .............. 146
3-3. Adjusting the seats Front seats......................... 154
Rear seats ......................... 156
Driving position memory .... 163
Head restraints .................. 167
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 171
Inside rear view mirror ....... 173
Outside rear view mirrors ............................. 175
3-5. Opening and closing the windows
Power windows.................. 177
Moon roof .......................... 181
Panoramic moon roof ........ 185
1For safety and security
2Instrument cluster
3Operation of each
component

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HIGHLANDER_U (OM48F09U)
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4-1. Before drivingDriving the vehicle ............. 192
Cargo and luggage............ 201
Vehicle load limits ............. 206
Trailer towing..................... 207
Dinghy towing.................... 224
4-2. Driving procedures Engine (ignition) switch (vehicles without
a smart key system) ........ 225
Engine (ignition) switch (vehicles with
a smart key system) ........ 228
Automatic transmission ..... 234
Turn signal lever................ 239
Parking brake .................... 240
4-3. Operating the lights and wipers
Headlight switch ................ 241
Automatic High Beam ....... 246
Fog light switch ................. 252
Windshield wipers and washer ............................ 253
Rear window wiper and washer ............................ 257
4-4. Refueling Opening the fuel tank cap .................................. 259 4-5. Using the driving
support systems
Cruise control .................... 263
Dynamic radar cruise control.............................. 268
LDA (Lane Departure Alert)..... 283
Rear view monitor system ............................. 291
All-wheel drive lock switch .............................. 300
Driving assist systems ....... 301
Downhill assist control system ............................. 307
PCS (Pre-Collision System) ........................... 309
BSM (Blind Spot Monitor)......... 316
• The Blind Spot Monitor function......................... 320
• The Rear Cross Traffic Alert function ................ 323
4-6. Driving tips Winter driving tips .............. 326
Utility vehicle precautions ...................... 330
4Driving

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5-10. Bluetooth®
Bluetooth®......................... 414
5-11. Using the voice command system
Voice command system .... 419
6-1. Using the air conditioning system and defogger
Front manual air conditioning system ........ 426
Front automatic air conditioning system ........ 432
Rear manual air conditioning system ........ 439
Rear automatic air conditioning system ........ 442
Heated steering wheel/ seat heaters/
seat ventilators ................ 445
6-2. Using the interior lights Interior lights list ................ 448
• Interior lights ................ 448
• Personal lights ............. 449
6-3. Using the storage features
List of storage features...... 450
• Glove box..................... 451
• Console box ................. 451
• Bottle holders ............... 452
• Cup holders ................. 453
• Auxiliary boxes............. 455
• Open tray ..................... 456
Luggage compartment features ........................... 457 6-4. Using the other interior
features
Other interior features........ 459
• Sun visors .................... 459
• Vanity mirrors ............... 459
• Conversation mirror...... 460
• Clock ............................ 461
• Outside temperature display .......................... 462
• Power outlets ............... 463
• Rear sunshades ........... 466
• Armrest......................... 467
• Coat hooks ................... 468
• Assist grips ................... 468
• Side table ..................... 469
Garage door opener .......... 470
Safety Connect .................. 477
Compass ........................... 483
6Interior features

TABLE OF CONTENTS6
HIGHLANDER_U (OM48F09U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 488
Cleaning and protecting the vehicle interior ........... 492
7-2. Maintenance Maintenance requirements ................... 495
General maintenance ........ 498
Emission inspection and maintenance (I/M)
programs ......................... 502
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 503
Hood.................................. 505
Positioning a floor jack ...... 507
Engine compartment ......... 508
Tires .................................. 520
Tire inflation pressure........ 531
Wheels .............................. 534
Air conditioning filter .......... 536
Wireless remote control/ electronic key battery ...... 538
Checking and replacing fuses ............................... 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped
in an emergency .............. 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 563
If you think something is wrong ........................... 567
Fuel pump shut off system ............................. 568
If a warning light turns on or a warning buzzer
sounds ............................. 569
If a warning message is displayed...................... 578
If you have a flat tire .......... 596
If the engine will not start ........................... 621
If the shift lever cannot be shifted from P ............. 623
If the electronic key does not operate properly ....... 624
If the vehicle battery is discharged ................... 627
If your vehicle overheats.... 632
If the vehicle becomes stuck ................................ 635
7Maintenance and care8When trouble arises

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HIGHLANDER_U (OM48F09U)
Pictorial index
Pictorial index
■Exterior
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Opening/closing the side windows. . . . . . . . . . . . . . . . . . . . . . P. 177
Locking/unlocking by using the mechanical key
* . . . . . . . . . . P. 624
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 571, 580
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 127
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 571, 581
Glass hatch
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 141
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 571, 582
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 175
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 175
Folding the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 175
Driving position memory
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 163
Defogging the mirrors
* . . . . . . . . . . . . . . . . . . . . . . . . . . P. 428, 434
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 253
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 326
To prevent freezing (windshield wiper de-icer)
*. . . . . . . . P. 428, 435
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15Pictorial index
HIGHLANDER_U (OM48F09U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Refueling method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 259
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 641
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 520
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 648
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 326
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 520
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 596
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 505
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 505
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 632
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 581
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 241
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 252
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 301
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 307
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
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Light bulbs of the exterior lights for driving
(Replacing method: P. 545, Watts: P. 651)
*: If equipped
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16Pictorial index
HIGHLANDER_U (OM48F09U)
■Instrument panel
Engine switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 225, 228
Starting the engine/changing the modes . . . . . . . . . . . . . P. 225, 228
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . P. 561
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . P. 621
Warning messages
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 592
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Changing the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 563
When the shift lever does not move. . . . . . . . . . . . . . . . . . . . . P. 623
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 92
Reading the meters/adjusting the meter light . . . . . . . . . . . . . . P. 92
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 86
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 569
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . P. 95, 99
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 9 5, 99
When a warning message or indicator is displayed . . . . . . . . . P. 578
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