Page 460 of 608
4607-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
●Fluid leaks under the vehicle.
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal.
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you think something is wrong
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 461 of 608

4617-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light in red (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Brake system warning light in yellow
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system
Have the vehicle inspected by your Toyota dealer
immediately.
Charging system warning light*2
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light (warning
buzzer)
*2
Indicates that the engine oil pressure is too low.
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
Have the vehicle inspected by your Toyota dealer
immediately.
Page 477 of 608

4777-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
Color display only
Indicates that the engine coolant temperature is
too highA buzzer also sounds.
P. 525
Color display onlyIndicates a malfunction in the vehicle’s charging
system
Immediately stop the vehicle in a safe place
and contact your Toyota dealer. Continuing
to drive the vehicle may be dangerous.
Color display only
(If equipped)
Indicates that the radar sensor is dirty or covered
with ice A buzzer also sounds.
Clean the sensor.
Color display only
(If equipped)
Indicates that the dynamic radar cruise control
system is unable to judge vehicle-to-vehicle dis-
tance
A buzzer also sounds.
Turn off snow mode.
If the windshield wipers are on, turn them
off or set them to a mode other than
“AUTO” (if equipped) or high speed wiper
operation.
(If equipped)
Indicates that the LDA (Lane Departure Alert)
system is suspended (The camera sensor tem-
perature is higher than the operation temperature
range)
A buzzer also sounds.
Restart the LDA after driving for a while.
(If equipped)
Indicates that a Blind Spot Monitor sensor or the
surrounding area on the bumper is dirty or cov-
ered with ice
A buzzer also sounds.
Clean the sensor and its surrounding area
on the bumper.
Warning messageDetails/Actions
Page 478 of 608

4787-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
(If equipped)
Indicates a malfunction in:
• The cruise control system; or
• The dynamic radar cruise control systemPress the “ON-OFF” button once to deactivate
the system, and then press the button again to
reactivate the system.
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
(If equipped)
Indicates a malfunction in the LDA (Lane Depar-
ture Alert) system
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
Color display only
(If equipped)
Indicates a malfunction in the PCS (Pre-Collision
system)
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
(If equipped)
Indicates a malfunction in the BSM (Blind Spot
Monitor) system
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
Color display only
Indicates abnormal engine oil pressure
A buzzer also sounds.
Immediately stop the vehicle in a safe place
and contact your Toyota dealer.
Indicates a malfunction in the AWD system A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
Warning messageDetails/Actions
(Flashes)
Page 488 of 608

4887-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
*: The hybrid system may not be restarted depending on the vehicle condi-tion.
Once
The power switch has been
turned off with the shift lever in
a position other than P.
Shift the shift lever to P.
Once
After the power switch has
been turned off with the shift
lever in a position other than P,
the shift lever has been shifted
to P.
Turn the power switch off.
Power was turned off due to the
automatic power off function.
Next time when starting
the hybrid system,
increase the engine speed
slightly and maintain that
level for approximately 5
minutes to recharge the
12-volt battery.
Con-
tinu-
ous
Indicates that the hybrid system
was stopped in an emergency
while driving
To restart the hybrid sys-
tem, shift the shift lever to
N and turn the power
switch to ON mode.
*
Once
Indicates that the power switch
has been pressed while driving
Except when emergency
stopping of the vehicle is
needed, immediately
release the power switch.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)
Page 492 of 608

4927-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body und er the vehicle while it is supported
by the jack.
●Do not start the engine or drive the vehicle while the vehicle is sup-
ported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●When lowering the vehicle, make su re that there is no-one near the
vehicle. If there are people nearby, warn them vocally before lowering.
Page 511 of 608

5117-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
WARNING
■When using the compact spare tire (vehicles with a compact spare
tire)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (vehicles with a compact
spare tire)
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
• ABS & Brake assist
•VDIM
•TRAC
• Cruise control (if equipped)
• Dynamic radar cruise control (if equipped)
• Pre-Collision System (if equipped) • EPS
• Automatic High Beam
(if equipped)
• LDA (Lane Departure Alert) (if equipped)
• Intuitive parking assist
(if equipped)
• Navigation system (if equipped)
Page 518 of 608
5187-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and
the power switch will turn to ON
mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal.
Vehicles with monochrome display:
Check that
is shown on the multi-information display.
Vehicles with color display:
Check that
and a message are shown on the multi-information
display.
Press the power switch.
In the event that the engine still c annot be started, contact your Toyota
dealer.
Starting the hybrid system
1
2
3
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