TABLE OF CONTENTS4
HIGHLANDER_HV_U (OM48F12U)5-1. Using the air conditioning
system and defogger
Front automatic air conditioning system ........ 328
Rear automatic air conditioning system ........ 335
Heated steering wheel/ seat heaters/
seat ventilators ................ 338
5-2. Using the interior lights Interior lights list ................ 341
• Interior lights ................. 342
• Personal lights .............. 342
5-3. Using the storage features
List of storage features...... 344
• Glove box...................... 345
• Console box .................. 345
• Bottle holders ................ 346
• Cup holders .................. 347
• Auxiliary boxes.............. 349
• Open tray ...................... 350
Luggage compartment features ........................... 351 5-4. Using the other interior
features
Other interior features........ 353
• Sun visors ..................... 353
• Vanity mirrors ................ 353
• Conversation mirror....... 354
• Clock ............................. 355
• Outside temperature display ........................... 355
• Power outlets ................ 356
• Rear sunshades ............ 359
• Armrest.......................... 360
• Coat hooks .................... 361
• Assist grips .................... 361
• Side table ...................... 362
Garage door opener .......... 363
Safety Connect .................. 370
Compass ........................... 376
5Interior features
5
1
8 7
6
5
4
3
2
HIGHLANDER_HV_U (OM48F12U)
9
6-1. Maintenance and careCleaning and protecting the vehicle exterior ................ 382
Cleaning and protecting the vehicle interior ................. 386
6-2. Maintenance Maintenance requirements ................... 389
General maintenance ........ 392
Emission inspection and maintenance (I/M)
programs ......................... 396
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 397
Hood.................................. 399
Positioning a floor jack ...... 401
Engine compartment ......... 402
12-volt battery ................... 410
Tires .................................. 415
Tire inflation pressure........ 425
Wheels .............................. 428
Air conditioning filter .......... 430
Electronic key battery ........ 432
Checking and replacing fuses ............................... 434
Light bulbs ......................... 438 7-1. Essential information
Emergency flashers ........... 454
If your vehicle has to be stopped in an
emergency....................... 455
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 456
If you think something is wrong ........................... 460
If a warning light turns on or a warning buzzer
sounds ............................. 461
If a warning message is displayed ......................... 470
If you have a flat tire .......... 490
If the hybrid system will not start ........................... 514
If the shift lever cannot be shifted from P ............... 516
If the electronic key does not operate properly ........ 517
If the 12-volt battery is discharged ....................... 520
If your vehicle overheats.... 525
If the vehicle becomes stuck ................................ 529
6Maintenance and care7When trouble arises
19Pictorial index
HIGHLANDER_HV_U (OM48F12U)Parking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 243
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 243
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 320
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 470
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 242
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Headlights/tail lights/daytime running lights . . . . . . . . . . . . . . . P. 244
Front fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 254
Wiper and washer switch . . . . . . . . . . . . . . . . . . . . . . . P. 255, 259
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255, 259
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 409
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 480
Emergency flasher switch . . . . . . . . . . . . . . . . . . . . . . . . . . P. 454
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 399
Tilt and telescopic steering lock release lever . . . . . . . . . . P. 173
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 173
Automatic air conditioning system . . . . . . . . . . . . . . . . . . . P. 328
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 328
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 330
Audio system
*
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 355
Power back door main switch . . . . . . . . . . . . . . . . . . . . . . . P. 136
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . . P. 263
*: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
4
5
6
7
8
9
10
11
12
13
14
24Pictorial index
HIGHLANDER_HV_U (OM48F12U)
■Interior
SRS airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 41
Floor mats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 28
Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 156
Head restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 169
Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 32
Console box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 345
Cup holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 347
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 158
Rear automatic air conditioning switches . . . . . . . . . . . . . . P. 335
Second seat heater switches
*1 . . . . . . . . . . . . . . . . . . . . . . P. 340
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 360
Side table
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 362
Rear seat entertainment system
*1, 2
1
2
3
4
5
6
7
8
9
10
11
12
851-2. Hybrid system
1
For safety and security
HIGHLANDER_HV_U (OM48F12U)
Hybrid system precautions
Take care when handling the hybrid system, as it contains a high
voltage system (about 650 V at maximum) as well as parts that
become extremely hot when the hybrid system is operating.
Obey the caution labels attached to the vehicle.
Caution label
Service plug
High voltage cables (orange)
Power control unit with DC/DC
converter
Hybrid battery (traction bat-
tery)Rear electric motor (traction
motor)
Front electric motor (traction
motor)
Air conditioning compressor1
2
3
4
5
6
7
8
2224-1. Before driving
HIGHLANDER_HV_U (OM48F12U)
●Note that when making a turn, the trailer wheels will be closer than
the vehicle wheels to the inside of the turn. Compensate by making
a wider than normal turning radius.
● Slow down before making a turn, in cross winds, on wet or slippery
surfaces, etc.
Increasing vehicle speed can destabilize the trailer.
● Take care when passing other vehicles. Passing requires consider-
able distance. After passing a vehicle, do not forget the length of
your trailer, and be sure you hav e plenty of room before changing
lanes.
● To maintain engine braking effici ency and charging system perfor-
mance when using engine braking, do not put the transmission in
D. If in the S mode, the transmission shift range position must be in
4 or lower.
● Instability happens more frequently when descending steep or long
downhill grades. Before descending, slow down and downshift. Do
not make sudden downshifts while descending steep or long down-
hill grades.
● Avoid holding the brake pedal down too long or applying the brakes
too frequently. This could cause th e brakes to overheat and result in
reduced braking efficiency.
● Due to the added load of the trailer, your vehicle’s engine may over-
heat on hot days (at temperatures over 85 F [30C]) when driving
up a long or steep grade. If t he engine coolant temperature gauge
indicates overheating, immediately turn off the air conditioning (if in
use), pull your vehicle off the road and stop in a safe spot.
( P. 525)
2404-2. Driving procedures
HIGHLANDER_HV_U (OM48F12U)
■Operation of the air conditioning system in Eco drive mode
Eco drive mode controls the heating/cooling operations and fan speed of the
air conditioning system to enhance fuel efficiency. (P. 328) To improve air
conditioning performance, adjust the fan speed or turn off Eco drive mode.
■ Automatic return to normal driving mode
If EV drive mode is selected, the driving mode will automatically return to nor-
mal mode when the hybrid system is turned off.
■ S mode
●When the shift range is 5 or lower, holding the shift lever toward “+” sets the
shift range to 6.
● To prevent the engine from over-revving, upshifting may automatically
occur.
■ When driving with cruise control or dynamic radar cruise control acti-
vated
Even when performing the following actions with the intent of enabling engine
braking, engine braking will not activate while driving in S mode and down-
shifting to 5 or 4 because cruise control or dynamic radar cruise control will
not be canceled. ( P. 266, 271)
■ If the shift lever cannot be shifted from P
P. 516
■ If S does not come on even afte r shifting the shift lever to S
This may indicate a malfunction in the hybrid transmission system. Have \
the
vehicle inspected by your Toyota dealer immediately.
(In this situation, the hybrid transmission will operate in the same as manner
as when the shift lever is in D.)
■ Downshift restriction warning buzzer
To help ensure safety and driving performance, downshifting operation may
sometimes be restricted. In some circumstances, downshifting may not be
possible even when the shift lever is operated. (The buzzer will sound twice.)
2904-5. Using the driving support systems
HIGHLANDER_HV_U (OM48F12U)
■Temporary cancelation of the LDA system functions
If any of the following occurs, the LDA system functions will be temporarily
canceled. The functions will resume after the necessary operating conditions
have returned.
● The turn signal lever is operated.
● The vehicle speed deviates from the operating range of the LDA system
functions.
● When the lane lines cannot be recognized while driving.
● When the lane departure warning function is activated.
The lane departure warning function will not operate again for a several sec-
onds after it has been activated, even if the vehicle leaves the lane again.
■ The lane departure warning
Depending on the audio system sound level or air conditioning fan noise
while the audio system or air conditioning system is in use, it may be difficult
to hear the warning sound.
■ After the vehicle has been parked in the sun
The LDA system may not be available and a warning message ( P. 478) will
be displayed for a while after driving has started. When the temperature in the
cabin decreases and the temperature around the camera sensor ( P. 286)
becomes suitable for its operation, the functions will begin to operate.
■ If there are lane markers on only one side of the vehicle
The lane departure warning will not operate for the side on which lane mark-
ers could not be recognized.