
HIGHLANDER_HV_U (OM48F12U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Interior featuresUsage of the interior features, etc.
6Maintenance
and careCaring for your vehicle and maintenance
procedures
7When trouble
arisesWhat to do in case of malfunction or emergency
8Vehicle
specificationsVehicle specifications, customizable features, etc.
9For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS2
HIGHLANDER_HV_U (OM48F12U)For your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 28
For safety drive ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ........................ 61
Child restraint systems ........ 62
Installing child restraints ...... 66
Exhaust gas precautions ..... 80
1-2. Hybrid system Hybrid system features ....... 81
Hybrid system precautions ....................... 85
1-3. Theft deterrent system Immobilizer system ............. 91
Alarm ................................... 93 2. Instrument cluster
Warning lights and indicators .................... 98
Gauge and meters ............. 103
Multi-information display (with monochrome
display) ............................ 107
Multi-information display (with color display)........... 111
Energy monitor/ consumption screen ........ 117
3-1. Key information Keys................................... 124
3-2. Opening, closing and locking the doors
Side doors ......................... 128
Back door .......................... 134
Glass hatch........................ 144
Smart key system .............. 148
3-3. Adjusting the seats Front seats......................... 156
Rear seats ......................... 158
Driving position memory ........................... 165
Head restraints .................. 169
1For safety and security
2Instrument cluster
3Operation of each
component

5
1
8 7
6
5
4
3
2
HIGHLANDER_HV_U (OM48F12U)
9
6-1. Maintenance and careCleaning and protecting the vehicle exterior ................ 382
Cleaning and protecting the vehicle interior ................. 386
6-2. Maintenance Maintenance requirements ................... 389
General maintenance ........ 392
Emission inspection and maintenance (I/M)
programs ......................... 396
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 397
Hood.................................. 399
Positioning a floor jack ...... 401
Engine compartment ......... 402
12-volt battery ................... 410
Tires .................................. 415
Tire inflation pressure........ 425
Wheels .............................. 428
Air conditioning filter .......... 430
Electronic key battery ........ 432
Checking and replacing fuses ............................... 434
Light bulbs ......................... 438 7-1. Essential information
Emergency flashers ........... 454
If your vehicle has to be stopped in an
emergency....................... 455
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 456
If you think something is wrong ........................... 460
If a warning light turns on or a warning buzzer
sounds ............................. 461
If a warning message is displayed ......................... 470
If you have a flat tire .......... 490
If the hybrid system will not start ........................... 514
If the shift lever cannot be shifted from P ............... 516
If the electronic key does not operate properly ........ 517
If the 12-volt battery is discharged ....................... 520
If your vehicle overheats.... 525
If the vehicle becomes stuck ................................ 529
6Maintenance and care7When trouble arises

12
HIGHLANDER_HV_U (OM48F12U)The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■
General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regard ing children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.

14
HIGHLANDER_HV_U (OM48F12U)
WARNING:
Explains something that, if not obeyed, could cause death or
serious injury to people.
NOTICE:
Explains something that, if not obeyed, could cause damage to
or a malfunction in the vehicle or its equipment.
Indicates operating or working procedures. Follow the steps
in numerical order.
Indicates the action (push-
ing, turning, etc.) used to
operate switches and other
devices.
Indicates the outcome of an
operation (e.g. a lid opens).
Indicates the component or
position being explained.
Means “Do not”, “Do not do
this”, or “Do not let this hap-
pen”.
Reading this manual
123

16
HIGHLANDER_HV_U (OM48F12U)
Pictorial index
Pictorial index
■
Exterior
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 128
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 128
Opening/closing the side windows. . . . . . . . . . . . . . . . . . . . . . P. 179
Locking/unlocking by using the mechanical key . . . . . . . . . . . P. 517
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 463, 472
Back door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 134
Locking/unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 128
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 463, 473
Glass hatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 144
Warning lights/warning messages . . . . . . . . . . . . . . . . . . P. 463, 474
Outside rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 177
Adjusting the mirror angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 177
Folding the mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 177
Driving position memory
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 165
Defogging the mirrors
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 330
Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 319
To prevent freezing (windshield wiper de-icer)
*. . . . . . . . . . . . P. 331
1
2
3
4
5

17Pictorial index
HIGHLANDER_HV_U (OM48F12U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 261
Refueling method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 261
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 535
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 415
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 540
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 319
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 415
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 490
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 399
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 399
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 536
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 525
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 473
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 244
Front fog lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 254
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 242
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 295
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 237
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 438, Watts: P. 543)
*: If equipped
9
10
11
12
13
14
15

18Pictorial index
HIGHLANDER_HV_U (OM48F12U)
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 229
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 229
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 455
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 514
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 485
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 237
Changing the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 237
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 456
When the shift lever does not move. . . . . . . . . . . . . . . . . . . . . P. 516
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 103
Reading the meters/adjusting the meter light . . . . . . . . . . . . . P. 103
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 98
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 461
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . P. 107, 111
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 107, 111
Energy monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 117
When a warning message or indicator is displayed . . . . . . . . . P. 4701
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3