Page 338 of 608

3385-1. Using the air conditioning system and defogger
HIGHLANDER_HV_U (OM48F12U)
Heated steering wheel/seat heaters/seat
ventilator s
: If equipped
The heated steering wheel and seat heaters heat the side grips
of the steering wheel and seats, respectively. Seat ventilators
maintain good airflow by blowing air from the seats.
WARNING
● Care should be taken to prevent injury if anyone in the following categories
comes in contact with the steering wheel and seats when the heater is on:
• Babies, small children, the elderly, the sick and the physically chal-
lenged
• Persons with sensitive skin
• Persons who are fatigued
• Persons who have taken alcohol or drugs that induce sleep (sleeping drugs, cold remedies, etc.)
● Observe the following precautions to prevent minor burns or overheating
• Do not cover the seat with a blanket or cushion when using the seat
heater.
• Do not use the seat heaters more than necessary.
NOTICE
● Do not put heavy objects that have an uneven surface on the seat and do
not stick sharp objects (needles, nails, etc.) into the seat.
● To prevent 12-volt battery discharge, do not use the functions when the
hybrid system is off.
Page 339 of 608
3395-1. Using the air conditioning system and defogger
5
Interior features
HIGHLANDER_HV_U (OM48F12U)
Turn the heated steering wheel
on/off
The indicator light comes on when
the heated steering wheel is oper-
ating.
The heated steering wheel will
automatically turn off after about 30
minutes.
■The heated steering wheel can be used when
The power switch is in ON mode.
■
Seat heaters
Turns the seat heater on
The indicator light comes on.
Adjusts the seat temperature
The further you move the dial
forward, the warmer the seat
becomes.
■
Seat heaters/ventilators Turns the seat heater on
The indicator light comes on.
The higher the number is, the
warmer the seat becomes.
Blows air from the seat
The indicator light comes on.
The higher the number is, the
stronger the airflow becomes.
Heated steering wheel
Front seat heaters and ventilators
1
2
1
2
Page 385 of 608

3856-1. Maintenance and care
6
Maintenance and care
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
●Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■ When using an automatic car wash (vehicles with rain-sensing wind-
shield wipers)
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wipers may operate and the wiper
blades may be damaged.
■ When using a high pressure car wash
Do not bring the nozzle tip close to boots (rubber or resin manufactured
cover), connectors or the following parts. The parts may be damaged if they
come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
Page 394 of 608
3946-2. Maintenance
HIGHLANDER_HV_U (OM48F12U)
Head restraints• Do the head restraints move smoothly andlock securely?
Indicators/buzzers• Do the indicators and buzzers function prop-erly?
Lights • Do all the lights come on?
Parking brake
• Does the parking brake move smoothly?
• When parked on a slope and the parking brake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com-
ing from the steering wheel.
ItemsCheck points
Page 455 of 608

4557-1. Essential information
7
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5
Page 459 of 608
4597-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear when the power switch is off.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the hybrid
transmission and AWD system.
(P. 228)
Page 467 of 608

4677-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
WARNING
■If both the ABS and the brake system warning lights remain on
Stop your vehicle in a safe place immediately and contact your Toyota
dealer. The vehicle will become extrem ely unstable during braking, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.
■ When the electric power steerin g system warning light comes on
The steering wheel may become extremely heavy.
If the steering wheel becomes heavie r than usual when operating, hold
firmly and operate using more force than usual.
■
If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could
cause a loss of vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust the tire
inflation pressure immediately.
●If the tire pressure warning light comes on even after tire inflation pres-
sure adjustment, it is probable that you have a flat tire. Check the tires.
If a tire is flat, change it with th e spare tire and have the flat tire
repaired by the nearest Toyota dealer.
●Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,
you could lose control of the steering wheel or the brakes.
■If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.
Page 479 of 608

4797-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
(If equipped)
Indicates that the LDA (Lane Departure Alert)
system cannot be used because the vehicle
speed is lower than approximately 32 mph (50
km/h)
Drive the vehicle at 32 mph (50 km/h) or
higher.
Indicates that the hybrid system was stopped
while driving
A buzzer also sounds.
Operate the steering wheel with more force
than usual.
Indicates that the power switch is turned off or
turned to ACCESSORY mode and the driver’s
door is opened while the lights are turned on
A buzzer also sounds.
Turn the lights off.
(If equipped)
Indicates that the moon roof or panoramic moon
roof is not fully closed (with the power switch off,
and the driver’s door open)
A buzzer also sounds.
Close the moon roof or panoramic moon
roof.
Monochrome display
Color display
Indicates a malfunction in the brake override sys-
tem
A buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
Warning messageDetails/Actions
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