2016 TOYOTA HIGHLANDER HYBRID service

3926-2. Maintenance
HIGHLANDER_HV_U (OM48F12U)
General maintenance
Listed below are the general maintenance items that should be
performed at the intervals specified in the “Owner’s Warranty
Information Booklet” or “Owner’s Manual Supplement/Sched-
uled Maintenance Guide”. It is recommended that any problem
you notice should be brought to the attention of your Toyota
dealer or qualified service shop for advice.
Engine compartment
ItemsCheck points
Brake fluidIs the brake fluid at the correct level? ( P. 408)
CoolantIs the coolant at the correct level? (P. 406)
Engine oilIs the engine oil at the correct level? (P. 403)
Exhaust systemThere should not be any fumes or strange
sounds.
Radiator/condenserThe radiator and condenser should be free from
foreign objects. (P. 407)
Washer fluidIs there sufficient washer fluid? (P. 409)

3966-2. Maintenance
HIGHLANDER_HV_U (OM48F12U)
The OBD system determines that a problem exists somewhere in the
emission control system. Your vehicle may not pass the I/M test and
may need to be repaired. Contact your Toyota dealer to service the
vehicle.
● When the 12-volt battery is disconnected or discharged
Readiness codes that are set duri ng ordinary driving are erased.
Also, depending on your driving habits, the readiness codes may
not be completely set.
● When the fuel tank cap is loose
The malfunction indicator lamp comes on indicating a temporary
malfunction and your vehicle may not pass the I/M test.
The error code in the OBD system will not be cleared unless the vehi-
cle is driven 40 or more times.
Contact your Toyota dealer to prepare the vehicle for re-testing.
Emission inspection an d maintenance (I/M)
programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnos tics) checks. The OBD system
monitors the operation of the emission control system.
If the malfunction indicator lamp comes on
Your vehicle may not pass the I/M test in the following situations:
When the malfunction indicator lamp still remains on after sev-
eral driving trips
If your vehicle does not pass the I/M test

4056-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)
6
Maintenance and care
WARNING
■Used engine oil
●Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so care
should be taken to avoid prolonged and repeated contact. To remove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground.
Call your Toyota dealer, service station or auto parts store for information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
●Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.

4246-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■Repairing or replacing tires, wheels, tire pressure warning valves,
transmitters and tire valve caps
●When removing or fitting the wheels, tires or the tire pressure warning
valves and transmitters, contact your Toyota dealer as the tire pres-
sure warning valves and transmitters may be damaged if not handled
correctly.
●Make sure to install the tire valve caps. If the tire valve caps are not
installed, water could enter the tire pressure warning valves and the
tire pressure warning valves could be bound.
●When replacing tire valve caps, do not use tire valve caps other than
those specified. The cap may become stuck.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 417)
■Driving on rough roads
Take particular care when driving on roads with loose surfaces or pot-
holes.
These conditions may cause losses in tire inflation pressure, reducing
the cushioning ability of the tires. In addition, driving on rough roads
may cause damage to the tires themselves, as well as the vehicle’s
wheels and body.
■If tire inflation pressure of e ach tire becomes low while driving
Do not continue driving, or your tires and/or wheels may be ruined.

4296-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F12U)
6
Maintenance and care
WARNING
■When replacing wheels
●Do not use wheels that are a different size from those recommended in
the Owner’s Manual, as this may result in a loss of handling control.
●Never use an inner tube in a leaking wheel which is designed for a
tubeless tire. Doing so may result in an accident, causing death or seri-
ous injury.
■When installing the wheel nuts
●Never use oil or grease on the wheel bolts or wheel nuts.
Oil and grease may cause the wheel nuts to be excessively tightened,
leading to bolt or disc wheel damage. In addition, the oil or grease can
cause the wheel nuts to loosen and the wheel may fall off, causing an
accident and resulting in death or serious injury. Remove any oil or
grease from the wheel bolts or wheel nuts.
NOTICE
■Replacing tire pressure warning valves and transmitters
●Because tire repair or replacement may affect the tire pressure warn-
ing valves and transmitters, make sure to have tires serviced by your
Toyota dealer or other qualified service shop. In addition, make sure to
purchase your tire pressure warning valves and transmitters at your
Toyota dealer.
●Ensure that only genuine Toyota wheels are used on your vehicle.
Tire pressure warning valves and transmitters may not work properly
with non-genuine wheels.
●Be sure to install the wheel nuts with
the tapered ends facing inward.
Installing the nuts with the tapered
ends facing outward can cause the
wheel to break and eventually cause
the wheel to come off while driving,
which could lead to an accident
resulting in death or serious injury.
Tapered
portion

456
HIGHLANDER_HV_U (OM48F12U)
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
●A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a whee l-lift type truck, use a towing
dolly. ( P. 457, 458)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck

5127-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
WARNING
■Replacing a flat tire
In cases such as when replacing tires, make sure to turn off the power
back door main switch ( P. 136). Failure to do so may cause the back
door to operate unintentionally if the power back door switch is acciden-
tally touched, resulting in hands and fingers being caught and injured.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in
their storage location to reduce the po ssibility of personal injury during a
collision or sudden braking.
NOTICE
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle.
The vehicle becomes lower when driving with the compact spare tire
compared to when driving with standard tires. Be careful when driving
over uneven road surfaces.
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■When replacing the tires (vehicles with a tire pressure warning sys-
tem)
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valves and transmit-
ters (vehicles with a tire pressure warning system)
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 417)

5458-1. Specifications
8
Vehicle specifications
HIGHLANDER_HV_U (OM48F12U)■
Recommendation of the use of low emissions gasoline
Gasolines containing oxygenates such as ethers and ethanol, as well as
reformulated gasolines, are available in some cities. These fuels are typically
acceptable for use, providing they meet other fuel requirements.
Toyota recommends these fuels, since the formulations allow for reduced
vehicle emissions.
■ Non-recommendation of the use of blended gasoline
●If you use gasohol in your vehicle, be sure that it has an octane rating no
lower than 87.
● Toyota does not recommend the use of gasoline containing methanol.
■ Non-recommendation of the use of gasoline containing MMT
Some gasoline contains an octane enhancing additive called MMT (Methylcy-
clopentadienyl Manganese Tricarbonyl).
Toyota does not recommend the use of gasoline that contains MMT. If fuel
containing MMT is used, your emission control system may be adversely
affected.
The malfunction indicator lamp on the instrument cluster may come on. If this
happens, contact your Toyota dealer for service.
■ If your engine knocks
●Consult your Toyota dealer.
● You may occasionally notice light knocking for a short time while accelerat-
ing or driving uphill. This is normal and there is no need for concern.
●
Use only gasoline containing up to 15%
ethanol.
DO NOT use any flex-fuel or gasoline
that could contain more than 15% etha-
nol, including from any pump labeled
E30, E50, E85 (which are only some
examples of fuel containing more than
15% ethanol).
DO NOT use gasoline
containing more than
15% ethanol.
(30% ethanol)
(50% ethanol)
(85% ethanol)