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Audio/Setup
. If another Bluetooth device is con-
nected when transferring contact data,
depending on the phone, the con-
nected Bluetooth device may need to
be disconnected.
. Depending on the type of Bluetooth
phone being connected, it may be
necessary to perform additional steps
on the phone.
For PBAP incompatible but OPP com-
patible Bluetooth phones
This operation cannot be performed while
driving.
1. Select
Download Contacts (Down-
load Contacts).
Select Download 1 Entry.
2. Transfer the contact data to the sys-
tem using a Bluetooth phone.
. This operation may be unnecessary
depending on the type of cellular
phone.
. To cancel this function, select
Can-
cel (Cancel).
3. Check that a confirmation screen is
displayed when the operation is complete. ! Deleting the contact data
1. Select
Delete All (Delete All).
2. Select
OK (OK) when the confirma-
tion screen appears.
Refer to “ By contacts list ” F 5-95.
NOTE For deleting data, all items are deleted.5-102
Page 358 of 594
What to do if... & Troubleshooting If there is a problem with the hands-free system or a Bluetooth device, first check the table below.
When using the hands-free system with a Bluetooth device Symptom Likely cause Solution Page
Cellular
phone This
system
The hands-free system or Bluetooth
device does not work. The connected device may not be a
compatible Bluetooth cellular phone. For USA customers, please visit
www.subaru.com for details. Outside of the
USA customers, contact your local dealer to
arrange a demonstration in order to confirm
whether or not the device can be paired with
the vehicle. * —
The Bluetooth version of the connected
cellular phone may be older than the
specified version. Use a cellular phone with Bluetooth version
1.1 or higher (recommended: Ver. 2.1 + EDR
or higher). * 5-83
*: For details, refer to the owner ’ s manual that came with the cellular phone. Audio/What to do if...
– CONTINUED –5-103
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Audio/What to do if...
When registering/connecting a cellular phone Symptom Likely cause Solution Page
Cellular
phone This
system
A cellular phone cannot be regis-
tered. An incorrect passcode was entered
on the cellular phone. Enter the correct passcode on the cellular phone. * —
The registration operation has not
been completed on the cellular phone
side. Complete the registration operation on the cellular
phone (approve registration on the phone). * —
Old registration information remains
on either this system or the cellular
phone. Delete the existing registration information from
both this system and the cellular phone, then
register the cellular phone you wish to connect to
this system. *5-84
A Bluetooth connection cannot be
made. Another Bluetooth device is already
connected. Manually connect the cellular phone you wish to
use to this system. — 5-84
Bluetooth function is not enabled on
the cellular phone. Enable the Bluetooth function on the cellular phone. * —
Automatic Bluetooth connection on
this system is set to off. Set automatic Bluetooth connection on this system
to on when the ignition switch is turned to the “ ACC ”
or “ ON ” position. — 5-84
“ Unable to dial. Please check your
phone. (Unable to dial. Please
check your phone.) ” Bluetooth function is not enabled on
the cellular phone. Enable the Bluetooth function on the cellular phone. * —
Old registration information remains
on either this system or the cellular
phone. Delete the existing registration information from
both this system and the cellular phone, then
register the cellular phone you wish to connect to
this system. * 5-84
*: For details, refer to the owner ’ s manual that came with the cellular phone.5-104
Page 360 of 594

When making/receiving a call Symptom Likely cause Solution Page
Cellular
phone This
system
A call cannot be made/received. Your vehicle is in a “ No Service (No
Service) ” area. Move to where “ No Service (No Service) ” no
longer appears on the display. — —
When using the phonebook Symptom Likely cause Solution Page
Cellular
phone This
system
Phonebook data cannot be trans-
ferred manually. The profile version of the connected
cellular phone may not be compatible
with transferring phonebook data. For USA customers, please visit
www.subaru.com for details. Outside of the
USA customers, contact your local dealer to
arrange a demonstration in order to confirm
whether or not the device can be paired with
the vehicle. * —
Transfer operation on the cellular phone
has not completed. Complete transfer operation on the cellular
phone (approve transfer operation on the
phone). * —
Phonebook data cannot be edited. Editing function is not available on this
system. —— 5-102
*: For details, refer to the owner ’ s manual that came with the cellular phone. Audio/What to do if...
– CONTINUED –5-105
Page 361 of 594
Audio/What to do if...
In other situations Symptom Likely cause Solution Page
Cellular
phone This
system
Even though all conceivable mea-
sures have been taken, the symptom
status does not change. The cellular phone is not close enough
to this system. Bring the cellular phone closer to this system. ——
The cellular phone is the most likely
cause of the symptom. Turn the cellular phone off, remove and
reinstall the battery pack, and then restart the
cellular phone. * —
Enable the cellular phone ’ s Bluetooth con-
nection. * —
Stop the cellular phone ’ s security software
and close all applications. * —
Before using an application installed on the
cellular phone, carefully check its source and
how its operation might affect this system. * —
*: For details, refer to the owner ’ s manual that came with the cellular phone.5-106
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Voice command system op-
eration & Voice command system The voice command system enables the
audio, hands-free systems, etc. to be
operated using voice commands.
Refer to the “ Command list ” F 5-110 for
samples of voice commands.
! Using the voice command system
! Steering switch
& 1
Talk switch
. Press the talk switch to start the voice
command system.
. To cancel voice recognition, press and
hold the talk switch. ! Microphone
Type A
Type B
. It is unnecessary to speak directly into
the microphone when giving a command. NOTE . Wait for the confirmation beep be-
fore speaking a command.
. Voice commands may not be recog-
nized if:
– Spoken too quickly.
– Spoken at a low or high volume.
– The roof or windows are open.
– Passengers are talking while
voice commands are spoken.
– The air conditioning speed is set
high.
– The air conditioning vents are
turned towards the microphone.
. In the following conditions, the sys-
tem may not recognize the command
properly and using voice commands
may not be possible:
– The command is incorrect or
unclear. Note that certain words,
accents or speech patterns may be
difficult for the system to recognize.
– There is excessive background
noise, such as wind noise. Audio/Voice command system operation
– CONTINUED –5-107
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Audio/Voice command system operation
! Voice command system operation
1. Press the talk switch.
. After the voice command top screen
has been displayed, speech guidance
will commence.
NOTE When the voice command mode is
audio mode, voice guidance for the
voice command system can be skipped
by pressing the talk switch. 2. Say the command.
. Say “ Help ” or “ Phone ” .
. Say “ Audio ” .
. Commands related with each func-
tion are displayed on the screen of the
each function tab. Some commonly used commands are displayed on the
screen of the main tab. Even if any tab
is selected, all commands can be
operated.
. Saying
Help (Help) prompts gui-
dance to offer examples of commands
and operation methods.
. To cancel voice recognition, select
“ 6 ” , or press and hold the talk switch.
NOTE If the system does not respond or the
confirmation screen does not disap-
pear, press the talk switch and try
again.
! Voice command example: Call
name
1. Press the talk switch.
2. Say
“ Call ” .
. A confirmation screen will be dis-
played showing the recognition re-
sults. If multiple matching items are
found, a selection screen will be
displayed. Say
“ ” or select
the number.
NOTE
. In the same manner as it is dis-
played on the screen, “ Call
tacts> ” (Call ), after saying5-108
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“
Call a contact ” say the name of a
contact. For example:
“ Call a contact ” ,
“
John Smith ” or“ Call a contact ” ,
“
Mary Davis ”
. Short or abbreviated names in the
contacts list may not be recognized.
Change names in the contacts list to
full names.
. Sometimes a voice recognition re-
sult confirmation screen will be dis-
played. After confirming the result, say
“ Ye s ” or“ No ” .
. When the system recognizes multi-
ple names from the contacts list, a
name candidate list will be displayed
on the screen. If the desired name is
not displayed on the top of the screen,
say or select the number of the name
from the candidate list (number 1,
number 2, etc.) to select a name from
the candidate list.
. When a contact has multiple phone
numbers registered in the contacts list,
a candidate list will be displayed. If the
desired phone number is not displayed
on the top of the screen, say or select
the number of the desired phone
number from the candidate list (num-
ber 1, number 2, etc.) to select a phone
number from the candidate list. ! Voice command example: Dial
number
1. Press the talk switch.
2. Say the phone number.
. In the same manner as it is dis-
played on the screen, “ Dial ”
(Dial ), after saying
“ Dial a
number ”
say the phone number.
. Say the phone number one digit at a
time.
For example, if the phone number is
2345678:
Say
“ two three four five six seven
eight ”
Do not say“ twenty three forty five
sixty seven eight ”
Calling to the following phone numbers
– 3 digit numbers (911, 411, 611)
– 7 digit numbers (Local phone num-
bers)
– 10 digit numbers (Area code +
Local phone number)
– 11 digit phone numbers (1 + Area
code + Local phone number)
. As the system cannot recognize
additional numbers, say the complete
number without stopping. Calling to other phone numbers
3. Say
“ Call ” or press the switch on
the steering wheel.
. When the system recognizes multi-
ple phone numbers, a phone number
candidate list will be displayed on the
screen. Pressing the
switch on the
steering wheel makes a call to the top
entry on the list. If the desired phone
number is not displayed on the top of
the screen, say the number of the
desired phone number from the candi-
date list to select a phone number from
the candidate list.
! Casual speech recognition
Due to natural language speech recogni-
tion technology, this system enables re-
cognition of a command when spoken
naturally. However, the system cannot
recognize every variation of each com-
mand. In some situations, it is possible to
omit the command for the procedure and
directly state the desired operation. Not all
voice commands are displayed in the
function menu. Audio/Voice command system operation
– CONTINUED –5-109