Problems with the windshield wipers
ProblemPossible causes/consequences and0050Solutions
The windshield wipers
do not stop or continue
wiping with the same
speed regardless of a
change in position.The combination switch or rain sensor is malfunctioning.
XStop the vehicle, paying attention to traffic conditions as you
do so and switch off the engine.
XFor safety reasons, you should remove the key from the ignition
lock and open the driver's door.
XTurn the key to position1in the ignition lock. Then try to start
the engine again.
XHave the windshield wipers checked at a qualified specialist
workshop.
The windshield wipers
are jammed.Leaves or snow, for example, may be obstructing the windshield
wiper movement. The wiper motor has been deactivated.
XStop the vehicle, paying attention to traffic conditions as you
do so and switch off the engine.
XFor safety reasons, you should remove the Smart Key from the
ignition lock.
XRemove the cause of the obstruction.
XSwitch the windshield wipers on again after 30 seconds.
The windshield wiper
has stopped in the mid-
dle of the windshield.The windshield wiper drive has stopped for safety reasons.
XHave the windshield wipers checked at a qualified specialist
workshop.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist
workshop.
78Windshield wipers
>> Lights and windshield wipers.
or parts of the engine that heat up. There is
a risk of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials
in the engine compartment or in the exhaust
system.
!Do not depress the accelerator when
starting the engine.
iDuring a cold start, the engine runs at
higher speeds to enable the catalytic con-
verter to reach its operating temperature.
The sound of the engine may change during
this time.
Manual transmission
XDepress the brake pedal and keep it
depressed.
XDepress the clutch pedal fully.
XShift to neutral.
Automatic transmission
XShift the transmission to position P
(Ypage 92).
The transmission position display in the
multifunction display shows P
(
Ypage 92).
iYou can start the engine in transmission
positions Pand N.
In order to start the engine in transmission
position Nyou must depress the brake pedal
and keep it depressed.
Starting procedure
XTurn the key to position 3in the ignition
lock (Ypage 87) and release it as soon as the
engine is running.
Pulling away
General notes
GWARNING
Vehicles with automatic transmission:
If the engine speed is above the idling
speed and you engage transmission posi-
tion Dor R, the vehicle could pull away
suddenly. There is a risk of an accident.
When engaging transmission position Dor
R, always firmly depress the brake pedal
and do not simultaneously accelerate.
!Vehicles with manual transmission:
change gear in good time and avoid spin-
ning the wheels. You could otherwise dam-
age the vehicle.
!Release the parking brake before driving
off. The parking brake can otherwise over-
heat, malfunction and wear out quickly.
Accelerate gently when pulling away.
The vehicle locks centrally once you have
pulled away.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 55).
Vehicles with automatic transmission: you
can only shift the transmission from position
P to the desired transmission position if:
Rthe ignition is switched on
Ryou depress the brake pedal and keep it
depressed and
Ryou press release button on the selector
lever (Ypage 92).
Only then is the shift lock released.
iVehicles with automatic transmission:
transmission shifts take place at higher
engine speeds after a cold start. This helps
the catalytic converter to reach its oper-
ating temperature more quickly.
Hill start assist
Hill start assist helps you when pulling away forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
GWARNING
After a short time, hill start assist will no
longer brake your vehicle and it could roll
88Driving
>> Driving and parking.
Problems with the engine
ProblemPossible causes/consequences and0050Solutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
XSwitch off the engine before attempting to start the engine
again (Ypage 101).
XTry to start the engine again (Ypage 87). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 168).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two
minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not run-
ning smoothly and is
misfiring.There is a malfunction in the engine electronics or in a mechan-
ical component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
XHave the cause rectified immediately at a qualified specialist
workshop.
The coolant tempera-
ture exceeds 230 ‡
(110 †). The red coolant
temperature warning
lamp comes on while the
engine is running. A
warning tone also
sounds. The Stop
Switch Off Enginemessage appears.
The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 153). Observe the warning notes
as you do so and add coolant if necessary.
90Driving
>> Driving and parking.
Transmission positions
0045Park position
This prevents the vehicle from
rolling away when stopped.
Only shift the transmission into
positionP(
Ypage 92) when the
vehicle is stationary. The parking
lock should not be used as a brake
when parking. Always apply the
parking brake in addition to the
parking lock in order to secure the
vehicle.
The key can only be removed if the
transmission is in position P. If
the SmartKey is removed from the
ignition lock, the selector lever is
locked.
In the event of a malfunction of the
vehicle's electronics, the trans-
mission may lock. Information on
manually disconnecting the selec-
tor lever lock (
Ypage 97).
Have the vehicle electronics
checked immediately at a quali-
fied specialist workshop.
0046Reverse gear
Only shift the transmission into
position Rwhen the vehicle is sta-
tionary.
0044Neutral
Do not shift the transmission to N
while driving. Otherwise, the
automatic transmission could be
damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the parking brake and
brake pedal will allow you to move
the vehicle freely, e.g. to push it or
tow it away.
If esp
®is deactivated or faulty:
shift the transmission to position
N if the vehicle is in danger of
skidding, e.g. on icy roads.
!Rolling in neutral Ncan dam-
age the drive train.
003ADrive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
Rthe selected drive program:
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Automatic transmission93
>> Driving and parking.
Z
Problems with the transmission
ProblemPossible causes/consequences and0050Solutions
The transmission has
problems shifting
gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration abil-
ity is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged.The transmission is in emergency mode.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionD.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Manually releasing the selector lever
lock
You can manually release the selector level
lock in the event of an electrical malfunc-
tion. This is the case, for example, when you
want to release the parking brake while tow-
ing away the vehicle and then apply it again.
!Do not use any sharp-edged objects to
prise out the cover from the center console.
Otherwise, the cover or the center console
could be damaged.
XApply the parking brake.
XPrise out cover 0043at lower edge 0044with a
flat, blunt object (e.g. a screwdriver wrap-
ped in cloth).
XPull cover 0043in the direction of the arrow.
XPull yellow release 0087behind the trim up
and simultaneously press release button 0085
on the selector lever.
XShift the selector lever to Nor P.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating
before refueling.
Refueling97
>> Driving and parking.
Z
XCompletely insert the filler neck of the
fuel pump nozzle into the tank, hook in
place and refuel.
XOnly fill the tank until the pump nozzle
switches off.
iDo not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
iClose the fuel filler flap before locking
the vehicle.
iIf you are driving with the fuel filler cap
open, the 00B6reserve fuel warning lamp
flashes. A message appears in the multi-
function display (
Ypage 125).
In addition, the 00B9Check Engine warning
lamp may light up (
Ypage 136).
For further information on warning and
indicator lamps in the instrument cluster,
see (
Ypage 136).
Refueling99
>> Driving and parking.
Z
more quickly and protecting them against
corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may form on the brake discs and brake
pads. This can result in a significantly lon-
ger braking distance.
RBrake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up
in the instrument cluster and
Ryou hear a warning tone while the engine
is running
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. Consult a qualified specialist work-
shop to arrange this.
!A function or performance test should
only be carried out on a 2-axle dynamome-
ter. If you wish to operate the vehicle on
such a dynamometer, please consult a
qualified specialist workshop in advance.
You could otherwise damage the drive train
or the brake system.
!As the ESP®system operates automati-
cally, the engine and the ignition must be
switched off (the SmartKey must be in posi-
tion 0or 1in the ignition lock) if:
Rthe parking brake is tested using a brake
dynamometer (maximum 10 seconds).
Rthe vehicle is towed with the front axle
raised.
Braking triggered automatically by ESP
®
may seriously damage the brake system. All checks and maintenance work on the brake
system must be carried out at a qualified
specialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function-
ality of your brakes at regular intervals.
When having brake pads/linings fitted, smart
recommends that you only use those which are
approved for smart vehicles or are of an
equivalent quality standard. Brake pads/
linings which have not been approved for
smart vehicles or which are not of an equiv-
alent quality could affect your vehicle's
operating safety.
smart recommends that you only use brake
fluid which is approved for smart vehicles or
is of an equivalent quality standard. Brake
fluid which has not been approved for smart
vehicles or which
is not of an equivalent
quality could affect your vehicle's operating
safety.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or in conditions in which hydroplaning may
occur, you must drive in the following man-
ner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements
Rbrake carefully.
Driving on flooded roads
!Bear in mind that vehicles traveling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
Failure to observe these notes may result in damage to the engine, electrical systems
and transmission.
104Driving tips
>> Driving and parking.
Engine
Display messagesPossible causes/consequences and0050Solutions
00B9
Reduced Power SeeOperator's Manual
The engine is running in emergency mode. For example, the fuel
injection may be faulty.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
iIn some states, you must immediately visit a qualified spe-
cialist workshop as soon as the yellow Check Engine warning
lamp lights up. This depends on the locally applicable legal
requirements. If in doubt, check whether such legal regulations
apply in the state in which you are currently driving.
00EF
Malfunction VisitWorkshop
The battery monitoring is malfunctioning.
XVisit a qualified specialist workshop.
00EF
StopSeeOperator'sManual
The battery is not being charged.
Possible causes are:
Ra defective alternator
Ra torn poly-V-belt
Ra malfunction in the electronics
XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
!Do not continue driving. The engine could otherwise overheat.
XSecure the vehicle against rolling away (Ypage 100).
XConsult a qualified specialist workshop.
00B3
Stop Switch OffEngine
The oil pressure is too low. There is a risk of engine damage.
XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 100).
XCheck the oil level (Ypage 150).
XIf necessary, add engine oil (Ypage 150).
Information on approved engine oils can also be obtained from any
qualified specialist workshop.
124Display messages
>> On-board computer and displays.