2016 SMART FORTWO maintenance

Let the fun begin!
We urge you to read it carefully and famili-
arize yourself with the vehicle before driv-
ing. For your own safety and a longer vehiclelife, follow the instructions and warning
notices in this manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others.
This Operator's Manual provides information
on the most important functions of your vehi-
cle.
The equipment or product designation of your
vehicle may vary depending on:
RModel
ROrder
RCountry specification
RAvailability
The illustrations in this manual show a left-
hand-drive vehicle. On right-hand-drive
vehicles, the layout of components and con-
trols differs accordingly.
smart is constantly updating its vehicles to
the state of the art.
smart therefore reserves the right to intro-
duce changes in the following areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions
and illustrations.
The following are integral components of the
vehicle:
ROperator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep printed copies of the documents in the
vehicle at all times. If you sell the vehicle,
always pass the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
4535841703
É4535841703SËÍ

Index............................................ 3
Introduction................................. 16
At a glance................................... 22
Safety.......................................... 29
Opening and closing.......................51
Seats, steering wheel and mirrors ......61
Lights and windshield wipers ...........67
Climate control ............................. 79
Driving and parking.......................86
On-board computer and displays ......109
Stowage and features .....................142
Maintenance and care ....................149
Breakdown assistance ....................161
Wheels and tires........................... 177
Technical data............................. 204
2Contents

Battery (vehicle)Charging ................................ 166
Display message ......................1 24
Important safety notes ............... 164
Jump starting .......................... 168
Warning and indicator lamps ...... 137
Belt
see Seat belts
Blower
see Climate control
Brake fluid
Display message ..................... .120
Notes .................................... .210
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Changing bulbs .........................7 3
Display message ....................... 128
Brake lights
Display message (color display) .. 128
Brakes
ABS ......................................... 47
Brake fluid (notes) .................. .210
EBD ........................................5 0
Important safety notes ............... 103
Maintenance ............................ 104
Parking brake ..........................1 01
Riding tips .............................1 03
Warning lamp .......................... 132
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Replacing bulbs
C
Calling up a malfunctionsee Display messages
Car
see Vehicle
Car key
see SmartKey
Car wash
see Care
Care
Car wash .................................1 55Carpets .................................. 160
Display .................................. 158
Exhaust pipe ........................... 158
Exterior lights ........................ 158
Gear or selector lever ............... 159
General notes ..........................1
54
Interior ................................. 158
Matte finish ............................ 156
Paint ..................................... 156
Panoramic roof ........................ 157
Plastic trim ............................ 158
Power washer ........................... 155
Roof lining ............................. 160
Seat belt ................................ 159
Seat cover ...............................1 59
Sensors .................................. 158
Steering wheel ......................... 159
Washing by hand ....................... 155
Wheels ................................... 157
Windows ................................. 157
Wiper blades ........................... 157
Center console .............................. 26
Central locking
Locking/unlocking (SmartKey) ......5 1
Changing bulbs
Brake lamps .............................. 73
Front fog lamp .......................... 72
High-beam headlamps ................. 72
Low-beam headlamps .................. 72
Rear fog lamp ........................... 73
Reversing lamps ........................ 73
Tail lamps ............................... 73
Turn signals (front) ................... 72
Turn signals (rear) .................... 73
Child seat
Forward-facing restraint sys-
tem .........................................4 5
On the front-passenger seat .........4 5
Rearward-facing restraint sys-
tem ......................................... 45
Top Tether ............................... 44
Children
Restraint systems ...................... 43
Special seat belt retractor .......... 43
Cleaning
see Care
Climate control
Automatic climate control ........... 80
4Index

Tire size (data) ....................... 200
Tire size designation, load-
bearing capacity, speed rating ... 191
Tire tread ...............................178
Tire tread (definition) .............. 196
Total load limit (definition) ...... 196
Traction .................................1 90
Traction (definition) ................ 196
Tread wear .............................. 190
Uniform Tire Quality Grading
Standards ............................... 189
Uniform Tire Quality Grading
Standards (definition) .............. 194
Wear indicator (definition) ....... 196
Wheel and tire combination ....... 202
Wheel rim (definition) .............. 195
see Flat tire
Tool
see Vehicle tool kit
Top Tether .................................... 44
Total distance recorder
Setting the display unit .............1 16
Tow-starting
Emergency engine starting ......... 172
Important safety notes ............... 170
Towing away
Important safety guidelines .......1 70
Installing the towing eye ........... 171
Removing the towing eye ............ 171
With both axles on the ground ...... 171
With the rear axle raised ........... 171
Transmission
see Automatic transmission
see Manual transmission
Transmission position display .........92
Transporting the vehicle ................ 172
Trip computer (on-board computer) ... 112
Trip meter
Setting the display unit .............1 16
Setting the display units ........... 116
Trip odometer
Calling up .............................. 112
Trunk
Fitting the cover ..................... 144
Installing/removing the cover ....1 45
see Tailgate
Trunk (front)
see Service cover Turn signals
Changing bulbs (front) ................ 72
Changing bulbs (rear) ................. 73
Switching on/off ....................... 68
Turn signals
see Turn signals
Two-way radio
Frequencies ............................ 204
Installation ............................ 204
Transmission output (maximum) .. 204
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking .................. 55
From inside the vehicle (central
unlocking button) ...................... 54
V
VehicleCorrect use .............................. 20
Data acquisition ....................... 20
Electronics malfunction (dis-
play message) .......................... 130
Electronics malfunction (warn-
ing lamp) ................................ 141
Equipment ................................ 17
Loading .................................. 185
Locking (in an emergency) ........... 55
Locking (SmartKey) .................... 51
Lowering ................................ 200
Maintenance ............................. 17
Parking for a long period .......... 102
Pulling away ............................. 88
Raising .................................. 197
Reporting problems ................... 20
Securing from rolling away ........ 197
Tow-starting ........................... 170
Towing away ............................ 170
Transporting ........................... 172
Unlocking (in an emergency) ........ 55
Unlocking (SmartKey) ................. 51
Vehicle data ........................... 212
Vehicle battery
see Battery (vehicle)
Vehicle data ................................ 212
14Index

as well as accessories relevant to safety
which have not been approved by smart. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Use only gen-
uine smart parts or parts of equal quality.
Only use tires, wheels and accessories that
have been specifically approved for your
vehicle.
Genuine smart parts are subject to strict
quality control. Each part has been specially
developed, manufactured or selected for
smart vehicles and fine-tuned for them.
Therefore, only genuine smart parts should be
used.
More than 300,000 different genuine smart
parts are available for smart models.
All smart centers maintain a supply of genu-
ine smart parts for necessary service and
repair work. In addition, strategically loca-
ted parts delivery centers provide quick and
reliable parts service.
Always specify the vehicle identification
number (VIN) (
Ypage 205) when ordering gen-
uine smart parts.
Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are pos-
sible. Bear in mind that your vehicle may not
feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
smart center.
The Operator's Manual and Maintenance Book- let are important documents and should be
kept in the vehicle.
Service and vehicle operation
Warranty
The smart USA Warranty booklet (USA only) or
the Warranty booklet (Canada only) contains
detailed information about the warranties
covering your smart, including:
Rsmart USA Limited Warranty (USA only
RNew Vehicle Limited Warranty (Canada
only)
REmission System Warranty
REmission Performance Warranty
Rwarranty against perforation through cor-
rosion
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
Rsmartmove Assistance (Canada only)
RState warranty enforcement laws (Lemon
Laws)
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always bring the Service and Warranty Infor-
mation Booklet with you when bringing the
vehicle to an authorized smart center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The smartmove Assistance (Canada) and smart
1 service (USA) Program provides factory
trained technical help in the event of a
breakdown. Calls to the toll-free Roadside
Assistance number
1-800-762-7887 (in USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer Assis-
tance Representatives 24 hours a day, 365 days
a year. In accordance with standard program
guidelines, Roadside Assistance provides
vehicle service up to a reasonable distance
from the next paved road. We will make every
effort to assist in a breakdown situation;
however, the accessibility of your vehicle
>> Introduction.17
Z

will be determined by our authorized smart
center technical help or the tow service pro-
vider on a case-by-case basis. Additional
charges may be applicable for a breakdown
location determined not to be a reasonably
accessible roadside location as determined
by our authorized technician and tow service
provider.
For additional information refer to the smart
Roadside Assistance Program brochure (USA)
or the Warranty Booklet (Canada) in your vehi-
cle literature portfolio.
Change of address or change of owner-
ship
In the USA: If you change your address, be sure
to send in the “Information Change Card”
found in the Warranty Information Booklet.
In Canada: If you change your address, be sure
to send in the “Change of Address Notice”
found in the Warranty Booklet, or simply call
the Customer Service at 1-800-387-0100.
Maintaining your current address informa-
tion with smart will enable us to contact you
should important new information about the
vehicle, such as recalls, become available.
If you sell your smart, please leave all liter- ature with the vehicle to make it available to
the next operator.
In the USA: If you bought this vehicle used, be
sure to send in the “Information Change Card”
found in the Warranty Information Booklet.
In Canada: If you bought this vehicle used, be
sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100.
Operating your vehicle outside the USA
or Canada
When you are abroad with your vehicle,
observe the following points:
RService facilities or replacement parts
may not be readily available.
RUnleaded gasoline for vehicles with cata-
lytic converters may not be available; the use of leaded fuels will damage the cata-
lysts.
RGasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an
accident.
Always have the prescribed service/main-
tenance work as well as any required
repairs carried out at a qualified special-
ist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system. There
is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components,
their software as well as wiring can impair
their function and/or the function of other
networked components. In particular, sys-
tems relevant to safety could also be affec-
ted. As a result, these may no longer func-
tion as intended and/or jeopardize the
operating safety of the vehicle. There is an increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software.
You should have all work to electrical and
18>> Introduction.

requirements of the next emissions test dur-
ing the main inspection.
Qualified specialist workshop
A smart center is a qualified specialist
workshop. It has the necessary specialist
knowledge, tools and qualifications to cor-
rectly carry out the work required on your
vehicle. This is especially the case for work
relevant to safety.
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
a smart center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifi-
cations
Rwork on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dan-
gers. Leave warning stickers in position.
Observe the following information when
driving your vehicle:
Rthe safety notes in this manual
Rthe Technical Data section in this manual
Rtraffic rules and regulations
Rlaws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe
may affect its safe operation, we urge you to
immediately contact an authorized smart
center to have the problem diagnosed and
corrected if required. Do not drive the vehi-
cle if you believe it may not be safely oper-
ated. If the matter is not handled to your sat-
isfaction, please discuss the problem with
the smart center management, or if necessarycontact us at one of the following addresses:
In the USA Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645
In Canada
Customer Relations Department
98 Vanderhoof Avenue
Mercedes-Benz Canada, Inc.
Toronto, Ontario M4G 4C9
QR codes for rescue card
The QR codes are secured in the fuel filler
flap and on the opposite side on the B-pillar.
In the event of an accident, rescue services
can use the QR code to quickly find the appro-
priate rescue card for your vehicle. The cur-
rent rescue card contains the most important
information about your vehicle in a compact
form, e.g. the routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data recording
This vehicle is capable of recording diag-
nostic information relating to vehicle oper-
ation, malfunctions, and user settings. This
may include information about the perform-
ance or status of various systems, including
but not limited to, engine, throttle, steering
or brake systems, that is stored and can be
read out with suitable devices, particularly
when the vehicle is serviced. The data
obtained is used to properly diagnose and
service your vehicle or to further optimize
and develop vehicle functions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record data that will assist in understand-
ing how a vehicle’s systems performed in cer-
tain crash or near crash-like situations, such
as during air bag deployment or when hitting
a road obstacle. The EDR is designed to record
20>> Introduction.

Useful information
i
This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's Man- ual. Country-specific differences are pos-
sible. Bear in mind that your vehicle may
not feature all functions described here.
This also applies to safety-relevant sys-
tems and functions.
iRead the information on qualified spe-
cialist workshops: (Ypage 20).
Overview of climate control systems
General notes
Observe the settings recommended on the fol- lowing pages. The windows could otherwise
fog up.
To prevent the windows from fogging up:
Rswitch off climate control only briefly
Rswitch on air-recirculation mode only
briefly
Rswitch on the cooling with air dehumidi-
fication function
Rswitch on the defrost windshield function
briefly, if required
Automatic climate control regulates the tem-
perature and the humidity of the vehicle
interior. It also filters undesirable substan-
ces out of the air.
Automatic climate control is only available
when the engine is running. Optimum opera-
tion is only achieved with the side windows
closed.
iWhen the weather is warm, ventilate the
vehicle for a brief period. This will speed up the cooling process, and the desired
vehicle interior temperature will be
reached more quickly.
iThe integrated filter filters out most
particles of dust and pollen. It also
reduces odors. A clogged filter reduces the
amount of air supplied to the vehicle inte-
rior. For this reason, you should always
observe the interval for replacing the fil- ter, which is specified in the Maintenance
Booklet. As it depends on environmental conditions, e.g. heavy air pollution, the
interval may be shorter than stated in the
Maintenance Booklet.
Overview of climate control systems79
>> Climate control.