2016 SMART FORTWO maintenance

Information on the type of service and ser-
vice intervals (see the separate Maintenance
Booklet).
For further information inquire at any smart
center or look under
http://www.smartUSA.com (only USA).
iThe service display does not show any
information on the engine oil level.
Observe the notes on the engine oil level
(
Ypage 150).
Whenever a service is due, this is shown
approximately 30 days or 1500 km (1000 miles)
beforehand. After starting the engine, a ser-
vice message appears in the instrument clus-
ter display for a few seconds; see the follow-
ing example.
Next
Servicein.. Daystogether with the
0099 or009A symbol. If the service due date
has been exceeded, Service Due .. Days
Ago.
The symbol shows the type of service. 0099
stands for a minor service and 009Afor a
major service.
The service display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:
XNote down the service due date in the ser-
vice display before disconnecting the bat-
tery.
or
XAfter reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
Hiding a service message
XPress the 0076button on the multifunction
steering wheel.
Calling up the service display
XSwitch on the ignition.
XPress the 0063or0064 button on the steer-
ing wheel to select the MessagesandSer‐vicemenu.
The service display shows when the service
is due.
Information about Service
Resetting the service display
!Have service work carried out as descri-
bed in the Maintenance Booklet. This may
otherwise lead to increased wear and dam-
age to the major assemblies or the vehicle.
A qualified specialist workshop, e.g. a smart center, will reset the service interval dis-
play after the service work has been carried
out. You can also obtain further information
on maintenance work, for example.
Special service requirements
The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions
or increased loads, for example:
Rregular city driving with frequent inter-
mediate stops
Rif the vehicle is primarily used to travel
short distances
Rfor frequent operation in mountainous ter-
rain or on poor road surfaces
Rif the engine is often left idling for long
periods
In these or similar operating conditions,
have, for example, the air filter, engine oil
and oil filter changed more frequently. The
tires must be checked more frequently if the
vehicle is operated under increased loads.
You can obtain further information at a
qualified specialist workshop, e.g. a smart
center.
Driving abroad
An extensive smart service network is also
available in other countries. For further
information inquire at any smart center.
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
154Care
>> Maintenance and care.

!For cleaning your vehicle, do not use any
of the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, partic-
ularly after having cleaned the wheels with
wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition
for retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by smart.
Exterior care
Automatic car wash
GWARNING
Braking efficiency is reduced after wash-
ing the vehicle. There is a risk of an acci-
dent.
After the vehicle has been washed, brake
carefully while paying attention to the
traffic conditions until full braking power
is restored.
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows are fully closed
Rthe climate control blower is switched
off
Rthe windshield wiper switch is at posi-
tion 0
The vehicle may otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it
before cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper blades.
This will prevent smears and reduce wiping
noises caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each coun-
try.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by smart.
XThoroughly hose down the vehicle with a
gentle jet of water.
XDo not point the water jet directly towards
the air inlet.
XUse plenty of water and rinse out the sponge frequently.
XRinse the vehicle with clean water and dry
thoroughly with a chamois.
XDo not let the cleaning agent dry on the
paintwork.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle
(dirt blasters) can cause invisible exte-
rior damage to the tires or chassis compo- nents. Components damaged in this way may
fail unexpectedly. There is a risk of an
accident.
Care155
>> Maintenance and care.
Z

Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
!Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the
equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
Rtires
Rdoor gaps, roof gaps, joints, etc.
Relectrical components
Rbattery
Rconnectors
Rlights
Rseals
Rtrim
Rventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
XRemove dirt immediately, where possible,
while avoiding rubbing too hard.
XSoak insect remains with insect remover
and rinse off the treated areas afterwards.
XSoak bird droppings with water and rinse
off the treated areas afterwards.
XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
XUse a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally. The following cannot always be completely
repaired:
Rscratches
Rcorrosive deposits
Rareas affected by corrosion
Rdamage caused by inadequate care
In such cases, visit a qualified specialist
workshop.
When water no longer forms beads on the paint surface, use the care product Paint Care,
which has been approved by smart. This is the
case approximately every three to five
months, depending on the climate conditions
and the care product used.
If the dirt has penetrated the paint surface or
if the paintwork has become dull, then the
paintwork should be cleaned. Use the care
product Paint Care, which has been approved
by smart to clean the paintwork.
Do not use these care products in the sun or on
the hood while the hood is hot.
Matte finish care
!Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
!The following may cause the paint to
become shiny and thus reduce the matte
effect:
Rstrong rubbing of the paintwork with
unsuitable materials
Rfrequent use of automatic car washes
Rwashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, mottled areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
!Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
156Care
>> Maintenance and care.

iThe vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
iUse only insect remover and car shampoo
from the range of approved smart care
products.
Cleaning the panoramic roof
!Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic windows of the panoramic roof.
Do not use cleaning agents which contain
solvents.
XClean the plastic panes of the panoramic
roof using a wet sponge and a mild cleaning
agent, e.g. smart car shampoo, a commer-
cially available glass cleaner or cleaning
cloths.
Cleaning the wheels
GWARNING
The water jet from a circular jet nozzle
(dirt blasters) can cause invisible exte-
rior damage to the tires or chassis compo- nents. Components damaged in this way may
fail unexpectedly. There is a risk of an
accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
!Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
!Do not park the vehicle for an extended
period straight after cleaning it, partic-
ularly after having cleaned the wheels with
wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Cleaning the windows
GWARNING
You could become trapped by the wind-
shield wipers if they start moving while
cleaning the windshield or wiper blades.
There is a risk of injury.
Always switch off the windshield wipers
and the ignition before cleaning the wind-
shield or wiper blades.
!Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
!Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage to
electronic components.
XClean the inside and outside of the windows
with a damp cloth and a cleaning agent that
is recommended and approved by smart.
Cleaning wiper blades
GWARNING
You could become trapped by the wind-
shield wipers if they start moving while
cleaning the windshield or wiper blades.
There is a risk of injury.
Always switch off the windshield wipers
and the ignition before cleaning the wind-
shield or wiper blades.
!Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
!Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
Care157
>> Maintenance and care.
Z

XFold the windshield wiper arms away from
the windshield.
XCarefully clean the wiper blades with a
damp cloth.
XFold the windshield wiper arms back againbefore switching on the ignition.
!Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleaning the exterior lighting
!Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
XClean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. smart car shampoo or
cleaning cloths.
Cleaning the sensors
!If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm) between the vehi-
cle and the power washer nozzle. Informa-
tion about the correct distance is availa-
ble from the equipment manufacturer.
XClean sensors 0043of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the exhaust pipe
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing.
!Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
XClean the exhaust pipe with a care product tested and approved by smart.
Interior care
Cleaning the display
!For cleaning, do not use any of the fol-
lowing:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepar-
able damage to the display.
XBefore cleaning the display, make sure that
it is switched off and has cooled down.
XClean the display surface using a commer-
cially available microfiber cloth and TFT/
LCD display cleaner.
XDry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents contain-
ing solvents cause surfaces in the cockpit
to become porous. As a result, plastic parts may come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
158Care
>> Maintenance and care.

!Do not affix the following to plastic sur-
faces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-
quality look of the surfaces.
XWipe the plastic trim with a damp, lint-
free cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved by
smart.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by smart.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean
covers made out of real leather, artificial leather or DINAMICA. If used often, these
can damage the cover.
iNote that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics,
for example:
RDifferences in the texture
Rmarks caused by growth and injury
RSlight nuances of color
These are characteristics of leather and not
material defects.
!To retain the natural appearance of the
leather, observe the following cleaning
instructions:
RClean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
RMake sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
ROnly use leather care agents that have
been recommended by smart. You can
obtain these from a qualified specialist
workshop.
Seat covers of other materials
!Observe the following when cleaning:
Rclean artificial leather covers with a
cloth moistened with a solution contain-
ing 1% detergent (e.g. dish washing liq-
uid).
Rclean cloth covers with a microfiber
cloth moistened with a solution contain-
ing 1% detergent (e.g. dish washing liq-
uid). Rub carefully and always wipe
entire seat sections to avoid leaving
visible lines. Leave the seat to dry
afterwards. Cleaning results depend on
the type of dirt and how long it has been
there.
Rclean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts
GWARNING
Seat belts can become severely weakened if bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the
event of an accident. This poses an
increased risk of injury or fatal injury.
Never bleach or dye the seat belts.
!Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts by
heating at temperatures above 176 ‡(80 †)
or in direct sunlight.
XUse clean, lukewarm water and soap solu-
tion.
Care159
>> Maintenance and care.
Z

Cleaning the roof lining and carpets
XRoof lining:if it is very dirty, use a soft
brush or a cleaning agent recommended and
approved by smart.
XCarpets: use the carpet and textile clean-
ing agents recommended and approved by
smart.
160Care
>> Maintenance and care.

iThe actual values for tires are vehicle-
specific and may deviate from the values in
the illustration.
Checking the tire pressures
Important safety notes
Observe the notes on tire pressure
(Ypage 180).
Information on air pressure for the tires on
your vehicle can be found:
Ron the vehicle's Tire and Loading Informa- tion placard on the B-pillar
Rin the tire pressure table in the fuel filler
flap (Ypage 98)
Rin the "Tire pressure" section
Checking tire pressures manually
To determine and set the correct tire pres-
sure, proceed as follows:
XRemove the valve cap of the tire that is to bechecked.
XPress the tire pressure gauge securely onto
the valve.
XRead the tire pressure and compare it with
the recommended value on the Tire and
Loading Information placard (
Ypage 180).
XIf the tire pressure is too low increase the
tire pressure to the recommended value.
XIf the tire pressure is too high, release
air. To do this, press down the metal pin in
the valve using the tip of a pen, for exam-
ple. Then check the tire pressure again
using the tire pressure checker.
XScrew the valve cap onto the valve.
XRepeat these steps for the other tires.
Tire pressure monitor
General notes
iThis function is only available in the
USA.
If a tire pressure monitor is installed, the
vehicle's wheels have sensors that monitor
the tire pressures in all four tires. The tire
pressure monitor warns you if the pressure
drops in one or more of the tires. The tire pressure monitor only functions if the cor-
responding sensors are fitted to all wheels.
Important safety notes
GWARNING
Each tire, including the spare (if provi-
ded), should be checked at least once every
two weeks when cold and inflated to the
pressure recommended by the vehicle man- ufacturer on the Tire and Loading Informa-
tion placard on the driver's door B-pillar
or the tire pressure label on the inside of
the fuel filler flap. If your vehicle has
tires of a different size than the size indi-
cated on the Tire and Loading Information
placard or, if available, the tire pressure
label, you should determine the proper tire
pressure for those tires.
As an added safety feature, your vehicle has been equipped with a tire pressure moni-
toring system (TPMS) that illuminates a low
tire pressure telltale when one or more of
your tires are significantly underinflated.
Accordingly, when the low tire pressure
telltale lights up, you should stop and
check your tires as soon as possible, and
inflate them to the proper pressure. Driv-
ing on a significantly underinflated tire
causes the tire to overheat and can lead to
tire failure.
Underinflation also reduces fuel effi-
ciency and tire tread life, and may affect
the vehicle's handling and stopping abil-
ity. Please note that the TPMS is not a sub-
stitute for proper tire maintenance, and it
is the driver's responsibility to maintain
correct tire pressure, even if underinfla-
tion has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is com-
bined with the low tire pressure telltale.
When the system detects a malfunction, the
Tire pressure183
>> Wheels and tires.
Z