Automatic Car Washes
The usual precautionary measures must be taken before washing the vehicle
(e.g. closing the windows and the tilt/slide roof etc.).
If your vehicle is fitted with any particular attached parts (e.g. spoiler, roof rack system, two-way radio aerial etc.), it is best to consult the operator of the car
wash system beforehand.
After an automatic wash with wax treatment, the wiper blades should be
cleaned with cleaning agents specially designed for the purpose, and then de-
greased.
Pressure Washers
When washing the vehicle with a high-pressure cleaner, the instructions for
use of the equipment must be observed. This particularly applies to instruc-
tions regarding the pressure and spraying distance from the vehicle surface.WARNING■
Washing your vehicle in the winter: Water and ice in the brake system can
affect the braking efficiency – there is the risk of an accident.■
Take care when cleaning the underbody or the inside of the wheel wells -
there is a risk of injury from sharp metal parts!
CAUTION
■ Do not wash the vehicle in direct sunlight, do not exert pressure on the body
while washing. The temperature of the washing water should be no more than
60 °C max. - otherwise there is a risk of damaging the vehicle paint.■
Before driving through a car wash fold in the exterior mirrors - There is a risk
of damage.
■
For vehicles with a roof antenna, the antenna rod should be unscrewed be-
fore driving through a car wash - there is a risk of damage.
CAUTION
Washing the vehicle with high-pressure cleaners■Films should not be washed with any high-pressure cleaners - risk of dam-
age.■
Do not aim the water jet directly at the lock cylinders or the door or opening
joints when washing the vehicle in the winter – there is a risk of freezing.
■
Hold a large spraying distance to the rear camera lens, to plastic parts (e.g.
Roof racks, spoilers, protective strips and the like), as well as soft materials
such as rubber hoses or insulation material.
■
The sensors of the parking aid can be sprayed only for a short time and there
must be a minimum distance of 10 cm - there is a risk of damage.
Exterior car care
Read and observe
and on page 131 first.
Vehicle compo- nentsCircumstancesRemedy
Paint
Spilled fuelClear water, cloth, (clean as soon as
possible)No water drop-
lets form on the
paintUse hard wax preserve (at least twice a
year), apply wax to clean and dry bodyPaint has gone
mattUse polish, then wax (if the polish does
not contain any preservative ingredi-
ents)Plastic partsSoilingClear water, cloth / sponge, possibly
cleaners provided for this purposeChrome
and anodised
partsSoilingclear water, cloth, possibly cleaners
provided for this purpose, clean then
polish with a soft dry clothFilmsSoilingSoft sponge and mild soap solution a)Windows
and door mirrorsSoilingWash with clean water and dry with a
wipe specifically for that purposeHead / tail lightsSoilingSoft sponge and mild soap solution a)
Reversing cameraSoilingWash with clean water and dry with a
soft clothSnow/iceHand brush / de-icerDoor lock cylin-
dersSnow/iceDe-icing fluid specifically for that pur-
poseWipers / wiper
bladesSoilingWindscreen cleaner, sponge or clothWheelsSoilingClear water, then apply appropriate
substancea)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
The jack is maintenance-free. If necessary, the moving parts of the jack should
be lubricated with a suitable lubricant.
The towing device is maintenance-free. Coat the ball head of the towing de-
vice with a suitable grease whenever necessary.
132General Maintenance
Protection of cavities
All the cavities of your vehicle which are at risk from corrosion are protected by
a layer of long-lasting protective wax applied in the factory.
If any small amount of wax flow out of the cavities at high temperatures, these
must be removed with a plastic scraper and the stains cleaned using a petrole-
um cleaner.
Underbody
The underside of your vehicle is already permanently protected by the factory
against chemical and mechanical influences.
We recommend having the protective coating — preferably before the begin-
ning of winter and at the end of winter.
Product life of the films
Environmental influences (e.g. sunlight, humidity, air pollution, rockfall) affect
the life of the films. The films age and become brittle, which is normal; this
shall not be considered a fault.
The sunlight may also affect the depth of the film colour.
When transporting a load on the roof rack (e.g. roof box, etc.), there is an in- creased risk of film damage (e.g. due to rockfall from the secured load).
CAUTION
■ Vehicle paint
■ Repair damaged areas as soon as possible.
■ Matt-painted parts should not be treated with polishes or hard waxes.
■ Do not polish in a dusty environment - risk of paint scratches.
■ Do not apply polish to door seals or window guides.■
Plastic parts
■ Do not use paint polish.
■
Chromed and anodised parts
■ Do not polish in a dusty environment - risk of surface scratches.
■
Films
The following instructions must be observed, otherwise there is a risk of film
damage.
■ Do not use dirty cloths or sponges for cleaning.
■ Do not use a scraper or other means to remove ice and snow.
■ Do not polish the films
■ Do not use a high pressure cleaner on the films.
■
Rubber seals
■ Do not treat the door seals and window guides deal with anything - the
protective varnish coating could be damaged.
■ Windows and door mirrors
■ Do not clean the insides of the windows/mirrors with sharp objects - risk of
damage to the filaments or the antenna. ■ Do not use a cloth which has been used to polish the body - this could dirty
the window and impair visibility.■
Head / tail lights
■ Do not wipe head/tail lamps dry, do not use any sharp objects - risk of dam-
age to the protective coating and cracks forming on the headlamp glass cov-
ers.
■
Reversing camera
The following instructions must be observed, otherwise there is a risk of
camera damage.
■ Do not remove snow / ice with warm / hot water.
■ To wash, never use a pressure washer or steam jet.
■ For cleaning, do not use abrasive cleaners.
■
Door lock cylinders
■ Make sure that as little water as possible gets into the locking cylinder
when washing the vehicle - there is a risk of freezing the lock cylinder!
■
Wheels
■ Heavy soiling of the wheels can affect the balance of the wheels - the re-
sult can be a vibration, which can cause premature wear of the steering.
Removing ice and snow from the windows
Fig. 164
Installation location of the ice
scraper, removing the scraper
Read and observe and on page 131 first.
Use a plastic ice scraper for removing snow and ice from the windows and mir-
rors. This can be on the inside of the fuel filler flap.
›
Open the fuel filler flap and slide the scraper in the direction of arrow
» Fig. 164 .
133Care and maintenance
CAUTION■Move the scraper in one direction only, otherwise there is a risk of damage to
the glass surface.■
Do not remove snow / ice on the surface that is soiled (e.g. pea gravel, sand,
road salt) - there is a risk of damaging the surface.
■
Remove snow / ice carefully, otherwise there is a risk of damaging the labels
that have been fitted to the vehicle by the factory.
Caring for the interior
Read and observe
and on page 131 first.
Vehicle compo- nentsCircumstancesRemedy
Natural leather /
Faux leather /
Alcantara ®
/
Material
Dust, surface
soilingVacuum cleanerSoiling (fresh)Water, slightly damp cotton / wool
cloth, if necessary, mild soap solution a)
,
then wipe off with a soft clothStubborn stainsCleaning fluid specifically for this taskCare (natural
leather)Treat the leather periodically with a
leather protecting fluid / use a care
cream with light blocker and impregna-
tion after each cleaningCare (Alcan-
tara ®
/ material)Remove stubborn hair using a “cleaning
glove”
Remove pills from materials with a
brushPlastic partsSoilingWater, slightly damp cloth or sponge, if
necessary cleaners specifically for this
purposeWindowsSoilingWash with clean water and dry with a
wipe specifically for that purposeCovers on electri-
cally heated seatsSoilingCleaners specifically for this purposeSeat belts » Soilingsoft cloth and mild soap solution a)a)
Mild soap solution = 2 tablespoons of natural soap to 1 litre of lukewarm water.
WARNING■
Never clean the seat belts chemically as chemical cleaning products could
destroy the fabric.■
Air fresheners and scents can be hazardous to heath when the tempera-
ture inside the vehicle is high.
CAUTION
■ Natural leather /Faux leather / Alcantara ®
/ material
■ Avoid standing for lengthy periods in bright sunlight, and protect the mate-
rials by covering to prevent them from fading.
■ Remove fresh stains (e.g. from pens, lipstick, shoe polish and similar) as
soon as possible.
■ Ensure that no part of the leather is soaked through during cleaning and
that no water gets into the seams - risk of damaging the leather!
■ Do not clean the roof panelling with a brush – risk of damage to the surface
of the panelling.
■ Do not use leather cleaners, floor wax, shoe cream, stain remover or similar
agents on Alcantara ®
seat upholstery.
■ Some clothing fabrics (e.g. dark denim) do not have sufficient colour fast-
ness - this could lead to clearly visible discolouration on the upholstery. This
is not a defect in the fabric.
■ Sharp objects on garments (e.g. zips, rivets, sharp- edged belts) can dam-
age the upholstery fabrics in the vehicle. Such damage will not be recognised
as a justified complaint.■
Plastic parts
■ Do not attach scents or air fresheners to the dash panel – risk of damage to
the dash panel.
■
Windows
■ Do not attach any stickers to the filaments or glass antenna - there is risk
of damage.
■
Covers on electrically heated seats ■ Do not clean either with water or with other liquids - risk of damage to the
heating system. ■ Do not dry by switching on the heating.
■
Seat belts
■ After cleaning the belts, allow them to dry before retracting them.
Note
During vehicle use, some minor changes may become visible on the leather
and Alcantara ®
(due to e.g. folds, discolouration).134General Maintenance
Brake fluidFig. 172
Brake fluid reservoir
Check the brake fluid under the following conditions.The vehicle is on a horizontal surface.
The engine is turned off.
Check brake fluid level - The brake fluid level must lie between the markings
“MIN” and “MAX” » Fig. 172.
Specification - The brake fluid must comply with the standard VW 501 14 (this
standard meets the requirements of FMVSS 116 DOT4).
WARNING■ The following instructions must be followed at all times when working on
the engine compartment » page 137.■
If the fluid level drops significantly within a short time or if it drops below
the “MIN” » Fig. 172mark, this may be an indication of a leak in the brake
system.
Stop driving - There is a risk of an accident! Seek help from a
specialist garage.
Note
■ The brake fluid is changed as part of a compulsory inspection service.■A low brake fluid level which is too low is indicated by the warning light
being shown on the display of the instrument cluster as well as the corre-
sponding message » page 29. We still recommend inspecting the brake fluid
level in the reservoir from time to time.Vehicle battery
Introduction
This chapter contains information on the following subjects:
Check condition
143
Charging
144
Disconnect/reconnect and change
144
The vehicle battery represents a power source for the motor to start and for the supply of electrical consumers in the car.
Automatic shutdown of consumers - vehicle battery discharge protection
The on-board power supply system tries to prevent the vehicle battery from
discharging in the following ways when it is subject to heavy loading. ▶ By increasing the engine idle speed.
▶ Through the power limitation of certain loads.
▶ By switching off some loads(heated seats, heated rear window) for as long
as necessary.
Warning symbols on the vehicle battery
SymbolMeaningAlways wear eye protection.Battery acid is severely caustic. Always wear gloves and eye pro-
tection.Keep fire, sparks, open flames and lit cigarettes well clear of the
vehicle battery.When charging the vehicle battery, a highly explosive gas mixture
is produced.Keep children away from the vehicle battery.WARNINGBattery acid is highly corrosive - it can cause injury, chemical burns or poi-
soning! Corrosive vapours in the air irritate and damage the respiratory
tract and the eyes. The following guidelines must be observed.■
Always wear protective gloves, eye and skin protection when handling
the vehicle battery.
142General Maintenance
ChargingRead and observe
and on page 142 first.
Only charge the battery when the ignition and all consumers are switched off.
Refer to the instructions of the charger manufacturer.
Charging
›
For vehicles withthe START-STOPsystem or auxiliary heater
, connect the -
terminal of the charger on the battery’s
-pole,
the -terminal of the charg-
er to the ground point of the engine » page 157.
›
For vehicles without the START-STOPsystem or auxiliary heating, connect
the charger terminals to the corresponding battery poles ( to
,
to
).
›
Plug the mains cable of the charger into the power socket and switch the
charger on.
›
Once charging is complete: Switch off the charger and remove the mains ca-
ble from the power socket.
›
Disconnect the terminals of the charger from the vehicle battery.
A charging current of 0.1 multiple of the total vehicle battery capacity (or low-
er) must be used until full charging is achieved.
WARNING■ When charging the vehicle battery, hydrogen is released - risk of explo-
sion. An explosion can be caused through sparking while unclamping or
loosening the cable plug.■
So-called“quick-charging” of the vehicle battery is dangerous and re-
quires a special charger and specialist knowledge. Therefore, have“Quick
loading” carried out by a specialist garage.
Disconnect/reconnect and change
Read and observe
and on page 142 first.
The new vehicle battery must have the same capacity, voltage, current and the
same size as the original battery.
We recommend you have the battery replaced by a specialist garage.
›
To disconnect , switch off the ignition and disconnect the negative terminal
first , then disconnect the positive terminal
.
›
When
reconnecting the battery, reconnect the positive terminal first
, then
connect the negative terminal .
After disconnecting and re-connecting the vehicle battery, the following func-
tions or devices are partially or completely inoperative.Function / deviceOperating measurePower windows» page 52Time settings» page 37
CAUTION
■ Disconnect the battery only with the ignition and consumers turned off - risk
of damaging the electrical system of the vehicle.■
Before disconnecting the battery, always close all electric windows other-
wise malfunctions of the window can occur.
■
Under no circumstances mix up the charging cables – risk of fire.
Note
After disconnecting and reconnecting the vehicle battery, we recommend hav-
ing the vehicle checked by a specialist to ensure that the full functionality of
the vehicle is guaranteed.144General Maintenance
CAUTIONMake sure when lifting not to damage cover parts by the screwdriver in the
shift lever environment.
Replacing windscreen wiper blades
Introduction
This chapter contains information on the following subjects:
Replacing the windscreen wiper blades
161
Replacing the rear window wiper blade
162WARNINGReplace the windscreen wiper blades once or twice a year for safety rea-
sons.
Replacing the windscreen wiper blades
Fig. 197
Setting the service position for
the wiper arms
Fig. 198
Changing the front windscreen wiper blade
Read and observe on page 161 first.
Before replacing the windscreen wiper blades, close the bonnet and put the windscreen wiper arms into the service position.
Setting the service position
›
Switch the ignition on and off again.
›
Push the lever in the direction of arrow » Fig. 197within 10 seconds and hold
for approximately 2 seconds.
Removing the wiper blade
›
Lift the wiper arm from the window in the direction of the arrow
1
» Fig. 198 .
›
Tilt the wiper blade to the stop in the same direction.
›
Grip the wiper arm and press securing latch
A
down in the direction of arrow
2
.
›
Remove the wiper blade in the direction of the arrow
3
.
Attaching the windscreen wiper blade
›
Slide the windscreen wiper blade in the opposite direction to arrow
3
until it
locks into place. Check that the windscreen wiper blade is correctly attached.
›
Fold the windscreen wiper arm back to the windscreen.
›
Turn on the ignition and press the lever in the direction of the arrow
» Fig. 197 .
Move the windscreen wiper arms into the home position.
161Emergency equipment, and self-help
Replacing the rear window wiper bladeFig. 199
Changing the rear window wiper blade
Read and observe
on page 161 first.
Removing the wiper blade
›
Lift the wiper arm » page 162from the window in the direction of arrow
1
» Fig. 199.
›
Tilt the wiper blade to the stop in the same direction.
›
Grip the wiper arm and press securing latch
A
down in the direction of arrow
2
.
›
Remove the wiper blade in the direction of the arrow
3
.
Attaching the windscreen wiper blade
›
Slide the windscreen wiper blade in the opposite direction to arrow
3
until it
locks into place. Check that the windscreen wiper blade is correctly attached.
›
Fold the windscreen wiper arm back to the windscreen.
Fuses and light bulbs
Fuses
Introduction
Fig. 200
Blown fuse
This chapter contains information on the following subjects:
Fuses in the dash panel
163
Fuse arrangement in the dash panel
163
Fuses in the engine compartment
164
Fuse arrangement in the engine compartment
165
Individual electrical circuits are protected by fuses. A blown fuse is recognisa-
ble from the melted-through metal strip » Fig. 200.
WARNINGAlways read and observe the warnings before completing any work in the
engine compartment » page 137.
CAUTION
■
Replace the faulty fuse with a new one of the same amperage.■If a newly inserted fuse again blows after a short time, then seek assistance
from a specialist garage.■
“Do not repair” the fuses and do not replace them with stronger fuses - dan-
ger of fire and damage to another electrical system.
Note
■ We recommend that you always carry replacement fuses in the vehicle.■One fuse may cover several consumers. A single consumer may use several
fuses.162Do-it-yourself
Fuses in the dash panelFig. 201
Remove the cover
Read and observe and on page 162 first.
The fuses are located on the bottom of the dash panel behind a cover.
Replacing fuses
›
Remove the ignition key, turn off the lights and all electrical consumers.
›
Remove the cover of the fuse box » Fig. 201 in the direction of the arrow.
›
Remove the plastic clip from the holder in the fuse box cover.
›
Use the clip to pull the fuse out, then insert a new fuse.
›
Replace the clamp in the original position.
›
Insert the top edge of the cover into the dash panel first.
›
Push the lower edge of the cover in the region
A
.
Fuse arrangement in the dash panel
Fig. 202
Fuses: LHD / RHD
Read and observe and on page 162 first.No.Power consumer1Left parking light, parking light, high-mounted brake light2Central locking, front and rear window washer system (only with
KESSY or ACC)3Ignition4Right-hand light, rear fog light, license plate light5Power windows - driver6Interior lighting7Horn8Towing hitch - left light
9
Operating lever beneath the steering wheel, engine control unit (on-
ly without KESSY), automatic gearbox (only without KESSY), selector
lever of the automatic transmission (only without KESSY), ESC (only
without KESSY), towing equipment (only without KESSY), power
steering (only without KESSY)10Power windows - rear left11Headlight cleaning system12Infotainment display1312 volt socket in luggage compartment14Operating lever under the steering wheel, light switch, ignition key
removal lock (automatic transmission), diagnostic connector, head-
light flasher, SmartGate, rain sensor, light sensor, reversing camera15Air conditioning, automatic transmission16Instrument cluster17Anti-theft alarm, horn18Not assigned19Not assigned20Not assigned21Not assigned22Front and rear window washer system (only without KESSY or with-
out ACC)23Not assigned 163Fuses and light bulbs