2016 Ram ProMaster service

INTRODUCTION
Congratulations on selecting your new FCA US LLC
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality - all essentials
that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPAR® parts, and cares about
your satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

WARNINGS AND CAUTIONS
This Owner ’s Manual containsWARNINGSagainst
operating procedures that could result in a collision,
bodily injury and/or death. It also contains CAUTIONS
against procedures that could result in damage to your
vehicle. If you do not read this entire Owner ’s Manual,
you may miss important information. Observe all Warn-
ings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to
body modifications or special equipment installed by van
conversion/camper manufacturers/body builders. Refer
to the Warranty Information book, Section 2.1.C. Such
equipment includes video monitors, VCRs, heaters,
stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufac-
turer. Operating instructions for the special equipment in-
stalled by the conversion/camper manufacturer should
also be supplied with your vehicle. If these instructions
are missing, please contact your authorized dealer for
assistance in obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builders Guide refer to:
www.rambodybuilder.com. This website contains di-
mensional and technical specifications for your vehicle. It
is intended for Second Stage Manufacturer’s technical
support. For service issues, contact your authorized
dealer.
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears on the vehicle
6 INTRODUCTION

Replacement Keys
NOTE:Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once
a Sentry Key has been programmed to a vehicle, it cannot
be programmed to any other vehicle. When having the
Sentry Key Immobilizer System serviced, bring all ve-
hicle keys with you to an authorized dealer.
The VIN is required for authorized dealer replacement of
keys. Duplication of keys may be performed at an
authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired op-
eration.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors
and ignition for unauthorized operation. When the Ve-
hicle Security Alarm is activated, interior switches for
door locks are disabled. The system provides both au-
dible and visible signals. For the first three minutes, the
horn will sound, and the turn signal lights will flash. For
an additional 15 minutes, only the turn signal lights will
flash.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15

WARNING!
•Never place a rear-facing child restraint in front of
an air bag. A deploying Passenger Advanced Front
Air Bag can cause death or serious injury to a child
12 years or younger, including a child in a rear-
facing child restraint.
• Only use a rear-facing child restraint in a vehicle
with a rear seat.
How To Engage The Automatic Locking Mode
1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward until the entire seat belt is extracted.
3. Allow the seat belt to retract. As the seat belt retracts, you will hear a clicking sound. This indicates the seat
belt is now in the Automatic Locking Mode. How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and allow it
to retract completely to disengage the Automatic Locking
Mode and activate the vehicle sensitive (emergency)
locking mode.
WARNING!
•
The seat belt assembly must be replaced if the
switchable Automatic Locking Retractor (ALR) fea-
ture or any other seat belt function is not working
properly when checked according to the proce-
dures in the Service Manual.
• Failure to replace the seat belt assembly could
increase the risk of injury in collisions.
• Do not use the Automatic Locking Mode to restrain
occupants who are wearing the seat belt or children
who are using booster seats. The locked mode is
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38 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

•As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air
bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye
irritation, rinse the area with cool water. For nose or
throat irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles settle on
your clothing, follow the garment manufacturer ’s in-
structions for cleaning.
Do not drive your vehicle after the air bags have de-
ployed. If you are involved in another collision, the air
bags will not be in place to protect you.WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags,
seat belt pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer imme-
diately. Also, have the Occupant Restraint Controller
System serviced as well.
NOTE:
• Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
• After any collision, the vehicle should be taken to an
authorized dealer immediately.
48 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

ignition switch is in the STOP/OFF/LOCK position the
air bag system is not on and the air bags will not inflate.
The ORC contains a backup power supply system that
may deploy the air bags even if the battery loses power or
it becomes disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight seconds
for a self-check when the ignition switch is first turned to
the MAR/ACC/ON/RUN position. After the self-check,
the Air Bag Warning Light will turn off. If the ORC
detects a malfunction in any part of the system, it turns
on the Air Bag Warning Light, either momentarily or
continuously. A single chime will sound to alert you if the
light comes on again after initial startup.
The ORC also includes diagnostics that will illuminate
the instrument panel Air Bag Warning Light if a malfunc-
tion is detected that could affect the air bag system. The
diagnostics also record the nature of the malfunction.While the air bag system is designed to be maintenance
free, if any of the following occurs, have an authorized
dealer service the air bag system immediately.
•
The Air Bag Warning Light does not come on during
the four to eight seconds when the ignition switch is
first turned to the MAR/ACC/ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protec-
tion. Have an authorized dealer service the air bag
system immediately.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 51

WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first placed in
the on position, and stays on after you start the
vehicle, or if it comes on as you drive, have an
authorized dealer service the air bag system immedi-
ately.
Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system
could cause it to fail when you need it. You could
be injured if the air bag system is not there to
(Continued)
WARNING! (Continued)
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure, or
add aftermarket side steps or running boards.
• It is dangerous to try to repair any part of the air
bag system yourself. Be sure to tell anyone who
works on your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any
air bag system service. If your seat, including your
trim cover and cushion, needs to be serviced in any
way (including removal or loosening/tightening of
(Continued)
52 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Safety Checks You Should Make Inside The
Vehicle
Seat Belts
Inspect the seat belt system periodically, checking for
cuts, frays, and loose parts. Damaged parts must be
replaced immediately. Do not disassemble or modify the
system.
Front seat belt assemblies must be replaced after a
collision. Rear seat belt assemblies must be replaced after
a collision if they have been damaged (i.e., bent retractor,
torn webbing, etc.). If there is any question regarding seat
belt or retractor condition, replace the seat belt.
Air Bag Warning Light
The Air Bag warning lightwill turn on for four to
eight seconds as a bulb check when the ignition switch
is first turned to ON/RUN. If the light is either not on
during starting, stays on, or turns on while driving, have the system inspected at an authorized dealer as
soon as possible. This light will illuminate with a
single chime when a fault with the Air Bag Warning
Light has been detected, it will stay on until the fault
is cleared. If the light comes on intermittently or
remains on while driving, have an authorized dealer
service the vehicle immediately. Refer to “Occupant
Restraints” in “Things To Know Before Starting Your
Vehicle” for further information.
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See your
authorized dealer for service if your defroster is inoper-
able.
Floor Mat Safety Information
Always use floor mats designed to fit the footwell of your
vehicle. Use only floor mats that leave the pedal area
66 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE