2016 NISSAN MURANO HYBRID Roadside Assistance Guide

3-1.1 Personal Protective Equipment (PPE) Protective Wear Control
Perform
an inspection of the Personal Protective Equipment (PPE) items before beginning work. Do not use
any damaged PPE items.
3-1.2 Daily Inspection
This inspection is performed before and after use. The worker who will be using the items should perform
the inspection and check for deterioration and damage. • Insulated rubber gloves should be inspected for scratches, holes and tears. (Visual check and airleakage test)
• Insulated safety boots should be inspected for holes, damage, nails, metal pieces, wear or other problems on the soles. (Visual check)
• Insulated rubber sheet should be inspected for tears. (Visual check)
3-1.3 Insulated Tools
When performing work at locations where high-voltage is applied (such as terminals) , use insulated tools
meeting 1,000V/300A specifications.
3-2 Indications the High-voltage System is ON
If the READY indicator is ON, the high-voltage system is active.
Before

disconnecting the 12-volt battery terminal, if necessary, lower the windows, unlock the doors, and
open the rear hatch as required. Once 12-volt battery is disconnected, power controls will not operate.
RAG–17

3-3 Vehicle Immobilization and Stabilization
If
possible, immobilize the vehicle by turning the 12-volt system OFF and stabilize it with a wheel chock(s) .
Stabilize the vehicle with wooden blocks or by removing air from the tires. • To avoid electrical shock, do not put wooden blocks or wheel chock(s) under the
high-voltage
components and harnesses as shown following. =
DANGER
AAYIA0425ZZ
RAG–18

3-4 Turning OFF the Ignition Switch
1. Check the READY indicator status. If it is ON, the high-voltage system is active.
2.

Press the ignition switch once to turn OFF the high-
voltage system. Then verify whether the READY indicator is OFF.
3.
If possible, keep the Nissan Intelligent Key® at least
5 meters (16 feet) away from the vehicle to prevent
accidentally turning ON the hybrid system while the
roadside assistance is in progress.
3-5 Water Submersion DANGER
Damage level of submerged vehicle may not be apparent. Handling a submerged
vehicle
without appropriate Personal Protective Equipment (PPE) will result in serious
injury or death from electrical shock. • The ignition switch of the submerged vehicle must be turned OFF first, if possible.
Then
the vehicle must be completely out of the water and drained to avoid electrical
shock.
• If the vehicle is in the water, to avoid electrical shock NEVER touch the high-voltage
components,
harnesses or service plug. PPE must always be worn when touching or
working on high-voltage components.
Only first responders wearing appropriate Personal Protective Equipment (PPE) should shut down
the vehicle. After shut down, standard towing/recovery procedures can be used. Refer to
4-3 Towing (RAG–25) .
P
R N
D ACC
ENGINESTART
STOP
LOCK
(OFF)
ON
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HOLD AAYIA0446ZZ
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3-6 Vehicle Fire
• Always utilize appropriate full Personal Protective Equipment (PPE) and self-contained
breathing apparatus during fire fighting operations. Smoke from a Murano HYBRID
vehicle fire is similar to smoke from a conventional vehicle fire.
• In the case of extinguishing a fire with water, large amounts of water from a fire hydrant (if possible) must be used. DO NOT extinguish fire with a small amount of water. In the event of a small fire, a Type ABC fire extinguisher may be used for an electrical fire
caused

by wiring harnesses, electrical components, etc. or oil fire.
In case of vehicle fire, contact fire department immediately and extinguish the fire if possible. If you must
walk away from the vehicle, notify an appropriate responder or a rescue person of the fact that the vehicle is
a hybrid vehicle that contains a high-voltage system and warn all others.
3-7 High-voltage Battery Damage and Fluid Leaks The high-voltage battery contains electrolyte solution. To avoid exposure to electrolyte
solution

and serious personal injury, always wear appropriate solvent resistant Personal
Protective Equipment (PPE) and read the following precautions:
• Electrolyte solution is a skin irritant.
• Electrolyte solution is an eye irritant – If contact with eyes, rinse with plenty of water and see a doctor immediately.
• If electrolyte leak occurs, wear appropriate solvent resistant PPE and use a dry cloth to clean up the spilled electrolyte. Be sure to adequately ventilate the area.
• Electrolyte solution is highly flammable.
• Electrolyte liquid or fumes that have come into contact with water vapors in the air will create an oxidized substance. This substance may irritate skin and eyes. In these cases,
rinse with plenty of water and see a doctor immediately.
• Electrolyte fumes (when inhaled) can cause respiratory irritation and acute intoxication. Move to fresh air and wash mouth with water. See a doctor immediately.
In cases of battery case breach or electrolyte leakage, contact the fire department immediately. If you must
walk away from the vehicle, notify an appropriate responder of the fact that the vehicle is a hybrid vehicle
and contains a high-voltage system and warn all others.
RAG–20

High-voltage Battery Electrolyte Solution Characteristics:
• Clear in color
• Sweet odor
• Similar viscosity to water
• Since the high-voltage battery is made up of many small sealed battery modules, electrolyte solution leakage should be minimal.
NOTE:
Other fluids in the vehicle (such as engine oil, washer fluid, brake fluid, coolant, etc.) are
the same as those in a conventional vehicle.
RAG–21

4. Roadside Assistance
4-1
Jump Starting
To start the hybrid system with a booster battery, the instructions and precautions below must be followed. If done incorrectly, jump starting can lead to a 12-volt battery explosion, resulting in severe
personal

injury or death. It could also damage your vehicle.
Jump starting provides power to the 12-volt system to allow the electrical systems to operate. The electrical
systems must be operating to allow the high-voltage battery to be charged. Jump starting does not charge
the high-voltage battery.
Discharged 12-volt battery may cause the following issues: • The instrument cluster cannot be displayed while the ignition switch is turned ON. (The hybridsystem cannot start.)
• Headlamps, horn, etc. are weak. • To avoid electrical shock, the high-voltage battery CANNOT be jump started.
•

Explosive hydrogen gas is always present in the vicinity of the 12-volt battery. Keep all
sparks and flames away from the 12-volt battery. Make sure the vent tube is mounted.
• Do not allow battery fluid to come into contact with eyes, skin, clothing or painted surfaces. Battery fluid is a corrosive sulfuric acid solution that can cause severe burns.
If the fluid comes into contact with anything, immediately flush the contacted area
with water.
• The booster battery must be rated at 12 volts. Use of an improperly rated battery can damage the vehicle.
• Whenever working on or near a 12-volt battery, always wear suitable eye protectors (for example, goggles or industrial safety spectacles) and remove rings, metal bands, or any
other jewelry. Do not lean over the 12-volt battery when jump starting.
• Do not attempt to jump start a frozen battery. It could explode and cause serious injury.
• Murano HYBRID is equipped with an automatic cooling fan. It could come on at any time. Keep hands and other objects away from it.
• Always follow the jump starting instructions below. Failure to do so could result in damage to the charging system and cause personal injury.
RAG–22

4-1.1 Jump Starting Procedures
NO
TE:
Jumper cable connections under the hood of the Murano HYBRID are not connected
directly to a battery. They are connected to chassis ground and a fuse box terminal. Refer
to the following instructions and the above illustration.
1. Locate the fusible link box behind the engine air cleaner.
2. Push the tab in and lift up ○A
to remove the lid and expose the remote positive battery terminal
○B
.
3. If the booster battery is in another vehicle, position the two vehicles to bring their batteries near each other.
DO NOT allow the two vehicles to touch.
4. Apply the parking brake. Move the selector lever to the P (Park) . Switch off all unnecessary electrical systems (lights, heater, air conditioner, etc.) .
5. Remove vent caps on the battery (if so equipped) of the vehicle with battery for booster. Cover the battery with an old cloth ○F
to reduce explosion hazard.
6. Connect jumper cables in the sequence as illustrated (
○B

○C

○D

○E
). • Always connect positive (+) to positive (+) and negative (-) to body ground (for example,
as
illustrated) , not to the 12-volt battery.
• Make sure the jumper cables do not touch moving parts in the engine compartment and that the cable clamps do not contact any other metal.
7. Start the engine of the booster vehicle and let it run for a few minutes.
8. Hold down the brake pedal and press the START button. The vehicle instruments and gauges will light up, and the green READY light will come ON.A
B
+
E
F
-
D
-
C
+
B
Cloth
Vehicle being jump started
Vehicle with
battery for
boosterAAYIA0133GB
RAG–23

If the green READY light does not come on, press the START button to turn the
Hybrid
System OFF. Carefully disconnect the negative cable then the positive cable. It is
recommended you visit a NISSAN dealer for repair.
9. After the green READY light in the meter display comes ON, carefully disconnect the
negative

cable and then the positive cable.
10. Replace the vent caps (if so equipped) . Be sure to dispose of the cloth used to cover the vent holes as it may be contaminated with corrosive acid.
11. Reinstall the fusible link box cover.
NOTE:
If it is not possible to turn the hybrid system ON by following this procedure, it is
recommended you contact a NISSAN dealer immediately.
4-1.2 Shift Selector Lever Lock Release
If the 12-volt battery is low or discharged, the selector lever cannot be moved from the Park (P) position. If a
booster battery is not available, the selector lever lock can be manually released. To manually release the
selector lever lock, perform the following procedure: 1. Push the ignition switch to the LOCK or OFF position.
2. Apply the parking brake.
3. Remove the shift lock cover (A)using a suitable tool.
4. Push down the shift lock (C)using a suitable tool as
shown in the illustration.
5. Push the selector lever button (B)and move the selector
lever to the Neutral (N) position (D)while holding down
the shift lock. C B
D
A
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RAG–24