2016 NISSAN MURANO HYBRID Owners Manual

All-Wheel Drive (AWD) models
NISSAN recommends that towing dollies be
used when towing your vehicle or the vehicle be
placed on a flatbed truck as illustrated.
CAUTION
DO NOT tow AWD models with any of the
wheels on the ground as this may cause
serious and expensive damage to the
powertrain.
All-Wheel Drive (AWD) models
LCE2220
6-16In case of emergency

Front-Wheel Drive (FWD) models
NISSAN recommends that your vehicle be towed
with the driving wheels (front) off the ground or
place the vehicle on a flatbed truck as illustrated.
WARNING
●Never tow your vehicle with the front
wheels on the ground or four wheels on
the ground (forward or backward) , as
this may cause serious and expensive
damage to the transmission. If it is nec-
essary to tow the vehicle with the rear
wheels raised always use towing dollies
under the front wheels. ●
When towing with the rear wheels on
the ground or on towing dollies, place
the ignition switch in the ON position,
and secure the steering wheel in the
straight-ahead position with a rope or
similar device.
VEHICLE RECOVERY (freeing a stuck
vehicle)
WARNING
To avoid vehicle damage, serious personal
injury or death when recovering a stuck
vehicle:
●Contact a professional towing service
to recover the vehicle if you have any
questions regarding the recovery
procedure.
● Tow chains or cables must be attached
only to main structural members of the
vehicle.
● Do not use the vehicle tie-downs to tow
or free a stuck vehicle.
● Only use devices specifically designed
for vehicle recovery and follow the
manufacturer’s instructions.
Front-Wheel Drive (FWD) models
LCE2221
In case of emergency6-17

●Always pull the recovery device straight
out from the front of the vehicle. Never
pull at an angle.
● Route recovery devices so they do not
touch any part of the vehicle except the
attachment point.
If your vehicle is stuck in sand, snow, mud, etc.,
use a tow strap or other device designed specifi-
cally for vehicle recovery. Always follow the
manufacturer’s instructions for the recovery de-
vice.
Rocking a stuck vehicle
WARNING
● Stand clear of a stuck vehicle.
● Do not spin your tires at high speed.
This could cause them to explode and
result in serious injury. Parts of your
vehicle could also overheat and be
damaged.
If your vehicle is stuck in sand, snow, mud, etc.,
use the following procedure: 1. Turn off the Vehicle Dynamic Control (VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions. 3. Turn the steering wheel right and left to clear
an area around the front tires.
4. Slowly rock the vehicle forward and back- ward.
● Shift back and forth between R (Reverse)
and D (Drive) .
● Apply the accelerator as little as possible
to maintain the rocking motion.
● Release the accelerator pedal before
shifting between R (Reverse) and D
(Drive) .
● Do not spin the tires above 35 mph
(55 km/h).
5. If the vehicle cannot be freed after a few tries, contact a professional towing service
to remove the vehicle.
6-18In case of emergency

7 Appearance and care
Cleaning exterior..................................7-2
Washing ......................................7-2
Waxing ........................................7-2
Removing spots ................................7-3
Underbody ....................................7-3
Glass .........................................7-3
Aluminum alloy wheels ..........................7-3
Chrome parts ..................................7-3
Tire dressings ..................................7-3
Cleaning interior ...................................7-4
Lithium-ion (LI-ION) battery ......................7-4 Air fresheners
..................................7-4
Floor mats (if so equipped) ......................7-5
Seat belts .....................................7-5
Cleaning the seat tracks .........................7-5
Corrosion protection ...............................7-6
Most common factors contributing to vehicle
corrosion ......................................7-6
Environmental factors influence the rate of
corrosion ......................................7-6
Protect your vehicle from corrosion...............7-6

In order to maintain the appearance of your ve-
hicle, it is important to take proper care of it.
To protect the paint surfaces, please wash your
vehicle as soon as you can:● after a rainfall to prevent possible damage
from acid rain
● after driving on coastal roads
● when contaminants such as soot, bird drop-
pings, tree sap, metal particles or bugs get
on the paint surface
● when dust or mud builds up on the surface
Whenever possible, store or park your vehicle
inside a garage or in a covered area.
When it is necessary to park outside, park in a
shady area or protect the vehicle with a body
cover.
Be careful not to scratch the paint surface
when putting on or removing the body
cover.
WASHING
Wash dirt off with a wet sponge and plenty of
water. Clean the vehicle thoroughly using a mild
soap, a special vehicle soap or general purpose
dishwashing liquid mixed with clean, lukewarm
(never hot) water.
CAUTION
● Do not use car washes that use acid in
the detergent. Some car washes, espe-
cially brushless ones, use some acid for
cleaning. The acid may react with some
plastic vehicle components, causing
them to crack. This could affect their
appearance, and also could cause them
not to function properly. Always check
with your car wash to confirm that acid
is not used.
● Do not wash the vehicle with strong
household soap, strong chemical deter-
gents, gasoline or solvents.
● Do not wash the vehicle in direct sun-
light or while the vehicle body is hot, as
the surface may become water-spotted.
● Avoid using tight-napped or rough
cloths, such as washing mitts. Care
must be taken when removing
caked-on dirt or other foreign sub-
stances so the paint surface is not
scratched or damaged.
Rinse the vehicle thoroughly with plenty of clean
water.
Inside edges, seams and folds on the doors,
hatches and hood are particularly vulnerable to the effects of road salt. Therefore, these areas
must be cleaned regularly. Take care that the
drain holes in the lower edge of the door are
open. Spray water under the body and in the
wheel wells to loosen the dirt and wash away
road salt.
A damp chamois can be used to dry the vehicle to
avoid water spots.
WAXING
Regular waxing protects the paint surface and
helps retain new vehicle appearance. Polishing is
recommended to remove built-up wax residue
and to avoid a weathered appearance before
re-applying wax.
A NISSAN dealer can assist you in choosing the
proper product.
● Wax your vehicle only after a thorough wash-
ing. Follow the instructions supplied with the
wax.
● Do not use a wax containing any abrasives,
cutting compounds or cleaners that may
damage the vehicle finish.
Machine compounding or aggressive polishing
on a base coat/clear coat paint finish may dull the
finish or leave swirl marks.
CLEANING EXTERIOR
7-2Appearance and care

REMOVING SPOTS
Remove tar and oil spots, industrial dust, insects,
and tree sap as quickly as possible from the
surface of the paint to avoid lasting damage or
staining. Special cleaning products are available
at a NISSAN dealer or any automotive accessory
store. It is recommended that you visit a NISSAN
dealer for these products.
UNDERBODY
In areas where road salt is used in winter, it is
necessary to clean the underbody regularly in
order to prevent dirt and salt from building up and
causing the acceleration of corrosion on the un-
derbody and suspension. Before the winter pe-
riod and again in the spring, the underseal must
be checked and, if necessary, re-treated.
GLASS
Use glass cleaner to remove smoke and dust film
from the glass surfaces. It is normal for glass to
become coated with a film after the vehicle is
parked in the hot sun. Glass cleaner and a soft
cloth will easily remove this film.
CAUTION
When cleaning the inside of the windows,
do not use sharp-edged tools, abrasive
cleaners or chlorine-based disinfectant
cleaners. They could damage the electrical
conductors, radio antenna elements or
rear window defroster elements.
ALUMINUM ALLOY WHEELS
Wash the wheels regularly with a sponge damp-
ened in a mild soap solution, especially during
winter months in areas where road salt is used. If
not removed, road salt can discolor the wheels.
CAUTION
Follow the directions below to avoid
staining or discoloring the wheels:
●Do not use a cleaner that uses strong
acid or alkali contents to clean the
wheels.
● Do not apply wheel cleaners to the
wheels when they are hot. The wheel
temperature should be the same as am-
bient temperature.
● Rinse the wheel to completely remove
the cleaner within 15 minutes after the
cleaner is applied.
CHROME PARTS
Clean all chrome parts regularly with a non-
abrasive chrome polish to maintain the finish.
TIRE DRESSINGS
NISSAN does not recommend the use of tire
dressings. Tire manufacturers apply a coating to
the tires to help reduce discoloration of the rub-
ber. If a tire dressing is applied to the tires, it may
react with the coating and form a compound. This
compound may come off the tire while driving and
stain the vehicle paint.
If you choose to use a tire dressing, take the
following precautions:
● Use a water-based tire dressing. The coat-
ing on the tire dissolves more easily than
with an oil-based tire dressing.
● Apply a light coat of tire dressing to help
prevent it from entering the tire
tread/grooves (where it would be difficult to
remove) .
● Wipe off excess tire dressing using a dry
towel. Make sure the tire dressing is com-
pletely removed from the tire tread/grooves.
● Allow the tire dressing to dry as recom-
mended by the tire dressing manufacturer.
Appearance and care7-3

Occasionally remove loose dust from the interior
trim, plastic parts and seats using a vacuum
cleaner or soft bristled brush. Wipe the vinyl and
leather (if so equipped) surfaces with a clean,
soft cloth dampened in mild soap solution, then
wipe clean with a dry, soft cloth.
Regular care and cleaning is required in order to
maintain the appearance of the leather (if so
equipped) .
Before using any fabric protector, read the manu-
facturer’s recommendations. Some fabric pro-
tectors contain chemicals that may stain or
bleach the seat material.
Use a cloth dampened only with water to clean
the meter and gauge lens.
WARNING
Do not use water or acidic cleaners (hot
steam cleaners) on the seat. This can dam-
age the seat or occupant classification
sensor. This can also affect the operation
of the air bag system and result in serious
personal injury.
CAUTION
●Never use benzine, thinner or any simi-
lar material.
● Small dirt particles can be abrasive and
damaging to leather surfaces and
should be removed promptly. Do not
use saddle soap, car waxes, polishes,
oils, cleaning fluids, solvents, deter-
gents or ammonia-based cleaners as
they may damage the leather’s natural
finish.
● Never use fabric protectors unless rec-
ommended by the manufacturer.
● Do not use glass or plastic cleaner on
meter or gauge lens covers. It may dam-
age the lens cover.
LITHIUM-ION (LI-ION) BATTERY
CAUTION
●Do not change or modify the center con-
sole where the Li-ion battery is located.
(For example, do not drill the center
console.) Modifying the center console
may cause a short circuit and damage
the Li-ion battery. ●
Do not spill water onto the center con-
sole or around the area. It may cause a
short circuit and damage the Li-ion
battery.
AIR FRESHENERS
Most air fresheners use a solvent that could affect
the vehicle interior. If you use an air freshener,
take the following precautions:
● Hanging-type air fresheners can cause per-
manent discoloration when they contact ve-
hicle interior surfaces. Place the air fresh-
ener in a location that allows it to hang free
and not contact an interior surface.
● Liquid-type air fresheners typically clip on
the vents. These products can cause imme-
diate damage and discoloration when
spilled on interior surfaces.
Carefully read and follow the manufacturer’s in-
structions before using the air fresheners.
CLEANING INTERIOR
7-4Appearance and care

FLOOR MATS (if so equipped)
WARNING
To avoid potential pedal interference that
may result in a collision, injury or death:
●NEVER place a floor mat on top of an-
other floor mat in the driver front
position.
● Use only Genuine NISSAN floor mats
specifically designed for use in your ve-
hicle model. For additional information,
contact a NISSAN dealer.
● Properly position the mats in the floor-
well using the floor mat positioning aid.
For additional information, refer to
Floor mat positioning aid in this
section.
The use of Genuine NISSAN floor mats can
extend the life of your vehicle carpet and make it
easier to clean the interior. Mats should be main-
tained with regular cleaning and replaced if they
become excessively worn.
Floor mat positioning aid
This vehicle includes two driver’s side front floor
mat bracket hooks, two passenger’s side front
floor mat bracket hooks and two rear floor mat
bracket hooks to help keep your floor mats in
place. Genuine NISSAN floor mats have been
specially designed for your vehicle model. The
floor mats have grommet holes incorporated in
them. Position each mat by placing the floor mat
bracket hook through the floor mat grommet
holes while centering the mat in the floorwell.
Periodically check to make certain the mats are
properly positioned.
SEAT BELTS
The seat belts can be cleaned by wiping them
with a sponge dampened in a mild soap solution.
Allow the belts to dry completely in the shade
before using them. For additional information,
refer to “Seat belt maintenance” in the “Safety-
–Seats, seat belts and supplemental restraint
system” section of this manual.
WARNING
Do not allow wet seat belts to roll up in the
retractor. NEVER use bleach, dye or
chemical solvents to clean the seat belts,
since these materials may severely
weaken the seat belt webbing.
CLEANING THE SEAT TRACKS
CAUTION
Periodically clean the seat tracks to pre-
vent reduction of ability to move the seats.
Clean periodically with a high-powered vacuum
cleaner. Dirt and debris may reduce the ability to
adjust the seat. A wet cleansing agent may be
used if necessary.
LAI2016
Appearance and care7-5