2016 NISSAN LEAF Navigation Manual


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10 Troubleshooting guide
Customer assistance...
............................................................. 10-2
System unit ...
........................................................................\
...... 10-3
Liquid crystal display ...
....................................................... 10-3
Unique EV functions ...
.............................................................. 10-5
Driving range ...
..................................................................... 10-5
Charging stations ...
............................................................. 10-6
Energy information display ...
............................................. 10-7
Timer function ...
.................................................................... 10-8
Audio system ...
........................................................................\
10-10
HD Radio technology (for U.S.) ...
................................. 10-10
Compact Disc (CD) player ...
......................................... 10-12
iPod


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CUSTOMER ASSISTANCEENJN1502-120906-EA84A59D-8111-427E-AF1B-134B59A3E4B8For assistance or to order updated map data,
contact the NISSAN NAVIGATION SYSTEM
HELPDESK. For other assistance or inquiries,
contact NISSAN Consumer Affairs Department
or NissanConnect
SMMobile Apps and EV
customer service. See the contact information
on the inside front cover of this manual.
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10. Troubleshooting guide


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SYSTEM UNITENJN1502-120906-31400E7C-F4D3-4689-A9F6-88A5A28E5475
LIQUID CRYSTAL DISPLAYENJN1502-120906-EAA5698F-0334-4DAC-A1E3-D24F8C3455F2
SymptomPossible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes moderate.
Screen brightness is set to the maximum darkness. Adjust the brightness setting of the screen.
ªDisplay settingsº (page 1-16)
The screen is too bright. Screen brightness is set to the maximum brightness. Adjust the brightness setting of the screen.
ªDisplay settingsº (page 1-16)
A small black spot or a small bright spot appears on
the screen. This is a typical phenomenon for liquid crystal
displays.This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power cables, ham
radios or other radio devices equipped to other
vehicles may adversely affect the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal
displays.This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 508F (108C). Wait until the cabin temperature rises to within 508F (108C) and 1228F (508C).
When looking at the screen from an angle, the screen
lightens or darkens. This is a typical phenomenon for liquid crystal
displays.Adjust the brightness setting of the screen.
ªDisplay settingsº (page 1-16)
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SymptomPossible cause Possible solution
The screen turns blue or an error message is
displayed on the touch screen display. A system malfunction has occurred.
Contact a NISSAN certified LEAF dealer for an
inspection.
The SD card is not inserted into the slot correctly. If the SD card containing map data is accidentally removed, after reinserting the SD card containing
map data into the slot, push the power switch to the
OFF position and then push back to the ON position
again.
Navigation system related functions cannot be
operated. The SD card is not inserted into the slot.
Insert the appropriate SD card.
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UNIQUE EV FUNCTIONSGUID-0B6903B2-BAA7-4143-8015-B5AD5EA60436
DRIVING RANGEGUID-680F894E-6FF9-4727-A954-6565207C8586
SymptomPossible cause Possible solution
The driving range cannot be displayed. The power switch is in the ACC position.The driving range can be displayed when the power
switch is in the ON position or when the READY to
drive indicator light is on.
It cannot be displayed because the distance to empty
is too short. Charge the battery. Once the distance to empty
increased it will be displayed.
The driving range is displayed in an oval shape. As a result of the system correcting latitude and longitude, it may not be displayed as a circle.This is not a malfunction.
The distance to empty that is displayed in the lower
left hand side of the driving range and the scale of the
map do not match. As the map is displayed in 2D, the distance to empty
may differ from the actual distance on the road.
This is not a malfunction.
Drive using the numerical value on the lower left hand
side of the screen as a guide.
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CHARGING STATIONSGUID-0FB0DD5B-EDF3-4766-AAB9-A7288E22D2E6
SymptomPossible cause Possible solution
The charging station icon display setting is off but
icons are still displayed on the map. The charging station displayed has been set as a
stored location.This is not a malfunction.
Searched for charging stations because charge
recommendation guidance and the low battery
warning were displayed, but could not find any. In an area where the number of charging stations is
low, it may not be possible to find a charging station
located near the vehicle.This is not a malfunction.
Charging station information is not displayed. Information is not provided for all charging stations, so there may be cases when information is not
displayed.This is not a malfunction.
Contact charging stations beforehand by phone to
confirm whether they can be used.
Quick charging stations are not displayed. [QUICK CHARGE] may be set to OFF in the [Charge Port Types to Include in Station Searches] setting.Turn on the [QUICK CHARGE] setting.
ªUnique EV function settingsº (page 2-15)
The charging station information displayed is incor-
rect. The map data is old.
Connect to the Nissan Data Center and update
charging station information.
Alternatively, purchase new map data and update the
system.
I went to the charging station that I searched for but
the information was incorrect and I could not charge
the battery. The map data is old.
Connect to the Nissan Data Center and update
charging station information.
Alternatively, purchase new map data and update the
system.
Charging station facilities have changed, or the
EVSE (Electric Vehicle Supply Equipment) equipped
cannot be used. Contact the charging station by phone beforehand to
check whether facilities can be used.
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ENERGY INFORMATION DISPLAYGUID-801C3427-042D-4960-A67F-19AB8E711ACA
SymptomPossible cause Possible solution
The driving range increase/decrease when the air
conditioner/heater is ON/OFF that is displayed in the
energy usage information screen is displayed as +0
mile (+0 km) or -0 mile (-0 km). The power used for the air conditioner/heater will
decrease in response to the power used by the
traction motor and the increase/decrease difference
of the driving range will be under ‹1 mile (‹1 km).
Also, when the Li-ion battery available charge is low,
the increase/decrease of the driving range will also
become smaller.This is not a malfunction.
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TIMER FUNCTIONGUID-76E429E3-83EC-45DB-9BDF-CF9BDE5B6693
SymptomPossible cause Possible solution
Charging does not start at the time set. Timer charge has not been set to ON.Check on the timer charge screen whether the
indicator for the timer charge is turned on.
The EVSE (Electric Vehicle Supply Equipment) is not
connected correctly. Check that the EVSE (Electric Vehicle Supply
Equipment) is connected correctly.
The immediate charge switch is in the ON position. Check the immediate charge switch setting.
The power switch is in the ON position. Place the power switch in the OFF position when
setting timer charge.
The air conditioner or heater does not operate at the
time set. The Climate Ctrl. Timer is not set to ON.
On the Climate Ctrl. Timer screen, check whether the
Climate Ctrl. Timer indicator is on.
The EVSE (Electric Vehicle Supply Equipment) is not
connected correctly to the vehicle. Check whether the EVSE (Electric Vehicle Supply
Equipment) is connected correctly to the vehicle.
When the Timer charge is set as the first priority, the
Climate Ctrl. Timer will not operate until the remain-
ing Li-ion battery power displayed in the meter
exceeds 10 segments (80%) . Check the Climate Ctrl. Timer priority setting.
ªPriority setting between timer charge and
Climate Ctrl. Timerº (page 2-13)
When the Climate Ctrl. Timer is set as the first
priority, the Climate Ctrl. Timer operates only when
remaining Li-ion battery power displayed in the meter
is more than 2 segments (15%) . Charge the Li-ion battery so that the remaining Li-ion
battery power displayed in the meter is more than 2
segments (15%) and then, operate the Climate Ctrl.
Timer.
The power switch is in the ON position. Place the power switch in the OFF position when
setting timer charge.
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