2016 MERCEDES-BENZ SPRINTER lock

Problems with the fuel and fuel tank
If your vehicle is losing fuel, the fuel lines or thefuel tank are defective.
XTurn the key immediately to position 0in the
ignition lock and remove it.
XDo not restart the engine under any circum-
stances.
XConsult a qualified specialist workshop.
If the fuel tank has been run dry, after refueling
carry out the following steps:
XBefore starting the engine: switch on the igni-
tion three or four times.
XTurn the key to position 2in the ignition lock
(Ypage 119).
The % preglow indicator lamp in the instru-
ment cluster lights up briefly.
XOnce the %preglow indicator lamp goes
out, turn the key to position 3in the ignition
lock and release it as soon as the engine is
running.
You can start the diesel engine without preglow
when the engine is warm.
Diesel Exhaust Fluid (DEF)
Important safety notes
!Only use DEF in accordance with
ISO 22241. Never mix DEF with additives or
thin it with tap water. The exhaust gas after-
treatment may otherwise be damaged.
Observe the MB Specifications for Service
Products, Sheet 352.0.
Damage that results from the use of additives
or tap water leads to the loss of the New
Vehicle Limited Warranty.
!If DEF comes into contact with a painted or
aluminum surface, wash the surface off
immediately with plenty of water.
!DEF is not a diesel additive and must not be
mixed with fuel in the tank. Even small
amounts of DEF can cause engine damage.
Damage that results from the blending of DEF
will not be covered by the New Vehicle Limi-
ted Warranty.
iIf the outside temperature is below 12 ‡
( Ò 11 †) it may be difficult to top up. If the DEF
is frozen and there is an active warning indi- cator, topping up may not be possible. Park
the vehicle in a warm place, e.g. in a garage,
until the DEF has become liquid again. Top-
ping up is then possible again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
iIf you add DEF at temperatures below 12 ‡
( Ò 11 †) it is possible that the level is not
shown correctly due to the frozen DEF.
Drive for at least 20 minute s(heating phase in
the tank activated) and then st

op the vehicle
for at least 30 seconds. The level is then
shown correctly.
You will find further information on DEF in the
"Service products" section (
Ypage 277).
Refueling procedure
DEF filler neck
Non-lockable DEF filler cap
Example: DEF filler cap in the engine compartment
XTo open: switch off the ignition.
XOpen the hood (Ypage 218).
XTurn filler cap :counter-clockwise and
remove it.
XTo close: replace cap :on the filler neck and
turn it clockwise.
You will hear a click when cap :is fully
closed.
XClose the hood (Ypage 219).
Refueling129
Driving and parking
Z

Lockable filler cap
Example: DEF filler cap in the engine compartment
XTo open:switch off the ignition.
XOpen the hood (Ypage 218).
XRemove tool ?for unlocking tank filler
cap :from the footwell on the front-
passenger side (
Ypage 240).
XPull cover =up, turn 90° and release.
XInsert tool ?into hole ;of tank filler cap :.
XTurn filler cap:counter-clockwise and
remove it. Make sure that tool ?remains in
tank filler cap :while doing so.
XTo close: replace filler cap :and turn it
clockwise until closed.
XPull tool ?out of tank filler cap :and stow
with the vehicle tool kit in the footwell on the
front-passenger side.
XPull cover =up over hole ;of tank filler
cap :, turn and release.
XTurn tank filler cap :.
If tank filler cap :turns freely, the DEF tank
is closed.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!A moving vehicle can lead to damage to the
vehicle or damage to the drive train.
!When the vehicle is parked, always remove
the key to prevent the battery from becoming
discharged.
On vehicles with a battery isolating switch,
switch off the power supply if the vehicle is to
be out of use for a longer period of time.
130Parking
Driving and parking

Always park your vehicle safely and according to
legal requirements and secure it against rolling
away.
To ensure that the vehicle is properly secured
against rolling away unintentionally:
Rthe parking brake must be firmly applied
Rthe selector lever must be in positionPand
the key must be removed from the ignition
lock
Ron steep uphill or downhill gradients, the front
wheels must be turned towards the curb
Rthe rear axle must be secured, e.g. with a
wheel chock, on steep uphill or downhill gra-
dients
Use the wheel chock (
Ypage 132) to do so.
If you leave the vehicle parked for more than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
Rswitch off the electrical system using the bat-
tery main switch (Ypage 118) and
Rdisconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's con-
dition of charge every three weeks, since
standby power consumption can drain the bat-
tery. If the battery voltage is lower than 12.2 V,
the battery must be charged. Otherwise, the
battery may be damaged by exhaustive dis-
charging.
Be sure to observe the notes on disconnecting
and chargi ng th
e batteries under "Bat-
tery“ (Ypage 227). You can obtain information
about trickle chargers from a qualified specialist
workshop.
Parking brake
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
As a rule, you may only apply the parking brake
when the vehicle is stationary.
XTo apply the parking brake: pull brake
lever :up as far as the last possible detent.
The c warning lamp in the instrument
cluster lights up if the engine is running.
iOn vehicles with a folding brake lever, you
can then press lever :down to the stop.
XTo release the parking brake: on vehicles
with a folding brake lever, first pull brake
lever :up to the stop.
XRaise brake lever :slightly and press
release knob ;.
XGuide brake lever :down to the stop.
The c indicator lamp in the instrument
cluster goes out.
Parking131
Driving an d parking
Z

Exceptionally, if the service brake fails, the park-
ing brake can be used to brake the vehicle in an
emergency.
XEmergency braking: press and hold release
button ;and carefully apply brake lever :.
Switching off the engine
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the coolant temperature is very high, e.g.
after driving on hilly roads, leave the engine
running at idle speed for about two minutes
before turning it off.
This allows the coolant temperature to return
to normal.
XStop the vehicle.
XShift the automatic transmission to position
P .
XApply the parking brake.
XTurn the key to position 0in the ignition lock
and remove it.
The immobilizer is activated.
XSecure the vehicle to prevent it from rolling
away (Ypage 130).
Wheel chock
Use the wheel chock or a similar object to pre-
vent the vehicle from rolling away, e.g. when
parking or changing a wheel.
Wheel chock in the load/passenger compartment
XTo remove the wheel chock on Cargo
Vans/Passenger Vans: pull restraining
cable :down a little and remove it from
retainer ;.
XRemove the chock.
iWhen stowing the wheel chock, make sure
that restraining cable :is holding it securely
in retainer ;.
Wheel chock to the rear of the chassis on the left
side of the vehicle (example)
XTo remove the wheel chock on Cab Chas-
sis:pull the locking springs down and remove
the wheel chock.
iWhen stowing the wheel chock, make sure
that it is secured in the retainer with the lock-
ing springs.
Parking the vehicle for a long period
If you park your vehicle for longer than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
132Parking
Driving an d parking

Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized technicians at a Sprinter
dealer.
The engine settings must not be changed under any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Short journey
!
If the vehicle is predominantly used for
short-distance driving or is stationary for long
periods, this could lead to a malfunction in the automatic cleaning function for the diesel par-
ticle filter. This can lead to blockage of the
diesel particle filter. This can also result in fuel
collecting in the engine oil and cause engine
failure.
Therefore, if you mainly drive short distances,
drive on a highway or an inter-urban road for
20 minute severy 300 miles (500 km). This facil-
itates the diesel particle filter's burn-off proc-
ess.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the max-
imum speed of the vehicle and the resulting per-
missible maximum speed of the tires (tire and
tire pressure). In particular, also observe the tire
approval regulations for each country.
You must not exceed the speed limit for the tires
listed in the tire pressure tables. You can find
information on tire pressures in the "Wheels and
tires" section (
Ypage 250).
You can permanently limit the maximum speed
of your vehicle to 65 mph (105 km/h) or 75 mph (120 km/h).
We recommend that you have the maximum
speed programmed by an authorized Sprinter
dealer.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed maximum
speed.
Driving abroad
Service
An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear in
mind that service facilities or replacement parts
may not always be immediately available. You
can obtain a list of workshops at any authorized
Sprinter Dealer.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. Infor-
mation on fuel (
Ypage 277).
134Driving tips
Driving and parking

Wet road surfaces
If you have been driving for a long time in heavy
rain without braking, there may be a delayed
response when you first apply the brakes. This
may also occur after driving through a car wash
or deep water.
You must depress the brake pedal more firmly.
Maintain a longer distance to the vehicle in
front.
While paying attention to the traffic conditions,
you should brake the vehicle firmly after driving
on a wet road surface or through a car wash. This
heats the brake discs, so that they dry more
quickly, which protects them against corrosion.
Limited braking performance on salt-
treated roads
When driving on salted roads, salt may start to
build up on the brake disks and brake pads. Thiscan increase braking distances considerably.
Maintain a greater distance to the vehicle in
front.
To remove any build-up of salt that may have
formed:
XApply the brakes at the start of the journey,
occasionally during journey and at the end of
the journey. Make sure that you do not endan-
ger other road users when doing so.
New brake discs and brake pads/
linings
New brake pads and brake discs only reach their
optimal braking effect after a few
100 kilometers. Until then, compensate for this by applying greater force to the brake pedal.
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake discs
and brake pads/linings:
Rbrake discs that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or are of an equivalent
standard of quality
Other brake discs or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake discs and brake pads/
linings on an axle at the same time. Always
install new brake pads/linings when replacing
brake discs.
Parking brake
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
When driving on wet roads or dirt-covered sur-
faces, road salt and/or dirt may get into the
parking brake. This causes corrosion and a
reduction of braking force.
In order to prevent this, drive with the parking
brake lightly applied from time to time. When
doing so, drive for a distance of approximately
110 yds (100 m) at a maximum speed of 12 mph
(20 km/h).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
Driving in wet conditions
Hydroplaning
GWARNING
There is a danger of hydroplaning occurring,
even if you are driving slowly and your tires
have sufficient tread depth, depending on the
depth of water on the road. There is a risk of
an accident.
For this reason, avoid tire ruts and brake care-
fully.
Therefore, in heavy rain or other conditions in
which hydroplaning can occur, drive as follows:
Rreduce your speed
Ravoid tire ruts
Rapply the brakes with care
Driving on flooded roads
!Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
136Driving tips
Driving and parking

erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
If you have to drive on stretches of road on which
water has collected, please bear in mind that:
Rthe water level of standing water should not
be above the lower edge of the front bumper
Rdo not drive faster than walking speed
Driving in winter
General notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop in good time at the onset of
winter.
iDo not cover the radiator, e.g. with a winter
cover. The measurements of the on-board
diagnostic system may otherwise return inac-
curate values. Some of these values are
legally prescribed and must therefore always
be exact. Observe the notes in the "Winter operation" sec-
tion (
Ypage 249).
Slippery road surfaces
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GWARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
!Vehicles with automatic transmission may
roll only briefly in the neutral position N. Pro-
longed rolling of the wheels, e.g. when being
towed, will result in transmission damage.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to neutral position N.
XTry to maintain control of the vehicle using
corrective steering.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and braking
maneuvers. Do not use cruise control.
You can find further information on winter tires
and snow chains in the "Winter operation" sec-
tion (
Ypage 249).
Driving off-road
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
Driving tips137
Driving and parking
Z

XKeep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes function as usual again if:
Ryou release the brake pedal
Rthere is no longer any danger of a collision
Rno obstacle is detected in front of your vehicle
Adaptive Brake Assist is then deactivated.
Up to the maximum vehicle speed, adaptive
Brake Assist can react to moving obstacles that
have already been recognized as such at least
once over the period of observation. Adaptive
Brake Assist does not react to stationary obsta-
cles.
In particular, the detection of obstacles can be
impaired if:
Rdirt on the sensors or anything else covering
the sensors
Rsnow or heavy rain
Rinterference from other radar sources
Rthere are strong radar reflections, for exam-
ple in parking garages
Ra narrow vehicle traveling in front, e.g. a
motorbike
Ra vehicle traveling in front on a different line
If adaptive Brake Assist is not available due to a
malfunction in the radar sensor system, the full
brake boosting effect with the help of BAS
remains available.
Following damage to the front end of the vehicle,
have the configuration and operation of the
radar sensor checked at a qualified specialist
workshop. This also applies to collisions at slow
speeds where there is no visible damage to the
front of the vehicle.
Lane Tracking package
Blind Spot Assist
General notes
Blind Spot Assist uses a radar sensor system to
monitor the areas on both sides of your vehicle.
It supports you from speeds of approximately
20 mph (30 km/h). A warning display in the
exterior mirrors draws your attention to vehicles detected in the monitored area. If you then
switch on the corresponding turn signal to
change lane, you will also receive an optical and
audible collision warning. For this purpose, Blind Spot Assist uses sensors in the rear bumper and
behind the protective strips of the B-pillars.
Important safety notes
GWARNING
Blind Spot Assist does not react to:
Rvehicles overtaken too closely on the side,
placing them in the blind spot area
Rvehicles which approach with a large speed
differential and overtake your vehicle
As a result, Blind Spot Assist may not give
warnings in such situations. There is a risk of
an accident.
Always observe the traffic conditions care-
fully, and maintain a safe lateral distance.
Blind Spot Assist is only an aid. It may fail to
detect some vehicles and is no substitute for
attentive driving.
iUSA only:
This device has been approved by the FCC as
a "Vehicular Radar System". The radar sensor is intended for use in an automotive radar
system only. Removal, tampering, or altering
of the device will void any warranties, and is
not permitted by the FCC. Do not tamper with,
alter, or use in any non-approved way.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
Monitoring range of the sensors
In particular, the detection of obstacles can be
impaired in the case of:
Rdirt on the sensors or anything else covering
the sensors
Rpoor visibility, e.g. due to fog, heavy rain or
snow
Rnarrow and short vehicles, e.g. motorcycles
or bicycles
Rvery wide lanes
Rnarrow lanes
Rvehicles not driving in the middle of their lane
Rbarriers or other road boundaries
Vehicles in the monitoring range are then not
indicated.
144Driving systems
Driving and parking