2016 MERCEDES-BENZ SPRINTER tow

Index....................................................... 3
Introduction......................................... 22
At a glance........................................... 31
Safety................................................... 39
Opening and closing...........................59
Seats, steering wheel and mirrors ....72
Lights and windshield wipers ............79
Climate control .................................... 97
Driving and parking..........................118
On-board computer and displays ....161
Stowing and features .......................204
Transporting loads ............................212
Maintenance and care ......................218
Roadside Assistance ........................240
Wheels and tires ............................... 247
Technical data................................... 275
2Contents

Overview ........................................124
Problem (malfunction) ................... 127
Releasing the parking lock man-
ually ............................................... 127
Selector lever ................................ 124
Selector lever positions ................. 124
Shift ranges ................................... 125
Starting the engine ........................ 120
Touchshift ...................................... 125
Trailer towing ................................. 126
Transmission oil change ................ 282
Automatic transmission emer-
gency mode ....................................... 127
AUX port ............................................. 211
Auxiliary heater
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 111
Adjusting ....................................... 173
Conditions for switching on ........... 108
Heating time .................................. 107
Important safety notes .................. 106
Operating with the button (control
panel) ............................................ 108
Operation with the remote con-
trol ................................................. 109
Operation with the timer ................ 114
Selecting a switch-on time ............. 108
Setting the switch-on time ............. 109
see Auxiliary heating
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary warm-air heater
Problem (malfunction) ................... 117
Axle load, permissible (trailer tow-
ing) ...................................................... 287
B
Backup lamps
Replacing bulbs ............................... 89
Backup lamps (Chassis Cab)
Replacing bulbs ............................... 90
BAS (Brake Assist System)
Display message ............................ 182
Function/notes ................................ 54 Indicator lamp ................................ 195
Basic settings
see Settings
Battery
Isolating switch .............................. 118
Replacing (SmartKey) ......................6 1
Battery (SmartKey)
Checking .......................................... 61
Important safety notes .................... 61
Replacing ......................................... 61
Battery (vehicle)
Care ............................................... 232
Charge indicator lamp ................... 198
Charging ........................................ 232
Disconnecting and connecting ....... 229
Disconnecting and connecting
(engine compartment) ................... 231
Display message ............................ 192
Important safety notes .................. 227
Installing/removing (engine com-
partment) ....................................... 231
Jump starting ................................. 242
Location ......................................... 228
Removing and installing ................. 230
Removing and installing the floor
covering ......................................... 228
Before driving off
Important safety notes .................. 120
Belt
see Seat belts
Bleeding the fuel system .................. 123
Blind Spot Assist
Activating/deactivating ......... 146, 173
Notes/function .............................. 144
Trailer towing ................................. 146
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 223
Display message ............................ 183
Notes ............................................. 283
Warning lamp ................................. 195
4Index

Brake force distribution, elec-
tronicsee EBD (electronic brake force
distribution)
Brake lamps
Replacing bulbs ............................... 89
Brake lamps (Chassis Cab)
Replacing bulbs ............................... 90
Brake linings
Display message ............................ 182
Indicator lamp ................................ 198
Brake pads/linings
New ............................................... 136
Brake system
Malfunction .................................... 182
Warning lamp ................................. 195
Brakes
ABS .................................................. 53
Adaptive Brake Assist .................... 143
Applying the parking brake ............ 131
BAS .................................................. 54
Brake fluid (notes) ......................... 283
Checking brake fluid level .............. 223
Display messages .......................... 182
EBD .................................................. 54
Important safety notes .................. 135
Maintenance .................................. 195
New brake pads/linings ................ 136
Parking brake (notes) ..................... 136
Riding tips ...................................... 135
Breakdown
Fire extinguisher ............................ 242
First-aid kit .................................... 241
Jump-starting ................................. 242
Reflective safety jacket .................. 241
Vehicle tool kit ............................... 240
Warning lamp ................................. 241
Warning triangle ............................ 241
see Flat tire
see Towing away
Bulb
see Changing bulbs
Bulb failure indicator .......................... 79C
California
Important notice for retail cus-
tomers and lessees .......................... 22
Car
see Vehicle
Care
Access step in the bumper ............ 237
Car wash ........................................ 233
Display ........................................... 237
Exterior lights ................................ 236
Interior ........................................... 237
Notes ............................................. 233
Paint .............................................. 235
Plastic trim .................................... 238
Power washer ................................ 234
Rear view camera .......................... 236
Roof lining ...................................... 238
Seat belt ........................................ 238
Seat cover ..................................... 238
Selector lever ................................ 238
Sensors ......................................... 236
Sliding door ................................... 237
Steering wheel ............................... 238
Step (electrical) ............................. 237
Trim pieces .................................... 238
Washing by hand ........................... 234
Washing the engine ....................... 234
Wheels ........................................... 235
Windows ........................................ 235
Wiper blades .................................. 235
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 117
Cargo compartment floor ................... 28
Cargo tie-down points and tie
downs
Important safety notes .................. 214
Cargo tie-down rings
Installing ........................................ 216
Permissible tensile load ................. 285
Carrier system
Ladder rack ................................... 217
CD player/CD changer ...................... 168
Cell phone
see Mobile phone
Center console overview .................... 35
Index5

Central lockingAutomatic locking ............................ 64
Important safety notes .................... 64
Locking/unlocking (buttons) ........... 64
Locking/unlocking (SmartKey) ........ 59
Locking/unlocking manually ............ 64
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) .............. 91
Additional turn signals ..................... 88
Backup lamp (Chassis Cab) ............. 90
Backup lamps .................................. 89
Bi-Xenon bulbs ................................. 86
Brake lamps ..................................... 89
Brake lamps (Chassis Cab) .............. 90
Cornering lamps .............................. 87
Courtesy lights ................................. 91
Daytime running lamps (halogen
headlamps) ...................................... 87
Display message ............................ 185
Front interior light ............................ 92
High-beam headlamps ..................... 87
Interior light ..................................... 92
Interior lighting ................................ 92
License plate lamp ........................... 90
License plate lamp (Chassis Cab) .... 90
Low-beam headlamps ...................... 87
Overview of lamp types (front
bulbs) ............................................... 86
Overview of lamp types (rear
bulbs, Cargo Van/Passenger
Van) ................................................. 89
Overview of lamp types (rear
bulbs, Chassis Cab) ......................... 90
Parking lamps .................................. 87
Perimeter lamp .......................... 90, 91
Rear fog lamp .................................. 89
Rear fog lamp (Chassis Cab) ............ 90
Rear interior light ............................. 92
Standing lamps (rear, Chassis
Cab) ................................................. 90
Standing lamps (rear) ...................... 89
Tail lamps ........................................ 89
Tail lamps (Chassis Cab) .................. 90
Turn signals (front) ........................... 88
T

urn signals (rear, Chassis Cab) ....... 90
Turn signals (rear) ............................ 89 Warning and indicator lamps ......... 203
see Replacing bulbs
Changing bulbs
see Replacing bulbs
Checklist
Before driving off-road ................... 138
Child
Restraint system .............................. 48
Child seat
Forward-facing restraint system ...... 51
LATCH-type (ISOFIX) child seat
anchors ............................................ 49
On the front-passenger seat ............ 51
Rearward-facing restraint system .... 51
Top Tether ....................................... 50
Child-proof locks
Important safety notes .................... 51
Rear door ......................................... 52
Children
Special seat belt retractor ............... 48
Chock ................................................. 132
Cigarette lighter ................................ 209
Cleaning
Mirror turn signal ........................... 236
Trailer tow hitch ............................. 237
Climate control
Air conditioning in the rear com-
partment ........................................ 101
Air-conditioning system ................... 99
Auxiliary heating ............................ 106
Checking/cleaning the air filter
(rear-compartment air condition-
ing) ................................................ 225
Cooling with air dehumidification .. 102
Defrosting the windows ................. 103
Heating ............................................ 98
Heating in the rear compartment ... 100
Important safety notes .................... 97
Operating the cargo compartment
air vents ......................................... 117
Overview of systems ........................ 97
Problem with the rear window
defroster ........................................ 104
Problems with the windshield
heating .......................................... 104
Rear-compartment air condition-
ing ................................................. 101
Rear-compartment heating ............ 100
6Index

ESP®(Electronic Stability Pro-
gram) ............................................... 54
Important safety information ........... 52
Overview .......................................... 52
Driving systems
Blind Spot Assist ............................ 144
Cruise control ................................ 140
Display message ............................ 190
Lane Keeping Assist ...................... 146
PARKTRONIC ................................. 151
Driving tips
Automatic transmission ................. 126
Brakes ........................................... 135
Break-in period .............................. 118
Downhill gradient ........................... 135
Drinking and driving ....................... 133
Driving abroad ............................... 134
Driving in winter ............................. 137
Driving on flooded roads ................ 136
Driving on wet roads ...................... 136
Exhaust check ............................... 134
Fuel ................................................ 133
General .......................................... 133
Hydroplaning ................................. 136
Icy road surfaces ........................... 137
Important safety notes .................. 118
Limited braking efficiency on sal-
ted roads ....................................... 136
New brake disks ............................ 136
New brake pads/linings ................ 136
Off-road driving .............................. 137
Overrun cut-off .............................. 133
Snow chains .................................. 249
Speed limitation ............................. 134
Towing a trailer .............................. 155
Transport by rail ............................. 135
Wet road surface ........................... 136
DSR (Downhill Speed Regulation) .... 149
E
EBD (electronic brake force distri-
bution)
Display message ............................ 183
Function/notes ................................ 54
Indicator lamps .............................. 195
Electrical closing assist ...................... 66Electrical fuses
see Fuses
Electrical step
Cleaning ......................................... 237
Display message ............................ 192
Emergency release .......................... 67
Function ........................................... 67
Important safety notes .................... 66
Indicator lamp ................................ 203
Manual retraction ............................ 67
Obstacle detection ........................... 67
Electrical system
Battery main switch ....................... 118
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Electronic Traction System
see 4ETS (Electronic Traction System)
Emergency exit .................................... 55
Emergency exit window ..................... 55
Emergency Tensioning Devices
Activation ......................................... 45
Emissions control
Service and warranty information .... 22
Engine
ADR (working speed governor) ...... 154
Changing the power output ............. 26
Check Engine warning lamp ........... 200
Cleaning instructions ..................... 234
Engine number ............................... 277
Engine speed setting (working
mode) ............................................ 155
Irregular running ............................ 123
Jump-starting ................................. 242
Operating safety .............................. 26
Starting .......................................... 120
Starting problems .......................... 123
Switching off .................................. 132
Tow-starting (vehicle) ..................... 246
Engine electronics
Notes ............................................. 275
Problem (malfunction) ................... 123
Engine oil
Adding ........................................... 222
Additives ........................................ 281
Index9

Notes on operating the vehicle ........ 25
Qualified specialist workshop .......... 26
Registering your vehicle ................... 27
Operating system
see On-board computer
Operator's Manual
General notes .................................. 22
Vehicle equipment ........................... 22
Outline lamp
Replacing bulbs ............................... 91
Outside temperature display ........... 162
Overhead control panel ...................... 36
Overrevving range .............................1 62
Overrun cutoff ................................... 133
P
Paintwork (cleaning instructions) ... 235
Paper holder ...................................... 207
Parking ............................................... 130
Important safety notes .................. 130
Parking brake ................................ 131
Wheel chock .................................. 132
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 184
Notes/function .............................. 131
Parking lamps
Replacing bulbs ............................... 87
PARKTRONIC
Deactivating/activating ................. 153
Driving system ............................... 151
Function/notes .............................1 51
Important safety notes .................. 151
Problem (malfunction) ................... 154
Range of the sensors ..................... 151
Roll-back warning .......................... 153
Trailer towing ................................. 153
Warning display ............................. 152
Partition sliding door
Important safety notes .................... 70
Opening/closing .............................. 70 Passenger compartment air-condi-
tioning system
see Climate control
Passenger compartment heating
see Climate control
Perimeter lamp
Replacing bulbs ............................... 90
Pets in the vehicle ............................... 52
Plastic trim (cleaning instruc-
tions) .................................................. 238
Power assistance for the steering
Display message ............................ 192
Warning lamp ................................. 203
Power supply
Battery isolating switch ................. 118
Switching off .................................. 119
Switching on .................................. 119
Power take-off
Engine speed setting ..................... 154
Power washers .................................. 234
Power windows
see Side windows
Preparing for a journey
Checks in the vehicle ..................... 120
Visual check of the vehicle exte-
rior ................................................. 120
Protection of the envi
ronment
General notes .................................. 24
Pulling away ...................................... 121
Q
QR code
Rescue card ..................................... 29
Qualified specialist workshop ........... 26
R
Radiator cover..................................... 28
Radio
Changing stations (vehicles with
steering wheel buttons) ................. 167
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 26
14Index

Rain and light sensorSetting the sensitivity (vehicles
with steering wheel buttons) ......... 173
Windshield wiper .............................. 93
Range (vehicles with steering
wheel buttons) .................................. 174
Rear bench seat
Installing/removing (Passenger
Van) ................................................. 75
Stowage compartment (crewcab) .. 207
Rear compartment
Activating/deactivating climate
control ........................................... 101
Setting the air vents ...................... 106
Rear door
Child-proof locks .............................. 52
Important safety notes .................... 68
Opening/closing .............................. 68
Opening/closing from inside ........... 69
Rear fog lamp
Replacing bulbs ............................... 89
Switching on/off .............................. 80
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................... 90
Rear interior light
Replacing bulbs ............................... 92
Rear lamps
see Lights
Rear rack
Notes ............................................. 216
Rear view camera
Cleaning instructions ..................... 236
Important safety notes .................. 154
Switching on .................................. 154
Rear window defroster
Problem (malfunction) ................... 104
Switching on/off ........................... 104
Rear window wiper ............................. 94
Switching on/off .............................. 94
Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear-view mirror
Anti-glare mode ............................... 78
Refilling
DEF filler neck ............................... 129 Important safety notes (Diesel
Exhaust Fluid – DEF) ...................... 129
Refilling procedure (Diesel
Exhaust Fluid – DEF) ...................... 129
Refrigerant ......................................... 284
Refueling
Fuel filler flap ................................. 128
Fuel gauge ..................................... 162
Important safety notes (fuel) ......... 127
Refueling procedure (fuel) ............. 128
see Fuel
Releasing the parki
ng lock man-
ually (automatic transmission) ........ 127
Remote control
Changing the operating duration
(auxiliary heating) .......................... 110
Replacing the battery (auxiliary
heating ) ........................................ 111
Switching on/off (auxiliary heat-
ing) ................................................ 110
Synchronizing (auxiliary heating) ... 110
Replacing bulbs
Important safety notes .................... 86
Replacing the battery (auxiliary
heating remote control) .................... 111
Replacing the fuel filter .................... 202
Reporting safety defects .................... 27
Rescue card ......................................... 29
Restraint system
Introduction ..................................... 39
Warning lamp (function) .......... 39, 198
Reverse warning feature .................. 122
Roadside Assistance (breakdown) .... 23
Roof carrier
Maximum payload .......................... 286
Notes ............................................. 216
Roof load (roof carrier) ..................... 286
S
Safety
Children in the vehicle ..................... 47
Operating safety .............................. 25
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 42
Cleaning ......................................... 238
Index15

Removing/mounting ...................... 273
Specia lsea tbelt retractor .................. 48
Specialist worksho p............................ 26
Speed ,controlling
see Cruis econtrol
Speedomete r
Digital (vehicles wit hsteerin g
whee lbuttons ).............................. .170
Digital (vehicles without steering
wheel buttons) ............................... 163
Selecting display unit (vehicles
with steering- wheel buttons) ........1 70
see Instrument cluster
Standing lamps
Replacing bulbs ............................... 87
Replacing bulbs (rear) ......................8 9
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ......................9 0
Start-off assist
Display message ............................1 82
Starting (engine) ................................ 120
Station
see Radio
Steering wheel
Adjusting ......................................... 77
Button overview ............................... 35
Cleaning ......................................... 238
Step
see Electrical step
Stickers
General safety notes ........................ 24
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments
Eyeglasses compartment ...............2 05
Glove box ....................................... 204
Important safety notes .................. 204
Paper holder .................................. 207
Stowage compartment above the
windshield ..................................... 206
Stowage compartment in the cen-
ter console ..................................... 206
Stowage compartment in the
dashboard ...................................... 205
Stowage space above the head-
liner ............................................... 206 Stowage space u
nder the rear
bench seat ..................................... 207
Stowage space under the twin co-
driver's seat ................................... 206
Summer tires ..................................... 249
Switch unit
see Control panel
Switching off the alarm (ATA) ............ 56
Switching the heater booster func-
tion on/off ......................................... 111
Switching the surround lighting
on/off (on-board computer) ............. 172
Swivel seat ........................................... 73
T
Tachometer ........................................ 162
Tail lamps
Changing ......................................... 90
Replacing bulbs ............................... 89
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................... 90
Tank content
Fuel gauge ..................................... 162
Range (vehicles with steering
wheel buttons) ............................... 174
Reserve fuel warning lamp ............. 200
Technical data
Capacities ...................................... 277
Cargo tie-down points .................... 285
Cargo tie-down rings ...................... 285
Loading rails .................................. 285
Roof carrier .................................... 286
Tires/wheels ......................... 257, 272
Trailer tow hitch ............................. 286
Vehicle data ................................... 285
Telephone .................................. 210, 211
Telephone (on-board computer)
Accepting an incoming call ............ 175
Display messages .......................... 193
Numbers from the phone book ...... 175
Operating ....................................... 175
Redialing ........................................ 176
Rejecting or ending a call .............. 175
Temperature
Outside temperature ...................... 162
Setting (climate control) ................ 102
Index17