Twin front-passenger seatStowage compartment .................. 206
Two-way radios
Type approval/frequency .............. 275
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 266
U
Unlocking
From inside the vehicle (central
unlocking button) ............................. 64
USB port ............................................. 211
V
Vehicle
Data acquisition ............................... 29
Display message ............................ 192
Electronics ..................................... 275
Equipment ....................................... 22
Individual settings (vehicles with
steering wheel buttons) ................. 168
Limited Warranty ............................. 22
Loading .......................................... 258
Locking (SmartKey) .......................... 59
Lowering ........................................ 271
Maintenance .................................... 23
Operating safety .............................. 25
Parking for a long period ................ 132
Pulling away ................................... 121
Raising ........................................... 268
Registration ..................................... 27
Reporting problems ......................... 27
Securing from rolling away ............ 130
Towing away .................................. 243
Transporting .................................. 246
Unlocking (SmartKey) ...................... 59
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 27
Body/equipment mounting direc-
tives for trucks ................................. 27
Vehicle data ....................................... 285
Vehicle identification number .......... 276
Vehicle identification plate .............. 276
Vehicle tool kit .................................. 240 Vents
see Air vents
Voltage supply
Fuses ............................................. 246
W
Warning Stickers ........................................... 24
Warning and indicator lamp
Diesel particle filter ....................... 201
Power assistance for the steering .. 203
Warning and indicator lamps
Brakes ........................................... 195
Check Engine ................................. 200
Coolant .......................................... 199
Diesel Exhaust Fluid (DEF) ............. 197
Electrical step ................................ 203
ESP
®.............................................. 194
ESP®function ................................ 197
Overview .......................................... 33
Seat belt ........................................ 203
Warning lamp .................................... 241
Warning triangle ................................ 241
Warning- and indicator lamps
ABS ................................................ 195
Air filter .......................................... 201
ASR ................................................ 194
BAS ................................................ 195
Battery charge ............................... 198
Brake wear .................................... 198
Bulbs .............................................. 203
Doors ............................................. 203
Engine oil level ............................... 198
Preglow .......................................... 201
Reserve fuel ................................... 200
Tire pressure monitor .................... 202
Water separator ............................. 202
Windshield washer fluid ................. 202
Warranty .............................................. 22
Washer fluid
Adding ........................................... 224
Capacities ...................................... 285
Display message ............................ 193
Indicator lamp ................................ 202
Notes ............................................. 284
Wiping with ...................................... 93
20Index
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental issues and recommen-
dations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rele-
vant environmental guidelines and regulations
when disposing of materials. This helps to pro-
tect the environment.
Operating safety and vehicle approval
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. The guidelines must be
observed during disposal.
In California, you can find more information on
the Internet at www.dtsc.ca.gov.
Notes on operating the vehicle
There is a risk of damage to the vehicle if:
Rthe vehicle makes contact with the ground,
e.g. on a high curb or a loose road surface
Ryou drive too quickly over an obstacle, e.g. a
curb or a pothole
Ra heavy object hits the underbody or chassis
component
In these or similar situations, the vehicle body/
frame, the underbody, chassis components,
wheels or tires could be damaged even if this is
not visible from the outside. Components that
have been damaged in this way can unexpect-
edly fail or no longer be able to assimilate the
loads occurring in the event of an accident. If the underbody paneling is damaged, flammable
material, such as leaves, grass or twigs, could
collect between the underbody and underbody
paneling. These materials could ignite if they
remain in contact with hot components of the
exhaust system for an extended period.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
Introduction25
Z
Rswitch off the electrical system using the bat-
tery main switch (Ypage 118) and
Rdisconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's con- dition of charge every three weeks, since
standby power consumption can drain the bat-
tery. If the battery voltage is lower than 12.2 V,
the battery must be charged. Otherwise, the
battery may be damaged by exhaustive dis-
charging.
Be sure to observe the notes on disconnecting
and charging the batteries under "Battery"
(
Ypage 227). You can obtain information about
trickle chargers from a qualified specialist work- shop.
If you leave the vehicle parked for longer than
6 weeks, the vehicle may suffer damage as a
result of lack of use. In this event, consult a
qualified specialist workshop.
Driving tips
General notes
Important safety notes
GWARNING
The driver's attention to the road must always be his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a telephone
call. If you choose to use the telephone while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle covers
a distance of 44 feet (approximately 14 m)
ever yse cond.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
!Always observe the ground clearance of the
vehicle and avoid obstacles. On vehicles with a step, ground clearance is further restricted.
Obstacles can damage the vehicle.
If you must drive over obstacles, drive espe-
cially slowly and carefully. If necessary, have
another person direct you.
Drive sensibly – save fuel
In order to save fuel, observe the following tips:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in moun-
tainous terrain.
Overrun cutoff
If you are in overrun mode and take your foot off
the accelerator pedal, the fuel supply is cut off
when the engine speed is out of the idle speed
control range.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent are greatly increased when you drink or
take drugs and drive.
Driving tips133
Driving and parking
Z
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized technicians at a Sprinter
dealer.
The engine settings must not be changed under any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Short journey
!
If the vehicle is predominantly used for
short-distance driving or is stationary for long
periods, this could lead to a malfunction in the automatic cleaning function for the diesel par-
ticle filter. This can lead to blockage of the
diesel particle filter. This can also result in fuel
collecting in the engine oil and cause engine
failure.
Therefore, if you mainly drive short distances,
drive on a highway or an inter-urban road for
20 minute severy 300 miles (500 km). This facil-
itates the diesel particle filter's burn-off proc-
ess.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the max-
imum speed of the vehicle and the resulting per-
missible maximum speed of the tires (tire and
tire pressure). In particular, also observe the tire
approval regulations for each country.
You must not exceed the speed limit for the tires
listed in the tire pressure tables. You can find
information on tire pressures in the "Wheels and
tires" section (
Ypage 250).
You can permanently limit the maximum speed
of your vehicle to 65 mph (105 km/h) or 75 mph (120 km/h).
We recommend that you have the maximum
speed programmed by an authorized Sprinter
dealer.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed maximum
speed.
Driving abroad
Service
An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear in
mind that service facilities or replacement parts
may not always be immediately available. You
can obtain a list of workshops at any authorized
Sprinter Dealer.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. Infor-
mation on fuel (
Ypage 277).
134Driving tips
Driving and parking
could slip sideways, tip and rollover. There is arisk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
GWARNING
When driving off-road, your body is subject to
forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road.
GWARNING
If you drive over obstacles or in ruts, the steer-
ing wheel may jerk out of your grip, causing
injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you
must expect steering forces to increase
briefly and suddenly.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
!When driving off-road or on unpaved surfa-
ces, check the underside of the vehicle and
the wheels and tires at regular intervals. In
particular, remove any trapped foreign
objects, e.g. stones and branches.
Such foreign objects may:
Rdamage the chassis, the fuel tank or the
brake system
Rcause imbalances and thus vibrations
Rbe flung out when you continue driving
If there is any damage, inform a qualified spe-
cialist workshop. When driving off-road and on construction sites,
sand, mud and water mixed with oil, for exam-
ple, may get into the brakes. This may lead to a
reduction in braking performance or total brake
failure, also as a result of increased wear. The
braking characteristics will vary depending on
the material that has got into the system. Clean
the brakes after driving off-road. If you then
notice reduced braking performance or hear
scraping noises, have the brake system checked
at a
quali
fied specialist workshop. Adjust your
driving style to the changed braking character-
istics.
Driving off-road or on construction sites increa-
ses the possibility of vehicle damage which may
in turn lead to the failure of certain assemblies
and systems. Adapt your driving style to the off- road driving conditions. Drive carefully. Have
any vehicle damage rectified at a qualified spe-
cialist workshop as soon as possible.
When driving on rough terrain, do not shift the
transmission into the neutral position. You could
lose control when attempting to brake the vehi-
cle with the service brake. If your vehicle cannot
manage an uphill slope, drive back down the
slope in reverse gear.
When loading your vehicle for driving off-road or on a construction site, keep the vehicle's center
of gravity as low as possible.
Checklist before driving off-road
XCheck the fuel and DEF levels (Ypage 162)
and top up (Ypage 129).
XEngine: check the oil level (Ypage 220) and
add oil (Ypage 222).
Before driving up or down steep gradients, fill
the oil to the maximum level.
iIf you drive up or down steep gradients, the
4 symbol may appear in the display. The
engine operating safety is not put at risk if you
have filled the engine oil to the maximum level
before the journey.
XVehicle tool kit: check that the jack is work-
ing (Ypage 240).
XMake sure that a lug wrench (Ypage 240),
wooden underlay for the jack, a robust tow
cable and a folding spade are carried in the
vehicle.
XWheels and tires: check the tire tread depth
(Ypage 248) and tire pressure
(Ypage 250).
138Driving tips
Driving and parking
Display messages on vehicles withoutsteering wheel buttons
Display messagesPossible causes/consequences an dMSolutions
_ _ _
V
The activation condition sfo rcruise contro lhav eno tbee nmet .
You can only activat ecruise contro lfrom speeds of 20 mph
(30 km/h).
or
Cruise contro lhas bee ndeactivated due to amalfunction .
XHavecruise contro lchecke dat aqualified specialis tworkshop .
NO TPMSTheNOmessag eis displaye dfo r30 seconds. The TPMSmessag eis also
displaye dafter 30 seconds.
The tire pressure monito rhas malfunctioned.
XHav eth etire pressure monito rand th ewheels checke dat aquali-
fie dspecialis tworkshop .
NO TPMSTheNOmessag eis displaye dfo r30 seconds. The TPMSmessag eis also
displaye dafter 30 seconds.
The tire pressure monito ris no treceivin gsignal sfrom on eor more
wheels because :
Rawhee lhas bee nreplaced wit hth espar ewhee lwithout whee l
electronics.
Rth emaximum temperature on on eof th ewhee lelectronic sunits has
bee nexceeded.
Rth ewhee lelectronic sare malfunctioning.
XHav ewheels wit hsuitable whee lelectronic sunits installed at a
qualified specialis tworkshop .
— —TPMSThe — —messag eis displaye dfo r30 seconds. The TPMSmessag eis
also displaye dafter 30 seconds.
The pressure is insufficien tin on eor more tires ,or th epressures of th e
individual tires diffe rsignificantly.
XChec kth etire pressure and correc tit if necessary (Ypage 253).
dEF ChkIn addition,th eyello wå DEFindicator lamp lights up in th einstru-
men tcluster and awarnin gtone sounds.
The DE Fsupply has dropped belo w1.5US gal (5.5l).
XAdd DEF supply (Ypage 129).
The å DEF indicator lamp only disappears when the vehicle is
stationary, at the latest after 20 secondsa s soon as you switch on
the ignition or start the engine after refueling.
In addition, the yellow ;Check Engine indicator lamp and the yel-
low å DEF indicator lamp light up in the instrument cluster and a
warning tone sounds.
The DEF reducing agent is contaminated, diluted or is not compliant
with ISO 22241.
XHave the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible.
178Display messages
On-board computer and displays
ProblemPossible causes/consequences andMSolutions
h
The yellow tire
pressure monitor
warning lamp
comes on.GWARNING
The tire pressure monitor indicates a rapid or severe loss of pressure
in at least one tire.
XStop the vehicle without making any extreme steering maneuvers or
braking suddenly. Pay attention to the traffic conditions while doing
so.
XCheck the tires and correct the tire pressure. If a tire continues to
lose pressure, it must be replaced. Replace damaged tires imme-
diately.
The warning light will go out after the flat tire has been rectified and
you have been driving for a few minutes.
XVehicles with steering wheel buttons: also observe the messages in the display (Ypage 176).
h US vehicles only:
The yellow tire
pressure monitor
warning lamp
flashes for
60 seconds and
then remains lit.The tire pressure monitor has malfunctioned.
XHave the tire pressure monitor and the wheels checked at a quali-
fied specialist workshop.
:
The yellow water
separator indica-
tor lamp is lit
when the ignition
is switched on.The water that has collected in the water separator of the fuel filter has
reached the maximum level.
XDrain the water separator (Ypage 224).
m
The yellow water
separator indica-
tor lamp is lit
when the ignition
is switched on.The fuel filter is dirty.
XHave the fuel filter element replaced as soon as possible at a quali-
fied specialist workshop.
¦The yellow
washer fluid level
indicator lamp for
the windshield
washer/head-
lamp cleaning
system is lit after
the engine is star-
ted or while the
vehicle is in
motion.The water level is too low.
XAdd washer fluid (Ypage 224).
202Indicator and warning lamps in the instrument cluster
On-board computer and displays
Example: cap and coolant expansion tank
Checking the coolant level
XStop your vehicle as far away from traffic as
possible on level ground.
XSwitch off the engine.
XSecure the vehicle to prevent it from rolling
away.
XOpen the hood (Ypage 218).
XSlowly turn cap:half a turn counter-clock-
wise to allow excess pressure to escape.
XTurn cap :further and remove it.
XCheck the coolant level.
If the coolant reaches the maximum mark on
coolant expansion tank ;, there is enough
coolant in coolant expansion tank ;.
Adding coolant
XIf the coolant drops under the minimum mark
on coolant expansion tank ;, add coolant to
the maximum mark.
Observe the information on coolant mixture
ratio and water quality in the "Technical data"
section (
Ypage 283). To prevent damage to
the engine cooling system, use only approved
corrosion inhibitor and antifreeze that com-
plies with the Mercedes-Benz Specifications
for Service Products.
XReplace cap :and turn it clockwise to
tighten.
XStart the engine.
XAfter approximately 5 minutes, switch off the
engine and allow it to cool down.
XCheck the coolant level again and add coolant
if necessary.
XClose the hood.
Brake fluid
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
Brake fluid is hazardous to health. Also observe
the safety notes in the "Service products and
capacities" section (
Ypage 277).
GWARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
!Brake fluid corrodes paint, plastic and rub-
ber. If paint, plastic or rubber has come into
contact with brake fluid, rinse with water
immediately.
Have the brake fluid renewed every 2 year sat a
qualified specialist workshop. Observe the infor- mation on brake fluid in the "Technical data"
section (
Ypage 283).
Check the brake fluid level regularly, e.g. weekly
or when refueling.
Engine compartment223
Maintenance and care
Z