1, 2, 3 ...
4ETS (Electronic Traction System).... 55
12 V socket ........................................ 210
A
ABS (Anti-lock Braking System)
Display message ............................ 181
Function/notes ................................ 53
Important safety notes .................... 53
Indicator lamp ................................ 195
Access step in the bumper
Cleaning .........................................2 37
Activating/deactivating cooling
with air dehumidification ................. 102
Activating/deactivating the roof
ventilator ...........................................1 17
Adaptive Brake Assist
Function/notes .............................1 43
ADAPTIVE ESP
®
see ESP®(Electronic Stability Program)
Add-on equipment ............................... 27
Additional indicators
Replacing bulbs ............................... 88
Replacing bulbs (roof) ......................9 1
Additives
Diesel ............................................ 279
Engine oil ...................................... .281
Adjusting the headlamp range ........... 81
ADR (working speed governor) ........154
Air bags
Deployment ..................................... 45
Front air bag (driver, front
passenger) ....................................... 44
Important safety notes .................... 43
Introduction ..................................... 43
Side impact air bag .......................... 45
Window curtain air bag .................... 45
Air filter
Indicator lamp ................................ 201
Air pressure
see Tire pressure
Air vents
Adjusting for the passenger com-
partment ........................................ 106
Adjusting on the roof ..................... 106
Importa nt sa
fety notes .................. 105 Setting the center air vents ........... 105
Setting the side air vents ...............1
06
Air-conditioning system
Refrigerant ..................................... 284
see Climate control
Air-recirculation mode
Important safety notes .................. 104
Switching on/off ........................... 104
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
Engaging/disengaging ................... 148
Important safety notes .................. 147
LOW RANGE transmission ratio ..... 148
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Anti-theft system
Interior motion sensor ..................... 57
Armrests .............................................. 76
Ashtray ............................................... 209
ASR (acceleration skid control)
Activating/deactivating ................... 53
Display message ............................ 182
Function/notes ................................ 53
Important safety notes .................... 53
Indicator lamp ................................ 195
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 56
Switching off the alarm .................... 56
Authorized workshop
see Qualified specialist workshop
Automatic car wash (care) ...............233
Automatic climate control
see Climate control
Automatic headlamp mode ................ 80
Automatic locking ............................... 64
Automatic transmission
Accelerator pedal position ............. 126
Changing gear ............................... 125
Changing gear yourself .................. 125
Driving tips .................................... 126
Emergency running mode .............. 127
Important safety notes .................. 124
Kickdown ....................................... 126
Maneuvering .................................. 126
Index3
Overview ........................................124
Problem (malfunction) ................... 127
Releasing the parking lock man-
ually ............................................... 127
Selector lever ................................ 124
Selector lever positions ................. 124
Shift ranges ................................... 125
Starting the engine ........................ 120
Touchshift ...................................... 125
Trailer towing ................................. 126
Transmission oil change ................ 282
Automatic transmission emer-
gency mode ....................................... 127
AUX port ............................................. 211
Auxiliary heater
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 111
Adjusting ....................................... 173
Conditions for switching on ........... 108
Heating time .................................. 107
Important safety notes .................. 106
Operating with the button (control
panel) ............................................ 108
Operation with the remote con-
trol ................................................. 109
Operation with the timer ................ 114
Selecting a switch-on time ............. 108
Setting the switch-on time ............. 109
see Auxiliary heating
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary warm-air heater
Problem (malfunction) ................... 117
Axle load, permissible (trailer tow-
ing) ...................................................... 287
B
Backup lamps
Replacing bulbs ............................... 89
Backup lamps (Chassis Cab)
Replacing bulbs ............................... 90
BAS (Brake Assist System)
Display message ............................ 182
Function/notes ................................ 54 Indicator lamp ................................ 195
Basic settings
see Settings
Battery
Isolating switch .............................. 118
Replacing (SmartKey) ......................6 1
Battery (SmartKey)
Checking .......................................... 61
Important safety notes .................... 61
Replacing ......................................... 61
Battery (vehicle)
Care ............................................... 232
Charge indicator lamp ................... 198
Charging ........................................ 232
Disconnecting and connecting ....... 229
Disconnecting and connecting
(engine compartment) ................... 231
Display message ............................ 192
Important safety notes .................. 227
Installing/removing (engine com-
partment) ....................................... 231
Jump starting ................................. 242
Location ......................................... 228
Removing and installing ................. 230
Removing and installing the floor
covering ......................................... 228
Before driving off
Important safety notes .................. 120
Belt
see Seat belts
Bleeding the fuel system .................. 123
Blind Spot Assist
Activating/deactivating ......... 146, 173
Notes/function .............................. 144
Trailer towing ................................. 146
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 223
Display message ............................ 183
Notes ............................................. 283
Warning lamp ................................. 195
4Index
ESP®(Electronic Stability Pro-
gram) ............................................... 54
Important safety information ........... 52
Overview .......................................... 52
Driving systems
Blind Spot Assist ............................ 144
Cruise control ................................ 140
Display message ............................ 190
Lane Keeping Assist ...................... 146
PARKTRONIC ................................. 151
Driving tips
Automatic transmission ................. 126
Brakes ........................................... 135
Break-in period .............................. 118
Downhill gradient ........................... 135
Drinking and driving ....................... 133
Driving abroad ............................... 134
Driving in winter ............................. 137
Driving on flooded roads ................ 136
Driving on wet roads ...................... 136
Exhaust check ............................... 134
Fuel ................................................ 133
General .......................................... 133
Hydroplaning ................................. 136
Icy road surfaces ........................... 137
Important safety notes .................. 118
Limited braking efficiency on sal-
ted roads ....................................... 136
New brake disks ............................ 136
New brake pads/linings ................ 136
Off-road driving .............................. 137
Overrun cut-off .............................. 133
Snow chains .................................. 249
Speed limitation ............................. 134
Towing a trailer .............................. 155
Transport by rail ............................. 135
Wet road surface ........................... 136
DSR (Downhill Speed Regulation) .... 149
E
EBD (electronic brake force distri-
bution)
Display message ............................ 183
Function/notes ................................ 54
Indicator lamps .............................. 195
Electrical closing assist ...................... 66Electrical fuses
see Fuses
Electrical step
Cleaning ......................................... 237
Display message ............................ 192
Emergency release .......................... 67
Function ........................................... 67
Important safety notes .................... 66
Indicator lamp ................................ 203
Manual retraction ............................ 67
Obstacle detection ........................... 67
Electrical system
Battery main switch ....................... 118
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Electronic Traction System
see 4ETS (Electronic Traction System)
Emergency exit .................................... 55
Emergency exit window ..................... 55
Emergency Tensioning Devices
Activation ......................................... 45
Emissions control
Service and warranty information .... 22
Engine
ADR (working speed governor) ...... 154
Changing the power output ............. 26
Check Engine warning lamp ........... 200
Cleaning instructions ..................... 234
Engine number ............................... 277
Engine speed setting (working
mode) ............................................ 155
Irregular running ............................ 123
Jump-starting ................................. 242
Operating safety .............................. 26
Starting .......................................... 120
Starting problems .......................... 123
Switching off .................................. 132
Tow-starting (vehicle) ..................... 246
Engine electronics
Notes ............................................. 275
Problem (malfunction) ................... 123
Engine oil
Adding ........................................... 222
Additives ........................................ 281
Index9
Correct usage .................................. 41
Display message ............................ 184
Fastening ........................................ .42
Important safety guidelines .............4 0
Introduction .....................................4 0
Releasin g ......................................... 42
Warning lamp ................................. 203
Warning lamp (function) ................... 43
Seat heating ......................................... 76
Seats
Adjusting lumbar support ................ 73
Adjusting the front-passenger
seat .................................................. 73
Adjusting the head restraint ............ 76
Armrest ............................................ 76
Cleaning the cover ......................... 238
Correct driver's seat position ........... 72
Folding seat ..................................... 74
Important safety notes .................... 72
Rear bench seat ............................... 75
Seat heating .................................... 76
Setting the driver's seat ................... 73
Swivel seat ....................................... 73
Twin front-passenger seat ................ 74
Securing loads
Important safety notes .................. 214
Selector lever
Cleaning ......................................... 238
Sensors (cleaning instructions) ....... 236
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 226
Exceeding a service due date ........ 226
Notes ............................................. 226
Service due date (automatic dis-
play) ............................................... 226
Service products
Brake fluid ..................................... 283
Coolant (engine) ............................ 283
Diesel Exhaust Fluid (DEF) ............. 279
Engine oil ....................................... 280
Fuel ................................................ 277
Important safety notes .................. 277
Power steering fluid ....................... 283
Refrigerant ..................................... 284
Transmission oi l ............................. 282
W
asher fluid ................................... 284 Setting the air distribution
............... 102
Setting the airflow ............................ 102
Setting the clock
Vehicles with steering wheel but-
tons ............................................... 171
Vehicles without steering wheel
buttons .......................................... 164
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 168
Resetting submenus (vehicles
with steering wheel buttons) ......... 168
Short journeys (diesel particle fil-
ter) ...................................................... 134
Side impact air bag ............................. 45
Side windows
Cleaning ......................................... 235
Hinged side windows ....................... 70
Important safety information ........... 70
Opening/closing .............................. 71
Overview .......................................... 70
Problem (malfunction) ..................... 71
Resetting ......................................... 71
Sliding door
Cleaning ......................................... 237
Closing assist ................................... 66
Important safety notes .................... 65
Opening/closing .............................. 65
Opening/closing from the inside ..... 66
Opening/closing from the out-
side .................................................. 66
SmartKey
Changing the battery ....................... 61
Changing the locking system set-
tings ............................................... 173
Checking the battery ....................... 61
Display message ............................ 193
Door central locking/unlocking ....... 59
Important safety notes .................... 59
Loss ................................................. 63
Problem (malfunction) ..................... 63
SmartKey positions (ignition lock) .. 119
Snow chains ...................................... 249
Sockets .............................................. 210
Spare wheel
General notes ................................ 273
Important safety notes .................. 272
16Index
Sidewall (definition) ....................... 265
Snow chains .................................. 249
Speed rating (definition) ................ 264
Storing ........................................... 267
Structure and characteristics
(definition) ..................................... 264
Summer tires ................................. 249
TIN (Tire Identification Number)
(definition) ..................................... 265
Tire bead (definition) ...................... 265
Tire pressure (definition) ................ 265
Tire pressures (recommended) ...... 264
Tire size (data) ....................... 257, 272
Tire size designation, load-bearing
capacity, speed rating .................... 261
Tire tread ....................................... 248
Tire tread (definition) ..................... 265
Total load limit (definition) ............. 266
Traction (definition) ....................... 266
TWR (permissible trailer drawbar
noseweight) (definition) ................. 266
Uniform Tire Quality Grading
Standards (definition) .................... 264
Wear indicator (definition) ............. 266
Wheel rim (definition) .................... 264
Top Tether ............................................ 50
Touchshift (automatic transmis-
sion) .................................................... 125
Tow-away alarm
Arming/deactivating ........................ 57
Deactivating ..................................... 57
Operation ......................................... 57
Tow-starting
Emergency engine starting ............ 246
Important safety notes .................. 243
Towing
If the vehicle is stuck ..................... 245
Installing/removing the towing
eye ................................................. 244
With a raised front or rear axle ...... 245
Towing a trailer
Axle load, permissible .................... 287
Cleaning the trailer tow hitch ......... 237
Coupling up a trailer ...................... 157
Decoupling a trailer ....................... 159
Driving tips .................................... 155
Important safety notes .................. 155
Notes on retrofitting ...................... 286 Trailer loads ................................... 287
Tow ing aw
ay
Important safety guidelines ........... 243
In the event of malfunctions .......... 244
With both axles on the ground ....... 245
Trailer
Brake force booster malfunction ... 195
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 159
Trailer towing
Blind Spot Assist ............................ 146
PARKTRONIC ................................. 153
Permissible trailer loads and
drawbar noseweights ..................... 159
Transmission
see Automatic transmission
Transmission oil ................................ 282
Transport
Loading guidelines ......................... 212
Vehicle ........................................... 246
Transport by rail ................................ 135
Transportation
Rail ................................................ 135
Transporting
Load distribution ............................ 214
Securing a load .............................. 214
Trim pieces (cleaning instruc-
tions) .................................................. 238
Trip computer (on-board com-
puter) .................................................. 174
Trip meter
see Trip odometer
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 167
Display (vehicles without steering
wheel buttons) ............................... 163
Resetting ....................................... 162
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ..................... 88
Replacing bulbs (rear) ...................... 89
Switching on/off .............................. 81
Turn signals (Chassis Cab)
Replacing bulbs (rear) ...................... 90
Index19
Proper use
Observe the following information when oper-
ating your vehicle:
Rthe safety notes in these operating instruc-
tions
Rthe technical data in these Operating Instruc-
tions
Rtraffic laws and regulations
Rmotor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognize the dangers. Leave
the warning stickers in their original position.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out mod-
ifications to electronic components, their soft-
ware as well as wiring.
GWARNING
Gases and fluids from substances that con-
stitute a health hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical component system failures may
also result. There is a risk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartment is not
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
RSolvents
RFuel
ROil and grease
RCleaning agents
RAcids
Protection of the environment
Economic and environmentally aware
driving
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
24Introduction
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 26).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either 2 or 4 remote
controls with a folding key, or 4 mechanical
keys. In this Operator's Manual, both the
mechanical keys and the keys with remote con-
trol are referred to as keys. The remote control
key has a range of up to 32 ft (10 m). Use the
remote control of the key only when in immedi-
ate proximity of the vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key59
Opening and closing
Z
Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission mal-
functions when shifting
gear.The transmission is losing oil.
XHave the transmission checked immediately at a qualified specialist
workshop.
The acceleration charac-
teristics have deteriora-
ted noticeably.
The transmission does
not shift.The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear R.
XStop the vehicle.
XDepress the brake pedal.
XMove the selector lever to positionP.
XSwitch off the engine.
XWait at least 10 seconds before restarting the engine.
XDepress the brake pedal.
XMove the selector lever to positionDor R.
In position D, the transmission shifts into second gear; in position R,
the transmission shifts into reverse gear.
XHave the transmission checked immediately at a qualified specialist
workshop.
Releasing the parking lock manually
In the event of a malfunction, it is possible to
manually release the selector lever from the
lock in parking position P, e.g. to have the vehi-
cle towed away.
XApply the parking brake.
XRemove cover :.
XSlide implement ;as far as it will go into the
opening.
XPush the implement in and simultaneously
move the selector lever out of position P.
The selector lever lock is released. You can
now move the selector lever freely again until
it is returned to position P.
XRemove implement;.
XRe-install cover:.
iThe screwdriver from the vehicle tool kit
could function as the implement, for instance
(
Ypage 240).
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
Refueling127
Driving and parking
Z