
SmartKey
Display messagesPossible causes/consequences andMSolutions
Â
KeyDoesNotBelongto Vehicle
You have put the wrong SmartKey in the ignition lock.
XUse the correct SmartKey.
Â
Take Your Key fromIgnition
The SmartKey is in the ignition lock.
XRemove the SmartKey.
Â
Obtain a New Key
The SmartKey needs to be replaced.
XVisit a qualified specialist workshop.
Â
Replace Key Battery
The SmartKey battery is discharged.
XChange the battery (Ypage 82).
Â
Don't Forget YourKey
The SmartKey is not in the ignition lock. You have opened the driver's
door with the engine switched off.
This display message is displayed in the multifunction display for a
maximum of 60 seconds and is simply a reminder.
XTake the SmartKey with you when you leave the vehicle.
Â
Key Not Detected(white display message)
The SmartKey is currently undetected.
XChange the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
XInsert the SmartKey into the ignition lock and turn it to the desired position.
Â
Key Not Detected(red display message)
The SmartKey is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle cen-
trally or start the engine.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 189).
XLocate the SmartKey.
XPress aon the steering wheel to confirm the display message.
312Display messages
On-board computer and displays 

multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 346).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
Features343
Stowage and features
Z 

iThe ASSYST PLUS service interval display
does not show any information on the engine
oil level. Observe the notes on the engine oil
level (
Ypage 353).
The multifunction display shows a service mes-
sage for several seconds, e.g.:
RService A in XX Days
RService A Due
RService A Overdue by XX Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed.
The letter A
orB, possibly in connection with a
number or another letter, indicates the type of
service. A
stands for a minor service and Bfor a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
XNote down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
XAfter reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display.
Hiding a service message
XPress the aor% button on the steering
wheel.
Displaying service messages
XSwitch the ignition on.
XUse ò on the steering wheel to call up the
list of menus.
XPress 9or: on the steering wheel to
select the Servicemenu and confirm with
a.
XPress 9or: on the steering wheel to
select the ASSYST PLUSsubmenu and con-
firm with a.
The service due date appears in the multi-
function display.
Information about Service
Resetting the ASSYST PLUS service
interval display
!If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in
the Maintenance Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Center, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions or
increased load on the vehicle, maintenance
work must be carried out more frequently, for
example:
Rregular city driving with frequent intermediate
stops
Rif the vehicle is primarily used to travel short
distances
Ruse in mountainous terrain or on poor road
surfaces
Rif the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be obtained at a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
Driving abroad
An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
358ASSYST PLUS
Maintenance and care 

become porous. As a result, plastic parts maycome loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic surfaces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
!Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning
the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you are
unsure as to whether the trim pieces are
chrome-plated or not, consult an authorized
Mercedes-Benz Center.
XWipe the wooden trim and trim pieces with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
!Do not use a microfiber cloth to clean covers
made out of real leather, artificial leather or
DINAMICA. If used often, these can damage
the cover.
Note that regular care is essential to ensure that
the appearance and comfort of the covers is
retained over time.
Genuine leather seat covers
!To retain the natural appearance of the
leather, observe the following cleaning
instructions:
RClean genuine leather covers carefully with a damp cloth and then wipe the covers
down with a dry cloth.
RMake sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
ROnly use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
Rdifferences in the texture
Rmarks caused by growth and injury
Rslight nuances of color
These are characteristics of leather and not
material defects.
Seat covers of other materials
!Observe the following when cleaning:
Rclean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
Rclean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
Care365
Maintenance and care
Z 

Useful information
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Please note
that your vehicle may not be equipped with all
features described. This also applies to
safety-related systems and functions.
iRead the information on qualified specialist
workshops (Ypage 28).
Where will I find...?
Vehicle tool kit
General notes
The towing eye is located in the stowage well
under the trunk floor.
Some tools for changing a wheel are specific to
the vehicle. For more information on which tire
changing tools are required and approved to
perform a wheel change on your vehicle, consult a qualified specialist workshop.
Tools required for changing a wheel may
include, for example:
RJack
RWheel chock
RLug wrench
RRatchet wrench
RAlignment bolt
Vehicles with a TIREFIT kit
:Tire sealant filler bottle
;Tire inflation compressor
=Towing eye
XOpen the trunk lid.
XLift the trunk floor upwards (Ypage 329).
XUse the TIREFIT kit (Ypage 369).
Mercedes-AMG vehicles
:Tire sealant filler bottle
;Jack
=Ratchet
?Alignment bolt
AJacking support
BSocket
CLug wrench
DTowing eye
EFolding wheel chock
FTire inflation compressor
The tire-change tool kit is in a tray in the stowage
well under the trunk floor.
XOpen the trunk lid.
XLift the trunk floor upwards (Ypage 329).
iExample: equipment and country-specific
variations possible.
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
Rtires with run-flat characteristics
(MOExtended tires) (Ypage 368)
Vehicle preparation is not necessary on vehi-
cles with MOExtended tires
Ra TIREFIT kit (Ypage 367)
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount
tires that do not feature run-flat properties, e.g.
Flat tire367
Breakdown assistance 

winter tires. A TIREFIT kit may be obtained from
a qualified specialist workshop.
Information on changing and mounting wheels
(
Ypage 405).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 189).
XIf possible, bring the front wheels into the
straight-ahead position.
XSwitch off the engine.
XOpen the driver's door.
The on-board electronics now have status0.
This is the same as the SmartKey having been
removed.
XRemove the Start/Stop button from the igni-
tion lock (Ypage 162).
or, if the SmartKey is inserted in the ignition
lock:
XRemove the SmartKey from the ignition lock.
XMake sure that the engine cannot be started
via your smartphone (Ypage 164).
XMake sure that the passengers are not endan-
gered as they do so. Make sure that no one is
near the danger area while a wheel is being
changed. Anyone who is not directly assisting
in the wheel change should, for example,
stand behind the barrier.
XGet out of the vehicle. Pay attention to traffic
conditions when doing so.
XClose the driver's door.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one
or more tires. The affected tire must not show
any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-bear-
ing capacity and the speed index (
Ypage 400). MOExtended tires may only be used in conjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor.
If a pressure loss warning message appears
in the multifunction display:
Robserve the instructions in the display mes-
sages (Ypage 306).
Rcheck the tire for damage.
Rif driving on, observe the following notes.
The driving distance possible in run-flat mode is
approximately 50 miles (80 km) when the vehi-
cle is partially laden. When the vehicle is fully
laden it is approximately 19 miles (30 km).
In addition to the vehicle load, the driving dis-
tance possible depends upon:
Rvehicle speed
Rroad condition
Routside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions
or maneuvers, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mode is
counted from the moment the tire pressure loss
warn ing appears in t
he multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).
When replacing one or all tires, please observe
the following specifications for your vehicle's
tires:
Rsize
Rthe type and
Rthe "MOExtended" mark
If a tire has gone flat and cannot be replaced
with a MOExtended tire, a standard tire may be
used as a temporary measure. Make sure that
you use the proper size and type (summer or
winter tire).
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount tires that do not feature run-flat properties, e.g.
winter tires. A TIREFIT kit may be obtained from
a qualified specialist workshop.
368Flat tire
Breakdown assistance 

RBreak in new tires at moderate speeds for thefirst 60 miles (100 km). They only reach their
full performance after this distance.
RDo not drive with tires which have too little
tread depth, as this significantly reduces the
traction on wet roads (hydroplaning).
RReplace the tires after six years at the latest,
regardless of wear.
MOExtended tires (tires with run-flat
properties)
With MOExtended tires (tires with run flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one
or more tires.
MOExtended tires may only be used in conjunc-
tion with an active tire pressure loss warning
system or with an active tire pressure monitor
and on wheels specifically tested by Mercedes-
Benz.
Notes on driving with MOExtended tires with a
flat tire (
Ypage 368).
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It
is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you mount
tires that do not feature run-flat properties, e.g.
winter tires. A TIREFIT kit can be obtained from a qualified specialist workshop.
Winter operation
General notes
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (
Ypage 405).
Driving with summer tires
At temperatures below 45 ‡ (+7 †), summer
tires lose elasticity and therefore traction and
braking power. Change the tires on your vehicle
to M+S tires. Using summer tires at very cold
temperatures could cause cracks to form,
thereby damaging the tires permanently.
Mercedes-Benz cannot accept responsibility for
this type of damage.
GWARNING
Damaged tires can cause tire inflation pres-
sure loss. As a result, you could lose control of
your vehicle. There is a risk of accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately.
M+S tires
GWARNING
M+S tires with a tire tread depth of less than
ã in (4 mm) are not suitable for use in winter
and do not provide sufficient traction. There is
a risk of an accident.
M+S tires with a tread depth of less than ãin
(4 mm) must be replaced immediately.
At temperatures below 45 ‡(+7 †), use winter
tires or all-season tires. Both types of tire are
identified by the M+S marking.
Only winter tires bearing the isnowflake
symbol in addition to the M+S marking provide
the best possible grip in wintry road conditions.
Only these tires will allow driving safety systems
such as ABS and ESP
®to function optimally in
winter. These tires have been developed specif-
ically for driving in snow.
Use M+S tires of the same make and tread on all
wheels to maintain safe handling characteris-
tics.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
When you have mounted M+S tires:
XCheck the tire pressures (Ypage 390).
XRestart the tire pressure monitor
(Ypage 392).
Snow chains
GWARNING
If snow chains are installed to the front
wheels, they may drag against the vehicle
body or chassis components. This could
cause damage to the vehicle or the tires.
There is a risk of an accident.
386Winter operation
Wheels and tires 

To avoid hazardous situations:
Rnever install snow chains to the front
wheels
Ralways install snow chains in pairs to the
rear wheels.
For safety reasons, Mercedes-Benz recom-
mends that you only use snow chains that have
been specially approved for your vehicle by
Mercedes-Benz, or are of a corresponding
standard of quality.
If you intend to mount snow chains, please bear
the following points in mind:
RSnow chains may not be mounted on all
wheel/tire combinations. Permissible wheel-
tire combinations (
Ypage 410).
ROnly use snow chains when driving on roads
completely covered by snow. Remove the
snow chains as soon as possible when you
come to a road that is not snow-covered.
RLocal regulations may restrict the use of snow
chains. Observe the appropriate regulations if
you wish to mount snow chains.
RDo not exceed the maximum permissible
speed of 31 mph (50 km/h).
ROn vehicles with AIRMATIC (Ypage 212) or
Magic Body Control (MBC) (Ypage 210), you
must drive at raised vehicle level if snow
chains have been mounted.
RWhen snow chains are installed, never use
Active Parking Assist (Ypage 216).
You may wish to deactivate ESP®when pulling
away with snow chains installed (Ypage 74).
You can thereby allow the wheels to spin in a
controlled manner, achieving an increased driv- ing force (cutting action).
Tire pressure
Tire pressure specifications
Important safety notes
GWARNING
Underinflated or overinflated tires pose the
following risks:
Rthe tires may burst, especially as the load
and vehicle speed increase.
Rthe tires may wear excessively and/or
unevenly, which may greatly impair tire
traction.
Rthe driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is a risk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires includ-
ing the spare wheel:
Rmonthly, at least
Rif the load changes
Rbefore beginning a long journey
Runder different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
The data on the Tire and Loading Information
placard and tire pressure table shown here are
examples. Tire pressure specifications are vehi-
cle-specific and may deviate from the data
shown here. The tire pressure specifications
that are valid for your vehicle can be found on
the Tire and Loading Information placard and
tire pressure table on the vehicle.
General notes
The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.
Further information on tire pressures can be
obtained at a qualified specialist workshop.
Tire pressure387
Wheels and tires
Z