Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start.
The starter motor can be
heard.There isamalfunction in the fuel supply.
XTurn the key back to position 0in the ignition lock before attempting
to start the engine again.
XStart the engine again.
Please bear in mind that lengthy and frequent startin gattempt swill
drain the battery.
If the engine does not start after several attempts:
XConsult aqualified specialist workshop.
The engine does not
start.
The starter motor can be
heard. The reserve fuel
warning lamp is lit and
the fuel gage is at 0.The fuel tank has been run dry.
XRefuel the vehicle.
The engine does not
start.
The starter motor cannot
be heard.The on-board voltage is too low. The battery is too weak or discharged.
XJump-start the vehicle (Ypage 262).
If the engine cannot be jump-started, the starter motor is faulty.
XConsult aqualified specialist workshop.
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 253).
The engine is not running
smoothly and is misfir-
ing.There is amalfunction in the engine electronics or amechanical com-
ponent of the engine management system.
XOnly depress the accelerator pedal slightly.
Unburnt fuel may otherwise get into the catalytic converter and
damage it.
XHave the cause rectified immediately at aqualified specialist work-
shop.
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
ar isk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away.T here isarisk of an
accident.
Automatic transmission125
Driving and parking
Z
GWARNING
If you leave children unsupervised in the vehi-
cle, they coul dset it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehiclee quip-
ment and become trapped. There is arisk of
an accident and injury.
When leaving the vehicle, alway stake the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehiclec orrectly against
rolling away. Otherwise, the vehicleori ts driv-
etrain coul dbedamaged.
!When the vehicleisp arked,alway sremove
the key to prevent the battery from becoming
discharged.
Always park you rvehicl esafel yand secure it
against rolling away. When parking, observe the
lega lrequirements of the country in which you
are currently driving.
To ensure that the vehicleisp roperly secured
against rolling awa yunintentionally:
Rthe parking brake must be firmly applied
Rthe transmission must be in position Pand the
key must be removed from the ignitio nlock
Ron steep uphill or downhill gradients, the front
wheels must be turned toward sthe curb
Parking brake
GWARNING
If you leave children unsupervised in the vehi-
cle, they coul dset it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehiclee quip-
ment and become trapped. There is arisk of
an accident and injury.
When leaving the vehicle, alway stake the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you must brake the vehiclew ith the parking
brake, the braking distance is considerably
longer and the wheels coul dlock. There is an
increased dange rofskidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly .Ifthe
wheels lock, release the parking brake until
the wheels begint urning again.
The brake lampsare not illuminated when you
brake the vehicleu sing the parking brake.
As arule ,you may only apply the parking brake
when the vehicleiss tationary.
XTo apply the parking brake: depress park-
ing brake pedal ;firmly.
The red F(only USA) or J(only Can-
ada )indicator lamp in the instrument cluster
lights up if the engine is running.
XTo release the parking brake: depress the
brake pedala nd keep it depressed.
XPullrelease handle :.
The parking brake is released abruptly.T he
red F (only USA) or J(only Canada)
indicator lamp in the instrument cluster goes
out.
Exceptionally,ift he service brake fails, the park-
ing brake can be used to brake the vehicleina n
emergency.
XEmergency braking: pullrelease handle :
and gradually depress parking brake
pedal ;.
Parking133
Driving and parking
Z
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away.T here isarisk of an
accident.
After switching off the engine, always switch
to parking position P.Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the coolant temperature is very high, e.g.
after driving on hilly roads, leave the engine
running at idle speed for about two minutes
before turning it off.
This allowst he coolant temperature to return
to normal.
Vehicles with automatic transmission
XStop the vehicle.
XShift the transmission to position P.
XApply the parking brake.
XTurn key to position0in the ignition lock and
remove it.
The immobilizer is activated.
If you switch the engine off with the trans-
mission in position Ror D,t he automatic
transmission shifts to Nautomatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission automatically shifts to P.
If you shift the automatic transmission to N
before switching off the engine, the automatic
transmission remains in Neven if afront door
is opened.
XSecure the vehicle to prevent it from rolling
away (Ypage 132).
Parking the vehicle for along period
If you leave the vehicle parked for longer than
4w eeks, the battery may be damaged by
exhaustive discharging.
XDisconnect the battery (Ypage 250).
or
XConnect the battery to atrickle charger.
Be sure to observe the notes on charging the batteries (
Ypage 253).
You can obtain information about trickle
chargers from aqualified specialist work-
shop.
If you leave the vehicle parked for longer than
6w eeks, the vehicle may suffer damage as a
result of lack of use.
XVisit aqualified specialist workshop and seek
advice.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is arisk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is arisk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements of the countryi n
which you are driving. Some jurisdictions pro-
hibit the driver from using amobile phone while
driving avehicle.
134Driving tips
Driving and parking
:Detected parkingspace on the left
;Parkin gsym bol
=Detected parkin gspace on the right
If the driver's sea tbeltisf astened and al ldoo rs
ar ec losed ,Activ eParkin gA ssist is activated
automaticall ywhend rivin gforwards .The sys-
tem is operational at speeds of up to approx-
imatel y22m ph (35 km/h). Whil einoperation,
the system independentl yloc ate sand meas-
ures parkin gspacesonb oths ides of the vehicle.
Activ eParkin gA ssist will onl ydetect parking
spaces:
Rparallel or at right angle stothe direction of
travel.
Rthata reparallel to the direction of travel and
ar eatl east59 in (1.5 m) wide
Rthatareparallel to the direction of travel and
at leas t40in( 1.0m) lo nger thany ourvehicle
Rthata re at right angle stothe direction of
travel and at leas t40in( 1.0 m) wider than
your vehicle
iNote thatA ctiveParking Assist cannot
measure the length of aparking space if it is at
right angle stothe direction of travel .You will
nee dtoj udge yourself whether your vehicle
will fit into the parking space.
When the vehicl eisdrivingats peeds of up to
approximately 20 mph (30 km/h), parking sym-
bol ;is shown as astatus dis
pla y
int he header.
The systemd etects and differentiate sbetween
parking space swhich ar eparalle loratr ight
angle stothe direction of travel .Whenap arking
space is detected, an arrow appear snext to
parking symbol ;to indicate which side the
parking space is on. The parking space is dis-
played whil eyou ared rivin gpastita nd unti lyou
ar ea pproximately 50 ft (15 m) awayfromi t.
Active Parkin gAssist display sparking spaces on
the passengers ideass tandard. The parking
spaces on the driver's side ar eonlyd isplayed if
yo uo perate the turn signalont he driver's side.
Whe nparking on the driver's side ,you must
operate the turn signalu ntilyou have started active parking assistance by pressing the
a
button on the steering wheel.
Parking
GWARNING
If yo uleave the driver's sea twhent he vehicle
is onlyb eing braked by Active Parking Assist,
the vehicl ecould rol lawa yif:
Rther eisam alfunctio ninthe system or in
the voltag esupply.
Rthe electrical system in the engine com-
partment, the battery or the fuses ar etam-
pered with.
Rthe battery is disconnected.
Rthe vehicl eisaccelerated,e .g.b yav ehicle
occupant.
There is ariskofana ccident.
Before leaving the driver's seat, always secure the vehicl eagain st rolling away.
If PARKTRONICd etects obstacles, Active Park-
ing Assist brakes automaticall yduring the park-
ing process. Yo uareresponsibl efor braking in
goo dtime.
XBring the vehicl esafelytoas top when the
parking symbo lshows the desired parking
space in the instrument cluster.
XShift the transmission to position R.
The display shows the Start
ParkAssist?Yes:OKNo:% message and the location
of the parking space.
XTo cance lthe process: press the%but-
ton on the steering whee lordrive off.
or
XTo park using active parking assistance:
press the abutton on the steering wheel.
The display shows the ParkAssist
Active :Accelerat eand BrakeObs.Surroundingsmessage.
XLet go of the steering wheel.
XReverse the vehicle, being ready to brake at
allt imes. Exit the parking space slowly and do
not drive faster than6m ph (10 km/h). Oth-
erwis eparking assistance is cancele dand
Active Parking Assist is stopped.
Active Parking Assist brakes the vehicl etoa
standstill when the vehicl eapproaches the
rea rborde roft he parking space.
156Driving systems
Driving an dparking
driver'sweight of approximately 150 lbs (68 kg).
The permissible Gross Combination Weight Rat-
ing is vehicle-specific and depends on the equip-
ment level.
When driving with atrailer, you should not
exceed the permitted Gross Combination
Weight Rating (GCWR).
The permissible values, which must not be
exceeded, can be found in your vehicle docu-
ment sand on the trailer tow hitc htype plates for
the trailer and the vehicle (
Ypage 294). The
basic values approved by the manufacturer can
also be found in the "Technical data" section
(
Ypage 305). If the values vary, the lowest
value always applies.
Loading atrailer
!Utiliz ethe maximum permissible nose-
weight as fully as possible. Do not allow the
weight to fall below the minimum permissible
noseweight ,otherwise the trailer may come
loose.
RThe load must be distributed over the vehicle
and the trailer so as not to exceed either the
maximum permissible values for the gross
vehicle weight ratin g(GVWR) and gross trailer
weight (GTW), the gross combination weight
ratin g(GCWR), nor the maximum permissible
gross axle weight ratin g(GAWR) and trailer
drawbar noseweight ratin gofyour vehicle.
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the rear axle load. This will pre-
vent you from exceeding the permissible
gross axle weight (GAWR).
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the vehicle payload. This will
ensure that you do not exceed the permissi-
ble gross vehicle weight ratin g(GVWR).
Checking the vehicle and trailer weight
RMake sure the weights of the towing vehicle
and the trailer comply with the maximum per-
missible values. Have the vehicle/trailer com-
bination weighed on acalibrated weigh-
bridge. The vehicle/trailer combination con-
sists of the towing vehicle includin gthe driver,
passenger sand load, as well as the loaded
trailer.
RCheck the maximum permissible gross axle
weight ratin gofthe fronta nd rear axles
(GAWR), the gross trailer weight (GTW), the gross combination weight ratin
g(GCWR) and
the noseweight of the trailer drawbar (TWR).
Trailer power supply
!
Incorrectw iring of the connector plug could,
under certain circumstances, cause malfunc-
tion sint he vehicle's other electronic sys-
tems .Wet herefore recommend having the
connector plug wired at aqualified specialist
workshop.
!You can connec taccessories with amaxi-
mum power consumption of 240 Wtothe
permanen tpower supply.
You must not charge atrailer battery using the
power supply.
Your vehicle may be equipped with various elec-
trical installations for trailer towing .Depending
on your trailer, you may need an adapter to con-
nec tthe electrical system of the trailer with that
of the vehicle.
The trailer socket of your vehicle is equipped at
the factory with apermanen tpower supply.
The permanen tpower supply is on the trailer
socket pin assignmen t4.
Note that the permanen tpower supply of the
trailer is not switched off when the on-board
voltage is low. This can completely discharge
the starter battery of your vehicle.
Further information on the electrical equipment currently installed on your vehicle and on instal-
ling trailer electrics can be obtained at any quali-
fied specialist workshop.
Towing atrailer167
Driving and parking
Z
Engine
Display messagesPossible causes/consequences andMSolutions
#An additional warning tone sounds. The battery is no tbeingc harged.
Possible causes:
Rfault yalternator
Rtorn poly-V-belt
Ram alfunctio nintheelectronics
XStop th evehicle immediately, payinga ttention to road and traffic
conditions, and switch off th eengine.
!Do no tcontinue driving .The engine coul dotherwise overheat.
XSecure th evehicle to prevent it from rolling away (Ypage 132).
XConsult aqualified specialist workshop.
?
StopV ehicleT urnEng.Off
An additional warning tone sounds. The coolant is to ohot.
GWARNING
Never driv ewith an overheate dengine .Drivin gw hen th eengine is
overheate dcan caus efluids whichm ay have leaked int othe engine
compartmen ttocatch fire.
In addition,s team from an overheate dengine can caus eserious
burns, whichc an occur justbyopening th ehood.
Thereisar isk of injury.
XStop thevehicle immediately, payinga ttention to road and traffic
conditions, and switch off th eengine.
XSecure th evehicle to prevent it from rolling away (Ypage 132).
XWait until th eengine has cooled down.
XMakes ure that th eair supply to th eradiator is no tobstructed, by
frozen slush for example.
XDo no tstart th eengine again until th edisplay message goes out and
th ec oolant temperatur eisbelow th emaximum value specified. The
engine coul dotherwise be damaged.
XPay attention to th ecoolant temperatur egage (Ypage 172).
XIf th etem peratur eincreases again,v isitaq ualified specialist work-
shop immediately.
Under normal operatin gconditionsa nd with thespecifie dcoolant
level, th ecoolant temperatur egage may rise to 24 8‡(120† ).
?The fan motor is faulty.
XCheckt hecoolant temperatur e(Ypage 172).
XIf thecoolant temperatur eisbelow th emaximum value specified
below, you can continue driving to th enearest qualified specialist
workshop.
Avoid heavyl oads on theengine ,e.g.d riving in mountainous terrain,
and stop-and-go traffic.
Under normal operatin gconditionsa nd with thespecifie dcoolant
level, th ecoolant temperatur egage may rise to 24 8‡(120† ).
Displa ymessages (vehicles without steerin gwheel buttons)197
On-boardc omputer and displays
Z
Engine
Display messagesPossible causes/consequences andMSolutions
#An additional warning tone sounds. The battery is no tbeingc harged.
Possible causes:
Rfault yalternator
Rtorn poly-V-belt
Ram alfunctio nintheelectronics
XStop th evehicle immediately, payinga ttention to road and traffic
conditions, and switch off th eengine.
!Do no tcontinue driving .The engine coul dotherwise overheat.
XSecure th evehicle to prevent it from rolling away (Ypage 132).
XConsult aqualified specialist workshop.
?
CoolantT oo Hot:StopVehicleT urnEngine Off
An additional warning tone sounds. The coolant is to ohot.
GWARNING
Never driv ewith an overheate dengine .Drivin gw hen th eengine is
overheate dcan caus efluids whichm ay have leaked int othe engine
compartmen ttocatch fire.
In addition,s team from an overheate dengine can caus eserious
burns, whichc an occur justbyopening th ehood.
Thereisar isk of injury.
XStop thevehicle immediately, payinga ttention to road and traffic
conditions, and switch off th eengine.
XSecure th evehicle to prevent it from rolling away (Ypage 132).
XWait until th eengine has cooled down.
XMakes ure that th eair supply to th eradiator is no tobstructed, by
frozen slush for example.
XDo no tstart th eengine again until th edisplay message goes out and
th ec oolant temperatur eisbelow th emaximum value specified. The
engine coul dotherwise be damaged.
XMonito rthe ? coolant temperatur egage in th einstrumen tclus-
ter.
XIf th etem peratur eincreases again,v isitaq ualified specialist work-
shop immediately.
Under normal operatin gconditionsa nd with thespecifie dcoolant
level, the ?gage may rise to 24 8‡(120† ).
Displa ymessages (vehicles with steerin gwheel buttons)211
On-boardc omputer and displays
Z
Display messagesPossible causes/consequences andMSolutions
Wheel Sensor(s)MissingThere is no signal from th etirep ressur esensor of on eorseveral
wheels. The pressur eoftheaffecte dtireisn otshown in th edisplay.
XHav ethe fault ytirep ressur esensor replace dataqualified special -
ist workshop .
TirePressure Moni‐tor Inoperative NoWheel Sensor s
The wheels installed do no thaves uitable tire pressur esensors. The
tire pressur emonitor is deactivated.
XInstall wheels wit hsuitable tire pressur esensors.
The tire pressur emonitor is activated automatically after drivin gfor
af ew minutes.
Tir ePress.Monito rInoperativeThe tire pressur emonitor is malfunctioning .
XVisitaqualified specialist workshop .
Vehicle
Display messagesPossible causes/consequences and MSolutions
Shiftto'P'or'N'to Start EngineYou haveattempte dtostart th eenginew itht he transmission in posi-
tion Ror D.
XShift th etransmission to position Por N.
Auxiliary Batter yMalfunctionThe auxiliary battery for th etransmission is no longer bein gcharged.
XVisit aqualified specialist workshop .
Apply Brake toShift from'P'You hav eattempte dtomovet he transmission selector lever to posi-
tion D,Ror Nwithout depressing th ebrak epedal .
XDepress th ebrak epedal .
RiskofR olling:TransmissionNotinP
An additional warning tone sounds. The driver's door is open and th e
transmission is in position R,N or D.
XShift th etransmission to position P.
XSecurethe vehicl etopreventitfromr ollin gaway (Ypage 132).
Servic eRequiredDoNot Shift GearsVisit Dealer
An additional warning tone sounds. You canno tchang et he transmis -
sion position due to amalfunction .
If transmission position Dis selected:
XDrive to aqualified specialist workshop without shifting th etrans -
mission from position D.
If transmission position R,N or Pis selected:
XConsult aqualified specialist workshop .
OnlyShift to 'P'whenVehicl eisSta‐tionar y
The vehicl eisstill moving .
XPull overand stop th evehicle, payin gattention to roa dand traffic
conditions.
XShift th etransmission to position P.
Display messages(vehicles wit hsteering whee lbuttons)21 7
On-board computera nd displays
Z