Parking brakeDisplay message (vehicle with
steering wheel buttons) ................. 207
Display message (vehicle without
steering wheel buttons) ................. 193
Notes/function .............................. 133
Warning lamp ................................. 133
Parking lamps
Changing bulbs .............................. 100
PARKTRONIC
Deactivating/activating ................. 152
Display messages .......................... 213
Driving system ...............................1 50
Function/notes .............................1 50
Important safety notes .................. 150
Problem (malfunction) ................... 154
Range of the sensors ..................... 151
Roll-back warning .......................... 152
Trailer towing ................................. 153
Warning displa y............................. 152
PASSENGER AI RBAG OFF
Indicato rlam p.................................. 44
Passenger compartmenta ir-condi-
tioning system
see Climate control
Passenger compartmenth eating
see Climate control
Pets in the vehicle ............................... 62
Plasti ctrim (cleaning instruc-
tions) .................................................. 258
Powe rwashers .................................. 255
Powe rwindows
see Sid ewindows
Preparin gfor ajourney
Checks in the vehicl e..................... 120
Visua lcheck of the vehicl eexte-
rio r................................................. 120
Program selecto rbutton .................. 129
Protectio nagainst theft
see ATA (Anti-Theft Alarm system)
Protectio nofthe environment
Genera lnotes .................................. 27
Pulling away
Automati ctransmissio n................. 121
Hil lstart assis t............................... 122Q
QR code
Rescuec ard ..................................... 32
Qualified specialist workshop ........... 29
R
Radiatorcover ..................................... 31
Radio
Selecting astation ......................... 180
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 29
Rain sensor
Setting the sensitivity .................... 101
Setting the sensitivity (vehicle
with steering wheelb uttons) ......... 187
Setting the sensitivity (vehicle
withou tsteering wheelb uttons) .... 174
Reading lamp ....................................... 95
Rear benchs eat
EASY-ENTRY/EXIT feature ............... 86
Genera lnotes .................................. 85
Installation options .......................... 85
Removing/installing (standard
rea rbench seat) ............................... 87
Seata nchorage ................................ 85
Seatr ails .......................................... 85
Seating variants ............................... 85
Rear compartment
Activating/deactivating climate
control ........................................... 110
Seating variants ............................... 85
Setting the ai rvents ...................... 117
Setting the temperature ................ 112
Switching the interio rlighting on/
off .................................................... 96
Rear door
Displa ymessages (vehicle with
steering wheelb uttons) ................. 218
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 200
Important safety notes .................... 78
Indicato rlam p................................ 227
Opening at an angle of 180° or
270° ................................................ 79
16Index
Cleaning .........................................259
Correct usage .................................. 45
Fastening ......................................... 46
Important safety guidelines ............. 45
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 219
Warning lamp (function) ................... 47
Seats
Adjusting (manually). ....................... 84
Adjusting lumba rsuppo rt ................ 84
Adjusting the hea drestraint ............ 88
Armrest ............................................ 89
Cleaning the cove r......................... 259
Correct driver' sseatp osition ........... 83
Important safety notes .................... 83
Seath eating .................................... 89
Selecting gear
see Automati ctransmission
Selecto rlever
Cleaning ......................................... 259
see Automati ctransmission
Sensors (cleaning instructions) ....... 257
Servic ecenter
see Qualifie dspecialist workshop
Servic einterva ldisplay
Calling up the service du edate. ..... 248
Hiding service messages ............... 248
Note s............................................. 247
Servic emenu( on-board com-
puter) .................................................. 184
Servic ephon enumber ...................... 262
Servic eproducts
Brake fluid ..................................... 300
Coolant (engine) ............................ 300
Engine oil. ...................................... 298
Fue l................................................ 296
Important safety notes .................. 295
Power steering fluid ....................... 300
Refrigerant (air-conditioning sys-
tem) ............................................... 301
Transmission oil. .................... 299 ,300
Washe rfluid ................................... 302
Setting the air distribution ............... 113
Setting the airflow ............................ 113 Settings
Factory (vehicle with steering
wheelb uttons) ............................... 187
Factory (vehicle withou tsteering
wh eelb
uttons) ............................... 173
On-b
oard compute r(vehicle with
steering wheelb uttons) ................. 185
On-board compute r(vehicle with-
outs teering wheelb uttons) ........... 173
Side impac tair bag ............................. 49
Side windows
Cleaning ......................................... 256
Convenience closing feature ............ 81
Convenience opening feature .......... 81
Hinged sid ewindow s....................... 80
Important safety information ........... 80
Opening/closing .............................. 81
Overview .......................................... 80
Problem (malfunction) ..................... 82
Resetting ......................................... 81
Signal and ambien tlight
Changing abulb. .............................. 98
Sliding door
Child-proo floc ks .............................. 61
Cleaning ......................................... 258
Important safety notes .................... 73
Indicato rlam p................................ 227
Opening/closing from the inside ..... 74
Opening/closing from the out-
side .................................................. 73
see Electric sliding door
SmartKey
Changing the battery ....................... 69
Changing the programming ............. 68
Checking the battery ....................... 69
Convenience closing fea-
ture .......................................... 81 ,116
Convenience opening feature .......... 81
Door centra lloc king/unlocking ....... 67
Important safety notes .................... 67
Loss. ................................................ 71
Mechanical key ................................ 68
Problem (malfunction) ..................... 71
SmartKey position s(igni tion lock) .. 120
Sno wchains ...................................... 270
Sockets .............................................. 231
Spare wheel
Genera lnotes ................................ 291
18Index
Electronics .....................................294
Emergency unlocking ....................... 68
Equipment ....................................... 25
Limited Warranty .............................2 5
Loading .......................................... 278
Locking (in an emergency) ............... 69
Locking (SmartKey) .......................... 67
Lowering ........................................ 289
Maintenance .................................... 26
Operating safety .............................. 28
Parking for along period. ............... 134
Pulling awa y................................... 121
Raising ........................................... 287
Registration ..................................... 30
Reporting problems ......................... 30
Securing from rolling away ............ 132
Towing away .................................. 264
Transporting .................................. 266
Unlocking (i nanemergency) ........... 69
Unlocking (SmartKey )...................... 67
Vehicl ebattery
see Battery (vehicle)
Vehicl ebodies ..................................... 30
Body/equipment mounting direc-
tive sfor trucks ................................. 30
Vehicl echeck
see Preparing for ajourney
Vehicl edata ....................................... 303
Vehicl edimensions ........................... 303
Vehicl eemergencyl ocking ................ 69
Vehicl eidentificatio nnumber
see VIN
Vehicl eidentificatio nplate .............. 294
Vehicl ekey
see SmartKey
Vehicl etoolkit
in the sea tbase. ............................ 260
Scope. ........................................... 260
Storage location ............................ 260
Stowag ecompartment in the rea r..2 60
Stowag espace in the cargo com-
partment ........................................ 261
Ventilation
see Climate control
VIN
Engine compartment ..................... 295
Typeplate ...................................... 294W
Warning
Stickers ...........................................2 7
Warning and indicator lamps
ABS ................................................ 221
Brakes ...........................................2 20
Check Engine ................................. 223
COLLISION PREVENTION ASSIST .. 225
Coolant .......................................... 223
Distance warning ........................... 225
Door ............................................... 227
ESP
®.............................................. 221
ESP®OFF ....................................... 222
Fuel tank ........................................ 223
General notes ................................ 218
Overview (vehicle with steering
wheel buttons) ................................. 38
Overview (vehicle without steer-
ing wheel buttons) ........................... 36
Parking brake ................................ 133
PASSENGER AIR BAG OFF ...............4 4
Rear doo r....................................... 227
Reservef uel ................................... 223
Restraint system ............................ 222
Seat belt. ....................................... 219
Sliding door ................................... 227
Steering ......................................... 227
Tire pressure monitor .................... 226
Warranty .............................................. 25
Washer fluid
Adding ...........................................2 46
Capacities ...................................... 302
Display messages (vehicle with
steering wheel buttons) ................. 218
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Notes ............................................. 302
Whee land tire combination
see Tires
Whee lboltt ightening torque ........... 289
Wheels
Changing awheel .......................... 286
Checking ........................................ 268
Cleaning ......................................... 256
Important safety notes .................. 267
Interchanging/changing ................ 286
Mounting anew wheel ................... 288
Index23
Proper use
Observe the following information when oper-
ating your vehicle:
Rthe safety notes in these operating instruc-
tions
Rthe technical data in these Operating Instruc-
tions
Rtraffic laws and regulations
Rmotor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognizet he dangers. Leave
the warning stickers in their original position.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at aqualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out mod-
ifications to electronic components, their soft-
ware as well as wiring.
GWARNING
Gases and fluids from substances that con-
stitute ahealth hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical components ystem failures may
also result. There is arisk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartmentisn ot
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
RSolvents
RFuel
ROil and grease
RCleaning agents
RAcids
Protection of the environment
Economic and environmentally aware
driving
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in amanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditionsofy our vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Introduction27
Z
Please observe the information concerning
Mercedes-Benz Genuine Parts (Ypage 31).
You can obtain further information from any
Mercedes-Benz Commercial Van Center.
GWARNING
The function of systems or components can
be affected by conversions or modifications
to the vehicle. They might not function prop-
erly anymore and/or jeopardize the opera-
tional safety of the vehicle. There is an
increased risk of an accident and injury.
Conversion sormodification sshould always
be carried out at qualified specialist work-
shop.
If you inten dtomake modification stoyour vehi-
cle, we strongly recommend that you contact
the distributor named on the inside of the front
cover. There you will receive all the necessary
information and acharge may be levied.
You alone accept the responsibility if body man-
ufacturers or dealers make modification sthat
affect the final certification of the engine, the
vehicle or the equipment. This also applies to
the identification and documentation of modifi-
cation stothe affected vehicle components.
You are responsible for certification and confir-
mation that:
Rall the applicable standards and regulations
that are affected by the vehicle modification
are met
Rthe modified vehicle fulfills the vehicle safety standards and emissions laws and regula-
tions
Rthe modification sorinstallation of accesso-
ries does not affect the safety of the vehicle
We are not responsible for the final certification,
product liability or warranty claims which result
from the modifications. This applies to:
Rthe modified components ,assemblies or sys-
tems
Rany resulting noncompliance with any of the
emissions laws and regulations or the motor
vehicle safety standards
Rany consequences arising from the changes
that make the vehicle less safe or even render it defective
We do not assume responsibility as the final-
stage manufacturer or for the consequential
product liability.
Notes on the radiator
Even seemingly small changes to the vehicle,
such as attaching aradiator trim for winter driv-
ing, is not permitted. Do not cover up the radi-
ator. Do not use thermal mats, insect protection
covers or anything similar.
Otherwise, the values of the diagnostic system
may be affected. Some of these values are
legally prescribed and must alwaysbec orrect.
Genuine Mercedes-Benz parts
!
Air bags and Emergency TensioningD evi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
HEnvironmenta lnote
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
rantya pplies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz.T his
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Only use genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Introduction31
Z
Mercedes-Benztests genuine Mercedes-Benz
parts, conversion parts and accessories that
have been specifically approved for the type of
vehicle for:
Rreliability
Rsafety
Rsuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Even if an
independent or official approval has been pro-
vided in exceptional cases, Mercedes-Benz
accepts no responsibility for the use of such
parts in Mercedes-Benzv ehicles.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Mercedes-Benzp arts satisfy these require-
ments .Make sure that all parts are suitable for
your vehicle.
Always specify the vehicle identification number
(VIN) (
Ypage 294) and engine number when
ordering genuine Mercedes-Benzp arts
(
Ypage 295).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in acom-
pact form.
Further information can be found under http://
portal.aftersales.i.daimler.com.
Data stored in the vehicle
Data Recording
Aw ide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Revents
Rfaults In general, this technical information docu-
ments the state of
acomponent, amodule, a
system or the surroundings.
These include, for example:
Roperating conditionsofs ystem components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditionsi n
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in detectin gand rectifying faults and
defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser- vice network (including the manufacturer) using
special diagnostic testers .You can obtain more
information there, if required.
After afault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, after
consultation with an authorized expert), could
be traced to aperson.
32Introduction
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitnessstatements
Furthera dditional functions thath aveb eenc on-
tractuall yagree du ponw itht he custome rallow
certain vehicl edatatobec onveyedbythe vehi-
cle as well .The additional functions include, for
example, vehicl eloc ation in cas eofanemer-
gency.
Even tDataR ecorders
Thisvehicl eise quippe dwithane vent data
recorde r(EDR). The main purpose of an EDR is
to record, in certain crash or nea rcrash-like sit-
uations, such as an ai rbag deployment or hitting
ar oado bstacle ,datat hatw illa ssis tinu nder-
standing how avehicle’ ssystem sperformed.
The EDR is designe dtorecord data relate dto
vehicl edynamics and safety system sfor as hort
perio doft ime,typicall y30second sorless.
The EDR in thisv ehicleisd esignedtor ecord
such data as:
RHow various system sinyourv ehicl ewere
operating;
RWhether or not the driver and passenger
safety belts were buckled/fastened;
RHow far( ifat all) the driver wa sdepressing the
accelerator and/or brake pedal; and,
RHow fast the vehicl ewastraveling.
These data can help provid eabetter under-
standing of the circumstances in which crashes
and injurie soccur. NOTE: EDR data ar erecorded
by your vehicl eonlyifan on-trivia lcrash situa-
tio no ccurs; no data ar erecorde dbythe EDR
under normal drivin gconditions and no personal
data (e.g., name, gender, age, and crash loca-
tion) ar erecorded. However, othe rparties, such
as la wenforcement cou ld co
mbine the EDR data
w
ith the typ eofpersonally identifying data rou-
tinely acquired durin gacrash investigation.
Acces stothe vehicl eand/or the EDR is needed
to rea ddatat hati srecorde dbyanE DR, and
special equipment is required .Inadditiontot he
vehicl emanufacturer ,othe rpartie sthath ave
the special equipment, such as la wenforce-
ment, can rea dthe informatio nbyaccessing the
vehicl eorthe EDR.
EDR data maybeu sedinc ivil and criminal mat-
ters as atool in accident reconstruction, acci- dent claims
,and vehicl esafety .Since the Crash
Data RetrievalC DR tool thatisusedtoe xtract
data fromt he EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and al lliabili ty arising fromt he
extractio nofthisinformatio nbyunauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
withou tthe consent of the vehicl eowners or, if
the vehicl eisleased, withoutthe consent of the
lessee. Exceptions to thisr epresentation
includ eresponsestos ubpoenas by lawenforce-
ment; by federal, state or local government; in
connectio nwithora rising ou toflitigation involv-
ing MBUSA or its subsidiarie sand affiliates; or,
as re quired by law.
W
arning: The EDR is acomponent of the
Restraint System Module. Tamperin gwith, alter-
ing ,m odifying or removing the EDR component
mayr esultina malfunctio nofthe Restraint Sys-
tem Modul eand othe rsystems.
State laws or regulations regarding EDRs that
conflict with federa lregulation ar epre-empted.
Thi sm eans thatint he event of such conflict, the
federa lregulation governs. As of Februar y2013,
13 states have enacted laws relating to EDRs.
Introduction33
Z
Cockpit
FunctionPage
:Steering wheel paddle shift-
ers130
;•Cup holder229
•Ashtr ay230
=Combination switch94
?PARKTRONIC warning indi-
cators150
AHorn
B•Instr umentc luster(vehicle
without steering wheel but-
tons)
35
•I nstr umentc luster(vehicle
withs teering wheel buttons)37
CDIRECT SELECT lever126
DCente rconsole control panel40
ERear-view mirror90
F•O verhead control panel41
•Inter ior lamp95
GGlove box228
HCup holder229
FunctionPage
I•12Vs ocket231
•Cigarett elighter230
JIgnition lock120
KAdjusts th esteering wheel90
LDiagnostics connection29
Openst hehood241
MApplies th eparking brake133
NDoor control panel41
OReleasest heparking brake133
PLights witch92
Q•Coin/card holder
•D rivin gs ystem control
panel
Ç Deactivates/activates
LaneK eeping Assist147
cDeactivates/activates
PARKTRONIC150
RCruis econtrol lever141
34Cockpit
At ag lance