Page 25 of 450

Vehicle data ................................... 441
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 441
Vehicle data (off-road driving)
Approach/departure angle ............ 443
Fording depth ................................ 442
Maximum gradient climbing abil-
ity .................................................. 444
Vehicle dimensions ........................... 441
Vehicle emergency locking ................ 86
Vehicle identification number
see VIN
Vehicle identification plate .............. 432
Vehicle level
AIRMATIC ...................................... 207
Vehicle level (display message) ....... 302
Vehicle tool kit .................................. 369
Video
Operating the DVD ........................ .2 70
VIN ...................................................... 432
Seat ............................................... 433
Type plate ...................................... 432
W
Warning
Stickers .......................................... .4 2
Warning and indicator lamps
ABS ................................................ 319
Brakes .......................................... .3 17
Check Engine ................................. 325
Coolant .......................................... 325
Distance warning ........................... 327
DISTRONIC PLUS ........................... 327
ESP ®
.............................................. 321
ESP ®
OFF ....................................... 322
Fuel tank ........................................ 325
Hybrid drive system ....................... 318
Overview .......................................... 35
Parking brake ................................ 324
PASSENGER AIR BAG ..................... .4 5
RBS (Recuperative Brake Sys -
tem) .............................................. .3 18
Reserve fuel ................................... 325
Restraint system ............................ 324
Seat belt ........................................ 316
Tire pressure monitor .................... 328 Warranty .............................................. 26
Washer fluid
Display message ............................ 314
Wheel and tire combinations
Tires ............................................... 414
Wheel bolt tightening torque ........... 412
Wheel chock ...................................... 409
Wheels
Changing a wheel .......................... 408
Checking ........................................ 388
Cleaning ......................................... 364
Emergency spare wheel ................. 426
General notes ................................ 413
Important safety notes .................. 387
Information on driving .................... 387
Interchanging/changing ................ 408
Mounting a new wheel ................... 411
Mounting a wheel .......................... 409
Overview ........................................ 387
Removing a wheel .......................... 411
Storing .......................................... .4 09
Tightening torque ........................... 412
Wheel size/tire si ze ....................... 413
Wi
ndow curtain air bag
Display message ............................ 289
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 136
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 359
Important safety notes .................. 439
Windshield wipers
Problem (malfunction) ................... 125
Rear window wiper ........................ 122
Replacing the wiper blades ............ 122
Switching on/off ........................... 121
Winter driving
Slippery road surfaces ................... 186
Snow chains .................................. 390
Winter operation
General notes ................................ 389
Overview ........................................ 389
Radiator cover ............................... 357 Index 23
Page 26 of 450
Winter tires
M+S tires ....................................... 389
Wiper blades
Cleaning ......................................... 364
Important safety notes .................. 122
Replacing ....................................... 122
Replacing (rear window) ................ 124
Replacing (windshield) .................. .1 22
Wooden trim (cleaning instruc-
tions) ................................................. .3 67
Workshop
see Qualified specialist workshop
ZZONE function
Switching on/off ........................... 13624
Index
Page 27 of 450

Protection of the environment
General notes
H Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors: R
operating conditions of your vehicle R
your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions: R
avoid short trips as these increase fuel con-
sumption. R
always make sure that the tire pressures
are correct. R
do not carry any unnecessary weight. R
remove roof racks once you no longer need
them. R
a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals. R
always have service work carried out at a
qualified specialist workshop.
Personal driving style: R
do not depress the accelerator pedal when
starting the engine. R
do not warm up the engine when the vehicle
is stationary. R
drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to
Page 28 of 450

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts ( Y
page 432).
Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in
accordance with the warranty terms and condi- tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction
results in a condition that is likely to cause
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you26
Introduction
Page 29 of 450

have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction
of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio. Change of address or change of own-
ership In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada If you plan to operate your vehicle in foreign
countries, please be aware that: R
service facilities or replacement parts may
not be readily available. R
unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter. R
the fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Introduction 27
Z
Page 30 of 450

Sports Utility Vehicle
G WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe
or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
G WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if: R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road R
you drive too fast over an obstacle, e.g. a
curb or a hole in the road R
a heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.28
Introduction
Page 31 of 450

Declarations of conformity
Vehicl e component s which receive
and/o r transmit radi o wavesUSA: "The wireles s devices of this vehicle com-
ply wit h Par t 15 of th e FCC Rules . Operation is
subjec t to th e tw o followin g tw o conditions: 1)
These devices may no t cause harmful interfer-
ence , and 2) These devices mus t accept any
interferenc e received, includin g interferenc e
that may cause undesired operation . Changes
or modification s no t expressl y approved by th e
party responsible fo r compliance could void th e
user’s authorit y to operat e th e equipment. "
Canada: "The wireles s devices of this vehicle
compl y wit h Industry Canada license-exemp t
RSS standard(s) . Operation is subjec t to th e fol-
lowing tw o conditions: (1) These devices may
no t cause interference, and (2) These devices
mus t accept any interference, includin g inter-
ference that may cause undesired operation of
th e device. "
Diagnostics connection The diagnostic s connection is only intended fo r
th e connection of diagnostic equipmen t at a
qualified specialis t workshop .
G WARNING
If you connec t equipmen t to th e diagnostic s
connection in th e vehicle, it may affec t th e
operation of th e vehicle systems . As a result ,
th e operatin g safet y of th e vehicle could be
affected. There is a ris k of an accident.
Do no t connec t any equipmen t to a diagnos-
tics connection in th e vehicle.
G WARNING
Objects in th e driver's footwell can restric t th e
peda l trave l or obstruct a depressed pedal.
The operatin g and road safet y of th e vehicle is
jeopardized. There is a ris k of an accident.
Mak e sur e that all objects in th e vehicle are
stowed correctly, and that they canno t ente r
th e driver's footwell. Install th e floormat s
securely and as specifie d in order to ensur e
sufficien t clearanc e fo r th e pedals. Do no t use loose floormat s and do no t plac e floormat s on
to p of on e another.
! If th e engin e is switched of f and equipmen t
on th e diagnostic s connection is used , th e
starter battery may discharge.
Connectin g equipmen t to th e diagnostic s con-
nection can lead to emission s monitorin g infor-
mation bein g reset , fo r example. Thi s may lead
to th e vehicle failin g to mee t th e requirements of
th e next emission s test durin g th e main inspec-
tion .
Qualified specialist workshop An authorized Mercedes-Ben z Cente r is a quali-
fie d specialis t workshop . It has th e necessary
specialis t knowledge , tools and qualification s to
correctl y carry out th e wor k require d on your
vehicle. Thi s is especially th e cas e fo r wor k rel -
evant to safety.
Observ e th e note s in th e Maintenance Booklet .
Always hav e th e followin g wor k carrie d out at an
authorized Mercedes-Ben z Center:R
wor k relevant to safet yR
servic e and maintenance wor kR
repair wor k R
alterations, installation wor k and modifica-
tion s R
wor k on electronic component s
Correct us eIf you remov e any warnin g stickers , you or oth-
ers could fail to recogniz e certain dangers.
Leave warnin g stickers in position .
Observ e th e followin g information when drivin g
your vehicle: R
th e safet y note s in this manual R
th e vehicle technical dat aR
traffic rule s and regulation sR
laws and safet y standard s pertainin g to moto r
vehicles
Problem s wit h you r vehicle
If you should experience a problem wit h your
vehicle, particularly on e that you believe mayIntroduction 29
Z
Page 32 of 450

affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
a Mercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153 ); go to
http://www.safercar.gov ; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about: R
Vehicle's operating state R
Incidents R
Malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example: R
operating conditions of system components,
e.g. fluid levels R
the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position R
malfunctions and defects in important system
components, e.g. lights, brakes30
Introduction