2016 MERCEDES-BENZ GLC COUPE ground clearance

if you have your hands full. To do this, make a
kicking movement under the bumper with your
foot.
Observe the following points:
R Carry your KEYLESS-GO key with you. The key
must be in the KEYLESS-GO detection range
to the rear of the vehicle.
R When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise lose your balance, e.g. on ice. R
Always ensure that you only make a kicking
movement within the detection range of sen- sors :.
R Stand at least 30 cm away from the rear area
while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
R HANDS-FREE ACCESS does not function dur-
ing engine start.
R Dirt caused by road salt around sensors :
may restrict functionality.
Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
R If a KEYLESS-GO key is in the KEYLESS-GO
detection range to the rear of the vehicle,
HANDS-FREE ACCESS could be triggered. The tailgate could thus be opened or closed
unintentionally, for example, if you:
- fold the ball coupling in or out
- couple or uncouple a trailer
- fit or remove a rear-mounted bicycle rack
- load/unload bicycles on/from a rear-
mounted bicycle rack
- sit on the edge of the luggage compartment
- set down or lift up an object behind the
vehicle
- polish the rear of the vehicle
Do not carry the KEYLESS-GO key with you in such situations. This will prevent uninten-
tional opening or closing of the tailgate.
Operation X
To open or close: kick into sensor detection
range :under the bumper with your foot.
Two warning tones sound while the tailgate is opening or closing.
X If the tailgate does not open or close after
several attempts: wait at least ten seconds
then kick under the bumper once again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Repeat
the kicking movement more quickly if this
occurs.
To stop the opening or closing process, you have the following options:
R Kick with your foot into sensor detection
range :under the bumper.
R Press the top of the star on the tailgate.
R Press the closing button on the tailgate.
R Press the Fbutton on the key.
If the tailgate closing process has been stopped:
R Kick your foot under the bumper again and
the tailgate will open. Luggage compartment
93Opening and closing Z

Problems with trailer towing
Problem
Possible causes/consequences and
M
MSolutions The ball coupling has
been swivelled in but
does not reach the
securely locked position. R
The indicator lamp in the switch flashes.
R The Trailer coupling Check lock Trailer coupling Check lock message appears on the
multifunction display.
X Initiate a new swivelling procedure.
If the ball coupling does not reach the securely locked position as a
result: X Start the engine.
or
X Pull and hold the switch during the whole swivelling procedure.
If the unlocked ball coupling does not reach the securely locked posi- tion even after several attempts:
X Make sure that there is sufficient ground clearance before continu-
ing the journey.
X Consult a qualified specialist workshop.
As long as the message Trailer Trailercoupling
coupling Check
Checklock
lockis shown on
the multifunction display, no trailer should be attached. Unlocking using the
switch on the tailgate:
The ball coupling does
not swivel out even
though:
R the vehicle is station-
ary
R no trailer cable is con-
nected
R the switch was briefly
pulled The on-board voltage is too low.
X Start the engine.
If the ball coupling still does not unlock:
X Consult a qualified specialist workshop. 224
Towing a trailerDriving and parking

Display messages
Possible causes/consequences and
M
MSolutions Á
Stop vehicle Vehi‐ Stop vehicle Vehi‐
cle too low cle too low You have pulled away while the vehicle level was too low.
AIR BODY CONTROL sets the vehicle to the selected level after a short
period.
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 167).
X Wait until the display message disappears before pulling away. AIR BODY CONTROL is faulty. A warning tone also sounds.
X Do not drive at speeds greater than 80 km/h.
X Make only slight steering movements. Otherwise, the front wings or
the tyres could be damaged if the steering input is too great.
X Listen for scraping sounds.
X Stop the vehicle, paying attention to road and traffic conditions, and
set a higher vehicle level.
Depending on the fault, it may be possible to raise the vehicle.
X Consult a qualified specialist workshop. Á
Please reduce speed Please reduce speed You cannot change the vehicle level. Possible causes:
R You are driving too quickly for the selected vehicle level.
R You are driving too quickly with a trailer or the trailer tow hitch
socket is being used, e.g. for a rear-mounted bicycle rack
X Drive more slowly and then select the desired vehicle level again
(Y page 188).
X Observe the notes on towing a trailer (Y page 219).Á
Compressor is cool‐ Compressor is cool‐
ing ing You have selected a higher vehicle level. The compressor first needs
to cool down because of frequent level changes within a short space of time.
X Drive in a manner appropriate for the current vehicle level.
X Ensure sufficient ground clearance.
X Allow the compressor to cool down.
When the compressor has cooled down, the display message dis-
appears. The vehicle then continues rising to the selected vehicle
level. Á
Malfunction Malfunction AIR BODY CONTROL is malfunctioning. The vehicle's handling char-
acteristics may be impaired.
X Drive as appropriate for the current vehicle level, but do not exceed
80 km/h.
X Ensure sufficient ground clearance.
X Consult a qualified specialist workshop. Á
Malfunction Malfunction DYNAMIC BODY CONTROL is malfunctioning. The vehicle's handling
characteristics may be impaired.
X Do not drive at speeds greater than 80 km/h.
X Consult a qualified specialist workshop. Display
messages
267On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions ? The bonnet is open. A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Secure the vehicle against rolling (Y page 167).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a mal-
function or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open. A warning tone also sounds.
X Close all doors. _
Rear Rear
left
leftseat
seatback‐
back‐
rest not locked
rest not locked or
Rear right seat
Rear right seat
backrest not locked backrest not locked Vehicle with through-loading feature in the rear bench seat:
The left- or right-hand backrest at the rear is not engaged.
X Push the backrest back until it engages. _
Rear centre back‐ Rear centre back‐
rest not locked rest not locked Vehicle with through-loading feature in the rear compartment:
The centre rear seat backrest is not engaged.
X Push the backrest back until it engages. j
Check Check
trailer
trailer hitch
hitch
lock
lock The trailer tow hitch is not operational.
A warning tone also sounds.
G WARNING
If the ball coupling is not in the locked position, the trailer may come
loose. There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling (Y page 167).
X Uncouple the trailer and secure it against rolling away.
X Initiate a new swivelling procedure (Y page 220).
X When the display message disappears, re-couple the trailer.
If the multifunction display still shows the display message: X Do not re-couple the trailer.
X Check the ground clearance and drive on without the trailer.
X Consult a qualified specialist workshop immediately. Display
messages
277On-board computer and displays Z