2016 MERCEDES-BENZ GLC COUPE towing

When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of an
accident.
In such cases use a rigid towing bar. Before
being towed away or tow started, make sure
the steering moves freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident.
Always switch on the ignition when towing
with a tow rope or a towing bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 372).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated, the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing away
R in a car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to the
towing eyes or, if available, to the trailer tow
hitch. You could otherwise damage the vehi-
cle. !
Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. This could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! Shift the automatic transmission to
Nand
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P, which
could damage the transmission.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
Observe the legal requirements in each individ-
ual country when towing.
It is better to have the vehicle transported than
to have it towed.
If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
N, have the vehicle transported on a transporter
or trailer. Towing away and tow-starting
351Breakdown assistance Z

The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
Deactivate the automatic locking feature before towing the vehicle (Y page 89). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi-
cle is towed away (Y page 80).Fitting/removing the towing eye
Fitting the towing eye G
WARNING
The exhaust tail pipe may be extremely hot.
There is a risk of burning when removing the
rear cover.
Do not touch the exhaust tail pipe. Use
extreme caution when removing the rear
cover. Mercedes-AMG vehicles All other vehicles
The brackets for the screw-in towing eye are
located in the bumpers. They are located at therear and at the front, under covers :.
X Remove the towing eye from the vehicle tool
kit (Y page 340).
X Mercedes-AMG vehicles: use a suitable
object, e.g. a screwdriver, to prise off the
cover :on the front bumper from under-
neath. Take the cover from the opening, but
do not remove it.
Press the mark on cover :on the rear
bumper inwards and remove.
X All other vehicles: press the mark on
cover :inwards and remove.
X Screw in the towing eye clockwise as far as it
will go and tighten it.
Vehicles with a trailer tow hitch do not have a
bracket at the rear for the screw-in towing eye.
Connect the towbar to the trailer tow hitch
(Y page 220).
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press until
it engages. 352
Towing away and tow-startingBreakdown assistance

Towing the vehicle with both axles on
the ground
The automatic transmission automatically shifts to position Pwhen you open the driver's or front-
passenger door or when you remove the key
from the ignition lock. In order to ensure that the
automatic transmission stays in position N
when the vehicle is being towed, you must
observe the following points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to position
N.
X Leave the key in position 2in the ignition lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 117).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the turn signals for
the desired direction flash. When you reset the
combination switch, the hazard warning lamps
start flashing again. Transporting the vehicle
General notes !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged. !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it.
X Turn the key to position 2in the ignition lock.
X Shift the automatic transmission to position
N.
As soon as the vehicle is loaded:
X Secure the vehicle against rolling away by
applying the electric parking brake.
X Shift the automatic transmission to position
P.
X Turn the key to position 0in the ignition lock
and remove it.
X Secure the vehicle. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
If the vehicle has transmission damage or dam- age to the front or rear axle, have it transportedon a transporter or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P. To shift
the automatic transmission to position N, you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
(Y page 348).
Have the vehicle transported on a transporter or
trailer. Tow-starting (emergency engine
starting)
! Do not tow-start vehicles with automatic
transmission. You could otherwise damage
the automatic transmission.
i You can find information on "Jump-starting"
under (Y page 348). Towing away and tow-starting
353Breakdown assistance Z

Important safety notes
The tyre pressure warning system does not warn
you of an incorrectly set tyre pressure. Observe
the notes on the recommended tyre pressure
(Y page 359).
The tyre pressure loss warning system does not
replace the need to regularly check the tyre
pressure. An even loss of pressure on several
tyres at the same time cannot be detected by
the tyre pressure loss warning system.
The tyre pressure loss warning system is not
able to warn you of a sudden loss of air, e.g. if the
tyre is penetrated by a foreign object. In the
event of a sudden loss of air, bring the vehicle to
a halt by braking carefully. Avoid abrupt steering manoeuvres.
The function of the tyre pressure loss warning
system is limited or delayed if:
R snow chains are fitted on your vehicle
R road conditions are wintry
R you are driving on a loose surface (e.g. sand or
gravel)
R you adopt a very sporty driving style (corner-
ing at high speeds or driving with high rates of
acceleration)
R you are towing a very heavy or large trailer
R you are driving with a heavy load (in the vehi-
cle or on the roof)
Restarting the tyre pressure loss warn-
ing system Restart the tyre pressure loss warning system if
you have:
R changed the tyre pressure
R changed the wheels or tyres
R fitted new wheels or tyres
X Before restarting, make sure that the tyre
pressures are set properly on all four tyres for
the respective operating conditions. The rec-
ommended tyre pressures can be found in the
tyre pressure table on the fuel filler flap.
The tyre pressure loss warning system can
only give reliable warnings if you have set the correct tyre pressure. If an incorrect tyre
pressure is set, this incorrect value will be
monitored.
X Observe the notes in the section on tyre pres-
sure (Y page 359). X
Make sure that the key is in position 2in the
ignition lock (Y page 144).
X Press òon the steering wheel to call up
the menu list.
X Press 9or: on the steering wheel to
select the Service
Service menu.
X Confirm by pressing aon the steering
wheel.
X Select Tyre pressure Tyre pressure with9 or:.
X Press ato confirm.
The Run
Run Flat
Flat Indicator
Indicator active
activeRestart
Restart
with OK
with OK message is shown in the multifunc-
tion display.
If you wish to confirm the restart: X Press the abutton.
The Tyre pressure now OK?
Tyre pressure now OK? message is
shown in the multifunction display.
X Select Yes
Yes with 9 or:.
X Press ato confirm.
The Run Flat Indicator restarted
Run Flat Indicator restarted mes-
sage is shown in the multifunction display.
After a teach-in period, the tyre pressure loss
warning system will monitor the set tyre pres- sures of all four tyres.
If you wish to cancel the restart:
X Press the %button.
or
X If the Tyre pressure now OK? Tyre pressure now OK? message
appears, select Cancel
Cancelwith9 or:.
X Press ato confirm.
The tyre pressure values stored at the last
restart will continue to be monitored. Tyre pressure monitor
General notes If a tyre pressure monitor system is fitted, the
vehicle's wheels have sensors fitted that moni-
tor the tyre pressures in all four tyres. The tyre
pressure monitor warns you if the pressure
drops in one or more of the tyres. The tyre pres- sure monitor functions only if the corresponding
sensors are fitted to all wheels.
Information on tyre pressures is shown on the
multifunction display. After a few minutes of
driving, the current tyre pressure of each tyre is
shown in the Service Servicemenu of the multifunction
display; see illustration (example). Tyre pressure
361Wheels and tyres Z

GLC 300 4MATIC Coupé
Wheelbase
Maximum roof load
Maximum boot load
Mercedes-AMG GLC 43
4MATIC Coupé
Vehicle length
4727 mm
Vehicle width including
exterior mirrors
2096 mm
Vehicle width excluding
exterior mirrors
1930 mm
Vehicle height
1587 mm
Wheelbase
2873 mm
Maximum roof load
75 kg
Maximum boot load
100 kg
All other models
Vehicle length
4732 mm
Vehicle width including
exterior mirrors
2096 mm
Vehicle width excluding
exterior mirrors
1890 mm
Wheelbase
2873 mm
Maximum roof load
75 kg
Maximum boot load
100 kg
Model Vehicle
height GLC 250 d 4MATIC Coupé
1604 mm
All other models
1602 mm Trailer tow hitch
Trailer loads
Permissible trailer load, braked (at a
minimum gradient-climbing capability
of 12% from a standstill) Missing values were not available at the time of
going to press. Model Automatic trans-
mission GLC 300 4MATIC
Coupé
GLC 250 4MATIC
Coupé
2400 kg
GLC 250 d 4MATIC
Coupé
GLC 350 d 4MATIC
Coupé
2500 kg
Mercedes-AMG
GLC 43 4MATIC
Coupé
2460 kg
All other models
2200 kg
Permissible trailer load, unbraked
Missing values were not available at the time of
going to press. Model Automatic trans-
mission GLC 300 4MATIC
Coupé
All other models
750 kg
Maximum drawbar load
!
Use a drawbar noseweight as close as pos-
sible to the maximum permissible nose-
weight. Do not use a noseweight of less than
50kg, otherwise the trailer may come loose.
Note that the payload and the rear axle load
are reduced by the actual payload.
Towing a trailer is not possible with all models.
Further information (Y page 219).
The drawbar load reduces the permissible over- all load and rear axle load. 380
Trailer tow hitchTechnical data