2016 MERCEDES-BENZ GLC COUPE stop start

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. The acceleration charac-
teristics are deteriorat-
ing.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is possible to shift only into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear axles
are constantly driven.
! Performance tests may only be carried out
on a two-axle roller dynamometer. Otherwise,
the braking system or the transfer case could be damaged. Contact a qualified specialist
workshop for more information on perform-
ance tests.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the key or Start/
Stop button must be in position 0or 1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. Refuelling
161Driving and parking
Z

X
Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function
or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics now have status 0.
This is the same as the key having been
removed.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings open.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on the
inside of fuel filler flap ;.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and refuel.
X Only fill the tank until the pump nozzle
switches off. Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Vehicles with a diesel engine: the filler neck is
designed for refuelling at diesel filling pumps.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle. Refuelling
163Driving and parking Z

shop. AdBlue
®
refill canisters are often sold with
a filler hose. A filler hose that does not exactly fit
the vehicle's AdBlue ®
tank offers no overfill pro-
tection. AdBlue ®
may leak out as a result of
overfilling. Mercedes-Benz offers a special dis-
posable hose with overfill protection. You can
obtain this from any Mercedes-Benz Service
Centre. AdBlue ®
is available in a variety of con-
tainers and receptacles. Use the disposable
hose only with the Mercedes-Benz AdBlue ®
refill
canisters.
AdBlue ®
refill bottle !
Only screw on the AdBlue ®
refill bottle so
that it is hand-tight. Otherwise, the thread of
the AdBlue ®
refill bottle could be damaged
and AdBlue ®
could leak out. X
Unscrew the protective cap from AdBlue ®
refill bottle :.
X Place AdBlue ®
refill bottle :on the filler
neck as shown and screw it on clockwise until hand-tight.
X Press AdBlue ®
refill bottle :towards the
filler neck.
The AdBlue ®
tank is filled. This could take up
to one minute.
When AdBlue ®
refill bottle :is no longer
pressed, filling stops and the bottle may be
removed again after being only partially emp- tied.
X Release AdBlue ®
refill bottle :.
X Turn AdBlue ®
refill bottle :anti-clockwise
and remove it.
X Screw the protective cap onto AdBlue ®
refill
bottle :again.
AdBlue ®
refill bottles are available at many fill-
ing stations or at a qualified specialist work-
shop. Refill bottles without a threaded seal offer no overfill protection. AdBlue
®
may leak out as a
result of overfilling. Mercedes-Benz offers spe-
cial refill bottles with a threaded cap. These are
available at any Mercedes-Benz Service Centre. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied
R the transmission must be in position Pand the
key must be removed from the ignition lock
R the front wheels must be turned towards the
kerb on steep uphill or downhill gradients
R the empty vehicle must be secured at the
front axle with a wheel chock or similar Parking
167Driving and parking Z

object, for example, on uphill or downhill gra-
dients
R on uphill or downhill gradients the laden vehi-
cle must also be secured at the rear axle, for
example with a wheel chock or similar object Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the electric parking brake.
X Shift the transmission to position P.
X With the key: turn the key to position 0in the
ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 144).
The engine stops and all the indicator lamps in the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to key position 1. When the driver's
door is open, this corresponds to key position
0: "key removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the automatic transmission
shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle cleaned in an automatic car wash with a towing
system:
X Vehicles with KEYLESS-GO or KEYLESS-
GO start function:
remove the Start/Stop
button from the ignition lock.
X Insert the key into the ignition lock.
X All vehicles: switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for about three seconds. This func- tion operates independently of the ECO start/
stop automatic engine switch-off function. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or the system is malfunc-
tioning, it may not be possible to apply the
released parking brake. 168
ParkingDriving and parking

X
If this is the case, park the vehicle only on
level ground and secure it to prevent it from
rolling away.
X Shift the automatic transmission to position
P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake carries out a function
check at regular intervals when the engine is
switched off. Noises that occur are normal.
Applying or releasing manually X
To apply: push handle :.
When the electric parking brake is applied,
red indicator lamp !lights up on the
instrument cluster.
The electric parking brake can also be applied when the key is removed.
X To release: pull handle:.
Red indicator lamp !on the instrument
cluster goes out.
The electric parking brake can be released only:
R when the key is in position 1or 2in the igni-
tion lock (Y page 144) or
R if the ignition was switched on using the
Start/Stop button
Applying automatically The electric parking brake is automatically
applied when the transmission is in position P
and:
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened To prevent the electric parking brake from being
applied automatically, pull handle :.
The electric parking brake is also applied auto-
matically if:
R DISTRONIC PLUS brings the vehicle to a
standstill or
R the HOLD function is keeping the vehicle sta-
tionary or
R Active Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled:
R the engine is switched off
R the driver is not wearing a seat belt and the
driver's door is opened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
Red indicator lamp !on the instrument clus-
ter lights up.
The electric parking brake is not automatically
applied if the engine is switched off by the ECO
start/stop function.
Releasing automatically The electric parking brake of your vehicle is
released automatically when all the following
conditions are fulfilled:
R the seat belt is fastened
R the engine is running
R you accelerate and the transmission is in
position Dor R
or
you shift the transmission position from Pto
position Dor R– You will need to accelerate
more on steeper gradients
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled for the electric park- ing brake to be released automatically:
R the driver's door is closed
R you are shifting from transmission position P
or you have previously driven at speeds
greater than 3 km/h
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise, the parking
brake will be released and the vehicle will start
to move. Parking
169Driving and parking Z

Emergency braking
The vehicle can also be braked during an emer-
gency by using the electric parking brake.
X While driving, press handle :of the electric
parking brake (Y page 169).
The vehicle is braked as long as you keep
handle :of the electric parking brake
depressed. The longer electric parking brake
handle :is depressed, the greater the brak-
ing force.
During braking:
R a warning tone sounds
R the Release parking brake
Release parking brake display mes-
sage appears
R red indicator lamp !on the instrument
cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked up for longer than
six weeks, it may suffer from lack of use.
X Contact a qualified specialist workshop and
seek advice.
i You can obtain information on trickle charg-
ers from a qualified specialist workshop.
Hybrid vehicles: observe the notes on the high-
voltage battery in the separate Owner's Manual. Driving tips
General driving tips
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident. Do not switch off the ignition while driving.
Drive sensibly – save fuel Observe the following tips to save fuel:
X The tyres should always be inflated to the rec-
ommended tyre pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the Ser-
vice Booklet or by the service interval display.
Fuel consumption also increases when driving in
cold weather, in stop-start traffic, on short jour- neys and in hilly terrain. ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists you in achieving the most economical driving style
for the selected settings and prevailing condi-
tions. Consumption can be significantly influ-
enced by your driving style. :
Acceleration
; Coasting
= Constant
? Additional range achieved
Range ?is shown under Bonus Bonusfr. fr.start
start and
represents the additional range achieved since
the beginning of the journey as a result of an
adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve fuel Reserve fuel display message is
shown instead of range ?on the multifunction 170
Driving tipsDriving and parking

Switching on
X Briefly pull the cruise control lever towards
you ?, up :or down A.
DISTRONIC PLUS is activated.
X Release the accelerator pedal.
The vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
If you do not fully release the accelerator
pedal, the DISTRONIC DISTRONIC PLUS
PLUSsuspended
suspended mes-
sage appears on the multifunction display.
The set distance to a slower-moving vehicle in front will then not be maintained. The positionof the accelerator pedal will determine the
speed.
You can also activate DISTRONIC PLUS when
stationary. The lowest speed that can be set is
30 km/h.
X Briefly pull the cruise control lever towards
you ?, up :or down A.
DISTRONIC PLUS is activated.
To activate at the current speed/last
stored speed G
WARNING
If you call up a stored speed and this is dif-
ferent from the current speed, the vehicle
accelerates or brakes. If you do not know
what the stored speed is, the vehicle may
accelerate or brake unexpectedly. There is a
risk of an accident.
Take the traffic conditions into account
before calling up the stored speed. If you do
not know what the stored speed is, store the
desired speed again.
X Briefly pull the cruise control lever towards
you ?.
X Release the accelerator pedal.
DISTRONIC PLUS is activated. The first time it
is activated, the current speed is stored. Oth-
erwise, it sets the vehicle cruise speed to the
previously stored value. Driving with DISTRONIC PLUS Pulling away and driving
X To pull away with DISTRONIC PLUS:
remove your foot from the brake pedal.
X Briefly pull the cruise control lever towards
you ?.
or X Accelerate briefly.
The vehicle pulls away and adapts its speed to
that of the vehicle in front. If no vehicle is
detected in front, the vehicle accelerates to
the set speed.
The vehicle can also pull away when it is facing
an unidentified obstacle or is driving on a differ-
ent line from another vehicle. The vehicle then
brakes automatically.
If DISTRONIC PLUS does not detect a vehicle in
front, the system operates like cruise control.
If DISTRONIC PLUS detects that the vehicle in
front has slowed down, it brakes the vehicle. In
this way, the specified minimum distance you
have selected is maintained.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it accelerates the vehicle to the set speed.
Selecting the drive program DISTRONIC PLUS supports a sporty driving style
when you have selected the Sor S+ drive pro-
gram (Y page 157). Acceleration behind the
vehicle in front or to the set speed is then notice- ably more dynamic. If you have selected the Cor
E drive program, the vehicle accelerates more
gently. This setting is recommended in stop-
start traffic.
Changing lanes
If you change to the overtaking lane, DISTRONIC
PLUS supports you in the following situations:
R You are driving at a speed greater than
70 km/h
R you switch on the respective turn signal
R DISTRONIC PLUS does not detect a danger of
collision
If these conditions are met, your vehicle accel-
erates. Acceleration will be interrupted if chang- ing lanes takes too long or if the distance
between your vehicle and the vehicle in front
becomes too small. 180
Driving systemsDriving and parking

Vehicles with COMAND Online multimedia
system: when you change lanes, DISTRONIC
PLUS monitors the right lane in the case of left-
side traffic or the left lane in the case of right-
side traffic.
Vehicles with Audio 20 multimedia system:
when you change lanes, DISTRONIC PLUS mon- itors the left lane on left-hand-drive vehicles or
the right lane on right-hand-drive vehicles.
Road and traffic conditions The following function is available only in vehi-
cles with the Driving Assistance Plus package.
The function is not operational in all countries.
DISTRONIC PLUS uses additional information
from your navigation system so that it can adapt to certain traffic situations.
This is the case if, while you are following a vehi-
cle, DISTRONIC PLUS is active and you:
R approach or drive around a roundabout
R approach a T-junction
R turn off at a motorway exit
R approach a tollgate
Even if the vehicle in front leaves the detection
range, DISTRONIC PLUS temporarily maintains
the current driving speed and does not acceler-
ate. This is based on the current map data in the navigation system.
Afterwards, the vehicle accelerates back to the
speed you set.
The system takes into account the fact that
overtaking on the right is not permitted on
motorways or high-speed major roads at speeds
of more than 80 km/h. The driving speed is
adjusted to the speed of the queue of vehicles in
the adjacent lane to the left.
Prevention of overtaking on the right applies to
countries where traffic drives on the right. In
countries where traffic drives on the left, over-
taking on the left is prevented accordingly. Stopping G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
Further information on deactivating DISTRONIC PLUS (Y page 183).
If DISTRONIC PLUS detects that the vehicle in
front has stopped, it will cause your vehicle to
brake to a standstill.
Once your vehicle is stationary, it remains sta-
tionary and you do not need to depress the
brake.
After a short period, the vehicle is secured by
the electric parking brake, thus relieving the
service brake.
Depending on the specified minimum distance,
your vehicle will come to a standstill at a suffi-
cient distance behind the vehicle in front. The
specified minimum distance is set using the
control on the cruise control lever.
When DISTRONIC PLUS is activated, the trans-
mission is shifted automatically to position Pin
the following situations:
R the driver's seat belt is not fastened and the
driver's door is open
R The engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function Driving systems
181Driving and parking Z