Display messages
Possible causes/consequences and
M
MSolutions ? The bonnet is open. A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Secure the vehicle against rolling (Y page 167).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a mal-
function or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open. A warning tone also sounds.
X Close all doors. _
Rear Rear
left
leftseat
seatback‐
back‐
rest not locked
rest not locked or
Rear right seat
Rear right seat
backrest not locked backrest not locked Vehicle with through-loading feature in the rear bench seat:
The left- or right-hand backrest at the rear is not engaged.
X Push the backrest back until it engages. _
Rear centre back‐ Rear centre back‐
rest not locked rest not locked Vehicle with through-loading feature in the rear compartment:
The centre rear seat backrest is not engaged.
X Push the backrest back until it engages. j
Check Check
trailer
trailer hitch
hitch
lock
lock The trailer tow hitch is not operational.
A warning tone also sounds.
G WARNING
If the ball coupling is not in the locked position, the trailer may come
loose. There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling (Y page 167).
X Uncouple the trailer and secure it against rolling away.
X Initiate a new swivelling procedure (Y page 220).
X When the display message disappears, re-couple the trailer.
If the multifunction display still shows the display message: X Do not re-couple the trailer.
X Check the ground clearance and drive on without the trailer.
X Consult a qualified specialist workshop immediately. Display
messages
277On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Telephone
Telephone
No
Noservice
service Your vehicle is outside the mobile phone network provider's trans-
mitter/receiver range.
X Wait until the mobile phone operational readiness symbol appears
on the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 329).Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change Change
key
keybatteries
batteries The key battery is discharged.
X Replace the batteries (Y page 85).Â
Key not detected Key not detected
(white display message) The key is currently undetected.
X Change the location of the key in the vehicle.
If the key still cannot be detected:
X Insert the key into the ignition lock and turn it to the desired posi-
tion. Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle cen-
trally or start the engine.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Secure the vehicle against rolling (Y page 167).
X Locate the key.
X Press aon the steering wheel to confirm the display message. Display
messages
279On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Because there is interference from a strong source of radio waves, the
key is not detected whilst the engine is running.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Secure the vehicle against rolling (Y page 167).
X Insert the key into the ignition lock and bring into key mode. Â
Remove Remove
starting
starting but‐
but‐
ton,
ton, then
theninsert
insert key
key The key is continually undetected.
The key detection function has a temporary malfunction or is faulty. A
warning tone also sounds.
X Insert the key into the ignition lock and turn it to the desired posi-
tion.
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
General notes
Some systems carry out a self-diagnosis when the ignition is switched on. In the process, several
warning and indicator lamps may temporarily light up or flash. This is not an indication of any
problem. These warning and indicator lamps only indicate a malfunction if they light up or flash after
the engine is started or during a journey. Safety
Seat belts Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ü
N
Only for certain countries: the red seat belt warning lamp lights up for 6 seconds
after the engine starts.
The seat belt warning lamp reminds the driver and front passenger to fasten their
seat belts.
X Fasten your seat belt (Y page 45).ü
N
Only for certain countries: the red seat belt warning lamp lights up after the
engine starts. In addition, a warning tone sounds for up to 6 seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 45).
The warning tone ceases. 280
Wa
rning and indi cator lamps in the instrument clusterOn-board computer and displays
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions !
N
The yellow ABS warning lamp lights up while the engine is running.
The ABS (Anti-lock Braking System) is malfunctioning.
An additional warning tone indicates that EBD (electronic brake force distribution) is malfunctioning.
Other driving and driving safety systems may also be malfunctioning.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
Increased risk of skidding and/or accident!
X Observe the additional display messages on the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such
as the navigation system or the automatic transmission, will be unavailable. J÷
!
N
The red brake system warning lamp and the yellow ESP ®
and ABS warning lamps
are on while the engine is running.
ABS and ESP ®
are malfunctioning.
Other driving and driving safety systems may also be malfunctioning.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
Increased risk of skidding and/or accident!
X Observe the additional display messages on the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
283On-board computer and displays Z
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
M Solutions ?
N
The red coolant warning lamp comes on while the engine is running.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator may be blocked or the electric engine radiator fan may be malfunctioning.
The coolant is too hot and the engine is no longer being cooled sufficiently.
X Observe the additional display messages on the multifunction display.
X Stop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine.
X Secure the vehicle against rolling away (Y page 167).
X Leave the vehicle and keep a safe distance from the vehicle until the engine has
cooled down.
X Check the coolant level and top up the coolant, making sure to observe the
warning notes (Y page 329).
X If you have to top up the coolant frequently, have the engine cooling system
checked.
X Make sure that the air supply to the engine radiator is not blocked, e.g. by frozen
slush.
X Do not start the engine again until the coolant temperature is below 120 †. The
engine may otherwise be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in mountainous terrain
and stop-start traffic. ?
N
The red coolant warning lamp comes on while the engine is running. A warning
tone also sounds.
The coolant temperature has exceeded 120 †. The airflow to the engine radiator
may be blocked or the coolant level may be too low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Never drive with an overheated engine. Driving when your engine is overheated
can cause any fluids that may have leaked into the engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious burns, which can
occur just by opening the bonnet.
There is a risk of injury.
X Observe the additional display messages on the multifunction display.
X Stop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine.
X Secure the vehicle against rolling away (Y page 167).
X Leave the vehicle and keep a safe distance from the vehicle until the engine has
cooled down.
X Check the coolant level and top up the coolant, making sure to observe the
warning notes (Y page 329).
X If you have to top up the coolant frequently, have the engine cooling system
checked. 288
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions X
Make sure that the air supply to the engine radiator is not blocked, e.g. by frozen
slush.
X If the coolant temperature is below 120 †, you can continue driving to the
nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in mountainous terrain
and stop-start traffic. Driving systems
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ·
N
The red distance warning lamp lights up while the vehicle is in motion.
The distance to the vehicle in front is too small for the speed selected.
X Increase the distance. ·
N
The red distance warning lamp lights up while the vehicle is in motion. A warning
tone also sounds.
You are approaching a vehicle, a pedestrian or a stationary obstacle in your line of travel at too high a speed.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to brake or take
evasive action.
Further information on PRE ‑SAFE®
Brake (Y page 77).
Further information on the distance warning function of COLLISION PREVENTION ASSIST PLUS (Y page 70). Warning and indicator lamps in the instrument cluster
289On-board computer and displays Z
Operating the touchpad
:
Touch-sensitive surface
; Favourites button
= Calls up audio and telephone menu (quick
access)
? Returns to the previous display
You can navigate in menus and lists via touch-
sensitive surface :by using a single finger
swiping gesture.
X To select the menu item: swipe up, down, to
the left or right.
X Press the touchpad.
X To move the digital map: swipe in all direc-
tions.
Use a two-finger swiping gesture , e.g. to use
these functions:
X To show or hide the audio menu: swipe up
or down with two fingers.
X To increase or reduce the vehicle settings
and sound settings: turn two fingers clock-
wise or anti-clockwise.
X To zoom in and out of the map: move two
fingers together or apart.
Character input with handwriting rec-
ognition Entering characters
X Use one finger to write characters on the sur-
face.
The character is entered in the input line. If
the character that you have entered can be
interpreted in different ways, the suggested
characters are displayed.
X If character suggestions are shown, turn and
press the controller.
X Resume character input on the touchpad. Handwriting recognition
:
Active input line
; Enters a space
= Character input on the touchpad
? Deletes characters (example: COMAND
Online)
X To display the menu: press the touchpad. :
Exits the menu
; Returns to handwriting recognition
= Uses the phone book or text templates
(COMAND Online)
? Selects the input line or to change the posi-
tion of the cursor
A Switches the language
B Finishes character entry
X To select the input line: selectp.
X Swipe up or down.
X To move the cursor within the input line:
select p.
X Swipe to the left or right.
X To delete characters: swipe to the left if an
input line is selected.
X To confirm the entry: press the touchpad.294
Operating systemMultimedia system
Front stowage compartments
Glove compartment
X
To open: pull handle :and open glove com-
partment flap ;.
X To close: fold glove compartment flap ;
upwards until it engages.
Objects in A4 format or an iPad ®
, for example,
can be stored in the glove compartment. For
vehicles with a perfume atomiser (Y page 135),
the stowage area in the glove compartment is
restricted. The glove compartment can only be locked and
unlocked using the emergency key element
(Y page 84).
X To lock: insert the emergency key element
into the lock and turn it 90° clockwise to
position 2.
X To unlock: insert the emergency key element
into the lock and turn it 90° anti-clockwise to
position 1. Spectacles compartment
X
To open: press marking :.
The spectacles compartment opens down-
wards.
Make sure that the spectacles compartment is
always closed while the vehicle is in motion.
Stowage compartment in the front centre
console Stowage compartment (example)
X Briefly press trim element ;in the direction
of the arrow.
Cover :swings upwards. 306
Stowage areasStowing and featu
res