2016 MERCEDES-BENZ GLC COUPE brake

Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions X
Make sure that the air supply to the engine radiator is not blocked, e.g. by frozen
slush.
X If the coolant temperature is below 120 †, you can continue driving to the
nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in mountainous terrain
and stop-start traffic. Driving systems
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ·
N
The red distance warning lamp lights up while the vehicle is in motion.
The distance to the vehicle in front is too small for the speed selected.
X Increase the distance. ·
N
The red distance warning lamp lights up while the vehicle is in motion. A warning
tone also sounds.
You are approaching a vehicle, a pedestrian or a stationary obstacle in your line of travel at too high a speed.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to brake or take
evasive action.
Further information on PRE ‑SAFE®
Brake (Y page 77).
Further information on the distance warning function of COLLISION PREVENTION ASSIST PLUS (Y page 70). Warning and indicator lamps in the instrument cluster
289On-board computer and displays Z

Special service requirements
The prescribed service interval is based on nor-
mal operation of the vehicle. Service work will
need to be performed more often if the vehicle is
operated under arduous conditions or increased loads, for example:
R Regular city driving with frequent intermedi-
ate stops
R If the vehicle is primarily used to travel short
distances
R For frequent use in mountainous terrain or on
poor road surfaces
R If the engine is often left idling for long periods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for example, changed more frequently. The tyres must be
checked more frequently if the vehicle is oper-
ated under increased loads. Further informationcan be obtained at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre.
Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any Mercedes-Benz
Service Centre. Care
General notes
! For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake discs and pads dry. The vehicle can then be
parked up for a long period of time. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
Regular care of your vehicle is a condition for
retaining quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! When DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes automat- ically in certain situations.
To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
R when towing away
R in a car wash
! Make sure:
R the side windows and sliding sunroof are
closed completely.
R the blower is switched off
R the windscreen wiper switch is at position
0
R the 360° camera or the reversing camera is
switched off.
The vehicle could otherwise be damaged. Care
331Maintenance and care Z

!
If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
! Make sure that the automatic transmission
is in neutral position Nwhen washing your
vehicle in a tow-through car wash. The vehicle may otherwise be damaged.
R Operating with the key:
Do not remove the key from the ignition
lock. Do not open the driver's door when
the engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
R Operating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral position N:
Operating with the key and Start/Stop button:
X Make sure that the ignition is switched on.
X Make sure that the vehicle is stationary.
X Depress the brake pedal and keep it
depressed.
Operating with the Start/Stop button only: X Engage parking position P.
X Release the brake pedal.
X Remove the Start/Stop button from the igni-
tion lock (Y page 144).
X Insert the key into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
Operating with the key and Start/Stop button:
X Engage neutral N.
X Release the brake pedal. X
Release the electric parking brake, if neces-
sary.
X Switch off the ignition and leave the key in the
ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, wash off excess dirt
before cleaning the vehicle in an automatic car
wash.
After using an automatic car wash, wipe off the
wax from the windscreen and the windscreen
wiper blades. This will prevent smears and
reduce wiping noises caused by residue on the
windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet.
X Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- 332
CareMaintenance and care

aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least 30 cm
between the vehicle and the high-pressure
cleaner nozzle. Information about the correct
distance is available from the equipment
manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R plug connectors
R lamps
R seals
R trim elements
R ventilation slots
Damage to seals or electrical components
can lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 70 cm between the parts of the vehicle covered with the film
and the nozzle of the high pressure cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the high-pressure cleaner nozzle
around whilst cleaning.
! If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork. Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
X Remove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover and
rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse off
the treated areas afterwards.
X Remove coolant, brake fluid, tree resins, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Care and treatment of matt paintwork !
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R vigorous rubbing with unsuitable materials
R frequent use of car washes
R washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matt paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear, matt finish. This will help you to avoid damage to the paintwork due to incorrect treatment.
These notes also apply to light-alloy wheels with
a clear matt finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo from the range of approved Mercedes-Benz care
products. Care
333Maintenance and care Z

Cleaning vehicle parts
Cleaning the wheels G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake
discs and pads dry. The vehicle can then be
parked up for a long period of time.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or wiper blades.
! Do not use dry cloths, abrasive cleaning
agents, solvents or solvent-based cleaning
agents to clean the inside of the windows/
windscreen. Do not touch the inside of the
windows/windscreen with hard items such
as an ice scraper or a ring. Otherwise, the
windows/windscreen could be damaged.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals and
pollen may under certain circumstances pre- vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components.
X Clean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved by Mercedes-
Benz.
Cleaning the wiper blades G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen orwiper blades.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
X Fold the wiper arms away from the wind-
screen (Y page 124).
X Clean the wiper blades carefully using a damp
cloth.
X Fold the windscreen wipers back again before
switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
exterior lighting.
X Clean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths. 334
CareMaintenance and care

Cleaning the mirror turn signal
!
Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
X Clean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the side running board !
Do not clean the aluminium inserts of the
side running board with alkaline or acidic
cleaners, such as wheel cleaner. Do not use
acidic wheel cleaners to remove brake dust.
The aluminium inserts could otherwise be
damaged.
Cleaning the sensors !
If you clean the sensors with a high-pressure
cleaner, make sure that you keep a distance
of at least 30 cm between the vehicle and the
high-pressure cleaner nozzle. Information
about the correct distance is available from
the equipment manufacturer. X
Clean sensors :of the driving systems with
water, car shampoo and a soft cloth. Cleaning the reversing camera and
360° camera !
Do not clean the camera lens and the area
around the reversing camera or 360° camera
with a high-pressure cleaner. X
Make sure that the vehicle is stationary.
X Turn the key to position 1or 2in the ignition
lock (Y page 144).
or X Press the Start/Stop button once or twice on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function (Y page 144).
X Open the camera cover for cleaning via the
multimedia system; see Digital Owner's Man-
ual.
X To clean the camera: use clean water and a
soft cloth to clean the camera lens :.
When you switch off the ignition, the camera
cover closes automatically.
Cleaning the exhaust tail pipes G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as sanitary
cleanser or wheel cleaner.
Impurities combined with the effects of road grit and corrosive environmental factors may cause Care
335Maintenance and care Z

R
It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are low, it is probably because the discharged battery has frozen. In this case, you may neither jump-
start the vehicle nor charge the battery. The service life of a battery that has been thawed may be
reduced. The starting characteristics may be impaired, especially at low temperatures. Have the
thawed battery checked at a qualified specialist workshop.
All vehicles:
! Vehicles with a petrol engine:
avoid repeated and lengthy starting attempts. Otherwise, the
non-combusted fuel may damage the catalytic converter.
Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jump leads.
Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device.
R Vehicles with a petrol engine: jump-start the vehicle only when the engine and exhaust system
are cold.
R All vehicles except vehicles with a lithium-ion battery: do not start the engine if the battery
is frozen. Let the battery thaw first.
R Jump-starting may be performed only using batteries with a nominal voltage of 12 V.
R Use only jump leads that have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R The jump leads are not damaged.
R Non-insulated parts of the terminal clamps do not come into contact with other metal parts while
the jump leads are connected to the battery.
R The jump leads cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Make sure that the ignition is switched off . All indicator lamps on the instrument cluster must be
off. When using the key, turn the key to position 0in the ignition lock and remove it (Y page 144).
X Switch off all electrical consumers, e.g. rear window heating, lighting etc.
X Open the bonnet. Jump-starting
349Breakdown assistance Z

Position number
Cidentifies the charged battery of the other vehicle or an equivalent jump-starting
device.
X Lift up panel B.
X Slide cover Aof positive terminal :in the direction of the arrow.
X Connect positive terminal :on your vehicle to positive terminal ;of second battery Cusing
the jump lead. Always begin with positive terminal :on your own vehicle.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal =of second battery Cto earth point ?of your vehicle using the
jump lead, connecting jump lead to second battery Cfirst.
X Start the engine.
X Before disconnecting the jump leads, let the engines run for several minutes.
X First, remove the jump leads from earth point ?and negative terminal =, then from positive
terminal :and positive terminal ;. Each time, begin at the contacts on your own vehicle.
X Close cover Aof positive terminal :after removing the jump leads.
X Fold panel Bshut.
X Have the battery checked at a qualified specialist workshop.
Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing away and tow-starting
Important safety notes
Hybrid vehicles: make sure that you read the
separate Owner's Manual. You could otherwise
fail to recognise dangers, e.g. due to high volt-
age. G
WARNING
Safety relevant functions are restricted or no
longer available if:
R the engine is not running
R the brake system or power steering is mal-
functioning
R there is a malfunction in the voltage supply
or the vehicle's electrical system 350
Towing away and tow-startingBreakdown assistance