2016 MERCEDES-BENZ GLC-Class restraint system malfunction

BrakesABS .................................................. 67
Adaptive Brake Assist ...................... 72
BAS .................................................. 68
BAS PLUS with Cross-Traffic
Assist ............................................... 68
Brake fluid (notes) ......................... 412
Display message ............................ 258
EBD .................................................. 75
Hill start assist ............................... 157
HOLD function ............................... 194
Important safety notes .................. 178
Maintenance .................................. 179
Parking brake ................................ 174
Riding tips ...................................... 178
Warning lamp ................................. 293
Breakdown
Where will I find...? ........................ 354
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 32
Buttons on the steering wheel ......... 239
C
California
Important notice for retail cus-
tomers and lessees .......................... 24
Calling up a malfunction
see Display messages
Care
360° camera ................................. 349
Car wash ........................................ 344
Carpets .......................................... 352
Display ........................................... 350
Exhaust pipe .................................. 349
Exterior lights ................................ 348
Gear or selector lever .................... 350
Interior ........................................... 350
Matte finish ................................... 346
Notes ............................................. 343
Paint .............................................. 346
Plastic trim .................................... 350
Power washer ................................ 345
Rear view camera .......................... 348
Roof lining ...................................... 352
Seat belt ........................................ 351 Seat cover ..................................... 351
Sensors ......................................... 348
Side running board ........................ 348
Steering wheel ............................... 350
Trim pieces .................................... 350
Washing by hand ........................... 345
Wheels ........................................... 347
Windows ........................................ 347
Wiper blades .................................. 347
Wooden trim .................................. 350
Cargo compartment
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 94
Cargo compartment cover
Important safety notes .................. 313
Notes/how to use ......................... 313
Cargo compartment enlarge-
ment ................................................... 309
Cargo compartment floor
Important safety notes .................. 316
Opening/closing ............................ 316
Stowage well (under) ..................... 316
Cargo net
Attaching ....................................... 314
Important safety information ......... 314
Cargo tie down rings ......................... 312
CD player (on-board computer) ........ 249
Center console
Lower section .................................. 38
Upper section .................................. 37
Central locking
Locking/unlocking (SmartKey) ........ 83
Changing bulbs
High-beam headlamps ................... 131
Low-beam headlamps .................... 131
Opening and closing the side trim
panels ............................................ 132
Reversing lamps ............................ 132
Turn si
gnals (front) ......................... 132
Changing the media source ............. 248
Child
Restraint system .............................. 62
Child seat
Forward-facing restraint system ...... 65
LATCH-type (ISOFIX) child seat
anchors ............................................ 63
On the front-passenger seat ............ 64
Rearward-facing restraint system .... 65
6Index

Introduction to the restraint sys-
tem .................................................. 42
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 43
Pets in the vehicle ........................... 66
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 59
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 59
Restraint system warning lamp ........ 43
Seat belt .......................................... 44
OCS
Conditions ....................................... 51
Faults ............................................... 56
Operation .........................................5 2
System self-test ............................... 54
Odometer ........................................... 244
Oil
see Engine oil
On-board computer
Assistance graphic menu ............... 251
Assistance menu ........................... 252
Display messages .......................... 257
Displaying a service message ........ 343
DISTRONIC PLUS ........................... 189
Factory settings ............................. 256
Head-up display ............................. 241
Important safety notes .................. 238
Instrument cluster menu ............... 255
Lights menu ................................... 255
Media menu ................................... 248
Menu overview .............................. 243
Message memory .......................... 257
Navigation menu ............................ 246
Operation ....................................... 239
Radio menu ................................... 248
Service menu ................................. 252
Settings menu ............................... 252
Standard display ............................ 244
Telephone menu ............................ 250
Trip menu ...................................... 244
Video DVD operation ..................... 249
Opening and closing the side trim
panels ................................................. 132 Operating safety
Declaration of conformity ................ 26
Important safety notes .................... 25
Operating system
see On-board computer
Operator's Manual
Overview .......................................... 23
Vehicle equipment ........................... 23
Outside temperature displ
ay
........... 239
Overhead control panel ...................... 39
Override feature
Rear side windows ........................... 66
P
Paddle shifterssee Steering wheel paddle shifters
Paint code number ............................ 408
Paintwork (cleaning instructions) ... 346
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Important safety notes .................. 101
Opening/closing ............................ 102
Problem (malfunction) ................... 106
Resetting ....................................... 104
Parking
Important safety notes .................. 172
Parking brake ................................ 174
Position of exterior mirror, front-
passenger side ............................... 120
Rear view camera .......................... 206
Switching off the engine ................ 173
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking brake
Display message ............................ 261
Electric parking brake .................... 174
Warning lamp ................................. 298
Parking lamps
Switching on/off ........................... 125
PARKTRONIC
Deactivating/activating ................. 200
14Index

W
Warning and indicator lampsABS ................................................ 294
Brakes ...........................................2 93
Check Engine ................................. 299
Coolant .......................................... 299
Distance warning ........................... 301
ESP
®.............................................. 296
ESP®OFF ....................................... 297
Fuel tank ........................................ 299
General notes ................................ 291
Overview .......................................... 34
Parking brake ................................ 298
PASSENGER AIR BAG ......................4 3
Reserv efuel .................................. .299
Restraint system ............................ 298
Seat belt ........................................ 292
Steering ......................................... 303
Tire pressure monitor .................... 302
Warranty .............................................. 23
Washer fluid
Display message ............................ 289
Wheel and tire combinations
Tires ............................................... 401
Wheel bolt tightening torque ........... 399
Wheel chock ...................................... 396
Wheels
Changing a wheel .......................... 395
Checking ........................................ 375
Cleaning ......................................... 347
General notes ................................ 399
Important safety notes .................. 374
Information on driving .................... 374
Interchanging/changing ................ 395
Mounting a new wheel ................... 398
Mounting a wheel .......................... 395
Removing a wheel .......................... 398
Snow chains .................................. 377
Storing ...........................................3 95
Tightening torque ........................... 399
Wheel size/tire size ....................... 399
Window curtain air bag
Display message ............................ 269
Operation ......................................... 51
Windows
see Side windows Windshield
Defrosting .............. ........................ 146
Wi

ndshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 341
Important safety notes .................. 413
Windshield wipers
Problem (malfunction) ................... 138
Rear window wiper ........................ 135
Replacing the wiper blades ............ 135
Switching on/off ........................... 134
Winter driving
Important safety notes .................. 376
Slippery road surfaces ................... 180
Snow chains .................................. 377
Winter operation
Radiator cover ............................... 339
Summer tires ................................. 376
Winter tires
M+S tires ....................................... 376
Wiper blades
Cleaning ......................................... 347
Important safety notes .................. 135
Replacing ....................................... 135
Replacing (rear window) ................ 137
Replacing (windshield) ................... 135
Wooden trim (cleaning instruc-
tions) .................................................. 350
Index21

This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded bythe EDR under normal driving conditions and
no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the
Crash Data Retrieval CDR tool that is used to
extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all lia-
bility arising from the extraction of this infor- mation by unauthorized Mercedes-Benz per-
sonnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local gov-
ernment; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with,
altering, modifying or removing the EDR com-
ponent may result in a malfunction of the
Restraint System Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-emp-
ted. This means that in the event of such con-
flict, the federal regulation governs. As of February 2013, 13 states have enacted laws
relating to EDRs.
Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/
opensource
Introduction29
Z

See "Children in the vehicle" for information
on infants and children traveling with you in
the vehicle restraint systems for infants and
children (
Ypage 60).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an air bag system to
accommodate a person with disabilities, con-
tact an authorized Mercedes-Benz Center for
details. USA only: for further information con-
tact our Customer Assistance Center at
1-800-FOR-MERCedes (1‑800‑ 367‑6372).
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and
at regular intervals while the engine is run-
ning. Therefore, malfunctions can be detec-
ted in good time.
The 6 restraint system warning lamp in
the instrument cluster lights up when the igni-
tion is switched on. It goes out no later than a
few seconds after the vehicle is started. The
components of the restraint system are in
operational readiness.
A malfunction has occurred if the 6
restraint system warning lamp:
Rdoes not light up after the ignition is
switched on
Rdoes not go out after a few seconds with
the engine running
Rlights up again while the engine is running
GWARNING
If restraint system is malfunctioning, restraint
system components may be triggered unin-
tentionally or might not be triggered at all in
the event of an accident with a high rate of
vehicle deceleration. This can affect the Emer- gency Tensioning Device or air bag, for exam-
ple. This poses an increased risk of injury or
even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
PASSENGER AIR BAG indicator lamp
PASSENGER AIR BAG ON indicator lamp :
and PASSENGER AIR BAG OFF indicator
lamp ;are part of the Occupant Classifica-
tion System (OCS).
The indicator lamps display the status of the
front-passenger front air bag.
RPASSENGER AIR BAG ON lights up: the
front-passenger front air bag is enabled. If,
in the event of an accident, all deployment
criteria are met, the front-passenger front
air bag is deployed.
RPASSENGER AIR BAG OFF lights up: the
front-passenger front air bag is deactiva-
ted. It will then not be deployed in the event of an accident.
Occupant safety43
Safety
Z

Make sure that the front-passenger front air
bag has been disabled. The PASSENGER AIR
BAG OFF indicator lamp must be lit.
If the PASSENGER AIR BAG OFF indicator
lamp remains off and/or the PASSENGER AIR
BAG ON indicator lamp lights up, do not install
a rearward-facing child restraint system on
the front-passenger seat. You can find more
information on OCS under "Problems with the
Occupant Classification System"
(
Ypage 56).
GWARNING
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat too close to the dashboard, in the event of an
accident, the child could:
Rcome into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
Rbe struck by the air bag if the PASSENGER
AIR BAG ON is lit up
This poses an increased risk of injury or even fatal injury.
Always move the front-passenger seat as far
back as possible and fully retract the seat
cushion length. Always make sure that the
shoulder belt strap is correctly routed from
the vehicle belt sash guide to the shoulder
belt guide on the child restraint system. The
shoulder belt strap must be routed forwards
and downwards from the vehicle belt sash
guide. If necessary, adjust the vehicle belt
sash guide and the front-passenger seat
accordingly. Always observe the child
restraint system manufacturer's installation
instructions.
If OCS determines that:
Rthe front-passenger seat is unoccupied, thePASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and remains lit. This indicates that the front-
passenger front air bag is deactivated.
Rthe front-passenger seat is occupied by a
child of up to twelve months old, in a stand-
ard child restraint system, the PASSENGER
AIR BAG OFF indicator lamp lights up after
the system self-test and remains lit. This
indicates that the front-passenger front air bag is deactivated.
But even in the case of a twelve-month-old
child, in a standard child restraint system,
the PASSENGER AIR BAG ON can light up
permanently after the system self-test. This
indicates that the front-passenger front airbag is activated. The result of the classifi-
cation is dependent on, among other fac-
tors, the child restraint system and the
child's stature. It is recommended that you
install the child restraint system on a suit-
able rear seat.
Rthe front-passenger seat is occupied by a
person of smaller stature (e.g. a teenager
or small adult), either the PASSENGER AIR
BAG ON or PASSENGER AIR BAG OFF indi-
cator lamp lights up and remains lit after
the system self-test depending on the
result of the classification.
-If the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger
seat as far back as possible. Alterna-
tively, a person of smaller stature can sit
on a rear seat.
-If the PASSENGER AIR BAG OFF indicator
lamp is lit, a person of smaller stature
should not use the front-passenger seat.
Rthe front-passenger seat is occupied by an
adult or a person of adult stature, the
PASSENGER AIR BAG ON indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front air bag is activated.
If children are traveling in the vehicle, be sure
to observe the notes on "Children in the vehi- cle" (
Ypage 60).
When OCS is malfunctioning, the red 6
restraint system warning lamp in the instru-
Occupant safety53
Safety
Z

ment cluster and the PASSENGER AIR BAG
OFF indicator lamp light up simultaneously.
The front-passenger front air bag is deactiva-
ted in this case and does not deploy during anaccident. Have the system checked by quali-
fied technicians as soon as possible. Consult
an authorized Mercedes-Benz Center. The
front-passenger seat should only be repaired
at an authorized Mercedes-Benz Center.
If the front-passenger seat, the seat cover or
the seat cushion is damaged, have the nec-
essary repair work carried out at an author-
ized Mercedes-Benz Center.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories
that have been approved by Mercedes-Benz.
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy. The Occupant Classification
System (OCS) categorizes the occupant in the
front-passenger seat. Depending on that
result, the front-passenger front air bag is
either enabled or deactivated.
System self-test
GDANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front air bag might be triggered
unintentionally or might not be triggered at all
in the event of an accident with high deceler-
ation. This poses an increased risk of injury or
even fatal injury.
In this case the front-passenger seat may not
be used. Do not install a child restraint system
on the front-passenger seat. Have the Occu-
pant Classification System (OCS) checked
and repaired immediately at a qualified spe-
cialist workshop.
GDANGER
If the PASSENGER AIR BAG OFF indicator
lamp remains lit after the system self-test, the
front-passenger front air bag is disabled. It will
not be deployed in the event of an accident. In
this case, the front-passenger front air bag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front-
passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or
even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
Rthe classification of the person in the front- passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
Rthe person is seated properly with a cor-
rectly fastened seatbelt
Rthe front-passenger seat has been moved
back as far back as possible
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the front-
passenger seat may not be used. Do not
install a child restraint system on the front-
passenger seat. Have the Occupant Classifi-
cation System (OCS) checked and repaired
immediately at a qualified specialist work-
shop.
GWARNING
Objects between the seat surface and the
child restraint system could affect OCS oper- ation. This could result in the front-passenger
air bag not functioning as intended during an
accident. This poses an increased risk of
injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the forward-
facing child restraint system must, as far as
possible, be resting on the backrest of the
front-passenger seat. Always comply with the
54Occupant safety
Safety

Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test" (Ypage 54).
ProblemPossible causes/consequences andMSolutions
The PASSENGER AIR
BAG OFF indicator
lamp lights up and
remains lit, even
though the front-
passenger seat is occu-
pied by an adult or a
person of a stature cor-
responding to that of an
adult.The classification of the person on the front-passenger seat is
incorrect.
XMake sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (
Ypage 51).
XIf the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
XHave OCS checked as soon as possible at an authorized
Mercedes-Benz Center.
The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or does not stay
on.
The front-passenger
seat is:
Runoccupied
Roccupied with the
weight of a child up
to twelve months old
in a child restraint
system
OCS is malfunctioning.
XMake sure there is nothing between the seat cushion and the
child seat.
XMake sure that the entire base of the child restraint system rests on the seat cushion of the front-passenger seat. The backrest of
the forward-facing child restraint system must lie as flat as pos-
sible against the backrest of the front-passenger seat. If nec-
essary, adjust the position of the front-passenger seat.
XMake sure that the seat cushion length is fully retracted.
XWhen installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight using the front-
passenger seat adjustment. This could result in the seat belt and
the child restraint system being pulled too tightly.
XCheck for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the
child restraint system. If necessary, adjust the head restraint
accordingly.
XMake sure that no objects are applying additional weight onto
the seat.
XIf the PASSENGER AIR BAG OFF indicator lamp remains off and/
or the PASSENGER AIR BAG ON indicator lamp lights up, do notinstall a child restraint system on the front-passenger seat. It is
recommended that you install the child restraint system on a
suitable rear seat.
XHave OCS checked as soon as possible at an authorized
Mercedes-Benz Center.
56Occupant safety
Safety