2016 MERCEDES-BENZ GLC-Class ESP

ANeutral
Do not shift the transmission toN
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to push it or tow it.
If ESP
®is deactivated or faulty:
shift the transmission to position N
if the vehicle is in danger of skid-
ding, e.g. on icy roads.
If you switch the engine off with the
transmission in position Ror D, the
automatic transmission shifts to N
automatically.
!Rolling in neutral Ncan damage
the drive train.
7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. This automatic gear shift-
ing behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto- matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Double-clutch function
When shifting down, the double-clutch func-
tion is active regardless of the currently selec-
ted drive program. The double-clutch function
reduces load change reactions and is condu-
cive to a sporty driving style. The sound gen-
erated by the double-clutch function depends
on the drive program selected.
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
XEase off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free
Rocking the vehicle free by shifting back and
forth between transmission positions Dand R
can help to free a vehicle that has become
stuck in mud or snow.
The vehicle's engine management restricts
switching between transmission positions D
and Rto speeds up to a maximum of 5 mph
(9 km/h).
To shift back and forth between transmission
positions Dand R, move the DIRECT SELECT
lever up and down past the point of resist-
ance.
Towing a trailer
XDrive in the middle of the engine speed
range on uphill gradients.
XManual shifting: depending on the uphill
or downhill gradient, shift into a gear
(
Ypage 167), in which the engine will run
the middle of the engine speed range.
This also applies if cruise control or
DISTRONIC PLUS is activated.
Automatic transmission165
Driving an d parking
Z

Drive programs
Drive program I(Individual)
In drive program Ith efollowing properties of
th edrive program can be selected:
Rth edrive (engin eand transmissio nman -
agement)
Rth esuspensio n
Rthesteerin g
Rtheavailabilit yof th eEC Ostart/sto pfunc-
tion
Rth eclimat econtrol:
iTo permanentl yselec tth egear sin drive
program Iusin gth esteerin gwhee lpaddle
shifters ,selec tth eM (manual) setting fo r
th edrive.
Drive program S+ (Spor tPlus)
Drive program S+is characterized by th efol-
lowing:
Rth evehicle exhibits particularly sport ydriv-
in g characteristics .
Rthevehicle pulling away in first gear .
Rtheautomatic transmissio nshiftin gup
later.
Rth efue lconsumption possibly bein ghigher
as aresult of th elater automatic transmis -
sio nshift points .
Rthesuspensio nexhibits particularly stiff
springin gand dampin gsetting s(vehicles
wit hAI R BODY CONTROL).
Rth eEC Ostart/sto pfunction is no tavaila-
ble.
Drive program S(Sport)
Drive program Sis characterized by th efol-
lowing:
Rth evehicle exhibits sport ydrivin gcharac -
teristics .
Rthevehicle pulling away in first gear .
Rtheautomatic transmissio nshiftin gup
later.
Rth efue lconsumption possibly bein ghigher
as aresult of th elater automatic transmis -
sio nshift points .
Rthesuspensio nexhibits stiff springin gand
dampin gsetting s(vehicles wit h
AI R BODY CONTROL).
Drive program C(Comfort)
Drive program Cis characterized by th efol-
lowing:
Rth evehicle deliver scomfortable, economi-
cal handlin gcharacteristics .
Rthevehicle pulling away more gentl yin
forwar dand revers egears, unless th e
accelerator peda lis depressed fully.
Rth evehicle havin gimproved drivin gstabil-
ity, fo rexample on slipper yroad surfaces.
Roptimal fue lconsumption resultin gfrom
th eautomatic transmissio nshiftin gup
sooner. The vehicle is driven in th elow
engin espeed range and th ewheels are les s
likely to spin.
Drive program E(Economy)
Drive program Eis characterized by th efol-
lowing:
Rth evehicle exhibits comfortable, economi-
cal handlin gcharacteristics .
Rthevehicle pulling away more gentl yin
forwar dand revers egears, unless th e
accelerator peda lis depressed fully.
Rth evehicle havin gimproved drivin gstabil-
ity, fo rexample on slipper yroad surfaces.
Roptimal fue lconsumption resultin gfrom
th eautomatic transmissio nshiftin gup
sooner. The vehicle is driven in th elow
engin espeed range and th ewheels are les s
likely to spin.
Rdurin gdeceleration ,th eengin eis discon-
nected from th edrive train .The vehicle
uses kineti cenerg yand consume sles sfue l
(overrun mode).
Rth eperformanc eof air-conditionin gsystem
and heatin gare reduced.
166Automatic transmission
Driving and parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
!Since ESP®engages automatically, the
ignition must be switched off (the Smart-
Key or Start/Stop button must be in posi-
tion 0or 1) if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
Refueling169
Driving and parking
Z

GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
Rthe front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
Rthe empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Ra laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position P.
XWith the SmartKey:turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
XWith the Start/Stop button: press the
Start/Stop button (
Ypage 153).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to Pautomati-
cally.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey:
XSwitch on the ignition.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the Smart-
Key in the ignition lock.
Parking173
Driving and parking
Z

is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet.
ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists
you in achieving the most economical driving
style for the selected settings and prevailing
conditions. Your driving style can significantly
influence the vehicle's consumption.
:Acceleration
;Coasting
=Constant
?Additional range achieved
Range ?is shown under Bonus fr. Start
and represents the additional range achieved since the beginning of the journey as a result
of an adapted driving style.
If the fuel level has dropped into the reserve
range, the
Reserve Fuel
display message is
shown instead of range ?in the multifunc-
tion display. The 8warning lamp in the
instrument cluster also lights up
(
Ypage 299).
The ECO display consists of three sections,
with an inner and outer area. The sections
correspond to the following three categories:
:Acceleration (evaluation of all
acceleration processes):
Rthe outer area fills up and the
inner area lights up green: mod-
erate acceleration, especially at
higher speeds
Rthe outer area empties and the
inner area is gray: sporty accel-
eration
;Coasting (evaluation of all decel-
eration processes):
Rthe outer area fills up and the
inner area lights up green: antic-
ipatory driving, keeping your dis-
tance and early release of the
accelerator. The vehicle can
coast without use of the brakes.
Rthe outer area empties and the
inner area is gray: frequent heavy
braking
=Constant (continuous evaluation
over the entire journey):
Rthe outer area fills up and the
inner area lights up green: con-
stant speed and avoidance of
unnecessary acceleration and
deceleration
Rthe outer area empties and the
inner area is gray: fluctuations in
speed
Driving tips177
Driving and parking
Z

If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up
the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
RIn order to prevent any salt build-up, apply
the brakes occasionally while paying atten-
tion to the traffic conditions.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up inthe instrument cluster and
Ryou hear a warning tone while the engine
is running
Observe additional warning messages in
the multifunction display. The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. Consult a qualified specialist work-
shop to arrange this.
!A function or performance test should
only be carried out on a 2-axle dynamom-
eter. If you wish to operate the vehicle on
such a dynamometer, please consult a
qualified specialist workshop in advance.
You could otherwise damage the drive train
or the brake system.
!The ESP®system operates automatically.
The engine and the ignition must therefore
be switched off (the SmartKey must be in
position 0or 1in the ignition lock or the
Start/Stop button must be in position 0or
1) if the electric parking brake is tested on
a brake dynamometer.
Braking triggered automatically by ESP
®
may cause severe damage to the brake
system.
All checks and maintenance work on the
brake system must be carried out at a quali-
fied specialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function-
ality of your brakes at regular intervals.
Information on BAS (Brake Assist) (
Ypage 68)
and BAS PLUS (Brake Assist PLUS)
(
Ypage 68).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake
disks and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been
approved by Mercedes-Benz or that are of
an equivalent standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Driving tips179
Driving and parking
Z

Always replace all brake disks and brake
pads/linings on an axle at the same time.
Always install new brake pads/linings when
replacing brake disks.
The vehicle is equipped with lightweight
brake disks to which the wheel assembly with
rim and threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-cable.
Shock-type loads when handling the brake
disks, such as when changing wheels, can
lead to a reduction in comfort when driving
with lightweight brake disks. Avoid shock-
type loads on the lightweight brake disks,
particularly on the brake plate.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
Ryou drive at low speeds.
Rthe tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed.
Ravoid ruts.
Ravoid sudden steering movements.
Rbrake carefully.
Driving on flooded roads
!Bear in mind that vehicles traveling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
Failure to observe these notes may result in
damage to the engine, electrical systems
and transmission.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
Rin the case of standing water, the water
level may be no higher than the lower edge of the vehicle body
Ryou should drive no faster than at a walking
pace
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a quali-
fied specialist workshop at the onset of win-
ter.
180Driving tips
Driving an d parking

Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruisecontrol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The
vehicle could skid if you fail to adapt your
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
For more information on driving with snow
chains, see (
Ypage 377).
For more information on driving with summer
tires, see (
Ypage 376).
Observe the notes in the "Wi
nter operation"
section (
Ypage 376).
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for
innovative driver assistance and safety sys-
tems which enhance comfort and support the driver in critical situations. With these intelli-
gent co-ordinated systems Mercedes-Benz
has set a milestone on the path towards
autonomous driving.
Mercedes-Benz Intelligent Drive embraces all
elements of active and passive safety in one
well thought out system – for the safety of the vehicle occupants and that of other road
users.
Further information on driving safety systems
(
Ypage 67).
Cruise Control
General notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order to avoid exceeding the set speed. Change into
a lower gear in good time on long and steep
downhill gradients. This is especially impor-
tant if the vehicle is laden. By doing so, you
will make use of the braking effect of the
engine. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
Important safety notes
If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account the road,
traffic and weather conditions. Cruise control
is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed,
for braking in good time and for staying in
your lane.
Do not use cruise control:
Rin road and traffic conditions which do not
allow you to maintain a constant speed, e.g.
in heavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel- erating could cause the drive wheels to lose
traction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,
heavy rain or snow
Driving system s181
Driving an d parking
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