Problems with the automatic transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at aqualified specialist workshop
immediately. The acceleration ability
is deteriorating.
The transmission no lon-
ger shifts gear. The transmission is in emergenc
ymode.
It is possible to shift to secondgear and reverse gear only.
X Stop.
X Shift the transmission to position P.
X Turn the key to position gin the ignition lock.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts to secondgear; ifRis
selected, the transmission shifts to reverse gear.
X Have the transmission checked at aqualified specialist workshop
immediately. Aw
arning tone sounds. Yo
uh ave:
R switched off the engine
R opene dthe driver's door
R not shifted the selector lever to position P
X Shif tthe selector lever to position P.Refuelling
Important safety notes
G
WARNING
Fue lish ighly flammable.Ify ou handlefuel
incorrectly ,there is arisk of fire and explo-
sion.
You must avoi dfire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable,t he auxiliary heating before
refuelling. G
WARNING
Fuel sare poisonous and hazardous to health.
There is adange rofinjury.
Do not swallowf uel or let it come into contact
with skin, eyesorc lothing. Do not inhal efuel
vapours. Keep fuel sout of the reach of chil-
dren. If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected area sofskin
with water and soap immediately.
R If you get fuel in youre yes,rinse them thor-
oughlyw ith clean water immediately.S eek
immediate medica lattention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is arisk of
fire and explosion.
Always touch the vehicl ebody before opening
the fuel filler flap or touching the fuel pump 108
RefuellingDrivinga
nd parking
AdBlue
®
Genera lnotes To function properly, BlueTE
Cexhaust gas after-
treatment must be operated with the reducing
agent AdBlue ®
.
When the supply of AdBlue ®
is almost used up,
the Refill AdBlue See Owner's Manual Refill AdBlue See Owner's Manual
message is shown in the multifunction display .A
warning tonea lso sounds.
If the Refill AdBlue No start in Xkm
Refill AdBlue No start in Xkm
message is shown in the multifunction display,
you can still drive the vehicle over the distance
shown. If AdBlue ®
is not topped up, you will
subsequently be unable to startt he engine.
When you see the warning message, it is rec-
ommended that you fill the AdBlue ®
reservoir
with 10 litres of AdBlue ®
.T his ensures that the
AdBlue ®
supply will last until the next regular
service due date.
Further information about BlueTEC exhaust gas
aftertreatmen tand about AdBlue ®
can
be obtained from any Mercedes-Benz Service
Centre.
i You can also have the AdBlue ®
tank refilled
at aq ualified specialist workshop.
If the outside temperature is lower than Ò11 †,
it may be difficult to top up. If AdBlue ®
is frozen
and there is an active warning indicator, topping up may not be possible. Park the vehicle in a
warm place, e.g. in agarage, until AdBlue ®
has
become liquid again. Topping up is then possible
again. Alternatively, have the AdBlue ®
tank refil-
led at aqualified specialist workshop.
Before driving your vehicle outside Europe, have the AdBlue ®
supply checked at aqualified spe-
cialist workshop.
Further information about BlueTEC exhaust gas
aftertreatmen tand about AdBlue ®
can
be obtained from any Mercedes-Benz Service
Centre.
Important safety notes AdBlue
®
is aw ater-soluble fluid for the exhaust
ga sa ftertreatment of diese lengines. It is:
R non-toxic
R colourless and odourless
R non-flammable If you open the AdBlue
®
tank ,small amounts of
ammonia vapourm ay be released.
Ammonia vapours have apungent odoura nd are
particularly irritating to the skin, mucous mem-
branes and eyes.Y ou may experience aburning
sensation in youre yes,nose and throat. You
may also experience coughing and watery eyes.
Do not inhalea ny ammonia vapours that may be
released. Fill the AdBlue ®
tank only in well-ven-
tilated areas.
Do not swallow AdBlue ®
or let it come into con-
tact with skin, eyes or clothing. Keep AdBlue ®
awayf rom children.
If you or others come into contact with AdBlue ®
,
observe the following:
R immediately rinse AdBlue ®
off yours kin with
soap and water.
R if AdBlue ®
comes into contact with youre yes,
immediately rinse them thoroughl ywith clean
water. Seek medica lattention immediately.
R if AdBlue ®
is swallowed, immediately rinse
yourm outh out thoroughly. Drink plenty of
water. Seek medica lattention immediately.
R change immediately out of clothing that has
come into contact with AdBlue ®
.
! Only use AdBlue ®
in accordance with
ISO 22241. Do not mix any additives with
AdBlue ®
,a nd do not dilute AdBlue ®
with
water. This may destroy the BlueTEC exhaust
gas aftertreatment system.
! In order to fill the AdBlue ®
tank, the vehicle
must be parked on alevel surface. The
AdBlue ®
tank can only be filledasi ntended
with the vehicle parked on alevel surface.
Fluctuations in capacity willt hus be avoided.
Filling avehicle standing on an uneven sur-
face is not permitted. There is adanger of
overfilling, which can cause damage to Blue-
TEC exhaust gas aftertreatment components.
! Surfaces which have come into contact with
AdBlue ®
whiler efilling shouldber insed
immediately with water, or remove AdBlue ®
with amoist cloth and cold water. If AdBlue ®
has already crystallised, use asponge and
cold water to clean the area.A dBlue®
residue
crystallises after acertain amount of time and
soils the affected surfaces.
! AdBlue ®
is not afuel additive and must not
be addedtot he fuel tank. If AdBlue ®
is added Refuelling
111Driving and parking Z
Observe the following notes:
R stop the vehicle before you drive off-road and,
if necessary, shift the transfer case to the
LOW RANGE off-road driving position
(Y page 124)
R engage the differential locks if necessary
(Y page 126)
i ABS,4
ETS, ESP ®
and BAS are deactivated
while the differential locks are engaged. This
allowst he front wheels to lock briefly, so that
they can dig into aloose surface. However,
please note that locked wheels skid and can
no longer steer.
R Make sure that items of luggage and loads are
stowed safely and are well secured
(Y page 203).
R To avoid damaging the vehicle, make sure
there is always sufficient ground clearance.
R Alwaysk eep the engine running and in gear
when driving on adownhill gradient.
R Alwaysk eep the engine running and in gear
when driving on aslope.
R Drive slowly and evenly, if necessary at walk-
ing pace.
R Ensure that the wheels are in contact with the
ground at all times.
R Drive with extreme care on unknown off-road
routes where visibility is poor. For safety rea- sons, get out of the vehicle first and survey
the off-road route.
R Check the depth of water before fording rivers
and streams.
R Watch out for obstacles.
R Alwaysk eep the doors, the rear door, the side
windows and the sliding sunroof closed while
the vehicle is in motion.
R Do not deviate from marked routes.
R Match your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower your speed should be.
R Do not jump with the vehicle. This will inter-
rupt the vehicle's propulsion.
R Avoid high engine speeds. Drive at appropri-
ate engine speeds.
R Alwaysc heck the vehicle for damage after off-
road driving.
Do not use the HOLD function when driving off- road, on steep uphillord ownhill gradients or on
slippery or loose surfaces. The HOLD function
cannot hold the vehicle on such surfaces. You can obtain further information aboutr
etro-
fittin gspecial all-terrain tyres from aqualified
specialis tworkshop.
Checklist before off-roa ddriving X
Engine oil level: check the engine oil and top
it up if necessary.
When driving on steep gradients, the oil level must be sufficiently high to ensure acorrect
oil supply in th evehicle.
X Hav ethe AdBlue ®
level checked at aqualified
specialist workshop (Y page 111).
X Tyre-change tool kit: check that thejackis
working and mak esure that th ewheel
wrench, arobus ttow cable and afolding
spade are in th evehicle.
X Wheels and tyres: check thetyret read
dept hand tyr epressure.
X Chec kfor damage and remove any foreign
objects, e.g .small stones, fro mthewheels/
tyres.
X Replace any missing valv ecaps.
X Replace dented or damage dwheels .Also
check th espare wheel.
X Wheels: dented or ben twheels can lead to a
loss of tyr epressure and damage to th etyre
bead. Before driving off-road, check the
wheels and replac ethemifn ecessary.
Checklist after off-roa ddriving !
If you detect damage to the vehicl
eafter
driving off-road, have the vehicle checked
immediately at aqualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allowsy ou to detect damage promptly and
reduce the risk of an accident to yourselfa nd
other road users.
X Shift the transfer case to the on-road position
HIGH RANGE (Ypage 124).
X Disengage the differential locks
(Y page 127).
X Cleant he headlamps and rear lights and
check for damage.
X Cleant he front and rear licence plates.
X Cleant he wheels and tyres with awater jet
and remove any foreign objects. 120
Drivingt
ipsDriving and parking
The ASSYST service interval display inform
syou
of the next service due date.
If as ervice due date has been exceeded, you
also hear awarning tone.
The multifunction display shows aservice mes-
sage for afew seconds, e.g.:
Service Ain999,999 km
Service Ain999,999 km
Service Ain..d ays
Service Ain..d ays
Service Adue
Service Adue
Service Aoverdue by 999,999 km
Service Aoverdue by 999,999 km
Service Aoverdue by .. days
Service Aoverdue by .. days
Maintaining the time-dependent service sched-
ule:
X Call up and noted own the service due date
before disconnectin gthe battery.
or X After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display.
The symbol and the letter indicate which type of service is due:
¯ Minor service A
A
± Major service B B
The ASSYST service interval display does not
take into account any periods of time during
which the battery is connected.
Hiding service messages X
To hide the service message, press the %
back button on the multifunction steering
wheel (Y page 132).
Displaying service messages Use the buttons on the multifunction steering
wheel.
X Switch the ignition on.
X Press =or; to select the standard
display menu on the steering wheel
(Y page 133).
X Press 9or: to select the ASSYST ser-
vice interval display.
The ¯ or± service symbol and the ser-
vice due date are displayed. Special service requirements The prescribed service interval is based on nor-
mal operation of the vehicle. Servic ework will
need to be performed more often if the vehicle is operated under arduous conditions or increased
loads, for example:
R regular city driving with frequent intermediate
stops
R if the vehicle is primarily used to travel short
distances
R for frequent operation in mountainous terrain
or on poor road surfaces
R if the engine is often left idling for long periods
In these or similar operating conditions, have,
for example, the air filter, engine oil and oil filter changed more frequently. The tyres must be
checked more frequently if the vehicle is oper-
ated under increased loads. Further information can be obtained at aqualified specialist work-
shop, e.g. aMercedes-Benz Servic eCentre. Fuel/water separator
! If you continue driving without having the
fuel/wate rseparato rserviced, this could
caus edamag etotheengine. An yresulting
damag eisnotcovered by th ewarranty. H
Environmenta
lnote
Dispose of servic eproduct sinane nviron-
mentally-responsible manner.
If th efuel/water separator needs servicing:
R the ! Clean
Clean the thefuel
fuel filter
filter message
is shown in th emultifunction display
R aw arning tone sounds
X Consult aqualifie dspecialist workshop. Care
General notes
! For cleaning your vehicle, do not use any of
the following:
R dry ,rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub. 216
CareMaintenanc
eand care
Brazil
Este equipamento opera em caráte
rsecundário,
isto é, não tem direito àproteçã ocontra inter-
ferênci aprejudicial ,mesmo de estaçõe sdo
mesmo tipo, enão pode causa rinterferência a
sistemas operando em caráte rprimário. Changin
gawheel Flat tyre
You can fin dinformation on what to do in the
event of aflat tyr eunder "Breakdown assis-
tance" (Y page 224). Interchanging th
ewheels G
WARNING
Interchangin gthe front and rear wheels may
severely impair the driving characteristics if
the wheels or tyres have different dimensions. The whee lbrakes or suspension components
may alsobed amaged. There is arisk of acci-
dent.
Interchange front and rear wheels only if the
wheels and tyres are of the same dimensions.
! On vehicles fitted with
atyre pressure mon-
itor, electronic components are located in the wheel.
Tyre-fitting tools should not be appliedint he
area of the valve ,asthis coul ddamage the
electronic components.
Only have tyres changed at aqualified spe-
cialist workshop.
Interchanging front and rear wheels of differing
dimensions can render the genera loperating
permi tinvalid.
Always pay attention to the instructions and
safety notes under "Changing awheel"
(Y page2 43). The wear patterns on the front and rear tyres
diffe
rdepending on the operating conditions.
Interchange the wheels before aclear wear pat-
tern has formed on the tyres. Frontt yres typi-
cally wear more on the shoulders, while rear
tyres wear more in the centre.
On vehicles that have front and rear wheels of
the same size, you can interchange the wheels
every 5,000 to 10,00 0kmd epending on the
degree of tyre wear. Ensure that the direction of
rotation is maintained.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time awheel is
interchanged. Check the tyre pressure and reac-
tivate the tyre pressure monitor if necessary
(Y page 241). Direction of rotation
Tyres with aspecifie ddirection of rotation have
additional benefits, e.g. if there is ariskofa qua-
planing. You will only gain these benefit sifthe
correc tdirection of rotation is observed.
An arrow on th esidewall of th etyrei nd icates its
correc tdirection of rotation.
You may fit th espar ewhee lagainst th edirection
of rotation .Observ ethe time restriction on use
as well as th espeed limitation specifie donthe
spar ewheel. Storin
gwheels
Storet yres that are not being used in acool, dry
and preferably dark place. Protect the tyres
against oil, grease, petrol and diesel. Fitting
awheel
Preparing th evehicle G
WARNING
If yo uremove the spar ewhee lfrom the spare
whee lbracket, the weight distributio nofthe
vehicl echanges .Ifyou have already raised
the vehicle, the jack coul dtip over. There is a
risk of injury.
Remove the spar ewhee lfrom the spar ewheel
bracket before raising the vehicle. Changing
awheel
243Wheels an dtyres Z
vapours. Keep fuel
sout of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected area sofskin
with water and soap immediately.
R If you get fuel in youre yes, rinse them thor-
oughly with clea nwater immediately. Seek
immediate medical attention.
R If fuel is swallowed,s eek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately.
Tank capacity Model Total capa-
city G3
50dPROFESSIONAL Approx.
96.0 l Model Of which
reserve fuel G3
50dPROFESSIONAL Approx.
14.0 l Diesel
Fuel grade
G
WARNING
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel.W hen the engine is running,
components in the exhaust system may over-
heatu nnoticed. There is arisk of fire.
Never refue lwith petrol. Never add petrol to
diesel fuel.
! When refuelling, only use diesel fuel that
conforms to the European standard EN 590 or is of equivalent quality .Fuel that does not
conform to EN 590 can leadtoi ncreased wear
as wellasd amage to the engine and exhaust
system. !
Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and do
not use any special additives. Otherwise,
engine damage may occur.
! Vehiclesw
ith diesel particle filters: in
countries outside the EU, only use low sulphur
Euro diesel with asulphurc ontent of under
50 ppm. Otherwise, the emission control sys- tem could be damaged.
You will usually find information aboutt he fuel
quality on the pump. If you cannot find the label
on the petrol pump, ask the filling station staff.
Information on refuelling (Y page 109).
Low outside temperatures In winter months, diesel fuel with an improved
cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc-
tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifica-
tions outlined in EN 590. At unusually low out-
side temperatures, it is possible that the flow
characteristics of the diesel fuel could be insuf- ficient. Accordingly, diesel fuel from warmer
areas may not be suitablef or operation in colder
climatic conditions.
i Further information on country-specific fuel
properties and fuel types with low-tempera-
ture resistance can be obtained from oil com- panies, e.g. at filling stations. AdBlue
®
Important safety notes Comply with the important safety notes for ser-
vice produc tswhen handlin gAdBlue ®
(Y page 250). Service products and capacities
251Technical data Z
AdBlue
®
is aw ater-soluble fluid for the exhaust
ga sa ftertreatment of diese lengines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If yo uopent he AdBlue ®
tank, small amounts of
ammoni avapour mayber eleased.
Ammonia vapour shaveap ungent odou rand are
particularly irritating to the skin, mucou smem-
branes and eyes. Yo umayexperience aburning
sensation in your eyes, nose and throat. You
ma yalsoe xperience coughing and watery eyes.
Do not inhal eany ammoni avapours thatmaybe
released .Fillt he AdBlue ®
tank onl yinwell-ven-
tilate dareas.
Lo wo utside temperatures AdBlue
®
freeze satat emperature of approx-
imatel y-11 †. The vehicl eisdelivere dfrom the
factory equipped with an AdBlue ®
preheating
system .Winter operatio ncan thu sbeguaran-
tee devenatt emperature sbelow -11 †.
Additives !
Onl
yuse AdBlue ®
in accordance with ISO
22241. Do not use additives with AdBlue ®
and do not dilute AdBlue ®
with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
Purity !
Impurities in AdBlue ®
(e.g. due to other ser-
vice products, cleaning agents or dust) lead
to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC ®
exhaust gas
aftertreatments ystem
Assuring the purity of AdBlue ®
is particularly
important with regard to avoiding malfunctions
in the BlueTEC exhaust gas aftertreatments ys-
tem.
If AdBlue ®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, do not use this fluid to
refill the tank. The purity of the fluid can no lon-
ger be guaranteed. Fillin
gcapacities Model Tota
lcapacity G3
50dPROFES-
SIONAL 15.0 l
Engine oil
General notes When handling engin
eoil, observe the important
safety notes on service products (Y page 250).
The quality of the engine oil is decisive for the
function and service life of an engine. After
extensive tests, Mercedes-Benz approves
engine oils that correspond to the curren ttech-
nical standard.
Therefore, only Mercedes-Benz-approved
engine oils may be used in Mercedes-Benz
engines.
Further information on tested and approved
engine oils can be obtained from any Mercedes-
Benz Servic eCentre. Mercedes-Benz recom-
mends that you have the oil change carried out
at aq ualified specialist workshop. Mercedes-
Benz approval is indicated on the oil container
by the inscription „MB-Freigabe“ or „MB
Approval“ and the corresponding designation,
e.g. MB-Freigabeor MB Approval 229.51.
You can call up an overview of approved engine oils on the Internet at
http://bevo.mercedes-benz.com by entering
the designation ,e.g. 229.5.
The table shows which engine oils have been
approved for your vehicle. Model MB-Freigabe or
MB Approval
G3
50dPROFESSIONAL 229.51, 229.52252
Service products and capacitiesTechnical data
i
If the engine oils listed on the table are not
available, you may top up with the following
engine oils until the next oil change:
R MB-Freigabe or MB-Approval 229.3, 229.5
or ACEA C3
It may be used only once and the topping-up
quantity must not exceed 1.0 l.
Fillin gcapaciti es Th
ef ollowing values refer to an oil change,
including the oil filter. Model Replacement
amount G3
50dPROFESSIONAL 12.5 l
Ad
diti ves !
Do not use any additives wit
hthe engine oil.
This could damage the engine. Brake fluid
G
WARNING
The brake fluid continuously absorbs mois-
ture from the air. This results in the boiling
point of the brake fluid lowering. If the boiling
point of the brake fluid is too low, vapour
pockets may form when the brakes are sub-
jected to aheavy load. This would impair brak-
ing efficiency. There is arisk of an accident.
Have the brake flui drenewe datthe prescri-
bed intervals.
Comply with the important safety notes for ser- vice products when handling brake fluid
(Y page2 50).
Only use brake flui dapproved by Mercedes-
Benz according to MB-Freigabe or MB-Approval
331.0.
Information about approved brake flui dcan be
obtained at any qualified specialist worksho por
on the Internet at
http://bevo.mercedes-benz.com.
i Have the brake flui
dregularl yreplaced at a
qualified specialist worksho pinaccordance
with the replacement interval sand the
replacement confirmed in the service report. Coolant
Im portant safety notes G
WARNING
If antifreeze come sinto contact with hot com-
ponents in the engine compartment, it may
ignite. There is arisk of fire and injury.
Let the engine cool downb efore you top up
the antifreeze .Make sure that antifreeze is
not spilled next to the filler neck. Thoroughly
clea nthe antifreeze from components before
starting the engine.
! Only add coolant that has been premixed
with the desired antifreeze protection. You
coul dotherwise damage the engine.
Further information on coolants can be found in the Mercedes-Benz Specifications for Ser-
vice Products, MB Specifications for Service
Products 310.1, e.g. on the Internet at
http://bevo.mercedes-benz.com .Orcontact
aq ualified specialist workshop.
! Always use
asuitable coolant mixture, even
in countries where high temperatures prevail.
Otherwise, the engine cooling system is not
sufficiently protected from corrosio nand
overheating.
i Have the coolant regularl
yreplaced at a
qualified specialist worksho pand the replace-
ment confirmed in the service report.
Comply with the important safety notes for ser- vice products when handling coolant
(Y page2 50).
The coolant is amixture of water and anti-
freeze/anti-corrosion additive. It is responsible
for the following:
R anti-corrosion protection
R antifreeze protection
R raising the boiling point
If antifreeze/corrosio ninhibitor is present in the
correct concentration, the boiling point of the
coolant willbea round 130 †. Service products and capacities
253Technical data Z