2016 MERCEDES-BENZ G-Class service

Display messagesPossible causes/consequences andMSolutions
6
RearLef tMalfunc‐tio nServic eRequiredorRea rRight MalfunctionServic eRequired
The rear left-han dor right-hand restrain tsystem has malfunctioned.
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop .
6
RearCenterMalfunc‐tionServic eRequired
The rear center restrain tsystem has malfunctioned. The 6warning
lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop .
6
LeftSid eCurtai nAirbag MalfunctionServiceRequiredorRigh tSideCurtai nAirbagMalfunctionServiceRequired
There is amalfunction in th eleft-han dor right-hand window curtai nair
bag. The 6warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The lef tor right window curtai nair bag may either be triggered unin-
tentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop .
188Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
D
Power Steering Mal‐function. See Oper‐ator's Manual
The powersteering is malfunctioning .
A warning tone also sounds.
GWARNIN G
You will need to use mor eforce to steer .
There is aris kof an accident.
XChec kwhether you are able to apply th eextr aforce required.
XIf you ar eabl eto steer safely: carefully drive on to aqualified
specialist workshop .
XIf you areunable to steer safely: do notdrive on .Contac tth e
neares tqualified specialist workshop .
TelephoneNoServiceYour vehicl eis outside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th eminimum .
XAddwasher flui d (Ypage 239).
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
KeyDoesNotBelongto Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrec tSmartKey.
Â
Tak eYou rKey fro mIgnition
The SmartKey is in th eignition lock.
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Warning and indicat orlamps in the
instrume nt cluster
Overview ofwarning and indicat or
lamps
L Low-beam headlamp s (Ypage 84)
#
! Turn signal
(
Ypage 88) K
High-beam headlamp s (
Ypage 88)
R Rear fog lamp (
Ypage 86)
ü Seat belts (
Ypage 204)
$
(USA) Brake
s (
Ypage 205)
J
(Can -
ada) Brake
s(yellow) (
Ypage 205)
202Warning and indicator lamps in the instrument cluster
On-board computer and displays

GWARNING
Any device that you connect must have a suit-
able plug and meet U.S. standards. Never pull at a cable to disconnect a plug from a 115 V
AC power socket. Never use a damaged con-
nection cable. The 115 V AC power socket
must never be connected to another 115 V AC power source. Do not use a converter with an
earthed plug for the 115 V AC power socket.
This could cause serious injury to you and/or
other people.
GWARNING
If the 115 V AC power socket is damaged or
pulled out of the trim, do not use or touch the
115 VAC power socket. The use of a 115 VAC
power socket that has been damaged or
pulled out of the trim could cause serious
injury to you or others.
115 V power socket :provides an AC voltage
of 115 Vso that small electronic devices can be
connected. These devices, such as games con-
soles, chargers and laptops, should not con-
sume more than a maximum of 150 W alto-
gether.
Requirements for operation of these devices:
Rthe 12 V sockets in the rear compartment and
the cargo compartment are operational
(
Ypage 223).
Rthe plug of the electronic device is plugged
into 115 V power socket :.
Rthe on-board power supply is within a permis-
sible voltage range.
Rthe electronic device's maximum power out-
put does not exceed 150 W.
XOpen flap =.
XSwitch on the ignition.
XInsert the plug of the electronic device into
115 V power socket :.
Indicator lamp ;lights up.
If indicator lamp ;does not light up, please
read the section on malfunctions.
XTo turn off: disconnect the plug from 115 V
power socket :.
Ensure that you do not pull on the cord.
XClose flap =.
Possible causes of malfunctions:
Rthe on-board power supply is not within a per-
missible voltage range.
Rthe temperature of the DC/AC converter is
temporarily too high.
Rsome small electronic devices have a con-
stant nominal power of less than 150 W, but a
very high switch-on current. In that case,
there is a possibility that these devices will
not function properly as 115 V socket :is
not able to provide a high enough current.
XIf indicator lamp ;still does not light up,
contact a qualified specialist workshop.
mbrace
Important safety notes
!You must have a license agreement to acti-
vate the mbrace service. Ensure that your
system is activated and ready for use, and
press the EMB Info call button to register.
If one of these steps is not carried out, it may not be possible to activate the system.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
RUSA: Response Center at
1-888-990-9007
RCanada: Customer Service at
1-888-923-8367
USA only : shortly after successfully registering
with the mbrace service a user ID and password
will be sent to you by post. You can use this
password to log onto the mbrace area under
"Owners Online" at http://www.mbusa.com.
224Features
Stowage and features

The mbrace system is available if:
Rit has been activated and is operational. Acti-vation requires an available mobile phone net-
work, a valid SIM card and a subscription to a
security service.
Rthe battery is sufficiently charged.
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center.
iDetermining the location of the vehicle on a
map is only possible if there is sufficient GPS
reception and the vehicle position can be for-
warded to the Customer Center.
The mbrace system
To adjust the volume during an mbrace call, pro-
ceed as follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the COMAND volume control.
The mbrace system provides three different
services:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
USA only: you can find more information and a
description of all available features under "Own-
ers Online" at http://www.mbusa.com.
System self-test
GWARNING
A malfunction in the system has been detec-
ted if one of the following conditions occurs:
Rthe indicator lamp in the SOS button does
not light up during the system self-diagno-
sis.
Rthe indicator lamp in the ºRoadside
Assistance button does not light up during
the system self-diagnosis.
Rthe indicator lamp in the Einformation
button does not light up during the system
self-diagnosis.
Rthe indicator lamp in the SOS button, º
Roadside Assistance button or Einfor-
mation button continues to be lit red after
the system self-diagnosis.
RtheTeleAidinoperativeorTeleAid
not activatedmessage appears on the
multifunction display after the system self-
diagnosis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
RUSA: Response Center at
1-888-990-9007
RCanada: Customer Service at
1-888-923-8367
After you have switched on the ignition, the sys- tem carries out a self-diagnosis.
Emergency call
Important safety notes
GWARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center estab-
lished, then the mbrace system could not ini- tiate an emergency call (e.g. the relevant cel-
lular phone network is not available).
The message Call Failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
!You must have a license agreement to acti-
vate the mbrace service. Ensure that your
system is activated and ready for use, and
press the EMB Info call button to register.
If one of these steps is not carried out, it may
not be possible to activate the system.
Features225
Stowage and features
Z

If you have questions about the activation,
contact one of the following telephone hot-
lines:
RUSA:Response Center at
1-888-990-9007
RCanada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered.
iAn automatically dialed mbrace emergency
call cannot be canceled.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears on the multifunction display.
COMAND is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergency is
provided, for example:
Rcurrent location of the vehicle (as determined by the GPS system)
Rvehicle model
Rvehicle color
Rvehicle identification number
A short time after the emergency call is initiated,
a voice connection is automatically established
between the Response Center and the vehicle
occupants. If the vehicle occupants are able to
respond, the Response Center will attempt to
obtain more detailed information on the emer-
gency.
iIf there is no response from the vehicle
occupants, an ambulance is immediately sent
to the vehicle.
Making an emergency call
GWARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehi-
cle in a dangerous road location), please do
not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an auto-
matic SOS signal and cannot make voice con- tact with the vehicle occupants.
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress SOS button ;briefly.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for the voice connection with the
Response Center.
XAfter the emergency call, close cover :.
Roadside Assistance button
XOpen the stowage compartment under the
armrest (Ypage 216).
XPress Roadside Assistance button:for
more than two seconds.
A call to a Mercedes-Benz Roadside Assis-
tance Representative is initiated. Indicator
lamp ;in Roadside Assistance button :
flashes while the call is active. The Connect‐
ing Callmessage appears in the multifunc-
tion display and COMAND is muted.
226Features
Stowage and features

If a connection can be made, theCall Con‐nectedmessage appears in the multifunction
display.
If a mobile phone network is available and there
is sufficient GPS reception, the mbrace system
transmits data to the Response Center, for
example:
Rcurrent location of the vehicle
Rvehicle identification number
Rvehicle model
Rvehicle color
iThe COMAND display shows that an mbrace
call is active. You can change to the naviga-
tion menu by pressing the NAVI button on
COMAND during the call. Voice output is not
available.
A voice connection is established between the
Mercedes-Benz Roadside Assistance Represen- tative and the vehicle occupants.
The Mercedes-Benz Roadside Assistance Rep-
resentative either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may be
charged for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
XDescribe the type of assistance needed.
iIf the indicator lamp in Roadside Assistance
button :is flashing continuously and no
voice connection with the Response center
has been established, then the mbrace sys-
tem has not been able to initiate a Roadside
Assistance call (e.g. the relevant mobile
phone network is not available). The Call
Failedmessage appears in the multifunction
display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND button to
end a phone call.
iSign and drive services1: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a faulty tire
with the vehicle's own spare wheel.
MB Info call button
XOpen the stowage compartment under the
armrest (Ypage 216).
XPress Roadside Assistance button :for
more than two seconds.
A call to a Mercedes-Benz Roadside Assis-
tance Representative is initiated. Indicator
lamp ;in Roadside Assistance button :
flashes while the call is active. The Connect‐
ing Callmessage appears in the multifunc-
tion display and COMAND is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network is available and there
is sufficient GPS reception, the mbrace system
transmits data to the Response Center, for
example:
Rcurrent location of the vehicle
Rvehicle identification number
Rvehicle model
Rvehicle color
iThe COMAND display shows that an mbrace
call is active. You can change to the naviga-
tion menu by pressing the NAVI button on
COMAND during the call. Voice output is not
available.
A voice connection between the Response Cen- ter and the vehicle occupants is established.
You can obtain information on how to operate
your vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center, and
on further products and services offered by
Mercedes-Benz USA.
1USA only.
Features227
Stowage and features
Z

You can find further information on the mbrace
system athttp://www.mbusa.com2Log in
under "Owners Online".
iIf the indicator lamp in MB Info call but-
ton :is flashing continuously and no voice
connection with the Response center has
been established, then the mbrace system
has not been able to initiate an MB Info call
(e.g. the relevant mobile phone network is not
available). The Call Failed
message
appears in the multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND button to
end a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency call
can only be terminated by the Response Center.
All other calls can be ended by pressing the
~ button on the multifunction steering wheel
or the corresponding COMAND button for end-
ing a telephone call.
iWhen an mbrace call is initiated, COMAND
is muted. The mobile phone is no longer con-
nected to COMAND.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location.
Downloading destinations in COMAND
Destination Download gives you access to a
database with over ten million points of interest
(POIs) which can be downloaded onto the navi-
gation system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest (POIs) or
important destinations in the surrounding area. You are prompted to confirm route guidance to
the address entered.
iFor information on the components and
operating principles of COMAND, (see the
separate operating instructions).
XSelect Yesusing the =or; buttons on
COMAND.
XConfirm using the 9button on COMAND.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
iIf you select No, the address can be stored in
the address book.
iThe Destination Download function is avail-
able if the corresponding mobile phone net-
work is available and data transfer is possible.
Search & Send
"Search & Send" is a destination entry service.
For more information on "Search & Send", see
the separate operating instructions.
Vehicle remote opening
If you have unintentionally locked your vehicle
(e.g. the SmartKey is inside the vehicle) and a
replacement key is not available:
XContact the following service hotlines:
RUSA: Response Center at
1-888-990-9007
RCanada: Customer Service at
1-888-923-8367
You will be asked for your password.
XReturn to your vehicle at the time arranged
with the Response Center.
XPress the release button on the door handle of
the rear door for at least 20 seconds until the
indicator lamp in the SOS button (
Ypage 225)
flashes.
The Connecting Call
message appears on
the multifunction display.
Alternatively, the vehicle can be opened via the
Internet in the "Owner's Online" section using
your identification number and password
3.
2USA only.3USA only.
228Features
Stowage and features

iVehicle remote opening is only possible if
the corresponding mobile phone network is
accessible.
The SOS button flashes and the Connecting
Callmessage appears in the multifunction
display to confirm that the command for vehi-
cle remote unlocking has been received.
If the lock cylinder on the rear door is pressed
for longer than 20 seconds before receiving
authorization for remote unlocking from the
Response center, you must wait 15 minutes
before you can press the lock cylinder on the
rear door again.
Vehicle remote closing
The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer Assis-
tance Center.
The vehicle can be remotely locked within four
days of the ignition being turned off.
XContact the following service hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
RCanada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and you
switch on the ignition, the Tele Aid Doors
LockedRemotelymessage appears in the mul-
tifunction display.
USA only: alternatively, the vehicle can be
locked via:
Rthe Internet, under the "Owners Online" sec-
tion
Rthe telephone application (e.g. iPhone®,
Blackberry)
To do this, you will need your identification num-
ber and password.
iThe vehicle remote closing feature is avail-
able when the relevant mobile phone network is available and data connection is possible.
Stolen vehicle recovery service
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.
XForward this number to the Response Center
together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the local
law enforcement authority if the vehicle is
located. However, only the law enforcement
agency is informed of the location of the vehi-
cle.
iIf the anti-theft alarm system is active for
longer than 30 seconds, mbrace is automati-
cally connected with the Customer Assis-
tance center.
Vehicle Health Check
With the vehicle remote malfunction diagnosis
(Vehicle Health Check), the Customer Assis-
tance center can provide improved support for
problems with your vehicle. During an existing
call, vehicle data is transferred to the Customer
Assistance center. The customer service repre-
sentative can use the received data to decide
what kind of assistance is required. You are
then, for example, guided to the nearest
Mercedes-Benz Service center or a recovery
vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance center.
You will see the Roadside Assistance Con‐
nectedmessage in the COMAND display. If the
vehicle remote malfunction diagnosis is able to
be started, the Request for vehicle diag‐
nosis received. Start vehicle diagno‐sis?message appears in the display.
XPressYesto confirm the message.
XIf theVehicleDiagnosis:Pleasestartignitionmessage appears: turn the Smart-
Key to position 2in the ignition lock.
XIf the Please follow the instructionsreceivedbyphoneandmoveyourvehi‐cle into a safe positionmessage
appears: follow the instructions of the cus-
tomer service representative.
The message in the display disappears.
Features229
Stowage and features
Z