There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in positionDor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
XVehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XShift to neutral N.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D
XIf the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
XIf the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Status symbol drive program
;Transmission position
=Gear
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. For this pur-
pose, we recommend selecting transmission
position Dand drive program E(drive program C
in Mercedes-AMG vehicles) or S.
Automatic transmission157
Driving and parking
Z
Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation (Ypage 233).
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
!Since ESP®engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0or 1)
if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
164Refueling
Driving and parking
Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The on-board electronics now have status0. This is the same as the
SmartKey having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 81).
XPLUG-IN HYBRID Vehicles: depressurize the fuel tank
(Ypage 165).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 83).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
Charging the high-voltage battery
(PLUG-IN HYBRID vehicles)
Important safety notes
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
GWARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
GDANGER
If you use incorrectly installed mains sockets or adapters, extension cables or similar to
connect the charging cable to a mains socket,
168Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking
this could lead to fires or an electric shock.
There is a risk of fatal injury.
To avoid hazardous situations, observe the
following:
ROnly connect the charging cable to mains
sockets that:
-are installed correctly and
-have been approved by an electrical spe-
cialist.
RFor safety reasons, only use the charging
cables supplied with the vehicle, or charg-
ing cables which have been approved for
use with this vehicle.
RNever use a damaged charging cable.
RDonot use:
-Extension cables
-Cable drums
-Multiple sockets
RDo not use a socket adapter to connect the
charging cable to the mains socket. The
only exception is if the adapter has been
tested and approved by the manufacturer
for charging the high-voltage battery in an
electric vehicle.
RAlways observe the safety notes in the
socket adapter's operating instructions.
GDANGER
Connecting the charging cable to the wallbox via an incorrectly installed wallbox or adapter,
extension cable or similar could cause a fire or
an electric shock. There is a risk of fatal injury.
To avoid hazardous situations, observe the
following:
ROnly connect the charging cable to a wall-
box that:
-is installed correctly and
-has been approved by an electrical spe-
cialist.
RFor safety reasons, only use charging
cables that have been tested and approved
by the manufacturer for charging the high-
voltage battery in an electric vehicle.
RNever use damaged charging cables.
RDo not extend the charging cable.
RDo not use an adapter.
RAlways observe the safety notes in the wall-
box's operating instructions.
The vehicle's high voltage electrical system is
under high voltage.
RDo not tamper with the high-voltage compo-
nents or the orange cables of the high-voltage
electrical system.
RDo not touch high-voltage components or the
orange cables of the high-voltage electrical
system when a vehicle has been involved in a
crash.
RNever touch damaged components or the
damaged orange cables of the high-voltage
electrical system.
RDo not remove the covers of the high-voltage
electrical system components that are
marked with a warning sticker.
General notes
Method of operation
The vehicle is equipped with a high-voltage bat-
tery for driving. The high-voltage battery stores
the energy needed to operate the electric motor
and releases it again.
The electric motor uses energy that has been
stored in the high-voltage battery when pulling
away, accelerating and during the journey.
In overrun mode, kinetic energy is converted by
means of energy recuperation into electrical
energy and stored in the high-voltage battery.
Information on overrun mode (
Ypage 232).
The high-voltage battery can be charged as fol-
lows:
Rthrough energy recuperation while the vehicle
is in motion
Rthrough the combustion engine while driving
in CHARGE operating mode (Ypage 226)
Rwith the relevant charging cable at an electri-
cal outlet while the vehicle is stationary
Rwith the relevant charging cable at a wallbox
while the vehicle is stationary
Rwith the relevant charging cable at a charging station while the vehicle is stationary
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)169
Driving an d parking
Z
The high-voltage battery can be charged in a
nominal voltage range from 100 V to 240 V.
You can view the condition of charge of the high-
voltage battery in the multifunction display. Youcan find information in "PLUG-IN HYBRID oper-
ation", section "Menus and submenus" under
"Energy flow display" (
Ypage 227).
High and low outside temperatures
Low outside temperatures
At very low outside temperatures the maximum
power output of the high-voltage battery may be
reduced. The high-voltage battery is then no
longer able to provide the normal electrical
power output.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max-
imum power output of the high-voltage battery
is reduced by the vehicle.
Energy consumption and electrical
range
The maximum electrical range is generally
reduced by:
Rhigh and low outside temperatures
Roperating the climate control system
Rswitching on consumers
The battery's physical characteristics are such
that leaving the vehicle parked for long periods
at low outdoor temperatures without charging it
can lead to:
Ra reduction in battery performance
Rlonger charge times
Notes on battery care
Avoid storing or transporting the vehicle at
excessively high or low temperatures over a long
period.
If you park the vehicle and leave it stationary for
long periods:
Rcheck the condition of charge of the high-
voltage battery more often
Rconnect the vehicle to a power supply
This prevents self-discharge and damage to the high-voltage battery.
Terms of use
Please note the information on exceptions and
limitations in warranty documentation and in
the Maintenance Booklet.
Handling the charging cable and charg-
ing cable controls
Do not leave the charging cable controls
(Ypage 171) hanging loose from an electrical
outlet. Otherwise, this could result in a poor
contact with the electrical outlet and malfunc-
tions when charging the vehicle.
To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following:
RNever lift or carry the controls by the charging
cable connector or the mains plug.
RTo transport the charging cable, the coiled
part can be:
-wrapped around the controls or
-secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector
Pay attention to the "Important safety notes"
(Ypage 168).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and charging cable connec-
tor will only heat up within the permissible lim-
iting values, provided that:
Rthe power supply and the charging cable are
not damaged
Rthe instructions for handling the charging
cable and controls on the charging cable are
observed
If the charging cable or plug get too hot, have the
mains power supply checked.
Protection device against overvoltage
!Overvoltage in the mains supply may dam-
age the vehicle. For this reason, the vehicle is
equipped with a protection device against
overvoltage in the mains supply. This device
may be triggered during severe thunder-
storms, for example, and may lead to the buil-
ding's fuse being tripped and an interruption
in the power supply. These functions protect
the vehicle. After the building fuse is switched
170Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking
on again, the charging process resumes auto-
matically. Following an interruption in the
power supply or tripping of the building's fuse,
it may take up to 10 minutes for charging to
resume automatically.
Switch on the building protection system again
after it has been triggered. Otherwise, the
charging process cannot be continued.
General information about the charging
procedure
Pay attention to the "Important safety notes"
(Ypage 168).
The vehicle socket is located in the rear bumper
on the right below the tail lamp.
The charge socket flap and the vehicle are cen-
trally locked or unlocked simultaneously.
Charging the high-voltage battery via
the electrical outlet
Charging cable for electrical outlets
Important safety notes
!Only use the charging cable to charge the
high-voltage battery. Do not use the charging
cable for other purposes. It may otherwise be
damaged.
A charging cable for connection to the electrical outlet is included with the vehicle. Only use the
charging cable included with the vehicle or
charging cables that have been approved for the
vehicle.
iIf you use the supplied 12 A charging cable
to charge a high-voltage battery:
Rthe charge time increases considerably
Relectrical consumption increases consider-
ably
Where possible, charge the high-voltage bat-
tery at a charging station (
Ypage 174). Only
then can certified electrical energy consump-
tion levels be reached.
iThe charging process can vary depending on
the power supply. Therefore, always observe
the local information.
Information about charging from a wallbox
(
Ypage 173). Information on charging at a charging station
(
Ypage 174).
Stowing the charging cable
The charging cable can be stowed in the bag
supplied in the trunk/cargo compartment of the
vehicle and held in place with the Velcro fas-
tener.
Controls on the charging cable
:Alternating current status indicator
;Control/protection system indicator
=Charge current indicator
?Charge current setting button
When displays :and ;on the charging cable
light up, this means the following:
Display :
Lights up
greenThe external power supply
connection is working prop-
erly. The high-voltage battery
can be charged.
Flashes redA malfunction has been
detected in the external
power supply. The high-volt-
age battery is recharged as
soon as the electricity signal
registers normal values.
Lights up redThere is a malfunction. The
charging cable must be
removed from the mains
socket and then reinserted.
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)171
Driving and parking
Z
Display;
Lightsup
greenThere are no malfunctions.
The high-voltage battery can
be charged.
Light sup redAn impermissible curren tis
bein gsupplied to th econtrol
unit. The high-voltage battery
canno tbe charged.
iFo rinformation on problem srelating to th e
charging process, see (Ypage 175).
Setting themaximum charg ecurren t
GWARNIN G
If th echarg ecurren tdraw via amain ssocke t
is to ohigh during th echarging process, th e
external electrical system may overheat.
There is aris kof fire.
Befor ebeginning th echarging process, chec k
th emaximum permissibl echarg ecurren t
locally. Consult aqualified exper tto do so
wher enecessary.
If necessary, adjust your vehicle's settings.
!An excessive charg ecurren tcan blow afus e
or lead to overheating of th eexternal powe r
supply. Chec kwhether th eexternal powe r
supply is compatible wit hth eset charg ecur -
rent. If necessary, lower th eset charg ecur -
ren tor use another powe rsocket.
You can set alimi tfor th evalue sof th echarg e
curren tused in charging th ehigh-voltage bat -
tery. This act sas amean sof preventing th e
powe rsupply from overloading. You can set this
limi tby usin gth econtrol son th echarging cable
or in th eon-boar dcomputer' smenu. Only set
th emaximum charg ecurren tin th eon-boar d
computer men uif there are no charg ecurren t
setting son th echarging cable.
The default standard value in th evehicl ecorre-
spond sto th emaximum charg ecurren tvalue .
The default standard value on th
echa
rging cable
is th eminimum charg ecurren tsetting .This cor-
responds to th eminimum available charg ecur -
ren tfrom th epowe rsupply. The value on th e
charging cable can be increased and is descri-
bed in th efollowin gsection .
iThe value of th emaximum setting and th e
adjustmen tvalue may var ydepending on th e
country.
Befor echarging th ehigh-voltage battery, chec k
th emaximum permissibl echarg ecurren tfor th e
relevan tpowe rsocket.
XTo adjust th esetting: press butto n?
repeatedly until th edesire dsetting is selec-
te din display =.
RTwo LEDs are flashing: minimum setting
RAllLEDs are flashing: maximum setting
If ,after th echarging process, th echarging cable
is:
Rlef tconnecte dto th epowe rsocket, th ecur -
rentl yselected value swill be used for th enext
charging process.
Rremove dfrom th epowe rsocket, th evalue s
will be reset to th eminimum setting for th e
next charging process. You may then need to
reset th evalue sof th emaximum charg ecur -
rent.
iIf th evehicl erequire smor etime than usual
when charging ,chec kth emaximum charg e
curren tsetting susin gth econtrol son th e
charg ing ca
ble or in th
eon-boar dcomputer' s
menu.
Indicator lam pon th evehicle socket
Whe nth eindicator lamp on th evehicl esocke t
lights up, this mean sth efollowing:
Indicator
lam p
Flashes
orang eThe connection between th e
vehicl eand th ecurren t
source is bein gestablished
before charging begins .
Flashes
greenThe high-voltage battery is
beingcharged.
Flashes redA malfunction has occurred
while charging .
The indicator lamp goe sout
after approximately
90 seconds.
172Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving an d parking
Indicator
lamp
Lights up
orangeA charging break for the high-
voltage battery is taking
place.
The indicator lamp goes out
after approximately
90 seconds.
Lights up
greenThe high-voltage battery is
fully charged.
The indicator lamp goes out
after approximately
90 seconds.
iIf the indicator lamp is off, lock or unlock the
vehicle. The indicator lamp then displays the
current status of the charging process again.
Connecting the charging cable
XShift the transmission to position P.
XSwitch the ignition off.
XPress the charge socket flap in the direction
of arrow:.
The charge socket flap swings up.
XPress fastener ;to the left.
Socket cap =is open.
XInsert the power supply plug into the electri-
cal outlet to the stop.
XInsert the charging cable connector into vehi-
cle socket ?to the stop.
Indicator lamp Afirst flashes orange and
then green.
The high-voltage battery is being charged.
iIf the charging cable is plugged in, you can-
not start the engine or move the vehicle.
iDepending on the temperature, the fan and
battery cooling system may audibly switch on
during the charging process.
Removing the charging cable
The high-voltage battery is fully charged when:
Rthe charge level display reaches 100% in the
multifunction display (Ypage 227)
Rthe indicator lamp in the vehicle socket lights up green after unlocking or locking the vehicle
XUnlock the vehicle.
XPress and hold button Bon the charging
cable connector and remove the charging
cable connector from the vehicle socket.
XClose socket cap =.
XClose charge socket flap :.
XRemove the mains plug from the mains
socket and safely stow away the charging
cable inside the vehicle (
Ypage 171).
Charging the high-voltage battery
from the wallbox
General notes
It is recommended that you charge your vehicle
using a wallbox or at a charging station.
Only use charging cables that have been tested
and approved by the manufacturer for charging
the high-voltage battery in an electric vehicle.
Pay attention to the "Important safety notes"
(
Ypage 168).
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)173
Driving and parking
Z